# Tata 1mg - Healthcare App — Medicines, Tests & eConsults

> Online pharmacy, lab tests, and doctor consultations for accessible healthcare. (iPhone/iPad app by TATA 1mg Healthcare Solutions Pvt Ltd.)

- Source: https://appshunter.io/ios/app/tata-1mg-healthcare-app/id554578419 (this page in markdown: same URL + `.md`)
- Developer: [TATA 1mg Healthcare Solutions Pvt Ltd](https://appshunter.io/developer/1082630750)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.70/5 from 1,416 App Store ratings · 134 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 237 MB
- Languages: American English
- Released: 2012-09-14
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/tata-1mg-healthcare-app/id554578419/reviews.md

## What is Tata 1mg?

India’s most-trusted online pharmacy & healthcare app. Order medicines online, book lab tests at home, and consult doctors - all in one place. Trusted by millions across 1000+ cities.

At Tata 1mg, you can:
Order Medicines Online
Book Lab Tests
Consult Doctors Online
Read Health Tips
View Medicine Information
Get Health Insights
Find a Retail Pharmacy near you to visit

Download the Tata 1mg app now.

We deliver medicines across 1000+ cities, including Delhi, Gurgaon, Noida, Mumbai, Pune, Ahmedabad, Lucknow, Bangalore & Kolkata.

Get reliable lab tests at home in 70+ cities, with at-home collections supported by 1000+ trained phlebotomists, tested at our own NABL & CAP accredited labs, including a National Reference Laboratory in Okhla, New Delhi.

Get medicines & health products delivered at home within the same day or next day delivery. Tata 1mg offers 30-60 minute delivery in 10+ cities now.

Your Favourite Online Pharmacy:

2 lakh+ allopathy medicines available at the best prices on our medicine app. It’s your one-stop destination for Homeopathy & Ayurvedic medicines, health supplements, personal hygiene & more. Choose from a variety of brands like Dabur, Himalaya, SBL Homeopathy, Organic India, Accu-Chek, OneTouch & more.

Don’t want to go through the hassle of adding each medicine separately? Simply upload your list of medicines on our app & we will place your order for you. Now, avail best discounts & savings on medical bills. Get Only Genuine Medicines through the Tata 1mg platform.

We also offer speciality care for cancer, obesity management & at-home adult vaccination across multiple cities - for ongoing therapy management & access to speciality medicines.

Book health check-ups & lab tests from the comfort of your home at best prices and get reports online. At Tata 1mg, you can make bookings for over 2,000 blood tests including routine tests like thyroid, diabetes, cholesterol and full body check-up. The services are live in 70+ cities, including lab tests at home in Delhi, Gurgaon, Noida, Mumbai, Pune, Bangalore.

Get the best discounts on diagnostic services like blood tests, thyroid tests, diabetes tests & more.

Our own labs are NABL accredited, including a National Reference Laboratory in Okhla, New Delhi, which is one of the few labs in India with CAP accreditation. Our home sample collection services are supported by one of India's largest in-house fleets of phlebotomists.

Our health app allows you to consult doctors online from the comfort of your home. Find doctors & book appointments from all specialities like General Physicians, Gynaecologists, Dermatologists, Urologists, Gastroenterologists & Paediatricians.

Walk into any of our 300+ Tata 1mg pharmacy stores across India to buy medicines & book lab tests near you.

Shop from our own range of health and nutrition products, including protein supplements, Omega-3, Magnesium, Calcium, Vitamin D, Vitamin B12, probiotics & more.

Besides being an online pharmacy app, we provide accurate, authoritative & trustworthy information on medicines to help people use their medicines safely.

We provide other medicine information like treatment uses, side effects, safety warnings, expert advice & answers to patient FAQs

Get personal & useful health tips written by expert doctors. Read about maintaining personal hygiene, early warning symptoms of various diseases & other relevant topics.

Get AI-powered personalised health recommendations through Health Insights Hub, which analyses your health data to deliver actionable insights. Track & manage health records for your entire family.

At Tata 1mg, our goal is to make healthcare understandable, accessible & affordable. We have been recognised for:
Best Online Pharmacy in India Award
India’s only ISO/IEC 27001 & LegitScript certified online healthcare platform
Recognised by the Government of India — Ministry of Health & Family Welfare

## Key features

- Order medicines and health products
- Book lab tests with home sample collection
- Consult doctors online
- Access medicine information
- Receive health tips
- Upload prescriptions for orders

## What do users think of Tata 1mg?

Overall sentiment: neutral

**Pros**

- ⚡ Fast delivery
- 💻 Convenient online ordering
- 🔍 Helpful information on medicines
- 🏥 Useful for remote consultations
- 🏆 Excellent service

**Cons**

- 🕰️ Delayed deliveries
- 🚫 Orders canceled without reason
- 📞 Poor customer support
- 🔍 Incomplete or incorrect orders
- 💰 Unexpected charges

**Commonly reported bugs**

- App crashes and freezes
- Inventory not syncing with local availability

**Most requested features**

- Ability to select saved addresses for ordering
- Improved user interface and app stability
- Faster sample collection for lab tests
- More discounts and competitive pricing

## Recent user reviews (10 of 134)

All indexed reviews: https://appshunter.io/ios/app/tata-1mg-healthcare-app/id554578419/reviews.md

### 5/5 — RK

*2026-08-05*

Alternate medicine recommendations saved lot of money
Automatically validating the prescription is an excellent feature

### 1/5 — Pathetic service

*2026-07-01*

All is well untill unless you face an issue. And then suddenly you are down a hell road. I ordered my products from this app and they delivered me completely different items. The package had two stickers of addresses,pne mine and one another person’s. I opened the package infront of delivery guy and he insisted to request a return. My biggest mistake. I immediately reached out to chat support with all the info and all I received a ticket number and an assurance of resolution after investigation within 48hrs. After 48 hrs I reached out to chat support and had to go through all the explanations all over again. I received another ticket number. I then requested a call back and the executive called me again same resolution within 48 hrs. The cycle of 48 hrs is never ending. all the proofs and testimony from delivery guy is not enough. They even rejected my return request. Now i am stuck with products of a random guy and i cant even use it. And a pathetic app where my money is stuck which has nothing to provide except ticket numbers. Just delete my account on your platform and i am switching to another app for good!!

**Developer response:** Hi, we are deeply sorry for the inconvenience. Can you please share the problem with us in more detail so that we can improve our app at care@1mg.com. ^Sagar

### 5/5 — Multiple patients in the same account

*2026-06-26*

One challenge that i face regularly is when i order medicines for my wife and myself. I have to explain to the doctor as to which medications are for me and which ones are for my wife. I would lime to suggest that patient be created within my account and prescriptions be assigned to a particular profile. That way when i need to order medicines for myself, i simply order the medication as per the prescription attached to that profile and similarly for my wife. 

A second challenge that i face is regarding alternate medications suggested by the app as being less expensive. If the medication’s composition is the same for both the original and the proposed economical substitute, why do i still need to speak to a doctor?

Thanks.

### 4/5 — Occasional Performance Issue

*2026-06-22*

App & Website has occasional performance issues, lot of opportunity to improve user experience

**Developer response:** Hi, we greatly value our customer's feedback, and we want to assure you that we will share your insights with the concerned team for continuous improvement. If you need any assistance in the future, please feel free to reach out to us at care@1mg.com. ^Pooja

### 5/5 — Great

*2026-06-06, version 20.5.1*

They always approve prescription and deliver on time

### 1/5 — Sagar

*2026-06-04, version 20.5.1*

Worst customer service no one have an idea what they are doing never order any thing from this app

### 3/5 — Delivery issues

*2026-05-12*

They quote the medicines will be delivered in 60 minutes. After three hours they open a ticket for medicines not being delivered and ask for us to wait 24 hours for resolution. The resolution 90% of the times is that the logistics team said the area was not serviceable. If the area is not serviceable wouldn’t the logistics team know it before hand, or do they always get to work after the order is out for delivery. I have faced this issue 4 times so far. And it’s medications they are delivering not chocolates. Very disappointed by this Tata brand. 😤😤😤

**Developer response:** Hi, we never want you to have an unpleasant experience. Please share your registered contact details at care@1mg.com so that we can resolve this quickly. ^Ekta

### 1/5 — Highest prices

*2026-05-10, version 20.4.0*

I stopped ordering because their prices are the highest and service levels just ok. So then why pay more ?

### 1/5 — Unacceptable Service – Failed to Deliver Critical Medication

*2026-05-08*

I am beyond disappointed with Tata 1mg. I used their service because I am currently suffering from a severe, painful stomach infection. My doctor prescribed critical medication to treat the bacterial infection and manage the intense pain.
I placed an order specifically because the app promised delivery within 27 minutes. I waited for hours with no updates and no communication. When I finally reached out to customer support, I was repeatedly told the order was "being packed" and "on its way."
The result? They delivered the ORS I ordered but omitted the actual medicine required for my treatment. When I followed up again, I was told the medicine would now arrive 5 to 6 days from today.
This is a healthcare platform, not a typical e-commerce site. A patient cannot put their physical pain or a bacterial infection "on hold" for a week because of logistical incompetence and misleading delivery windows. Their support was dismissive and failed to provide a real solution.
If you are in urgent need of medicine, do not trust Tata 1mg. Their lack of accountability and false promises are dangerous when someone’s health is on the line.

**Developer response:** Hi, we never want you to have an unpleasant experience. Please share your registered contact details at care@1mg.com so that we can resolve this quickly. ^Anit

### 1/5 — Don’t book for a health package especially with radiology tests involved

*2026-03-07*

I have been using Tata 1 mg for almost 3 years now and I have had hassle free experience of their lab tests and getting the reports on time. But this time I booked for a health package which included radiology tests. The blood sample was taken the next day as usual and got the reports by the same day. But for radiology tests which needs to be done at a Center that Tata 1 mg has a tie up with. They kept delaying the tests for over a week saying the doctor is not available and all. Finally I got an appointment after a week to a Center called “Aarthi scans &labs”. The appointment was at 12pm and I reached there on time. ECG was done and for scan they made us wait for 3 hours for no reason. There were no patients and the doctor was also available. But still they kept delaying giving lame reasons. Also the place was very unhygienic and the staff there have bad attitude and least care about the patient. after waiting for 3 hours they called us for scan and made my mom lie down for more than 20 minutes and the doctor was gone again. And when he got back he hardly did the scan for 5 minutes. How do I trust the reports I get from such a pathetic Center? Are you not doing a background check before tying up with such centres? Now I even doubt how the blood tests are done and in which centres and if it is genuine or not. I would not recommend getting any test booked from this at all. Book at your own risk.

**Developer response:** Hi, we’re truly sorry for the experience at the partner center and understand your concern. This is not the standard we aim to deliver. Please share your order details at care@1mg.com
 so we can review this urgently and take appropriate action.

## Frequently asked questions about Tata 1mg

### What does the Tata 1mg app do?

The Tata 1mg app is a leading Indian healthcare platform that allows users to order genuine medicines and health products, book lab tests with home sample collection, and consult with verified doctors online. It also provides detailed medicine information and expert health tips.

### How can I order medicines on the app?

You can order medicines by adding them individually to your cart or by simply uploading your prescription, and the app will place the order for you. The app offers over 2 lakh allopathy medicines and also includes Homeopathy & Ayurvedic medicines.

### Can I book lab tests through the app?

Yes, you can book a wide range of lab tests, including blood tests and thyroid tests, through the app. The service includes free home sample collection by trained phlebotomists, and you can book from over 2,000 tests by more than 120 verified labs.

### How does online doctor consultation work?

The app allows you to consult with registered medical specialists online from the comfort of your home. You can chat privately with doctors across various specialities like General Physicians and Gynaecologists. Doctors on the platform undergo a strict verification process.

### Is the Tata 1mg app free to use?

The app itself is free to download and use. While the app offers various healthcare services and products for purchase, there are no upfront costs to access the platform's features. Monetization comes from the sale of medicines, tests, and consultations.

## Version history (last 5 releases)

### 20.9.0 — 2026-08-24

To make our app better for you, we frequently update it. This release includes:

- Bug Fixes and Improvements

### 20.8.1 — 2026-08-12

To make our app better for you, we frequently update it. This release includes:

- Bug Fixes and Improvements

### 20.8.0 — 2026-07-29

To make our app better for you, we frequently update it. This release includes:

- Bug Fixes and Improvements

### 20.7.0 — 2026-07-15

To make our app better for you, we frequently update it. This release includes:

- Bug Fixes and Improvements

### 20.6.2 — 2026-07-02

To make our app better for you, we frequently update it. This release includes:

- Bug Fixes and Improvements

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## More apps by TATA 1mg Healthcare Solutions Pvt Ltd

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All apps by TATA 1mg Healthcare Solutions Pvt Ltd: https://appshunter.io/developer/1082630750

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
