# TATA AIA Vitality — user reviews

> 31 indexed App Store user reviews of TATA AIA Vitality by Tata AIA Life Insurance Company Limited, rated 4.40/5 from 29 ratings.

- Source: https://appshunter.io/ios/app/tata-aia-vitality/id1599475638/reviews
- App overview in markdown: https://appshunter.io/ios/app/tata-aia-vitality/id1599475638.md
- Rating breakdown: 5★ 22 · 4★ 4 · 3★ 0 · 2★ 0 · 1★ 3

## Newest reviews (11 of 31)

### 2/5 — Updating

*2024-01-08*

Updating of workouts is missing from other than the 5 devices. This is so restrictive and forcing us to buy expensive devices which is not practical

### 1/5 — Issue of Retrieve Data From IPhone

*2023-09-25*

The Tata AIA Vitality App is currently unable to retrieve health records from iPhone 13Pro. I have attempted various methods to synchronise but all these efforts have proven ineffective, resulting in failure. I hope that the TATA team will address this issue promptly to enhance user friendliness and ensure seamless tracking. I am concerned about the potential impact on my health points, which I have accumulate. I appreciate the attention of the TATA team to this matter.

### 2/5 — Unstable App

*2023-09-21*

This app is really unstable while calculating the points for your workouts. After using it extensively for a period of one month now i am unable login since password reset link doesn’t work anymore.

### 1/5 — Integration never works and no one can understand the days

*2023-07-08*

I have NRI account, hence time zones are different. But app never recorded steps taken on the day count for the same day in the app. Step counts are nowhere matching from fitness tracker app to vitality app even though it says automatic sync. They might have separate program to reduce steps so not to give points.

### 1/5 — Useless app

*2023-07-05*

This app is waste of time and memory. It is always displaying error of facing technical issues. Due to this issues my health data is not getting synced. This unsyncing is leading me to loose my points which would have enabled me to reduce my payment of insurance. This seems to be some kind of trick from TATA. We are trusting the name of brand, but here the story seems to be different.
Really disappointed

### 1/5 — Worst app ever

*2023-06-06*

I haven’t seen this kind of app ever,
Frustrating to use it, every time I login with Face ID app Will crash I tried multiple times no use please fix the issue, I have already written review on same issue but no resolution yet.

### 1/5 — Health app integration does not work

*2023-03-21*

App has health app integration for tracking activity.  From what I have seen, the activity data is not being read from Health app.  I very rarely if ever see my steps reflected in this app.

### 1/5 — Worst app ever it’s of no use

*2023-03-03*

Activity count doesn’t not work at all. Health data does not get loaded it’s just waste of time to open app and wait till your data gets loaded. It fells like a lucky draw 1 in 100 your data gets synced.

### 1/5 — Disappointing!

*2023-02-26*

Your app is disappointing. Points are not getting updated even after sufficient workout update. At times, the awarded points resets. If this app means anything to the program it serves, it should work properly. Pls making it more intuitive and working.

### 1/5 — App not tracking from apple health

*2023-02-07*

I am using this app for couple of months now it didn’t even get me one step from health app. I have raised complaints so many times but customer service is too worst, we don’t even get an automated reply as well.

### 2/5 — Not able to collect data from health app

*2023-01-23*

This app is not able to collect data from health app. Sometime this shows 0 steps even though health app shows 8000+ steps

## Most critical reviews (10 lowest-rated)

### 1/5 — Wrong data sync issue

*2025-12-19*

All the time the issue with sync with actual data in ios vs vitality app. This app won’t take correct information from Apple Watch or iPhone.

### 1/5 — Worst app cannot forget password and reset

*2025-04-14*

Recently I switched to iPhone and tried to login and forget password, after entering email id multiple times I did not receive password reset email. Also no support available for this.

### 1/5 — Not able to reset password

*2025-04-03, version 1.0.14*

A very simple functionality to reset password of sending mail is not working. There is no way to complete this action and the customer care is not supportive as well to resolve this

### 1/5 — Not accurate at the time.

*2025-03-27, version 1.0.14*

The vitality app often does not pick up the number of steps accurately. My Garmin watch which is connected to the app says over 10,000 steps but on the app it does not reflect the same. In the end, you loose points to earn rewards.

### 1/5 — Useless app

*2025-02-12*

The app is completely useless…you can’t book a medical through the app which gives you a huge amount of points…the points are not getting converted correctly as well as if the client gets points he or she will get a discount on his insurance premium

### 1/5 — Does not track activity

*2024-05-11*

I worked out whole week and it did not track even a single of my activity. You guys need to work on it.

### 1/5 — Unable to enter password on the latest version

*2024-03-24*

Latest version is useless, unable to enter password to login.

### 1/5 — Not Tracking Steps

*2024-01-29*

Worst app not tracking & sync steps tracking in my iphone 13. If you are not able to work on app then why you guys destroying goodwill of Tata brand. You have to shut this app

### 1/5 — Unable to Link Health app in iphone 13

*2024-01-28*

Hello Team,

Kindly look into this issue I unable to link any health app. Pop up option is not coming when Iam trying to link the health app. It is happening from last 3 months still this bug is not fixed yet. 
I have also tried with Google fit app. Still not working.

Due to this I unable to acquire points in the vitality app. Kindly solve this issue as soon as possible.

Regards,
Rahul

### 1/5 — App is buggy

*2023-10-30*

The basic functionality is not working as I am unable to connect to apple health and sync the work out data. I tried multiple ways and I cloud not able to do it.

## Most praised reviews (10 highest-rated)

### 5/5 — Very good app to track daily activities

*2025-07-25*

Very good app to track daily activities

### 5/5 — Sync problem

*2023-03-25*

Not update data properly and not sync properly with apple

### 5/5 — Excellent app

*2022-02-21*

Very nice app, quite informative…guides you towards a healthy lifestyle.

### 4/5 — Follow up for Too much for Everything

*2025-04-25*

The application is good. However in case of any issue it takes a lot of time to resolve

### 3/5 — Health app linking issues

*2023-05-05*

Hi,
Downloaded and registered on app successfully but health app data is not linking with this TATA AIA vitality app. Check and take appropriate action to resolve this issue. 
Update once resolved. 
Thank you in advance.

### 2/5 — Why need to login every time?

*2026-06-13*

After sometime or a day or two, I need to login again in app. It is really frustrating.

### 2/5 — Crashing

*2024-12-15*

While switching tabs and sections app keeps in crashing, may be some session maintaining problem

### 2/5 — Doesn't sync with health app

*2024-11-09*

App is very confusing to use. too much content. very difficult to navigate.

### 2/5 — Need to enter login password everytime

*2024-09-02*

Why did you design the app in such a way that it asks us to enter login password every time we open the app. You can provide biometry lock.

### 2/5 — Unable to sync

*2024-07-11*

App is giving trouble while logging. It’s not allowing to enter the password.  Gets logged everyday, earlier it wasn’t. Not sure if any update is rolled out. I’m facing the issue on a iPhone.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
