# Tap to Pay and POS System — user reviews > 15 indexed App Store user reviews of Tap to Pay and POS System by GetPaid Inc., rated 4.70/5 from 388 ratings. - Source: https://appshunter.io/ios/app/tap-to-pay-and-pos-system/id6469622086/reviews - App overview in markdown: https://appshunter.io/ios/app/tap-to-pay-and-pos-system/id6469622086.md - Rating breakdown: 5★ 352 · 4★ 9 · 3★ 6 · 2★ 0 · 1★ 21 ## What do users think of Tap to Pay and POS System? Overall sentiment: negative **Pros** - 👍 User-friendly and efficient - 🚀 Streamlined business transactions - 💡 Tap-to-pay functionality - 👍 Easy inventory management - 👍 Easy sales tracking - 🚀 Speeds up payment process - 👍 Enhances checkout experience **Cons** - 😞 Company is a scam - 😞 Unresponsive customer service - 😞 No one to talk to - 😞 Money stuck in limbo - 😞 Funds not released - 😞 Ghost town support - 😞 No reply to emails - 😞 Phone number doesn't work - 😞 Charged for no reason - 😞 Cannot request refund - 😞 Terrible service - 😞 Payout information missing - 😞 No phone number for support - 😞 App doesn't work **Commonly reported bugs** - Stripe setup gets stuck - Bank login screen won't come up - App doesn't work - Charged for free trial deletion **Most requested features** - Provide clear payout information - Update credit card pay information - Improve customer service response time - Add a phone number for support ## Most critical reviews (10 lowest-rated) ### 1/5 — SCAM *2026-01-21* I’ve never seen a company that work and you can’t get in touch with anybody it’s hard enough out here for me to try to survive I don’t even have one dollar in my pocket and you wanna steal $125 from me, I don’t have no money to give nobody I’m starting all the way from the bottom outside on the ground and u have the nerve to not even have a person to talk to When there’s an issue. This is unfortunate I was scammed and I really wouldn’t not recommend this to anyone. I’m a senior citizen and just trying to make extra money so I can just survive here. This is so sad ### 1/5 — SCAM!!!! WAITED 3 WEEKS. $7,000 STUCK IN LIMBO *2025-09-24* Do not use Tofu Pay. They are not a real service. They have been holding my money for 3 weeks now. It’s $7k and I have been waiting for this payment to process so I can pay my materials and labor for this project and I can’t because the payment is stuck in their app. They are just holding my money hostage. Not only that, when you try to find a customer service agent they don’t exist. Even the Ai chat bot in the app doesn’t answer. I’ve waited days for a response and nothing it’s a ghost town and no one will help you if you choose to give them your money. I NEVER leave reviews but I’m saying this to save the next person from being burnt. ### 1/5 — What support **SCAM** *2025-06-05* 🚨 WARNING: Do Not Use GetPaid Inc. / Tofu Pay 🚨 I’ve now sent five emails to their “support” with zero response, and their listed phone number doesn’t even work. Not once have I received a reply, update, or resolution — just silence. This company is holding onto funds they haven’t released and is completely unresponsive. For a platform that handles people’s money, this is unacceptable and frankly feels like a scam. If you’re considering using GetPaid Inc. or Tofu Pay — don’t. You’re better off throwing your money into the ocean. At least the ocean doesn’t ghost you. I’ll be filing a BBB complaint, reporting to the California Attorney General, and sharing this post until I get a response. If you’ve had similar issues, I suggest you do the same. GetPaid, you’ve got 24 hours to fix this. After that, the gloves come off **Developer response:** Thank you for your feedback, and we’re truly sorry for the frustration caused. We take issues like this very seriously. Our support team responds to every request, so if you haven’t received a reply, it’s possible our messages didn’t reach you. Please email us again at support@tofu.com with your account details, and we’ll make resolving this our top priority. ### 1/5 — Angry *2024-05-28* I hate it!!!! before asking me and they take me to subscription and when ask for refund nobody reply yet **Developer response:** If you subscribed by mistake, please reach out to us, and we'll gladly help you get a refund. The App Store manages all subscriptions, and you should see a screen with our three plan options before subscribing. Please contact us, and we will be happy to assist you! ### 1/5 — Stripe *2024-04-14* Downloaded the app, but when I get to Stipe to set up bank info, it gets stuck and won’t move to the screen that lets me log into my bank. Tried BOA and Chase, and the screen won’t come up. **Developer response:** Hello there! We're truly sorry to hear about the trouble you've encountered with Stripe. Can you please reach out to us via the in-app support chat? We'll dive into this and work on finding a solution together. Looking forward to making things right for you! ### 1/5 — I was charged for no reason *2024-03-19* I downloaded the app just to check it out and started a free trial, I then deleted it maybe 2 days later, and never really used it at all. I link my card to my icloud to purchase something and they charged me an entire month payment when i dont even have the app installed. I am so mad I cant even request a refund for this. ### 1/5 — SCAMMERS *2024-03-17* Been trying to get my money back for a week this is insane I spent 800$ of my own money to put it through my business to see if it would work and they’re not contacting me back or allowing me to initiate a refund on my END TERRIBLE SERVICE I WANT MY MONEY NOW **Developer response:** Hello there! I understand your concern, and I want to assure you that your funds are secure. While we don't handle payments directly (that's managed by Stripe), we're here to help resolve any issues. Please reach out to us via the app support chat (located in the top-left corner) or via our email support@tofu.com for immediate assistance and clarification. ### 1/5 — Doesn’t work *2023-11-25* This app doesn’t work **Developer response:** So sorry that you’re facing problems with our app! Could you please send us a message in the app chat and describe the issue in detail? Then we'll be able to fix it faster. ### 4/5 — Payout ? *2024-02-26* The app works best when customer is using Apple Pay from the phone it's a 60% chance when using their card, however there is nothing in the app that informs you about a payout. The customer service takes one hour or more to respond. There's no phone number which lets me know this is a small company but they need to have information about payouts. For a first time user of the app it's just alarming not seeing anything of the sort or even allow me to double check my banking info. Update that and credit card pay and I would update the stars 👌🏽. **Developer response:** Thanks for the detailed feedback! We're keen to fix the credit card payment issue. Please contact us via support chat, and we'll investigate promptly. Also, we're working on a big update in 2 weeks, which will include features like displaying payout and banking details as requested. ### 5/5 — Pregunta *2024-10-26* Esta acepta también débito? ## Most praised reviews (5 highest-rated) ### 5/5 — Great *2024-03-21* Very good app **Developer response:** Hello there! Thank you very much for coming back to us and adjusting your rating, we really appreciate it! ### 5/5 — G *2024-02-21* With Tofu, managing payments on-the-go has become a breeze. It's user-friendly and efficient! **Developer response:** Hi there! Thank you so much for the rating and your kind words – you've really made our day! 😊 And please, don't hesitate to reach out to us if you have any questions or ideas on how we can improve the app. We're here to help and always open to feedback. ### 5/5 — Foxy *2024-02-18* Tofu has streamlined my business transactions like never before! Tap-to-pay functionality is incredibly convenient. **Developer response:** Hi there! Thanks a lot for your feedback! We’re delighted to see that you enjoy our app :) ### 5/5 — 👍 *2024-02-13* This app is simply amazing! I run a small business, and using Tofu has made the sales process so much easier and more efficient. I love how easy it is to manage inventory and track sales, and the Tap to Pay feature has significantly sped up the payment process for my customers. Very pleased with the outcome! **Developer response:** Thank you very much for your kind words and trust! We are thrilled to hear that you are enjoying the app and we are dedicated to continually improving your experience. ### 5/5 — Tyl *2023-12-02* Tofu only convenient for customers but also enhances the overall checkout experience --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-23.*