# Taluspay — user reviews > 78 indexed App Store user reviews of Taluspay by Talus, rated 3.90/5 from 277 ratings. - Source: https://appshunter.io/ios/app/taluspay/id1261179797/reviews - App overview in markdown: https://appshunter.io/ios/app/taluspay/id1261179797.md - Rating breakdown: 5★ 196 · 4★ 6 · 3★ 3 · 2★ 5 · 1★ 67 ## What do users think of Taluspay? Overall sentiment: mixed **Pros** - 👍 Easy to use and user-friendly interface - 🚀 Efficient job management and organization - ⭐ Excellent customer service and support team - 💰 Helps save time and money for businesses - 📱 Great for independent contractors and technicians - 🎯 Streamlined payment processing - 🤝 Responsive and knowledgeable support staff **Cons** - 💸 Long hold periods on outgoing transactions (10+ days) - ⏳ Delayed fund transfers to bank accounts - 🚫 Missing or lost transaction funds - 📉 Unreliable card reader connectivity - 🐛 Frequent app crashes and bugs - 📵 Poor notification system functionality - ❌ Lack of phone support (chat only) - 🔍 Suspicious business practices and account holds - ⚠️ Data loss after updates - 🐌 Slow and laggy performance - 😠 Inconsistent customer service quality - 🚨 Unresolved disputes and chargebacks **Commonly reported bugs** - Card reader connection failures and infinite updates - Notification system creates unread message alerts for user-sent messages - App crashes and data loss after updates - Slow and laggy performance across multiple devices - Infinite loop in onboarding process - Transaction data corruption and unreadable formats - Missing transaction history and reports after updates - Payment processing delays and pending transactions **Most requested features** - Multiple device login capability - Phone support option - Improved notification system (reduce unnecessary alerts) - Faster card reader connectivity - Same-day or next-day fund transfers - Better data backup and recovery system ## Newest reviews (11 of 78) ### 2/5 — Card reader *2023-07-05* Honestly i would be fine with this software if there card reader would just connect. I don’t expect much from free software or pay as you go but i did expect it too connect to my card reader. I’m just starting out but already gone through 2 card readers. I attempted to charge a client but my card reader would not connect and would update forever and never stopped. I’ve had this issue twice. I message support , they responded with troubleshooting but didn’t work. They don’t have a way to a fix the card reader issue beyond troubleshooting article. I asked for a free card reader and they ignored the request. So I tried alternative option we have to get paid and used a link. They claimed my client input the information wrong and my client showed it charged him. They said the payment would be reversed but this whole situation could have been avoided if they got a card reader that worked or if I use different software. ### 1/5 — Hey *2022-06-30, version 2.64.4* Bad app ### 1/5 — Bad support *2022-06-24, version 2.64.4* If you have any problem they are the worse they only car about money My account get lock we no reasons and they can’t help me ### 1/5 — Bad *2022-06-04, version 2.63.2* One of the worst apps ### 1/5 — I Do Not recommend , after 5 month I lost 220$ *2022-04-30, version 2.61.4* Disputes Lost Closed: 04/05/2022 The dispute was not resolved in your favor and $220.00 will be deducted from your wallet. Job ID: Transaction ID: Charge Date: Card entry mode: Charge Amount: Dispute Amount: Reason: 12/06/2021 Chip $220.00 $220.00 ### 1/5 — Do not use! *2022-04-27, version 2.61.4* Terrible customer service. ### 1/5 — Lack *2022-04-05, version 2.60.6* Slow deposit to my account .. ### 1/5 — Waste of time *2022-04-03, version 2.60.6* Really useless app with useless customer service. Cc process is expensive and not trust worthy. ### 1/5 — Bad service *2022-01-20, version 2.60.0* Not responding, a lot of tech issues ### 1/5 — Home service *2022-01-05, version 2.59.2* Shady tactics sleep with eye open ### 1/5 — Worst costumer service ever. *2021-12-24, version 2.59.0* This company doesn’t have a phone number or phone support, transaction always pending and there’s no one to speak with except online chat that 50% of the time not resolving the problem… keep your business and money safe don’t use Jobox!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Bank transfer *2025-09-02, version 3.1.8* I have very bad experience with those people, I had four transaction. It should go to my bank account after some issues happened by them! The total of the transactions should be $856.51 and what I received is $668.82, after delayed me 12 days till they give me the money to my bank account. There is a full transaction. They did not send it to me, since then till today they were trying to convince me that the transaction has been happening and went to my account, and I checked my statements and they called my bank and I made sure that the transaction never went through! They are lying, delaying the transactions and stealing the money! I have the screenshots if I can post it here I will. My suggestion stay away from them, if you don’t want to get stolen and you want to keep your money with you! ### 1/5 — New updates not good *2025-02-06, version 3.0.0* I reinstalled many times to get my notifications back nothing works. I don’t who build this app without testing or developing it. I missed many jobs yesterday and today because of the new updates. I’m not satisfied at all. ### 1/5 — Sr *2024-04-16, version 2.72.34* Scammers No customer service ### 1/5 — Terrible Terrible *2024-04-10, version 2.72.34* Very Terrible app and very terrible customer service. You might as well use the Apple Square app ### 1/5 — Never again *2023-12-15* Yea won’t be using this again. They put a hold on any outgoing transactions for 10 DAYS when you sign up. You can have as many incoming transactions you want but, if you need to transfer out for 10 BUSINESS DAYS you can’t do anything. Not to mention it takes another 2-3 days on top of that to be able to use the money since you have to transfer it out to your bank. Won’t be using this account again. ### 1/5 — Terrible Customer Service *2023-02-06, version 2.70.2* This app holds your money and prevents transfers for two weeks or more. So any card payments you take in won’t be available until after their waiting period. ### 1/5 — App not work *2022-10-23, version 2.66.2* App Every day have problems And when make updates problem increase 😂 ### 1/5 — Not reliable *2022-09-29, version 2.65.6* Don’t use it ### 1/5 — Difficult and make hard time with problems *2022-09-28, version 2.65.6* Tried to use the customer service they answer in a huge delay and make hard time to get the money after charge the customers, not recommended ### 1/5 — Stealing jobs!!! *2022-07-16* This company was sending my customers their phone number so if I’ll have a call back they will send their contractors that’s they work with to do my jobs, and on top of it if I have a transaction more then 1000$ they will ask my invoices to see what I have charged my customers , and to get my money I will have to do a transfer to my account that’s take 3-5 days with every company I have worked with I got my money the same day or next without doing the transfer myself! this is not a legitimate company I would recommend everyone to stay AWAY FROM THEM! **Developer response:** We always aim to deliver a great experience, and we are sad to hear when we have not met expectations. Thanks for taking the time to bring this to our attention. Please reach out to our support team at hello@getjobox.com and we'll do our very best to help you with this issue. ## Most praised reviews (10 highest-rated) ### 5/5 — Ac *2025-07-21, version 3.1.6* Jean provide very good service very patient professional highly recommended ### 5/5 — Great help *2025-06-09, version 3.1.4* They help me whenever I need help, and it works perfect for my job, and easy process as well. ### 5/5 — Great help! *2025-06-05, version 3.1.4* Ran into an issue and the support team was very helpful. Robyn was great! ### 5/5 — Cerrajeros por el mundo LLC *2025-03-31* Locksmiths Around the World LLC is very pleased with this opportunity that Tuluspay has given us for our growing business. The reader arrived in 1 day and their customer service is 100% excellent. Thank you and I hope you have a great day. ### 5/5 — :) *2025-03-13, version 3.0.6* Excellent app And excellent customer service ! It meets all my needs. I highly recommend ### 5/5 — Helped my business *2025-02-06* App has helped me stay organized with the jobs and taking payments from customers is easy. Great support. ### 5/5 — Great app! Just one request *2023-02-03* Hello, daily user here love it. One small thing I wanted to suggest, whenever I accept a job it creates an unread message notification on the chat, a notification I have to then go clear or I see it on the Home Screen making me feel like I’ve missed something, it’s a lot of extra steps to accepting a job that seem unnecessary, I don’t know of any other app that leaves an unread message notification when the user is the one sending the message. Happening enough for me to feel like saying something, but other than that great super helpful app. ### 5/5 — New Update Erased All Data & Can’t Read Data *2022-11-01* UPDATE Marty and the Jobox team quickly fixed my issue, as well as other ones that happened later on. I really appreciate this. There’s some things this app can improve or add on to, but for the most part it does its just job and does it well. Thank you for the team to caring enough to listen and address these concerns and issues. Greg ———————————- The data couldn’t be read because it isn’t in the correct format. I don’t know what the update just did, but I use iOS and I was unable to take payment from a customer with my reader. Thankfully they had cash and the remaining $9 we did manually on card. After that I go and look at what just happened - all my history and reports and everything is gone. I don’t have anything and this app is now unusable, and I’m wondering now what to do with payments and how to get through the day, weekend, etc until this is fixed. **Developer response:** Hi Greg, the issue that you've referred to here was definitely a one-time problem. I know that it was resolved within a couple of hours. I'm sorry that you had this experience, but I also didn't find any follow up from you to indicate that there were continued problems. I want to make sure that everything is working for you. Please reach out to me at cs@jobox.ai and let me know what else may be going on so that I can ensure we get things right. ### 5/5 — Awesome customer service *2022-01-26* Great app the customer service is on point, I was having problems with the app but they solved it within seconds, I am very pleased with this app!! ### 5/5 — Samuel is very helpful *2021-08-31, version 2.56.6* Jobs are operating smoothly thank u --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*