# TASC app for iPhone — user reviews > 351 indexed App Store user reviews of TASC app for iPhone by TASC Mobile, rated 4.50/5 from 14,838 ratings. - Source: https://appshunter.io/ios/app/tasc-app-for-iphone/id1445397411/reviews - App overview in markdown: https://appshunter.io/ios/app/tasc-app-for-iphone/id1445397411.md - Rating breakdown: 5★ 11,721 · 4★ 1,098 · 3★ 388 · 2★ 277 · 1★ 1,354 ## What do users think of TASC app for iPhone? Overall sentiment: negative **Pros** - 🚀 Fast and easy reimbursement process - 👍 Intuitive and user-friendly app - 💡 Ability to view balance and transactions - 🚀 Quick reimbursement approvals **Cons** - 🐛 Inconsistent approval process - 🤖 Poor customer service and communication - 🔒 Concerns about account access and security - 🤔 Confusing and frustrating user experience - 🕰️ Slow response times and long wait times **Commonly reported bugs** - App crashes and glitches on various devices - Calendar in app showing incorrect dates - Issues with logging in and accessing account - Reimbursement requests getting stuck in pending status **Most requested features** - Ability to delete erroneous reimbursement requests - Email/push notifications for reimbursement status updates - Option to automatically transfer balance to bank account - Clearer connection between transactions and cash movement ## Newest reviews (20 of 351) ### 1/5 — Terrible company *2026-07-13, version 5.11.0* Worst HSA company I’ve ever dealt with! Takes them forever to get money put on account etc. ### 2/5 — So Many Glitches *2026-07-11, version 5.11.0* Every time I go to submit a question or contact customer support it gives me an error message. ### 1/5 — It is horrible *2026-07-08, version 5.11.0* Endless maze of dead ends. Smh ### 1/5 — App functionality *2026-07-03, version 5.8.0* When the app opens and logged in, it just goes to a black screen and there’s no way to do anything. You Just have to close it out. Something needs fixed… ### 1/5 — Constant Crashes *2026-07-01, version 5.8.0* App tends to glitch out to the point where it’s frustrating to put in a reimbursement request. ### 1/5 — This app is horrible *2026-06-28, version 5.8.0* Advance too many problems using this card now they’re gonna stay with my money because I haven’t been able to use my card to do my stuff pay for my doctors bills prescription prescriptions or anything like that. It’s been giving me a hard time now I’m gonna lose $1300. Not good at all. I work hard for my money. ### 2/5 — So Many Glitches *2026-06-27, version 5.8.0* Every time I go to submit a question or contact customer support it gives me an error message. ### 2/5 — Errors galore *2026-06-27, version 5.8.0* And declined reimbursements with explanation not always provided . ### 1/5 — It is horrible *2026-06-26, version 5.8.0* Endless maze of dead ends. Smh ### 1/5 — Used to be good *2026-06-23, version 5.8.0* Newest app update now requires manual input for everything- same exact stuff i got covered in past is now denied. I dont like AI, but really? Make it make sense ### 1/5 — Problematic *2026-06-22, version 5.8.0* Even submitting a review has problems. The app has you going in circles, sometimes no submit or next button. There is more but I’ve devoted enough time trying to submit my own request. Good luck. ### 1/5 — Not good *2026-06-18, version 5.8.0* I was sent an attachment but apparently need to get on my computer to see it. Either that, or it wasn’t attached. I also had to long in twice to get to the customer support section. ### 1/5 — TASC now adopts AI that denies everything *2026-06-18, version 5.8.0* TASC used to work well for reimbursements. But their leadership has cleared a AI or LLM that auto denies almost every claim that you send even though the documentation is clear and has the date and description. Another example of a company dropping AI slop into an application without proper vetting. ### 1/5 — Not very user friendly *2026-06-16, version 5.8.0* I previously used the Optum app for my HSA account and it was so easy to use. This app is not. First off, my first prescription was declined after never having to deal with a decline in the Optum app. Second, I have yet to figure out how I’m supposed to invest, let alone figure out how to monitor my investments. It’s just not a user friendly app. ### 1/5 — No title *2026-06-05, version 5.8.0* Terrible customer service. Nothing ever gets resolved with this company. But they do a great job of “sending a form” to fill out or transferring you to their service department that also isn’t actually capable of helping the customer. ### 1/5 — App *2026-06-03, version 5.8.0* The app has glitches and randomly will not save my reimbursement requests. ### 2/5 — Can’t pay a provider from app *2026-06-02, version 5.8.0* You can no longer pay a provider from the app. I had done it in the past, then you could only do it by taking a photo, now there is no method at all. I got on my laptop and breezed through the process. ### 4/5 — Access could files on iPhone *2026-05-25, version 5.8.0* Not available? ### 1/5 — Useless *2026-05-24, version 5.8.0* Worst app and website out there! I have no choice but to use this company for my HSA since my employer switched to them from Optum, but I am formally complaining to them regarding this change. They sit on your money; deposits take forever after being deducted from my bank account. ### 1/5 — Not good *2026-05-19, version 5.7.0* Not user friendly. Doesn’t display logical categories. Submissions don’t always show up so you have to watch it closely and redo. Frustrating. ## Most critical reviews (10 lowest-rated) ### 1/5 — WORST COMPANY EVER *2026-08-28, version 5.14.1* Zero stars! Wish I had a choice through my employer, but I don’t. Cannot wait until TASC is outbid- hopefully upcoming benefit year. They deny every HSA approved transaction on my card… every blinking one! 🤬😖‼️ ### 1/5 — Hides info to wastes your time *2026-08-27, version 5.14.1* You're gonna waste hours on the phone with staff with bad attitudes because - you ask why there is money taken out of you account and their app has no details on deductions and they try to get out of answering and doing work, and can't find info on your prior call until you said you recorded it. I had $500 restored last year from these scammers. ### 1/5 — Would give a 0 *2026-08-23, version 5.14.1* Horrible interface, process, delays, rejecting of compliant point of sale and reimbursements. Horrible!!!!! ### 1/5 — Not very user friendly *2026-08-19, version 5.12.0* I previously used the Optum app for my HSA account and it was so easy to use. This app is not. First off, my first prescription was declined after never having to deal with a decline in the Optum app. Second, it was difficult to ingest out even to see where my investments would be made. Third, I finally have investments but now I can’t find that account easily and have never found an investment statement page. Horrible app. ### 1/5 — Terrible *2026-08-17, version 5.12.0* They constantly deny legitimate claims ### 1/5 — Horrible *2026-08-02, version 5.12.0* Example: Take a look through the customer support options. It’s obvious TASC does not even want to know what problems this app has. ### 1/5 — WORST COMPANY EVER *2026-08-01, version 5.12.0* Zero stars! Wish I had a choice through my employer, but I don’t. Cannot wait until TASC is outbid- hopefully upcoming benefit year. 🤬😖‼️ ### 1/5 — Not user friendly *2026-07-14, version 5.11.0* Horrible can’t even submit a ticket to customer service. Says Error every time ### 1/5 — The site is glitchy every time I use it *2026-07-13, version 5.11.0* Customer service reps will suggest that you use the website instead of the app. Why do you have an app if it doesn’t work when it’s supposed to? ### 1/5 — Cannot submit support requests *2026-07-13, version 5.11.0* Terrible app. Shows info but when you need to actually do business, you cannot send them a message for help. And you cannot use a question mark. Really? ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-05-13, version 5.7.0* Great app ### 5/5 — Updated app *2026-04-17, version 5.6.0* The new photo capture for info makes things very easy! ### 5/5 — Easy Peasy *2026-03-24, version 5.6.0* The Tasc app makes it easy to submit reimbursement invoices. ### 5/5 — Easy to use *2026-03-20, version 5.6.0* The reimbursement process is common sense, easy to use and a fast turnaround. ### 5/5 — User friendly *2026-02-26, version 5.4.0* I’m new to the app but it’s super easy to use. ### 5/5 — Ease *2026-01-13, version 5.2.1* This app is very user friendly and efficient. When not working correctly, tech is on the move fixing bugs. Thank you!! ### 5/5 — Super Friendly User *2025-07-28, version 4.2.0* It took under 2 minutes to submit a reimbursement request. ### 5/5 — Easy to use *2025-07-08, version 4.2.0* I have been using the app for over a year or so and am very happy with the quick turn around of my reimbursement. I also am happy with the use of the TASC card for my reimbursements and payments. The only hassle is when some things don’t go through or need additional verification. But that is less often than with my previous provider. ### 5/5 — Best app ever *2025-07-04, version 4.1.5* I’ve been using the TASC app for years and it’s never failed me. Easy to use, reliable. Must download! ### 5/5 — Thanks *2025-06-27, version 4.1.2* Had an issue months ago with a change to the reimbursement process. Thank you for fixing it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*