# Tapesi > Interactive feedback capture and analysis solution for businesses. (iPhone/iPad app by NWDCo Software Solutions LLP.) - Source: https://appshunter.io/ios/app/tapesi/id1158821019 (this page in markdown: same URL + `.md`) - Developer: [NWDCo Software Solutions LLP](https://appshunter.io/developer/1191439950) - Category: Utilities, Productivity - Price: Free - Rating: 1.00/5 from 1 App Store ratings - Age rating: 17+ - Requires: iOS 11.0 · 20 MB - Languages: English - Released: 2016-10-06 - Data updated: 2026-07-07 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/tapesi/id1158821019/reviews.md ## What is Tapesi? In today’s day and age, it is all about delivering the best of service. Retaining a delighted consumer has now become a tough task for the service providers at large. This is thanks to the springing up of the umpteen number of services providers which are in a quest for increasing their footfalls which intern would lead to an increase in revenue. Providing consumers with good products along with poor service would lead to a great opportunity loss for the provider (of the goods & services). A survey if conducted can help better identify the poor performance of the services being delivered to the end user. This will help in not only analysing the faults but also in taking timely and corrective action. Accurate surveying has of late become necessity for many. From restaurants to hotels, from retail to healthcare, all are joining the league to be nothing but “The Best” services provider. “Feedback Management is a unique solution in understanding how the users of your services and products are responding” Tapesi An Interactive Feedback Capture and Analysis Solution Tapesi helps in effective feedback capture and accurate analysis of the feedback received by the user. It comes with a host of special features ideally suited for the user. Every organization comes with a set of versatile requirements which needs to be addressed in a different manner. This solution is the perfect fit which analyses the need which has to be fulfilled and what is the effectiveness of using Tapesi for both the organization as well as the person giving the feedback. A retail giant would be present across cities at multiple points, a dairy company may have its outlets across several locations, a hotel chain would have several different brands of hotels with a worldwide presence. Tapesi can cater to this requirement by helping in effectively receiving and efficiently managing the feedback received across the several locations The feedback solution would be complete only if it can help in proper analysis of the feedback received. Tapesi complements the feedback captured with detailed MIS Reporting, a special tool that helps in making accurate decisions based on the feedback received. Post completion of the feedback by the user, it is automatically submitted to the respective authorities as well as an automatic “Thank You” E-mail or SMS is sent to the user. The special feature added to Tapesi is highlighting the negative feedback and escalating it to the respective authorities. This “SOS” can help in immediate action to be taken and prevent the organization in having a dissatisfied end-user. ## Key features - Interactive feedback capture - Accurate feedback analysis - MIS Reporting for decision-making - Automatic submission of feedback - Automated 'Thank You' emails/SMS - Negative feedback escalation ('SOS') ## Frequently asked questions about Tapesi ### What is Tapesi used for? Tapesi is an interactive feedback capture and analysis solution designed to help businesses understand how users respond to their services and products. It aids in identifying areas for improvement and making informed decisions. ### How does Tapesi help with negative feedback? Tapesi highlights negative feedback and escalates it to the respective authorities as an 'SOS' alert. This feature is designed to enable immediate action and prevent customer dissatisfaction. ### What kind of reporting does Tapesi offer? Tapesi complements captured feedback with detailed MIS Reporting. This tool is specifically designed to help organizations make accurate decisions based on the feedback received. ### Can Tapesi manage feedback from multiple locations? Yes, Tapesi is designed to cater to organizations with a presence across multiple locations, such as retail chains or hotel groups. It helps in effectively receiving and managing feedback from various outlets. ### What happens after a user submits feedback in Tapesi? After a user completes their feedback, it is automatically submitted to the relevant authorities. Additionally, an automatic 'Thank You' email or SMS is sent to the user. ### Is Tapesi available on multiple devices? Tapesi is supported on iPhone, iPad, and iPod devices, indicating compatibility with Apple's iOS ecosystem. ### What is the update frequency for Tapesi? The latest version of Tapesi was released on July 16, 2020, indicating that updates may not be very frequent. The app was initially released on October 6, 2016. ### What is the age rating for Tapesi? Tapesi has an age rating of 17+, suggesting it may contain content or features more suitable for mature audiences. ## Version history (last 1 release) ### 1.2 — 2020-07-16 Bug Fixes and updates ## Apps similar to Tapesi | App | Rating | Price | Category | | --- | --- | --- | --- | | [Protractor Smart](https://appshunter.io/ios/app/protractor-smart/id1076530001) | 4.7 (180) | Free | Utilities | | [Athan Utility](https://appshunter.io/ios/app/athan-utility/id1076108131) | 4.9 (2,604) | Free | Utilities | | [People Location Tracker Pro](https://appshunter.io/ios/app/people-location-tracker-pro/id1566705138) | 4.4 (438) | Free | Utilities | | [SJ GPS PRO](https://appshunter.io/ios/app/sj-gps-pro/id1415293159) | 3.7 (61) | Free | Utilities | | [Video Converter - mp4 to mp3](https://appshunter.io/ios/app/video-converter-mp4-to-mp3/id1360141190) | 4.4 (12,035) | Free | Utilities | | [Protractor (Angle measurement)](https://appshunter.io/ios/app/protractor-angle-measurement/id926663865) | 3.0 (2) | Free | Utilities | ## More apps by NWDCo Software Solutions LLP - [Kveso Plus](https://appshunter.io/ios/app/kveso-plus/id1352367331) - [IHCL Control Checklist](https://appshunter.io/ios/app/ihcl-control-checklist/id1457294295) - [Gujarat Samaj HK](https://appshunter.io/ios/app/gujarat-samaj-hk/id1484058916) - [Shella Consultants](https://appshunter.io/ios/app/shella-consultants/id6444506315) All apps by NWDCo Software Solutions LLP: https://appshunter.io/developer/1191439950 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*