# TapHero - Service Provider — Property Management Portal

> AI-powered help desk and operations system for HOA managed properties. (iPhone/iPad app by Taphero Inc.)

- Source: https://appshunter.io/ios/app/taphero-service-provider/id6445800260 (this page in markdown: same URL + `.md`)
- Developer: [Taphero Inc](https://appshunter.io/developer/1673839191)
- Category: Utilities, Productivity
- Price: Free
- Rating: 5.00/5 from 3 App Store ratings
- Age rating: 4+
- Requires: iOS 16.4 · 155 MB
- Languages: American English
- Released: 2023-07-31
- Data updated: 2026-08-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/taphero-service-provider/id6445800260/reviews.md

## What is TapHero?

TapHero SP is the mobile app for teams using TapHero, an AI-powered help desk and operations system for HOA managed properties. 
Manage requests, deliveries, and daily operations in one place.

Requests and Work
 - View tickets created from resident messages
 - Update status, respond to residents, and add notes or photos
 - Assign, track, and resolve work across staff and vendors

Package Management
 - Capture deliveries in bulk instead of one by one
 - Process entire batches after intake
 - Keep package handling fast, reliable, and organized for residents

Scheduling and Operations
 - Handle amenity bookings and availability
 - Manage payments and administrative processes
 - Keep all activity and communication in one place

Automation
AI turns incoming messages into tickets, routes them, assigns them, and can handle requests automatically where applicable.

How It Works
Residents send a message.
TapHero’s AI creates a ticket and organizes the work.
Your team can manage, track, and update everything all from the app.
Access is provided by your management team if your building uses TapHero.
All activity syncs with the TapHero management dashboard.

## Key features

- AI-powered ticket creation
- Manage resident requests
- Bulk package delivery capture
- Amenity booking management
- Automated task routing
- Track staff and vendor work


## Frequently asked questions about TapHero

### What is TapHero used for?

TapHero is an AI-powered help desk and operations system designed for HOA managed properties. It helps teams manage resident requests, deliveries, and daily operations efficiently.

### How does TapHero handle resident messages?

TapHero's AI automatically converts incoming resident messages into tickets. These tickets are then organized, routed, and assigned for efficient handling by the management team.

### Can TapHero manage package deliveries?

Yes, TapHero allows for bulk capture of deliveries, processing entire batches after intake. This helps keep package handling fast, reliable, and organized for residents.

### Does TapHero support amenity bookings?

Yes, the app enables teams to manage amenity bookings and their availability. It also facilitates payments and administrative processes related to property operations.

### Is TapHero available on multiple devices?

TapHero is available for iPhone and iPad users. It is designed to sync all activity and communication with the TapHero management dashboard.

### How often is TapHero updated?

The latest version of TapHero is 0.22.0, last updated on May 29, 2026. This indicates regular updates to improve functionality and reliability.

### What is the user rating for TapHero?

TapHero has a perfect rating of 5.0 stars based on 3 user ratings. This suggests a very positive user sentiment among its current users.

### Does TapHero have ads?

No, TapHero does not contain advertisements. It is a free application focused on providing essential property management tools without interruption.

## Version history (last 5 releases)

### 0.24.9 — 2026-08-15

Bug fixes and optimizations.

### 0.24.7 — 2026-08-11

Bug fixes and optimizations.

### 0.24.6 — 2026-08-06

Bug fixes and optimizations.

### 0.24.5 — 2026-08-03

Bug fixes and optimizations.

### 0.24.4 — 2026-07-25

Bug fixes and optimizations.

## Apps similar to TapHero

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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| [TapManager](https://appshunter.io/ios/app/tapmanager/id1225883603) | 4.0 (26) | Free | Utilities |
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| [eCall Pro](https://appshunter.io/ios/app/ecall-pro/id1561992694) | — | Free | Utilities |
| [Cue Config](https://appshunter.io/ios/app/cue-config/id1453760276) | 5.0 (2) | Free | Utilities |
| [PartnersOne](https://appshunter.io/ios/app/partnersone/id6737236136) | 5.0 (3) | Free | Utilities |

## More apps by Taphero Inc

- [TapHero - Realtime Help](https://appshunter.io/ios/app/taphero-realtime-help/id6445820956)

All apps by Taphero Inc: https://appshunter.io/developer/1673839191

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*