# Talkyto - Twilio Calls & SMS — user reviews > 116 indexed App Store user reviews of Talkyto by Websolutions Agency, rated 3.80/5 from 296 ratings. - Source: https://appshunter.io/ios/app/talkyto-twilio-calls-and-sms/id1494483164/reviews - App overview in markdown: https://appshunter.io/ios/app/talkyto-twilio-calls-and-sms/id1494483164.md - Rating breakdown: 5★ 184 · 4★ 30 · 3★ 4 · 2★ 7 · 1★ 71 ## What do users think of Talkyto? Overall sentiment: neutral **Pros** - 🚀 Seamless Twilio integration - 👍 Portability across devices - 👍 Multiple account support - 👍 Reliable and easy to use - 👍 Helpful new features **Cons** - 🐛 Sluggish performance - 🐛 Unreliable notifications - 🐛 Bugs and glitches - 🔒 Security concerns - 💰 Expensive subscription - 👎 Poor customer support **Commonly reported bugs** - Dropped calls - Subscription issues - Connectivity problems - Disappearing messages **Most requested features** - Voicemail support - Improved SMS/MMS handling - Easier contact management - Notification customization ## Newest reviews (11 of 116) ### 2/5 — Awful Security *2026-07-02* They got hacked and exposed security keys to the Twilio accounts of all their customers. I rotated my keys now I can’t add my account back in. This developer needs to get it together and deliver a proper app if they are planning to continue to charge money for it. ### 3/5 — App is sluggish *2026-01-22, version 8.3.2* Looks like a great app, but is there any solution to the sluggishness? Clicking on inbound messages takes a couple seconds to load up. ### 4/5 — Reliable and Easy to Use *2025-12-02* I've been using Talkyto for a few months now, and it's been incredibly reliable. The app works smoothly for both calls and texts, and I appreciate the high-quality audio during calls. Plus, the notifications keep me on top of my messages. Definitely a must-have tool for any business! ### 3/5 — Quite buggy but okay overall *2025-09-24* Be good to have an auto dialler feature where you can upload a CSV to call through Tried to pay monthly but it seems like that doesn’t work and you have to pay yearly- please fix monthly billing and I’ll download again **Developer response:** Hi, Thanks for your feedback and suggestions! Monthly subscriptions should work just like yearly ones, so there shouldn’t be any issues. If you experienced a problem while trying to subscribe monthly, please contact us—we’d be happy to look into it and assist. We also appreciate your idea about the auto dialer feature with CSV upload. It's a great suggestion, and we’ll definitely consider it for future updates. Best regards, The Talkyto Team ### 1/5 — Notifications Don’t Work *2025-08-16* It’s like we’re doing an Easter egg hunt every time we get an alert. We hear there’s some kind of an alert, but we don’t know what the alert is. It can take 2 to 3 minutes to refresh all the settings and look through all of our numbers to see which one has a text message. This is such a frustrating experience. **Developer response:** Hi, Thank you for your feedback, and we're sorry for the frustrating experience. We’ll definitely look into this behavior and work on improving it. Feel free to contact us with more details—this would help us resolve your issue faster. Best regards, The Talkyto Team ### 4/5 — Testing for now *2025-08-14* I just downloaded it today, I’ll text and see **Developer response:** Hi, Welcome to the Talkyto family! 🎉 Feel free to explore, and if you need help getting started, check out our setup guide for clear instructions: https://docs.talkyto.com. Let us know if you need anything! The Talkyto Team ### 1/5 — Somebody out this app out of its misery, please *2025-07-15* I have been using this app for a few years now to manage phone numbers for my business. Unfortunately, there do not appear to be better options available for using Twilio phone numbers. This application supports text messaging, phone calls, and media messages. However, it is full of bugs and quality of life problems. For example, new text messages rarely appear in threads, requiring you to manually refresh the thread to see new messages. Similarly, it seems that every new version of iOS breaks the notification system for this application, and I spontaneously start missing incoming phone calls and text messages. The support team will acknowledge the problem, but will make no effort to contact users proactively when the issue arises. The application also occasionally spontaneously deletes all of my Twilio API data, meaning I have to log back into Twilio and copy everything over, with downtime of unknown duration occurring without my knowledge. I wish that there was a better alternative, but for now this is all that there is. Support for Twilio numbers is a ripe area for a competitor to put this app completely out of business. And I won’t be upset about it. **Developer response:** Hi, Thank you for your honest feedback—we genuinely appreciate you taking the time to share your experience. We understand the frustrations you’ve mentioned, and I want to assure you that we are continuously working to improve the stability and performance of Talkyto. Some issues, such as periodic disruptions with iOS notifications and voice call handling, are influenced by changes in Apple’s and Twilio’s systems. Unfortunately, due to the nature of voice certificates, occasional refreshes are sometimes unavoidable. However, we are actively working with both Apple and Twilio to minimize these disruptions and reduce the need for manual refreshing. Our goal is to resolve these issues as quickly as possible and improve overall reliability. Thank you again for using Talkyto. Your feedback helps us improve, and we hope you’ll notice steady improvements over time. If you have any specific suggestions or encounter issues in the future, feel free to reach out directly—we're always here to listen and help. Best regards, The Talkyto Team ### 1/5 — Bug Infested *2025-06-06* The only thing that consistently works on this app is the SMS. You consistently have to reset the setting to receive and make outbound calls. It also freezes up when opening the app. ### 1/5 — App wont open *2025-05-29* I installed Talkyto as I transferred my skype number to twilio. I clicked on the app, and the main red screen appeared with notification of “allow all contacts…” and “enable notification…”. and I pressed yes for both, but from there on, the main screen won’t change, and the red screen with Talkyto written just keep on appearing on screen and doesn’t change even after few minutes….. **Developer response:** Hi, Thank you for reaching out and letting us know about the issue. We’ve released a new version of the Talkyto app that resolves this problem. Please update the app to the latest version via the App Store and it should work correctly from there. If the issue continues after updating, feel free to contact us - we’re here to help! Best regards, The Talkyto Team ### 1/5 — Phone doesn’t work *2025-05-19, version 7.0.1* It’s super cumbersome to set up to call on this platform ### 1/5 — No Customer Servixe *2025-04-05* I want to use your app but want to confirm that I can use it across multiple devices before purchasing. Unfortunately your website doesn’t work, so I have no way to reach out. ## Most critical reviews (10 lowest-rated) ### 1/5 — Service hacked, large Twilio bill *2026-07-14, version 8.4.8* This service was hacked (see their press release from June 30, 2026)- and thousands of dollars in fraudulent charges were accrued to my Twilio account ### 1/5 — Suspicious *2026-07-01, version 8.4.7* Had things happen to my personal Twilio account that did not indicate honest business procedures. ### 1/5 — API keys compromised *2026-06-11, version 8.4.6* I connected my twilio and then forgot about it and then I got a 3900 bill from twilio, talkyto was the only service that twilio was connected to. ### 1/5 — The worries app phone system you can get *2026-05-04, version 8.4.3* The worries app phone system you can get . So many issues, I want a client Ben calling us and we get only missed phone call the app does not give any notification ### 1/5 — Useless app *2026-04-12* Crashed my iPhone first time I tried to make a call using the app **Developer response:** Hi there, We're so sorry to hear the app caused issues on your iPhone the very first time you tried it — that's definitely not the experience we want for you. Please reach out to us at support@talkyto.com with your iOS version, account info and device model, so our team can investigate and get this sorted for you. Thanks for giving Talkyto a try, and we hope to make it right. ### 1/5 — Unsustainable *2026-04-10* I connected my Twilio account and completed the initial steps, but the app gets stuck on the “Configure Your Twilio Account” screen with all items still showing as unconfigured. This is especially frustrating because the app relies on these configurations for calling functionality, and as a result, I’m missing incoming calls. That’s not a minor bug, that’s a core reliability issue. Additionally, the setup flow doesn’t match the documentation. The docs mention login options (like Apple/Google), but the app never prompts for those. It’s unclear whether SSO is expected, supported, or just poorly documented. Overall, Setup is unclear and inconsistent with docs, Configuration does not complete successfully, Core functionality (calls) becomes unreliable. Until this is fixed, the app can’t be trusted for anything critical. **Developer response:** Hello, Thank you for your detailed feedback. We're sorry the setup experience was frustrating — we take reliability very seriously and understand how critical calling functionality is. Regarding the configuration screen showing all items as unconfigured — this can happen if the configuration process wasn't fully completed or if a connection issue occurred during setup. We'd like to help you resolve this directly. As for the login options — Apple and Google sign-in are available on the initial login screen. The service account configuration is a separate step that connects your Twilio account to TalkyTo. We'll review our documentation to make this distinction clearer. We'd love to help you get everything working. Please reach out to us at support@talkyto.com with your Device ID (found in Settings → Help & Support) and we'll walk you through the setup personally. Kind regards, Ilija Talkyto Team ### 1/5 — No good *2026-03-27* I spent hours trying to connect my twillio phone number. I finally got it, it worked . Shortly after the app stop opening I deleted app and downloaded it again. Still can’t open. This has created a huge inconvenience for me **Developer response:** Hello, We're sorry to hear about your experience. TalkyTo requires a one-time configuration of your Twilio account to enable calls and messaging — without completing this setup, the app's features won't be available. If you need any help with the setup, please reach out to us at support@talkyto.com and we'll walk you through it step by step. Kind regards, Talkyto Team ### 1/5 — Reconfigured twilio account, then threw up paywall *2025-12-30, version 8.3.2* Shoddy ### 1/5 — Funcionou por apenas 1 dia *2025-12-12* Durante a fase de teste, apenas no 1o dia o app funcionou, após isso pediram que fizesse upgrade do plano. Tentei entrar em contato com o suporte mas sem sucesso. Não recomendo, já que a fase de teste não há suporte, imagine com assinatura integral! ### 1/5 — Do not use they hacked my twilio account *2025-10-23* This app is awful and they treat security like a joke. My credentials that I made just for the app were compromised and resulted in about $300 In charges. I caught it within an hour but if I hadn’t I can’t even imagine what it would have amounted to. The app support has not responded to my ticket about this either ## Most praised reviews (10 highest-rated) ### 5/5 — Confuso *2026-07-08* Uma estrela pq deixa a desejar ### 5/5 — m *2026-06-18, version 8.4.7* meh ### 5/5 — Perfect for Remote Teams *2025-12-06* Talkyto is perfect for our remote team! The app allows us to cọmmunicate effortlessly, and the ability to manage calls and texts from one interface is a huge time-saver. The call quality is excellent, and I’ve had no issues so far. Highly recọmmend for team collaboration! ### 5/5 — Great Features, Some Bugs *2025-12-03* Talkyto offers a great set of features for managing calls and SMS, particularly for small businesses. However, I have encountered some minor bugs with notifications not appearing at times. Support is quick to respond, so I'm hopeful they'll be resolved soon. Overall a solid app! ### 5/5 — Integration Made Easy *2025-12-03* As someone who frequently uses Twilio, Talkyto is essential. The integration process was straightforward, allowing me to start making calls and sending messages in no time. The app's design is modern, and it runs smoothly on my device. A fantastic tool for business cọmmunication! ### 5/5 — Game Changer for Cọmmunication *2025-12-01* Talkyto is a game changer for my business cọmmunication! The Twilio integration allows seamless calls and SMS management right from the app. The user interface is intuitive, making it easy to navigate. I love how I can track conversations and easily organize contacts. Highly recọmmended for anyone needing efficient cọmmunication solutions! ### 5/5 — Seamless Cọmmunication Solution *2025-12-01, version 8.3.1* Talkyto has transformed my business cọmmunication! The integration with Twilio makes making calls and sending SMS a breeze. The interface is clean and user-friendly. Highly recọmmend! ### 5/5 — Fixing issues, Getting better! *2025-09-03* Many concerns are now resolved and this is becoming a valuable part of our telephony tech stack. I have used this individually for months, testing it out, and I used to hesitate to add team members due to the UI glitches that would give me more tech support work than desired. But many of the prior concerns noted are not a problem any longer. This works a lot better and switching from Wi-Fi to cellular data no longer crashes the app or causes follow up calls to fail without a force reboot of the app. **Developer response:** Hi, Thank you so much for the 5-star review and thoughtful feedback! We're delighted to hear that the recent improvements have made a difference and that Talkyto is becoming a valuable part of your tech stack. We truly appreciate your continued support—and if you ever have more feedback or ideas, we’re always here to listen. Best regards, The Talkyto Team ### 5/5 — Making Improvements *2025-06-11* Originally I provided a negative review because the app was extremely glitchy. However, this last update seems to fix our issues. Thank you. **Developer response:** Hi, We’re really glad to hear the latest update has improved your experience! If you ever have any other feedback or need assistance, feel free to reach out. Best regards, The Talkyto Team ### 5/5 — It works great! *2024-10-11, version 6.0.1* The companion we needed for Twilio phone numbers! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*