# Tastea — user reviews

> 97 indexed App Store user reviews of Tastea by Tastea Holdings LLC, rated 4.50/5 from 1,825 ratings.

- Source: https://appshunter.io/ios/app/tastea/id1439421364/reviews
- App overview in markdown: https://appshunter.io/ios/app/tastea/id1439421364.md
- Rating breakdown: 5★ 1,488 · 4★ 103 · 3★ 45 · 2★ 27 · 1★ 162

## Newest reviews (15 of 97)

### 3/5 — Good app, missing some key features

*2026-05-24, version 2.0.2*

App is really easy to use, only complaint is I wish it allowed me to use Apple Pay, had to put in my card manually without the card reader

### 2/5 — cant find my account

*2026-01-02, version 2.0.0*

i used a login with apple email, that did it with my phone but i cant get access to that because it was randomized. i cant make a new account either bc the phone number is duplicate. sucks.

### 1/5 — Lost account

*2025-12-03, version 2.0.0*

After updating I try to log in and my account is gone. I’ve tried resetting but it never lets me log in.

### 1/5 — Fix your app and log in!

*2025-11-06, version 2.0.0*

Can’t log in to the account and tried to reset password but never the email to do so.

### 3/5 — Need ApplePay on app

*2025-11-03, version 2.0.0*

ApplePay needs to be an available option for payment via app

### 2/5 — Unable to Place Orders (Bug?)

*2025-10-31, version 2.0.0*

After updating the app, I’ve been having issues trying to add any items to an order, as the following error message keeps popping up: 

“We encountered a problem either adding this item to your cart or applying a discount. If you were attempting to add an item, please try adding a different item. If you were applying a discount, please try placing the order without the discount.”

### 1/5 — .

*2025-10-25, version 2.0.0*

It logged me out and won’t let me log back in, won’t let me make a new account either because I already have an account. Please fix this

### 2/5 — Lost my rewards

*2025-10-21, version 2.0.0*

Ordering through the app is not as simple as before. Also, I lost my free drink rewards. Contacted customer service multiple times. They managed to replace one reward, but with restrictions and an earlier expiration date. Not a fan.

### 2/5 — Please fix bug

*2025-10-20, version 2.0.0*

Can’t order on app weird bugs

### 2/5 — App update

*2025-10-13, version 2.0.0*

The new app has a glitch. Logging in to my order history has been deleted, and I had a promo
I received $2.50 off upon placing my new order with the new app, but my discount wasn't being honored or taken at checkout. Also, I had to enter my credit card number three times until it finally accepted it—/ no, not user error.

### 1/5 — Credit card not verified despite being added successfully

*2025-10-11, version 2.0.0*

I can't place an order online because the credit card verification process is somehow broken. "Great" update all around

### 1/5 — Account not found

*2025-10-05, version 2.0.0*

After updating the app, I was logged out of my account. I tried resetting my password, but the app won’t let me use the email I registered the account with. I want to use the rewards points I have, but can’t see them now… I just wish there was a second option to send a text message to reset. I don’t want to create a new account since I saved a whole lot of reward points and even if I do, I would have to use a whole other phone number. Not sure what to do atp.

### 2/5 — App rework

*2025-10-02, version 2.0.0*

They updated the app and the interface looks decent, but there's a lot of pain points. Apple Pay isn't supported, the ordering process isn't very explicit if when it'll place the order, and choosing a store will need some getting used to. The personality is gone from the old rewards screen too.

### 1/5 — Can’t sign in anymore

*2025-09-29, version 2.0.0*

They need to bring back Apple ID cause I can’t make a new account or sign in

### 1/5 — New platform very hard to use

*2025-09-24, version 2.0.0*

Inconvenient!

## Most critical reviews (10 lowest-rated)

### 1/5 — Lost Account

*2026-06-21, version 2.0.2*

Update removed the Apple log in. Tried sending an email to iCloud, but it didn’t work. Lost my points.

### 1/5 — apple play

*2026-02-12, version 2.0.0*

why can’t i use apply pay

### 1/5 — Collects data

*2026-02-04, version 2.0.0*

Can’t add card for numerous tries

### 1/5 — Bad Update - Logged out lost rewards

*2026-01-31, version 2.0.0*

The app was updated and logged me out of my account. It won’t let me use my old email or phone number, so it locked out all of my rewards. Also doesn’t pull saved credit card info or use Apple Pay. I won’t go to Tastea any more because I can’t order now.

### 1/5 — Can’t login through Apple anymore

*2026-01-26, version 2.0.0*

My account was created with “Sign in with Apple” but after updating the app, the option is no longer available. I tried the forget password using the Sign in with Apple email but no luck :( really sad that I lost all the points on my account

### 1/5 — not user friendly

*2026-01-01, version 2.0.0*

cant get into account and no apple pay is so annoying

### 1/5 — Doesn’t work

*2026-01-01, version 2.0.0*

Literally doesn’t even work anymore. Can’t login, can’t reset password, can’t add any cards, nothing.

### 1/5 — First free drink didn’t work

*2025-12-28, version 2.0.0*

Didn’t and couldn’t get the free drink for signing up for rewards to apply and well within the expiration date

### 1/5 — new update is so trash

*2025-12-21, version 2.0.0*

not only did i get logged out but i lost my credit card info saved on their and still no apple pay. trash ahh update breh

### 1/5 — Terrible App

*2025-12-14, version 2.0.0*

Terrible user interface and glitchy as hell

## Most praised reviews (10 highest-rated)

### 5/5 — Funnel Sticks

*2026-06-14, version 2.0.2*

I have been waiting to try this for so long.

### 5/5 — Favorite tea spot

*2026-04-26, version 2.0.1*

So refreshing, and I love that I control the sweetness of my drinks.

### 5/5 — Easy to use

*2026-03-20, version 2.0.0*

The app is pretty easy to use I just wish it had Apple Pay incorporated into it

### 5/5 — Beat drinks

*2026-02-19, version 2.0.0*

They have a lot you can choose from a great customer service

### 5/5 — App Quality

*2026-02-14, version 2.0.0*

Clean app space and deals notifications are fire. There’s deals and it’s colorfully themed.

No lag or anything pretty cool

### 5/5 — Sign in with Apple

*2025-09-21, version 2.0.0*

Can you bring back Sign in with Apple? I can’t log in anymore.

### 5/5 — Does everything well

*2023-10-16, version 1.6*

Good app that makes ordering very convenient. Ordering is clear and easy, pickup time is accurate, the special app deals are great value, and the rewards system is nice.

### 5/5 — Bad App

*2022-10-19, version 1.5*

It is a buggy mess.

### 5/5 — So many offers

*2022-08-31, version 1.5*

Really pleased with how many offers and free stuff you get through the app now! 

Definitely one of my most used apps on my phone. Thank you for free boba 🙏✨

### 5/5 — Delivery & points!

*2020-05-27*

I've been ordering through doordash since quarantine started but I found out you can get points by ordering through the app and still works for deliver -- or pickup if you choose! Not sure why there's bad reviews about not being able to order through high volume. I was notified they were at high volume before but you can still schedule the nearest "future" order which is only 15 minutes later and you're able to order. Be smart ppl 😗

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*
