# TATA AIG Insurance App — Tata AIG General Insurance

> Digital platform for managing TATA AIG general insurance policies and services. (iPhone/iPad app by TATA AIG GENERAL INSURANCE COMPANY LIMITED.)

- Source: https://appshunter.io/ios/app/tata-aig-insurance-app/id1586595850 (this page in markdown: same URL + `.md`)
- Developer: [TATA AIG GENERAL INSURANCE COMPANY LIMITED](https://appshunter.io/developer/1456999794)
- Category: Finance
- Price: Free
- Rating: 4.60/5 from 5,659 App Store ratings · 21 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 396 MB
- Languages: American English
- Released: 2021-11-21
- Data updated: 2026-09-13
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/tata-aig-insurance-app/id1586595850/reviews.md

## What is TATA AIG Insurance App?

Tata AIG General Insurance Mobile App transforms the way in which you get your Insurance done.

The Tata AIG General Insurance App helps you to view your policy, servicing of your policy, link your policy, download & sharing your policy. Now you can initiate claim through the mobile app and have a hassle free settlement process. You can also access nearby network garages, network hospitals & branch locations through the app.

The newly released version of the app brings you the best features with industry first utilities & services.

TATA AIG Mobile APP Features
 - Link & Access your insurance policies
 - Initiate claims intimation
 - Access the network hospitals and garages
 - Change the policy details within no time
 - Link & Access Non-Tata AIG policies
 - Road Side Assistance (RSA) for motor policies
 - Mobile Pre-inspection for Motor policies
- Integration with Visit Health App for Tele-consultation services 
- Ambulance booking facility


Services
 - Check claim status and initiate claim process
 - Renew your policies
 - Get quotes for motor/health/travel policies
 - Raise change request for your linked policies
 - Live WhatsApp support for your queries 
 - Tele-consultation services

Utilities
 - Auto linked policies with registered mobile number
 - Upload & Access Non Tata-AIG policies in the vault (Upcoming)
 - Mileage tracker & Vehicle corner for motor policy holders (Upcoming)

Permission Required
 - Location Access - To track your nearest network hospitals, network garages, branch locators and other services
 - Phone camera - To click pictures of the documents, vehicle during pre-inspection and upload the documents for processing.
 - Microphone Access - To record the pre-inspection video for the motor policies.
 - Health Kit -  To record the steps and daily activity for the wellness services in health policies.

About TATA AIG:
Tata AIG General Insurance Company Limited is a joint venture company between Tata Group and American International Group (AIG). Tata AIG General Insurance Company Limited celebrates 20 years of service as on 2020, since it commenced operations in India on January 22, 2001. The Company has grown strongly to emerge as the preferred private general insurance company in India with several pioneering firsts to its credit.

## Key features

- Policy management and access
- Claim initiation and status tracking
- Network hospital and garage locator
- Policy renewal and quote generation
- Roadside assistance
- Tele-consultation services

## Recent user reviews (10 of 21)

All indexed reviews: https://appshunter.io/ios/app/tata-aig-insurance-app/id1586595850/reviews.md

### 1/5 — Third class service

*2026-07-27*

My car insurance policy was issued in my name with wrong vehicle registration number and other details like car make, model, engine and chassis number. Worst part is even after providing my RC card details, previous policy details and successful completion of vehicle self inspection still these illiterates have sent the same wrong copy to my address after two months. I have already lodged complaint in consumer forum. All after market customer care services from Tata in any trivial field is useless. They are simply fostering worthless donkeys in their company. Sooner this company will decline. My curses

### 1/5 — Claim Settlement Delayed for Over a Month – No Support or Updates

*2026-05-12*

Worst app and extremely poor customer support from Tata.

I met with an accident last month and raised an insurance claim. Since the garage was not listed under cashless garages, I had to pay the entire amount upfront assuming the reimbursement would be settled within a week. However, it has been more than a month and there is still no proper update on my claim.

I raised 3 service requests, but all of them were automatically closed without anyone even contacting me. The app does not provide any meaningful status updates, and there is no proper customer care number available to speak with someone directly.

This has been a very frustrating experience during an already stressful situation. I expected much better service and support from Tata. Definitely not renewing this service again.

### 1/5 — Poor and unethical service

*2026-04-23*

I am writing to formally express my disappointment and file a complaint regarding my recent insurance claim under my Tata AIA insurance policy. I have been paying my policy responsibly and I have taken the policy with the expectation of full support during the claim process.

However, when we submitted our claim, the company rejected some parts of it. After that, a person handling the process asked for a bribe of **₹500** to “pass” the remaining claim and clear it fully. I strongly feel this is unethical and unacceptable. This has caused significant stress and a very poor experience for me.

I request you to:  
1. **Review the rejected parts of my claim** and reconsider the decision based on the documents and facts submitted.  
2. **Investigate the incident** where a payment/bribe was requested to approve the claim.  
3. **Confirm the status** of my claim and inform me of the next steps in writing.

I believe insurers should support customers fairly and transparently, and I request that this matter be handled professionally.

### 1/5 — Ridiculous service; never take any insurance

*2026-02-28*

I am not a bot giving review neither a competitor. Just an average working employee. TATA AIG will fool the hell put of you. I have taken comprehensive plan which covers everything. My car met with a minor accident. TATA Aig sent surveyor after surveyor to check the car 4 times. And i say it literally. Still no conclusion and no approval. And second hand cars never buy insurance from this company. I am warning you. Finally after 1 month of my car sitting in service center i took my car out without any repairs because service centers charge exorbitant fees. But never take insurance from this company. You will regret it.

**Developer response:** Dear User, we regret the inconvenience caused. Please share your contact details at App@tataaig.com. We would be more than happy to assist you. Best Regards.

### 1/5 — Poor response from TATA AIG Insurance

*2026-01-15*

Tata AIG claims that it has network garage where 2 wheeler claims will be done cashless but when you call to network garage they say it is for 4 wheeler and not for 2 wheeler claim so you have to pay from your pocket and get the reimbursement. I had registered claim against my motor vehicle insurance but from  last 5 days no surveyor has visited. Even though the company provide surveyor contact number but they do not pick up your call at any time and will neither respond to you. I have called customer care also but they also have certain limitations due to which cant resolve the problem. So to conclude there is very poor response and now I dont see any sign of response and find myself helpless. Please look before going  ahead or before porting for TATA AIG as your insurance partner.

### 1/5 — The worst possible insurance in my 10 years of vehicle insurance

*2026-01-04*

Please do not fall for the trap, first they give you an estimate of 27k for renewal of policy, and within a week the amount doubles to 55k,  because of a claim that was made, What is the point of insurance then?  What is the point of a fixed premium then?  Worst is customer care, firstly they make u call and wait for half an hour, they say they will transfer my call to Discount section after explaining me that the claim amount has been increased because of claim. The discount section call never gets transferred, they make u to wait so that u loose patience, and since insurance is mandatory and renewal date is near we are forced to pay the amount without any explaination.
Shame on you guys!!

### 1/5 — Useless App and service by TATA AIG

*2025-09-05*

I have had a very disappointing experience with the Tata AIG app, especially for a brand as reputable as Tata. My family obtained insurance from Tata AIG last year through Policy Bazaar, which I now consider another questionable company. 

At the end of the first year of our policy, I applied for the free annual health checkup for both my wife and me, as this was included in our plan. However, Tata AIG could not find a suitable lab in my area, despite several well-known options being available. Eventually, Policy Bazaar decided that I could conduct the tests myself and claim reimbursement for the expenses by submitting the necessary documents.

I successfully uploaded all required documents on the Tata AIG app and waited about a week for a response. When I checked the app for updates and found that my claim had not been registered due to one document failing to upload, I re-uploaded that document and registered the claim. However, when I attempted to upload the same document for my wife, the app kept crashing.

Furthermore, I received an email from Tata AIG questioning why I did not use the cashless option for the tests. I was confused since Tata AIG was unaware that I had previously been instructed to conduct the tests myself and seek reimbursement. I forwarded them the email they had sent me. Unfortunately, I still cannot upload my wife’s document on the app.

It seems that many insurance companies in India behave unethically. I believe it is better to invest money in SIPs or mutual funds and withdraw them in times of emergency instead of paying annual premiums to these companies.

### 1/5 — Worst ever insurance service..

*2025-06-19*

Tata AIG Insurance ,The Most Pathetic and Mentally Draining Experience of My Life

I’ve never felt so cheated, insulted, and mentally harassed in my life as I did while dealing with Tata AIG Insurance for the claim on my Mahindra Thar. I own multiple cars and have dealt with other insurers before but this was by far the worst, most unprofessional, and emotionally draining experience ever.

From the moment I initiated the claim, Tata AIG made sure to turn a basic process into a complete circus. I was made to run pillar to post, visiting their office countless times, only to be met with vague responses, careless attitude, and a clear intention to stall the process. It wasn’t just poor service it felt like systematic harassment.

The person in charge, Sarvesh Saini, was the biggest disappointment. Instead of helping, he rejected my claim using some ridiculous excuse related to satisfaction VR just so they could mark their process as “resolved” and boost their own fake internal ratings. It was a clear cover-up, with zero accountability and absolutely no intention of supporting the customer.

The entire ordeal felt like a trap, designed to frustrate you enough to give up. I was treated not like a customer, but like a nuisance. The lack of empathy, transparency, and ethics was appalling. Tata AIG doesn’t care about people only about looking good on paper.

I will never insure a single vehicle with Tata AIG again, and I strongly urge others to stay far away from them. If you value your peace of mind, don’t even think of dealing with these people. They don’t solve problems they create them.

This wasn’t just an inconvenience it was a blatant betrayal of trust. And for that, Tata AIG should be held accountable.

### 1/5 — App not working.

*2025-05-21*

I have been trying to book a cashless health checkup through the Tata AIG app for the past two days, but it consistently shows the message: “Unable to book health checkup. Try again after some time.” This issue has persisted despite multiple attempts.

I urgently need to get blood tests done, and due to the app’s failure, I am now left with no option but to book the tests privately and pay out of pocket. This defeats the entire purpose of having a health insurance policy if I have to bear medical expenses myself, especially for services that are supposed to be covered under the policy.

Tata AIG should resolve this issue urgently and ensure that customers can access the promised benefits without such inconvenience.

### 1/5 — Worst app

*2025-05-02*

I’m encountering a significant issue with the app on my iPhone 14 Pro. Whenever I attempt to view claim details, the app crashes and redirects me to the login page. This disrupts the user experience and hinders the app’s functionality.

I urge the development and testing teams to thoroughly test the app before releasing updates, ensuring that all functionalities work as intended. A stable and reliable app is crucial for users who depend on it for essential tasks.

Please address this issue promptly in the next update. Thank you.

## Frequently asked questions about TATA AIG Insurance App

### How do I link my TATA AIG insurance policies?

You can link your TATA AIG policies by logging into the app. The app automatically links policies associated with your registered mobile number. You can also upload and access non-TATA AIG policies in the vault.

### Can I initiate a claim through the TATA AIG Insurance app?

Yes, you can initiate claim intimation directly through the mobile app. The app aims to provide a hassle-free settlement process for your claims.

### What kind of support does TATA AIG Insurance offer?

The app provides live WhatsApp support for your queries and also offers tele-consultation services through integration with the Visit Health App. An ambulance booking facility is also available.

### Does TATA AIG Insurance have ads?

The provided data does not specify if the TATA AIG Insurance app contains advertisements. It is available for free download.

### What are the key utilities for motor policyholders?

For motor policyholders, the app offers Road Side Assistance (RSA) and Mobile Pre-inspection. Upcoming features include a mileage tracker and vehicle corner.

### How can I get quotes for new policies?

You can get quotes for motor, health, and travel policies directly through the app. This allows you to explore insurance options conveniently.

### What is the update frequency of the TATA AIG Insurance app?

The app was last updated on June 4, 2026, indicating a recent update. The latest version available is 4.2.4.

### What permissions does the TATA AIG Insurance app require?

The app requires permissions for location access (to find nearby facilities), camera (for pre-inspection and document upload), microphone (for pre-inspection videos), and Health Kit (for wellness services).

## Version history (last 5 releases)

### 4.3.1 — 2026-08-27

Performance Enhancements & Bug Fixes

We've squashed bugs and fine-tuned the app to deliver a faster, more reliable experience every time you use it.

Your convenience is our priority. We're committed to constantly improving and providing you with the best digital insurance experience possible!
Update your app now!

### 4.3.0 — 2026-08-20

Performance Enhancements & Bug Fixes

We've squashed bugs and fine-tuned the app to deliver a faster, more reliable experience every time you use it.

Your convenience is our priority. We're committed to constantly improving and providing you with the best digital insurance experience possible!
Update your app now!

### 4.2.9 — 2026-08-05

Performance Enhancements & Bug Fixes

We've squashed bugs and fine-tuned the app to deliver a faster, more reliable experience every time you use it.

Your convenience is our priority. We're committed to constantly improving and providing you with the best digital insurance experience possible!
Update your app now!

### 4.2.8 — 2026-07-22

We have made minor bug fixes to improve your overall experience and stability of the app.

### 4.2.7 — 2026-07-17

Performance Enhancements & Bug Fixes

We’ve squashed bugs and fine-tuned the app to deliver a faster, more reliable experience every time you use it.

Your convenience is our priority. We're committed to constantly improving and providing you with the best digital insurance experience possible!

Update your app now!

## More apps by TATA AIG GENERAL INSURANCE COMPANY LIMITED

- [Tata AIG Suraksha](https://appshunter.io/ios/app/tata-aig-suraksha/id1620498237)
- [TATA AIG Spark](https://appshunter.io/ios/app/tata-aig-spark/id6502744468)
- [Tata AIG Inspectify](https://appshunter.io/ios/app/tata-aig-inspectify/id6633427575)
- [TATA AIG Nova](https://appshunter.io/ios/app/tata-aig-nova/id6670244133)

All apps by TATA AIG GENERAL INSURANCE COMPANY LIMITED: https://appshunter.io/developer/1456999794

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*
