# Tamara \| Own your Dream — user reviews > 413 indexed App Store user reviews of Tamara | Own your Dream by Tamara FZE, rated 4.70/5 from 58,647 ratings. - Source: https://appshunter.io/ios/app/tamara-own-your-dream/id1533512531/reviews - App overview in markdown: https://appshunter.io/ios/app/tamara-own-your-dream/id1533512531.md - Rating breakdown: 5★ 50,683 · 4★ 3,365 · 3★ 1,550 · 2★ 541 · 1★ 2,508 ## What do users think of Tamara | Own your Dream? Overall sentiment: negative **Pros** - 👍 Easy to use - 💡 Helpful payment splitting - 🚀 Smooth and fast transactions - 🙏 Excellent customer service **Cons** - 🐛 Unreliable payment processing - 🤬 Terrible customer support - ❌ Unauthorized charges - ⚠️ Limited availability in certain regions **Commonly reported bugs** - App crashes frequently - Payment method issues **Most requested features** - Longer payment plan options - Expand to more countries and stores ## Newest reviews (11 of 413) ### 4/5 — Not for USA *2026-05-02, version 6.8.0* This app should not even be allowed in the United States if we can’t even use it hereTf ### 2/5 — Location *2026-04-19, version 6.7.2* NOT in the USA ### 1/5 — Luv6500 *2026-03-25, version 6.5.0* It does not have my area code on here I can not use this app it does not have United States on here! Useless!! ### 1/5 — كل شوي تحديث ولا تجيك اشعارات السداد عشان تفوت *2026-03-17, version 6.4.2* كل شوي تحديث ولا تجيك اشعارات السداد عشان تفوت ### 1/5 — Not for USA *2026-03-16, version 6.4.2* Only for middle eastern countries. ### 1/5 — App Scam: Avoid, wrongful deductions *2026-03-15, version 6.4.2* Just as another reviewer has experienced, the app has in the last two months, Feb and March 2026, charged payments for an order that was refunded Nov last year and for which the payment cycle should have finished in Dec. The issue was brought to the attention of customer care multiple times through the in-app help center and emails were sent but to no avail. A very scammy experience, will not be using the app again. Furthermore, they deducted processing fees from the refund issued for a recent return, despite emailing me a credit note for the same. Very dubious, the math doesn’t always math in their app and emails that are sent out, there are many discrepancies/typos. ### 1/5 — Bad application *2026-03-03, version 6.4.0* If you're unwilling to fix your mistakes, and your customer support is useless and just a name, I advise you to shut down. I contact you daily and try to reach you, but no one responds to my messages. I'm having trouble adding a card to complete payments, but I can't add a bank card to finalize the transaction. I try to add a bank card to complete the payment, but every time I try, the app asks me to try again, or when I enter the card details, nothing happens, even though I double-check that the information is correct. Your problem is that the app relies entirely on artificial intelligence without any human intervention to resolve issues. Because of your negligence and laziness in fixing the app's problems, when I tried to make a payment and add my bank card, I was only 8 days late. But because of your lack of cooperation in resolving the issues, I'm now 10 days late, and my account has been blocked. ### 2/5 — ملاحظه *2026-02-16, version 6.2.0* خلكم سلسين لا تتحفظون زياده غير معقول تابي تقبل مني 10000 وأنتم 1800 وتوقفون ### 1/5 — Absolutely unacceptable customer service *2026-02-04, version 6.0.5* I used to love this app… Tamara’s customer service is hands down one of the worst I’ve ever dealt with. Let’s be clear: there is NO real customer support. What they call “support” is just a wall of useless bots spitting out generic, copy-paste replies that don’t solve anything. There are no real humans, no accountability, and no actual way to communicate when you genuinely need help. The only time they suddenly become responsive? When there’s late fees, penalties, or money involved. Funny how that works. If you have a real issue, a technical problem, or need clarification — good luck. You’ll be trapped in an endless loop of automated, brain-dead responses that completely ignore your question. It feels less like customer service and more like being stonewalled on purpose. This is not a premium service, not a user-friendly platform, and definitely not a company that respects its customers. A financial app with zero human support is a massive red flag. Do better, Tamara. Because right now, this experience is unprofessional, frustrating, and unacceptable. ### 4/5 — استمروا وطوروا انتم الاول .. فحافظوا على ذلك بكل السبل في البحث عن كل ماينفع العميل ويخدمه *2026-02-01, version 6.0.3* اشادة. ### 1/5 — تحذير *2026-01-22, version 5.9.0* خذوا حذركم مو اي موقع مشارك فيه تمارا تثقون فيه لان ومع الاسف تمارا تتعاون مع مواقع وهمية تتم فيها عمليات نصب كبيرة ## Most critical reviews (10 lowest-rated) ### 1/5 — Processing fees *2026-08-28, version 6.16.0* Processing fees ### 1/5 — EXTRA CHARGE WITHOUT NOTICE *2026-06-29, version 6.12.0* beware of this app, they add extra amount on your purchases even without notice.and when you raise complaint they will not refund the amount. ### 1/5 — مجموع الدفعات *2026-06-28, version 6.12.0* في التحديث الجديد لا يظهر مجموع الدفعات كامله ### 1/5 — سيء *2026-06-27, version 6.12.0* اخر دفعة رفض يظهرها لي بالتطبيق ### 1/5 — … *2026-06-26, version 6.12.0* التطبيق يعلق ولا اقدر اسدد ولافيه خدمة عملاء ولايردون ### 1/5 — خدمة سيئ *2026-06-18, version 6.11.2* ‏ سيئ ### 1/5 — كل شوي تحديث ولا تجيك اشعارات السداد بسبب الاحديث *2026-06-04, version 6.10.0* كل شوي تحديث ولا تجيك اشعارات السداد بسبب التحديث ### 1/5 — تطبيق سيء *2026-05-24, version 6.9.0* تطبيق سيء جداً ولايوجد رد من خدمة العملاء ونسوي استرجاع للمبلغ ولكن لايتم تعديل الدفعات ### 1/5 — ألغوا الطلب عبر Apple Pay +خدمة عملاء أقل من السيء + المستحقات لا تتغير بالشكل الصحيح بعد السداد *2026-04-11, version 6.6.0* انصح بعدم التعامل معهم مرة أخرى، رفعت خطاب بإيميل بشأن المبالغ المستحقة التي لم تتغير في حسابي بعد السداد ولا حياة لمن تنادي+ تواصلت معهم عبر التطبيق ونفس الشي، روبوت بلا قيمة يرد عليك ولا فاهم قصتك وحتى لما كلمني بني ادم صار أقل نفع من الروبوت، لا وشايلين الدفع عند طريق ابل باي ولازم فيزا بدون سابق انذار ### 1/5 — لايطلب منهم حقكم ضايع *2026-03-26, version 6.5.0* التاجر ماوصلي الطلب وباقي دفعة له رفعت مطالبة بالغاء الطلب بعد شهور التاجر الكذاب قلهم وصل الطلب وهو ماوصله والغو المطالبة ودحين مطالبين بدفعة الاخير اول مره أشوف خدمة دفع يتجمعون فيها الحرمية ## Most praised reviews (10 highest-rated) ### 5/5 — Tamara *2026-09-03, version 6.16.0* Tamara is tha best 💜 ### 5/5 — شكر وعرفان *2026-07-06, version 6.12.0* السلام عليكم ورحمة الله وبركاته بعد التحيه لكم الافضل بعد الله من مساعدتكم لنا ولا المسلمين ان شاءلله اشوفك من اعلى الي اعلى 🙏🏻💚💚💚💚💚💚💚💚 ### 5/5 — Amazing *2026-06-22, version 6.11.4* I recommend Tamara for everyone who wants to buy now pay later. The app gives you a very easy and convenient options starting from one month up to 4 months to pay. Also payment options and navigating to process the first payment are too easy to do while you’re purchasing. ### 5/5 — ممتازة *2026-06-07, version 6.10.0* جدا ممتازه ### 5/5 — ❤️ *2026-02-01, version 6.0.3* ❤️ ### 5/5 — حائل *2026-01-30, version 6.0.3* راقين. تشكرون ### 5/5 — ‏الرياض *2026-01-23, version 5.9.0* ممتاز ### 5/5 — شكراً تمارا *2026-01-14, version 5.8.2* لقد وفرتم علي عناء المشتريات ### 5/5 — ممتاز *2026-01-05, version 5.8.2* ممتاز ### 5/5 — شكر *2025-12-29, version 5.8.2* احبكم انتم ابوي بهالحياه شكرا لتطبيق نمشي اللي عرفني عليكم❤️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*