# Tamimi Markets Online — user reviews

> 137 indexed App Store user reviews of Tamimi Markets Online by Tamimi Markets, rated 4.46/5 from 1,925 ratings.

- Source: https://appshunter.io/ios/app/tamimi-markets-online/id1459388452/reviews
- App overview in markdown: https://appshunter.io/ios/app/tamimi-markets-online/id1459388452.md
- Rating breakdown: 5★ 1,483 · 4★ 154 · 3★ 107 · 2★ 35 · 1★ 137

## What do users think of Tamimi Markets Online?

Overall sentiment: neutral

**Pros**

- 👍 Convenient app for shopping
- 🚀 Efficient click and collect service
- ⭐ Excellent staff and service
- 💯 Best supermarket in Saudi Arabia

**Cons**

- 🐛 App crashes and freezes after updates
- 🔍 Poor search and navigation functionality
- 🚫 No delivery option, only click and collect
- 💳 Issues with credit card payments
- 📌 Incorrect or missing product information

**Commonly reported bugs**

- App requires frequent login
- Basket gets cleared after login
- Unavailable items shown as available
- Delivery issues with orders being sent to wrong address

**Most requested features**

- Add delivery option to home
- Improve search and filtering capabilities
- Provide more detailed product information
- Enable Apple Pay integration
- Enhance personalization and favorites

## Newest reviews (12 of 137)

### 4/5 — Trustworthy

*2026-08-12, version 4.6.8*

Tamimi is always trustworthy and very respectful . but the store is 100 times better as the app has so little options!

### 4/5 — Love it except for!

*2026-08-07, version 4.6.8*

My mostly used app for pick up orders. However, the fact that delivery is for 22 SR No matter how high your bill is, is really annoying!

### 3/5 — Need improvement

*2026-02-02, version 4.6.3*

Could have been better user friendly

### 4/5 — The app is good but….

*2025-12-26, version 4.6.3*

I really like the app, it works smoothly and is easy to use. However, when I place an order from home and choose in-store pickup, I sometimes find that some products are out of stock, even though the app showed them as available. I hope this issue can be resolved to make the experience even better.

### 3/5 — Search bar need improvement

*2025-11-20, version 4.6.2*

The Search in the app is very weak

### 2/5 — Avoid the app if possible

*2025-10-07, version 4.6.2*

More than half of the products in store don’t align with this app. They don’t include all the items that are actually available in stores and they don’t keep track of what’s actually available in store and not. Payment is also not the best. Trying to search for products is quite tedious plus, they never include a photo of the nutrition labels or ingredients for the items. They could do way better.

### 4/5 — Best at locale scale

*2025-06-17, version 4.5.18*

Compared to other supermarkets app you’re the best. However please optimize and allow better functionality/UI

### 3/5 — Credit card issue

*2025-04-04, version 4.5.17*

There is a problem with placing an order by using credit card for payment, it deducted 1 Riyal but the payment didn’t go through, it keeps returning to the basket

### 4/5 — Receive order

*2025-03-03, version 4.5.15*

Ones I go to the store and pick up the order they told me cancel but in apps showing ready for pickup how it’s come

### 3/5 — تقييم البرنامج

*2024-10-07, version 4.5.7*

البرنامج رائع والطلب من خلاله ممتاز جداً .. ولكن يحتاج بعض التطوير مثل ان يكون اسم المنتج رابط من خلاله تنفذ الى جميع منتجات الشركة .. ايضا يجب تطوير البحث بحيث يمكن الرجوع الى قائمة البحث مرة اخرى لانها في هذه النسخة تنلغي للاسف .. ايضا ان يتم تمكين الدخول الى المنتج من خلال ضغطه عندما يكون في سلة المشتريات ، حيث لايمكننا ذلك في البرنامج .. وشكراً لكم

### 5/5 — They are kind and Friendly staff

*2024-09-26, version 4.5.6*

Good Service

### 2/5 — مقترح اضافة خيارات للتسهيل

*2024-08-30, version 4.5.4*

ارجوا اضافة خيارات لانواع المنتج بدلا من  البراند فقط مثل منتجات حليب طويل الاجل نكهات مشابه لعنبر ستيشن

## Most critical reviews (10 lowest-rated)

### 1/5 — annoying notifications

*2026-08-05, version 4.6.8*

1 star for abusing the notifications with misleading titles, so annoying to the point I had to disable all notifications for this app.

### 1/5 — الرياض الملز

*2025-12-02, version 4.6.3*

لدي تحفظ على بعض الورقيات التي يتم إرسالها عند الشراء من التطبيق ليه ما يتم التشييك عليها صالحة او لا قبل بيعها على المستهلك ومن جهة اخرى عندما يكون عنواني في التطبيق واقوم بشراء منتجات واتفاجأ بان اغليها غير موجود ليه مايتم حذفها من التطبيق بدل استنزاف الوقت والجهد

### 1/5 — Bad experince

*2025-11-29, version 4.6.2*

You look for items you don’t find them, you go to the branch its there!!!
Basic things like milk or yogurt are not easy to find.
Also whenever I order online and pay by applepay when driver go they tell him not paid.

### 1/5 — التوصيل غالي

*2025-09-21, version 4.6.1*

التوصيل غالي والمفترض اذا الطلب فوق ٢٠٠ ريال يكون التوصيل مجاني

### 1/5 — Timing is your problem!

*2025-07-20, version 4.5.18*

It needs 3-6 hours to be deliver!!  Why, are you coming from another city?… It only 2 kilometer  away from me!! The next one is 3.5 kilometer !! So, be fast to be wanted !!

### 1/5 — Must of the items in the app are not available

*2025-04-26, version 4.5.17*

Almost a third of the items i order end up being cancelled because they are not available!! 
This happens every time!!
You need to update the app to fix this issue. Unavailable items should be shown as “out of stock” like every other online shopping app it’s not that difficult.

### 1/5 — Poor app for a good supermarket

*2025-03-07, version 4.5.15*

I like tamimi products and prices but the app is not to the standard.

Often it freezes at the opening screen and you cant do shopping for a day.
The categories are limited and not fit for purpose. The product information ingredients and key information missing from all products and the images are so poor quality you can’t read it on the packaging, when the app stops and you login to webpage your basket clears, there is no option to favourite an item, delivery times are the worst amongst the similar supermaket apps (same day delivery is rare), no option to do applr pay in the app…

But again - the supermarket and the products are really good. And in terms of stock information for online orders, i find tamimi better than the others.

### 1/5 — Stocks not available in store at Sharbatly Village Branch

*2024-11-26, version 4.5.11*

Many i am placing an orders, i do not understand why there is no available in store but on stock in the apps. Difficult for the delivery guy and consumer when items are not available. Check many time what is another item can be replaced and sometimes the same issue when we replaced the items, also not available, so we decided to order in Hunger station and is easy doesnt takes for an hour, in your store it takes for more than 1-2 hours coz only one guy delivery is not easy and they mostly need to walk to the whole Compound to send orders, is really difficult specially during hot summer. Workers are making money for the business so please make convinient for them🙏🙏🙏
Can you imagine i ordered just now, all of the items i ordered not in store

### 1/5 — ما الذي تغيّر بعد التحديث

*2024-08-02, version 4.5.4*

لديكم خدمة ممتازة في التوصيل لكن معظم الطلبات تصل و لها تاريخ قريب الانتهاء ، يرجى توضيح التاريخ لكل منتج 
مكتوب عند كل منتج معلومات إضافية يُفترض نجد معلومات عن مكونات المنتج و الصلاحية 

شكراً

### 1/5 — I have to keep logging in every day!

*2024-06-09, version 4.5.3*

The stupid app keeps logging me out and I have to log in every single time I want to use it! What is this nonsense? None of the other apps do this!! Fix it!

## Most praised reviews (10 highest-rated)

### 5/5 — 3/5

*2026-05-08, version 4.6.6*

There is no option to coordinate with the branch to expedite the process also the search bar doesn’t always show all the options of what u r looking for.

### 5/5 — Convenient

*2025-11-06, version 4.6.2*

Love the app. Very convenient to see which branch has different imported foods in stock. The click and collect service is very good.

### 5/5 — Amazing

*2025-10-30, version 4.6.2*

The best market in Saudi Arabia .

### 5/5 — Service care

*2025-08-14, version 4.6.0*

The services exceed excellent.  My products always arrive fresh and on time.  In the app choices regarding if a product is not available exceed every grocery store I’ve ever shipped at. They always call to ensure I’m getting what I ordered.  The staff are friendly and knowledgeable and professional. God bless Tamimi. Thanks for the great service.

### 5/5 — Great service

*2025-08-09, version 4.6.0*

Seamless ordering and delivery service. Staff speak good English and communicate effectively. 

There is a wide variety of goods and delivery is quick and timeous.

### 5/5 — Excellent Delivery Service

*2025-08-07, version 4.6.0*

We are very happy for the shopping and the delivery on time all each items are correct according to the orders.. Thank you so much for the help and keep up the good work 🙏🙏☺️

### 5/5 — Amazing

*2025-05-27, version 4.5.17*

Brilliant. Always up to date. If anything missing, they’ll call and double check with you. Can’t ask for more

### 5/5 — thank you

*2025-05-02, version 4.5.17*

thanks 🙏🏽

### 5/5 — Needs Improvement

*2025-04-25, version 4.5.17*

The app lags & has nothing to do with internet connection. Also, wish there were more options when browsing offers other than choosing the brand but also by category.

### 5/5 — Very simple yet great app

*2025-02-24, version 4.5.15*

Works very smoothly and I can find every item i am looking for

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*
