# TAMANNA - تمنّى — user reviews

> 15 indexed App Store user reviews of TAMANNA by TAMANNACO FZCO, rated 4.74/5 from 486 ratings.

- Source: https://appshunter.io/ios/app/tamanna/id1588381422/reviews
- App overview in markdown: https://appshunter.io/ios/app/tamanna/id1588381422.md
- Rating breakdown: 5★ 429 · 4★ 24 · 3★ 11 · 2★ 11 · 1★ 12

## What do users think of TAMANNA?

Overall sentiment: negative

**Pros**

- ❤️ Kind and outgoing staff
- 🚀 Fast delivery
- 💰 Good prices
- 💎 High quality products
- 🎁 Pretty packaging
- 💯 Professionals
- 👍 Easy to use app
- 🛍️ Good offers and packages
- 🌟 Great unique products
- ✨ Excellent and convenient

**Cons**

- 😞 Order canceled without notice
- 👎 Bad app performance
- 😠 Rude customer service
- 💸 Overpriced compared to competitors
- ⚠️ Lack of order updates
- 📉 App is slow to load images
- ❌ Items not in stock after ordering
- 💳 Money taken without order completion

**Commonly reported bugs**

- App freezes and lags
- Images take a long time to appear
- Orders disappear from history without notification
- App does not show items, only details
- Orders not processed after payment

**Most requested features**

- Improve app performance and loading times
- Ensure accurate stock availability on the app
- Provide timely notifications for order status changes
- Improve customer service responsiveness and helpfulness

## Most critical reviews (10 lowest-rated)

### 1/5 — Order canceled without notice

*2023-12-08*

I was waiting for my order more than a week and when i checked i did not see my order in the order history. Although i am sure i placed the order and the exact amount was subtracted from my bank account (my fatoora). 

Then i realized they have canceled it without letting me know. This was disrespectful to your customers. This happened with alshaya group lately including west elm and pottery barn. I will try to avoid them as much as i can and i will make sure to spread the word. 
MAKE SURE TO KEEP UP WITH YOUR ORDER DETAILS: payment, delivery exact date. They WILL NOT update you if anything changes.

### 1/5 — سيء

*2023-11-24*

كله يعلق ويسال عن ابديت و ماكو له ابديت اصلا .. من اسوء الابليكيشنات.

**Developer response:** تم عمل تحديث للتطبيق تأكد انك حدثت التطبيق

### 1/5 — Worst everything

*2023-03-14*

I’ve never dealt with such a bad app and such a bad customer service team. More than once I’ve faced issues. 

First time the order was delayed without any notification.

Second time the order I made wasn’t even in stock! Yet it was on the app. 

Third time they took my money without the order going through. 

All times, the customer service didn’t actually help me get real answers and were very rude.

### 1/5 — التطبيق لا يظهر العناصر ابداً فقط كتابة التفاصيل

*2022-09-21, version 1.7.0*

😒

**Developer response:** نعتذر بشدة عمّا حدث، ونودّ التأكيد على سعينا المستمر للارتقاء بجودة خدماتنا. يعمل فريق تمنّى على إصلاح ذلك في أقرب وقت حتى يمكن لعملائنا التمتع بأفضل تجربة تسوق معنا.

### 1/5 — Over price

*2022-04-08, version 1.2.0*

Price is double comparing to Namshi & 6th street

**Developer response:** Hi there, we're always trying to give our customers the best possible shopping experience; so our team is always in tune with the market to match brand prices in the region.

### 2/5 — ..

*2023-06-26*

للاسف طلبت اكثر من قطعه، ما وصلوا في اليوم اللي كانوا محددينه لي، دقيت عليهم اتفاجيء ان اغلب القطع اللي طلبتها مو متوفره! انزين ليش ما حدثتوا البرنامج! انا كنت طالبه الملابس لمناسبه وبسبتكم مارحت

**Developer response:** السموحة بس عدلنا كل هذه المشاكل تقدرون تطلبون الحين وانتو مستانسين

### 3/5 — موقع ممتاذ

*2023-06-24*

ملتزم شكراً علي وجودكم

**Developer response:** شكرا لك .. عندنا منتجات جديدة اذا حاب تشوفها

### 3/5 — slow app

*2023-03-30*

it takes a really long time for the images to appear which is really annoying considering that on other websites that dosent happen so i know the problem isn’t with my internet however it’s with the app itself. hopefully they can improve on that.

### 5/5 — Cherry1024

*2023-09-29*

Very kind and outgoing, jenn made myday ❤️

### 5/5 — thank you

*2023-07-04*

fast delivery 
good prices 
high quality 
pretty packaging 
professionals x100000

## Most praised reviews (5 highest-rated)

### 5/5 — Ms amina

*2023-06-26*

The best

### 5/5 — Best shopping app

*2023-06-15*

❤️❤️

### 5/5 — الكويت

*2023-06-07*

جداً ممتاز ويسهل علي وايد

**Developer response:** شكرا لك فهد وعندنا منتجات جديدة تفضل شوفها

### 5/5 — Best app for shopping

*2022-08-23, version 1.7.0*

Easy to use and they do good offers and packages

**Developer response:** Aww, we love to hear that! TAMANNA is truly your one-stop family lifestyle destination. We're glad to add value and better your shopping experience in Kuwait. You can enjoy our speedy same-day delivery 24/7, 365 days of the year across all the brands available on-site.

### 5/5 — Great products

*2022-08-23*

I bought a Nike t shirt I couldn’t find anywhere else online.

**Developer response:** We aim to please, craigmcdee3. Our curated assortment is handpicked by Editors and stylists with years of experience in the market.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*