# TAMM - Abu Dhabi Government — user reviews > 107 indexed App Store user reviews of TAMM by Abu Dhabi Systems and Information Centre, rated 4.60/5 from 1,470 ratings. - Source: https://appshunter.io/ios/app/tamm-abu-dhabi-government/id1435485576/reviews - App overview in markdown: https://appshunter.io/ios/app/tamm-abu-dhabi-government/id1435485576.md - Rating breakdown: 5★ 1,212 · 4★ 106 · 3★ 37 · 2★ 20 · 1★ 95 ## What do users think of TAMM? Overall sentiment: negative **Pros** - 👍 Easy and effective app - 👍 Excellent app - 👍 So easy to use - 👍 Unified app for all government services - 👍 Saves time and effort **Cons** - 🐛 App is slow and keeps crashing - 🐛 Many services don't work - 🐛 Difficult to use, complex - 🔒 Unable to use when traveling or on VPN - 🐛 Complaints not resolved properly **Commonly reported bugs** - App crashes on startup - Login issues - Payment page not working - Compatibility issues with older devices **Most requested features** - Improve user experience and easy access to services - Add dark mode option - Better integration with government departments ## Newest reviews (10 of 107) ### 3/5 — Bug affecting Prayer alerts *2025-12-05, version 7.0.4* I rely on TAMM app for prayer alerts after trying all other Islamic apps out there. To get alerts, I have to open TAMM, click on the Prayer Time widget -> Settings ->toggle Prayer Notifications off and on. Alerts will be sent up to Isha so to get alerts I get up on the next day and repeat these steps. Then I ask Allah to bless the people who designed this functionality. This widget never ever sent alerts properly, so the bug is not OS version-related (currently using 18.7.2). ### 1/5 — unable to use *2025-02-20, version 6.3.0* Unable to use the app when i travel, or when i’m behind a VPN. useless. ### 2/5 — Application is lagging *2025-01-22, version 6.2.0* Im not able to proceed with the fine payment. The application is getting stuck. I have already sent an enquiry through the customer care. But until now no updates ### 5/5 — Great efforts *2025-01-03, version 6.1.2* This is one of the finest application which covers most of Government services in Emirates of Abu Dhabi. Great work keep it up but adding new services ### 1/5 — Costumer service are useless *2024-12-08, version 6.1.0* They do not solve problems, all what they think of is how to close the complains, I am facing a problem with parking for the past 6 months, made more than 8 complains and they closed them all with the same “copy,paste” answer…. I am surprised from such a behavior !!! ### 1/5 — Agent doesn't know how to resolve the issue & they closed the issue without resolving it *2024-11-04, version 6.0.1* The agent put me on hold after every interaction, she had no patience & did not know how to resolve the issue. I sent the request & within 30 minutes they closed the issue without resolving it. Terrible service ### 1/5 — Worst app ever! *2024-10-15, version 6.0.0* I tried to apply for parking card for people of determination since my son is disabled. This system doesn’t allow you to apply unless your car is registered in Abu Dhabi. I live in Dubai and my car is registered in Dubai. If I need to go to Abu Dhabi they put a fine saying the RTA issues disabled parking card is not valid in Abu Dhabi. How can a Dubai resident park their vehicle in Abu Dhabi disabled parking slot? Why are they not allowing this service? Every time their chat bot shows 3 minutes waiting queue on the app and nobody bothers to show up. Please do not spoil the reputation of the city of Abu Dhabi (which is way advanced in AI) and the reputation of this country UAE with this substandard app and its services! ### 5/5 — UAE resident *2024-10-03, version 5.7.2* It’s awesome , everything related to UAE formal papers can be accessed in single place ! , still the search need to be more optimized I think ### 5/5 — تحسن وتطور مستمر *2024-08-26, version 5.7.0* أود أن أعبر عن إعجابي ورضاي الكبير بتطبيق 'تم'. لقد لبى جميع توقعاتي وأكثر. أتمنى لكم المزيد من التقدم والازدهار في المستقبل." ### 1/5 — One and only mistake of UAE GOV *2024-08-18, version 5.6.3* All the apps and facilities were running very smooth soo far, until moved to tamm. The technical support is the nightmare, they respond with some sense less sentences and close the incidents. They just want to escape from bugs and incidents reported. May be just wanted to meet their KPI, not really wanting to solve the problems. Wishing good luck in future. Government must retain the old application until tamm works stable is my suggestion. ## Most critical reviews (10 lowest-rated) ### 1/5 — AD Police and MOI much better *2026-04-29, version 7.3.2* Signing in logging and complicated to used. ### 1/5 — Having trouble recharging the Hafilat bus card *2026-04-04, version 7.3.0* There is an issue when recharging the Hafilat card, since after adding the card number and the relevant details, it does not add and stops. Improve the app so that it can function smoothly, as the previous method of recharging was much simpler. ### 1/5 — Useful App, but Painful Hidden Charges *2026-01-03, version 7.1.0* The app is useful, but the extra charges make the experience frustrating. Server charges of 7–10 DHS and an additional 15+ DHS just for card delivery feel excessive. Paying so many service fees significantly reduces the value of the app. These costs are not justified and make the service unnecessarily expensive. ### 1/5 — للاسف *2025-12-29, version 7.1.0* التطبيق سهل وفعال وممتاز ولكن للاسف في اهمال ### 1/5 — Convoluted mess *2025-12-29, version 7.1.0* Awful app and service ### 1/5 — Birth certificate issue *2025-11-26, version 7.0.4* We cannot put more than 2 names in the infant name when applying for newborn birth certificate. This is a serious issue and even customer service cannot solve the problem. They just want to complete the request fast (probably to prove productivity) but not actually solving the problem. 5 birth certificate application rejections and 4 service request. Nothing. Now we have to apply for amendment which gives us headache!!! ### 1/5 — Faulty traffic fines *2025-05-20, version 6.5.1* Submitted too many complaints that the traffic fine is issued for a car that is not mine but no response ??? The car in the photo is with the same number but different category and it is a white Nissan Payrol and my car is a Brown Nissan Kicks ????! How many times I have to write that for someone to take action ???? ### 1/5 — Enrolment in Medical Education Programmes *2025-04-30, version 6.5.1* To Whom It May Concern, As a local resident of Abu Dhabi, I initially appreciated the idea of having a centralized platform like this. However, my experience has been overwhelmingly disappointing. While the intention behind the app is commendable, the execution has fallen far short. It is confusing, difficult to navigate, and not user-friendly. As an example: I am currently in the process of applying for medical residency a high stakes, competitive, and deeply important step in my career. Unfortunately, this app has added unnecessary frustration to an already stressful process. I initially selected my preferred booking date through the app, only to later receive an email stating that my booking was no longer valid and assigning me a different date entirely. Prior to this, the team had already admitted to technical difficulties with the booking system. This should have been anticipated with proper planning, a trial run, a contingency plan, or even a backup system. This isn’t a game for us. This is our future, and we cannot afford for things to go wrong at such a critical time. To make matters worse, the new booking I was assigned conflicts with existing personal commitments I had already arranged around the original slot. Receiving such short notice for a change of this magnitude is inexcusable. I cannot simply rearrange my life at the last minute, nor did I expect a platform meant to streamline this process to cause so much disruption especially not when the stakes are this high. While I appreciate the effort to create a unified platform, significant work is needed to improve its functionality, reliability, and respect for users’ time. I hope this feedback is taken seriously. At present, this app does not reflect the standard expected for such an important process and, frankly, is not deserving of any awards. Regards, Rayyah ### 1/5 — Needs a lot of improvement *2025-04-30, version 6.5.1* To Whom It May Concern, As a local resident of Abu Dhabi, I initially appreciated the idea of having a centralized platform like this. However, my experience has been overwhelmingly disappointing. While the intention behind the app is commendable, the execution has fallen far short. It is confusing, difficult to navigate, and not user-friendly. As an example: I am currently in the process of applying for medical residency a high stakes, competitive, and deeply important step in my career. Unfortunately, this app has added unnecessary frustration to an already stressful process. I initially selected my preferred booking date through the app, only to later receive an email stating that my booking was no longer valid and assigning me a different date entirely. Prior to this, the team had already admitted to technical difficulties with the booking system. This should have been anticipated with proper planning, a trial run, a contingency plan, or even a backup system. This isn’t a game for us. This is our future, and we cannot afford for things to go wrong at such a critical time. To make matters worse, the new booking I was assigned conflicts with existing personal commitments I had already arranged around the original slot. Receiving such short notice for a change of this magnitude is inexcusable. I cannot simply rearrange my life at the last minute, nor did I expect a platform meant to streamline this process to cause so much disruption especially not when the stakes are this high. While I appreciate the effort to create a unified platform, significant work is needed to improve its functionality, reliability, and respect for users’ time. I hope this feedback is taken seriously. At present, this app does not reflect the standard expected for such an important process and, frankly, is not deserving of any awards. Regards, Rayyah ### 1/5 — معلق دوم *2025-03-09, version 6.3.0* بطيء و معلق ## Most praised reviews (10 highest-rated) ### 5/5 — Great! *2026-05-28, version 7.4.0* So easy to use! ### 5/5 — تطبيق سهل لنا الوصول الى الخدمات *2026-05-25, version 7.4.0* برنامج رائع ومفيد جدا سهل لنا الوصول الى الكثير من الخدمات وتسريع انجاز المعاملات وغيرها وغبر السنوات نلاحظ التغيير الهائل والكبير الذي بخدم المستخدم ..شكرا لكم ### 5/5 — The best *2026-01-21* The experience, the UI, the service 👌 ### 5/5 — Gift to UAE *2026-01-02, version 7.1.0* I thank everyone who contributed to this wonderful application, especially the recent updates with artificial intelligence that made the program easy and effective for serving the community and speeding up transactions. ### 5/5 — Update needed *2025-11-27, version 7.0.4* Some vehicles categories are not updated on iOS version ### 5/5 — Amazing app *2025-11-21, version 7.0.4* This is an amazing app where you can manage so many matters all in one. Thank you ### 5/5 — service *2025-11-20* nice service **Developer response:** Hello Mr. Jaleel, we’re glad you had a positive experience. Your satisfaction is our priority. ### 5/5 — Great! *2025-11-20, version 7.0.4* So easy to use! ### 5/5 — Game-changer app *2025-11-20, version 7.0.4* Nothing you can’t take care of within this app. This is good stuff. W ### 5/5 — برنامج تم *2025-11-19, version 7.0.4* تطبيق تم من أفضل التطبيقات وتطبيق موحد من جميع لدوائر حكومية و مختصر والوقت وسهولة الأستخدام ومن غير مراجعات دوائر حكومية وتخلص مواضيعك كله بضغط زر وانت قاعد فى البيت اشكر حكومة أبوظبي على مبادراتهم طيبه --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*