# Taqnyat LiveChat — LiveChat

> Fast live chat software for businesses to improve customer satisfaction and sales. (iPhone/iPad app by TAQNYAT AL JAWAL COMPANY FOR INFORMATION LTD.)

- Source: https://appshunter.io/ios/app/taqnyat-livechat/id6741383240 (this page in markdown: same URL + `.md`)
- Developer: [TAQNYAT AL JAWAL COMPANY FOR INFORMATION LTD](https://appshunter.io/developer/1793975147)
- Category: Business
- Price: Free
- Age rating: 17+
- Requires: iOS 11.0 · 25 MB
- Languages: English
- Released: 2025-02-06
- Data updated: 2026-07-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/taqnyat-livechat/id6741383240/reviews.md

## What is Taqnyat LiveChat?

Our live chat features the fastest chat tool on the market.

Thanks to our advanced chat features, you can ensure increased customer satisfaction, personalize their experiences, build loyalty, boost revenue, and secure repeat business with the best live chat software—offering modern features and quick implementation.

With intelligent live chat technologies, your team can focus on creating exceptional customer experiences while serving more customers. Equip them with the tools they need to generate and qualify leads, increase sales, and enhance customer experience by channeling efforts into live chat for fast and error-free responses.

User-Friendly Dashboard
The application includes an easy-to-use and advanced control panel that helps manage all activities, such as monitoring employees, generating real-time activity reports, tracking chats and interactions through updated and synchronized visual charts and graphs, automated chat routing, and more.

Advanced Support Options
Enhance your business productivity with powerful features and easy setup without losing additional functionalities. Advanced options help you send timeout alerts, predefined chat texts, canned responses, and share various files.

Instant Customer Issue Resolution
Provide instant and seamless responses to maximize sales opportunities.

Detailed Daily Reports
Gain a comprehensive view of your business performance and make data-driven decisions with accurate, detailed, and easy-to-understand daily reports tracking employee and customer performance, along with call summary reports.

Precise Chat Transfer
Reassign and manage chats efficiently by directing them to the right teams, ensuring customers always speak with the right person and receive the best support.

Multi-Login Anytime
Allow multiple users to log in from any device at any time, while setting individual permissions and access rights for each user.

Seamless Integration Capabilities
Attract more customers and convert them efficiently by providing 24/7 support through integration with multiple communication channels.

Perfect Message Archiving
Save and filter messages with multiple options, enabling you to retrieve them whenever needed.

Powerful and Secure Automation Options
Enhance support with smarter automation by extracting customer data from their profiles and automating common tasks using auto-replies, ensuring customer data is never compromised.

## Key features

- Fastest chat tool
- User-friendly dashboard
- Advanced support options
- Detailed daily reports
- Precise chat transfer
- Multi-login support
- Seamless integration

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/taqnyat-livechat/id6741383240/reviews.md

### 1/5 — الراكة

*2026-05-25, version 1.2.1*

تطبيق سيء

### 5/5 — ممتاز

*2026-05-13, version 1.2.1*

جدا

## Frequently asked questions about Taqnyat LiveChat

### What is Taqnyat LiveChat used for?

Taqnyat LiveChat is a live chat tool designed to help businesses increase customer satisfaction, personalize experiences, build loyalty, and boost revenue. It provides features for quick responses, lead generation, and sales enhancement.

### What are the key features of Taqnyat LiveChat?

Key features include a user-friendly dashboard for managing activities, advanced support options like canned responses and file sharing, detailed daily reports on business performance, precise chat transfer, multi-login capabilities, and seamless integration with other communication channels.

### Is Taqnyat LiveChat available on multiple devices?

Yes, Taqnyat LiveChat supports multi-login from any device, including iPhone, iPad, and iPod, allowing users to access the platform anytime.

### How does Taqnyat LiveChat help with customer issue resolution?

The application facilitates instant and seamless responses to customer inquiries, maximizing sales opportunities and ensuring quick resolution of issues. It also offers automated tasks and auto-replies for efficiency.

### What kind of reports does Taqnyat LiveChat provide?

Taqnyat LiveChat provides detailed daily reports that offer a comprehensive view of business performance. These reports track employee and customer performance, along with call summary reports, enabling data-driven decisions.

### Does Taqnyat LiveChat offer secure automation options?

Yes, Taqnyat LiveChat offers powerful and secure automation options. It can extract customer data from profiles and automate common tasks using auto-replies, ensuring customer data remains secure.

### How frequently is Taqnyat LiveChat updated?

The application was last updated on April 13, 2026, indicating a commitment to ongoing development and improvements.

### What is the age rating for Taqnyat LiveChat?

Taqnyat LiveChat has an age rating of 17+, suggesting it is intended for mature users or business professionals.

## Version history (last 5 releases)

### 1.2.1 — 2026-04-13

Added SQL database storage
Improved data rendering and display logic
Enhanced navigation/back functionality

### 1.2.0 — 2026-02-23

the following updates have been implemented in the application:
The chat closing feature has been modified, and the option to convert a chat into a ticket has been removed.
The pending chats follow-up feature has been updated and improved.
The notification behavior has been updated so that when a notification is opened, the user is redirected directly to the related chat conversation.

### 1.1.6 — 2026-02-15

We have implemented the following updates and improvements in the application:
Improved the data display mechanism so that data is shown properly after the loading process is completed, enhancing performance and user experience.
Updated the archive section to display the chat status clearly within archived conversations.
Added a new filtering feature that allows users to filter data based on a specific date.
These updates improve overall usability, clarity, and system performance.

### 1.1.5 — 2026-02-10

The updates included in this release are mainly focused on:
Improving video download functionality.
Enhancing image download performance.
Optimizing video upload handling and overall stability.
These improvements aim to enhance user experience and ensure better performance of the application.

### 1.1.4 — 2025-12-17

The Apple App Store link opening behavior has been improved to ensure proper functionality on iOS devices.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-09.*