# TAROM — user reviews

> 97 indexed App Store user reviews of TAROM by COMPANIA NATIONALA DE TRANSPORTURI AERIENE ROMANE TAROM S.A., rated 2.44/5 from 18 ratings.

- Source: https://appshunter.io/ios/app/tarom/id1434522586/reviews
- App overview in markdown: https://appshunter.io/ios/app/tarom/id1434522586.md
- Rating breakdown: 5★ 5 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 11

## Newest reviews (18 of 97)

### 2/5 — Adding boarding pass to Apple wallet doesn't work

*2025-06-03, version 2.3*

Since several months the adding of the boarding pass to Apple wallet doesn't work. Since this stopped working on the Tarom app I started checking in through the Check My Trip app, but since last week this doesn't work there also. Last time I needed to go to the check-in desks to take a paper card. When are you going to fix that bug? It is very annoying and I travel every week twice with your company.

### 1/5 — Unusable app

*2025-04-09, version 2.3*

Struggle to buy tickets when app is closing 7 times and when you want to make checkin its not possible because the app is not responding

### 1/5 — Not great

*2024-12-16, version 2.3*

New update and I can no longer add my phone number at checkin. Keeps telling me that there is an error. Worked just fine before the update *Facepalm*

### 2/5 — App not working on iOS 18.1.1

*2024-12-08, version 2.2.3*

The Tarom app doesn’t work correctly, I cannot search for flights and make a reservation. 

It says that is searching and then a message appears that says: “It takes more than usual. Please hape patience.” 

Nothing happens from there.

### 1/5 — Not working

*2024-12-07, version 2.2.3*

Can’t add my trips, can’t buy tickets. It’s not working

### 1/5 — Not working

*2024-12-07, version 2.2.3*

I can’t see my upcoming trip

### 1/5 — The latest update broke the application

*2024-12-05, version 2.2.3*

The latest update broke the application. I’m stuck on a loading screen because the app can’t find my flight.

### 1/5 — Eroare adăugare rezervare

*2024-12-03, version 2.2.3*

De aproximativ o săptămână nu mai reușesc adăugarea unei rezervări in app, sta in ecran cu mesajul “Durează mai mult decit de obicei. Aveți rabdare…” la infinit.

### 1/5 — Pathetic

*2024-12-02, version 2.2.3*

It’s unbelievable how a state-owned air carrier can deliver such a lousy App. May be precisely because of that….
I have been flying to Romania for 18 straight years, and purchasing tickets is usually the most unpleasant experience. 
Now…, once again App not working….
I’d fire the Co’s management team, yesterday….

### 1/5 — Unavailable for 3 days…

*2024-12-02, version 2.2.3*

Such a bad app/it’s 3 days since the app is not functional, at least 3 days of no check ins, no electronic tickets…such a bad app

### 1/5 — Still doesn’t work!

*2024-12-02, version 2.2.3*

What’s happening? The app stopped working three weeks ago, I reinstalled it two times already and still not working

### 1/5 — Does not work

*2024-11-30, version 2.2.3*

Does not perform search

### 1/5 — Unusable

*2024-11-28*

There is nothing else to say , the app simply does not work , everything hangs and errors out at the end , unresponsive servers , just nothing works , too bad

### 1/5 — Does not work

*2024-11-23, version 2.2.3*

Searching for a flight is not possible. It keeps loading… bad app!

### 1/5 — Abysmal

*2024-11-21, version 2.2.3*

I hate to say this, but this is a terrible app. If your development capability is limited, please focus on just improving the web app.

### 1/5 — Imposibil de a cumpăra un bilet

*2024-11-18, version 2.2.2*

Dupa ce am completat toate datele sunt anunțat că timpul de 10 minute alocat unei rezervări a expirat și rezervarea a fost anulată. La a doua tentativă după completarea datelor primesc un ecran de coduri in java. Această aplicație nu isi merită numele este o pierdere de timp

### 1/5 — Cacat de companie / cacat de app/ cacat de website/ cacat de tara

*2024-07-05, version 2.2.2*

Cacat de companie / cacat de app/ cacat de website/ cacat de tara

Absolutely useless / impossible to book / impossible to pay

### 1/5 — Absolute garbage

*2024-04-21, version 2.2.2*

Can’t even check in on this app

## Most critical reviews (10 lowest-rated)

### 1/5 — unintuitive

*2026-02-24, version 2.3*

You can enter details about your flights but you will not have a link to Tarom offers and promotions and if you search maybe you will find at some point the boarding passes…

### 1/5 — Bad app

*2026-01-04, version 2.3*

I can’t even find the name of the airport in Bucharest by searching its name, not even the city, only by searching Romania.

### 1/5 — Horrible

*2025-11-21, version 2.3*

Whenever I open the app it does not work. It’s frozen for a few seconds and then it just closes.

### 1/5 — Not functional app

*2025-11-18, version 2.3*

This app doesn’t work for some days, it was hard to access it before, you needed to open it for several times before to actually access it, but, for at least three days, it’s impossible to access it. Simply, doesn’t work. I lost a plane ticket and a credited miles for a flight. I will address to the consumer protection office.

### 1/5 — No integration with Wallet

*2025-11-13, version 2.3*

In 2025 it’s not acceptable to have a flight app which is not integrated with apple wallet, more so when this feature was working in the past.

### 1/5 — Aplicație inutilă, blocată adesea

*2025-11-11, version 2.3*

Din păcate, zbor adesea cu Taromul, datorită orelor de zbor convenabile CDG- OTP. Din păcate, aplicația este adesea blocată, și trebuie să o șterg și să o reinstalez. Din păcate, … tovarășii de la Tarom nu fac nici o schimbare/ îmbunătățire reală. Doar mici pași. Succes la aterizare. Să nu fie în picaj.

### 1/5 — Can t relay on it

*2025-10-28, version 2.3*

It is a joke not a functional app, the boarding passes are called carte de mbarcare, goes straight to spam, same for invoices…
Really someone from tarom should spend time testing all of it. Half of the times it will not work, has issues showing the boarding passes or the trips that were just purchased, list can go on…

### 1/5 — Constantin Boca

*2025-05-22, version 2.3*

This is extremely shameful!!! You will be better off removing the app altogether as it cannot be used!!!

### 1/5 — Where’s the wallet option?

*2025-04-17, version 2.3*

Not optimized for different devices, can’t add boarding pass to wallet, timed out several times and couldn’t complete check in (had to do it on desktop instead).

### 1/5 — Too much for the app

*2025-04-15, version 2.3*

Va rog sa faceți o actualizare! Aplicația nu poate duce mai mult de 3 rezervări curente şi dă crash!

## Most praised reviews (10 highest-rated)

### 5/5 — works fine

*2025-05-29, version 2.3*

works fine

### 5/5 — Lovely app and airline

*2025-02-27, version 2.3*

The app is fast and you have all the info in it and I love the airline

### 5/5 — Great App

*2023-04-07, version 2.2.1*

I think this app is getting too much hate, at least in April 2023 when I tested it. It works fine. It’s a bit rough around the edges, granted, but it does the job with a very straight forward process. Was able to book a flight in less than 10 minutes with no problems whatsoever.

### 5/5 — Finally works great!

*2020-08-25, version 2.1.1*

I can say the app has (finally) been improved ! Well done! But don’t forget it needs constant updating and improvements to make user’s experience a pleasure! That’s when we will be using it more often! 

Oh, and onboard services are really great!

### 5/5 — VladMG86

*2019-10-09, version 2.0*

Functioneaza perfect. Are multe functii utile. Recomand.

### 5/5 — Nice app

*2019-06-01, version 2.0*

A great to have utility app!

### 5/5 — Un eveniment așteptat

*2019-02-27, version 1.5 (3.0)*

Felicitări ! Un produs bun. Il astept de mult timp. Sunt convinsă ca va fi îmbunătățit, daca are lipsuri. Eu personal nu le-am identificat, nici la efectuarea de achiziții de bilete si nici la check-in !

### 5/5 — 👍👍👍

*2018-10-22, version 1.0*

Finnaly...  Good work!

### 5/5 — Briliant!

*2018-10-18, version 1.0*

Nice interface, easy and intuitive. Worked flawless till now.
Congratulations and keep up the good job!

### 5/5 — Waiting for years

*2018-10-17, version 1.0*

Great app!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
