# TapHero - Realtime Help — Resident Portal & Helpdesk

> Building management app for residents to submit requests, book amenities, and access information. (iPhone/iPad app by Taphero Inc.)

- Source: https://appshunter.io/ios/app/taphero-realtime-help/id6445820956 (this page in markdown: same URL + `.md`)
- Developer: [Taphero Inc](https://appshunter.io/developer/1673839191)
- Category: Productivity, Utilities
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings
- Age rating: 4+
- Requires: iOS 16.4 · 148 MB
- Languages: American English
- Released: 2023-07-17
- Data updated: 2026-08-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/taphero-realtime-help/id6445820956/reviews.md

## What is TapHero?

Manage everything in your building from one place
Submit requests, track progress, book amenities, and stay connected without calling, emailing, or chasing updates.

Requests & Help
Send a message or request in seconds and get clear updates as it’s handled
- Submit maintenance requests, questions, or general help
- Track status and see progress without following up
- Stay in the loop with updates and responses in one place

Amenities & Reservations
Book what you need without the wait
- View availability for building amenities
- Reserve spaces like the resident rooms, grill, or common areas
- Pay associated fees

Vendors & Services
Find trusted services without searching on your own
- Browse approved building vendors
- Quickly find help for common services
- Access contact details when you need them

Documents & Information
Everything you need, easy to find
- Access building rules, forms, and important documents
- Stay informed without digging through emails
- Keep everything organized in one place

Payments & Profile
Handle the essentials without friction
- Pay dues and fees securely
- Update your contact and unit information
- Keep your account up to date
Access is provided by your management team if your building uses TapHero.

All activity syncs with the TapHero management dashboard.

## Key features

- Submit maintenance requests
- Track request progress
- Book building amenities
- Access building documents
- Pay dues and fees
- Browse approved vendors


## Frequently asked questions about TapHero

### How do I get access to TapHero?

Access to TapHero is provided by your building's management team if they utilize the TapHero platform. You will typically receive an invitation or instructions from them to set up your account.

### What kind of requests can I submit through TapHero?

You can submit various requests, including maintenance issues, general help inquiries, and questions related to your building or unit. The app allows you to track the status and receive updates on each request.

### Can I book amenities like resident rooms or grills using TapHero?

Yes, TapHero allows you to view the availability of building amenities and reserve them directly through the app. You may also be able to pay associated fees for these bookings.

### Does TapHero have ads?

No, TapHero does not contain advertisements. The app is free to use for residents and focuses on providing a seamless building management experience.

### Where can I find important building documents in TapHero?

All essential building documents, such as rules and forms, are accessible within the 'Documents & Information' section of TapHero. This keeps everything organized and easy to find without searching through emails.

### How often is TapHero updated?

TapHero was last updated on June 2, 2026, indicating a recent focus on development. The latest version available is 0.22.1.

### What devices does TapHero support?

TapHero is available on iOS devices, including iPhone, iPad, and iPod. It is designed for mobile use on these platforms.

### What is the age rating for TapHero?

TapHero has an age rating of 4+, making it suitable for a wide range of users. This indicates that the content is generally appropriate for children.

## Version history (last 5 releases)

### 0.24.9 — 2026-08-15

Bug fixes and optimizations.

### 0.24.7 — 2026-08-11

Bug fixes and optimizations.

### 0.24.6 — 2026-08-06

Bug fixes and optimizations.

### 0.24.5 — 2026-08-03

Bug fixes and optimizations.

### 0.24.4 — 2026-07-24

Bug fixes and optimizations.

## Apps similar to TapHero

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [CIRE Connect](https://appshunter.io/ios/app/cire-connect/id1643975372) | — | Free | Productivity |
| [BChat                        .](https://appshunter.io/ios/app/bchat/id1554180183) | — | Free | Productivity |
| [Agent Hub](https://appshunter.io/ios/app/agent-hub/id1396232809) | — | Free | Productivity |
| [myCIREG](https://appshunter.io/ios/app/mycireg/id6738397264) | — | Free | Productivity |
| [RE/MAX Executive](https://appshunter.io/ios/app/remax-executive/id6476564191) | 5.0 (1) | Free | Productivity |
| [Accord Connect](https://appshunter.io/ios/app/accord-connect/id1193300947) | 3.0 (1) | Free | Productivity |

## More apps by Taphero Inc

- [TapHero - Service Provider](https://appshunter.io/ios/app/taphero-service-provider/id6445800260)

All apps by Taphero Inc: https://appshunter.io/developer/1673839191

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*