# Tata CLiQ Fashion Shopping — user reviews > 89 indexed App Store user reviews of Tata CLiQ Fashion Shopping by Tata Unistore Limited, rated 4.60/5 from 1,698 ratings. - Source: https://appshunter.io/ios/app/tata-cliq-fashion-shopping/id1101619385/reviews - App overview in markdown: https://appshunter.io/ios/app/tata-cliq-fashion-shopping/id1101619385.md - Rating breakdown: 5★ 1,253 · 4★ 314 · 3★ 73 · 2★ 12 · 1★ 46 ## What do users think of Tata CLiQ Fashion Shopping? Overall sentiment: negative **Pros** - 👍 Great experience - 👍 Seamless and quick shopping - 👍 Excellent app - 👍 Awesome offers - 👍 Fantastic app - 👍 Ease of use - 👍 Amazing collection and prices - 👍 Good service - 👍 Nice clothing app - 👍 Cool UI and premium brands **Cons** - 🐛 Canceled order - 🐛 Horrible app - 🐛 Fake products - 🐛 Performance issues - 🐛 Terrible and worse app - 🐛 Worst customer service - 🐛 Unethical and non-reliable tech - 🐛 Poor filter option - 🐛 Troublesome - 🐛 App does not load - 🐛 Privacy issue - 🐛 Order not delivered - 🐛 Unstable app - 🐛 App fails to launch - 🐛 Worst service ever - 🐛 Can't checkout - 🐛 Horrible, horrific - 🐛 Worst app - 🐛 Pathetic app - 🐛 Horrible service - 🐛 Crashes every 2nd minute **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Dark mode option - Advanced analytics dashboard ## Newest reviews (14 of 89) ### 3/5 — Longer delivery times *2026-02-04, version 101.17.0* Very Few limited promotions , delivery time is longer than other merchants. ### 1/5 — Terrible and worse app. Don’t trust them *2024-08-16, version 90.0* It’s really a terrible app I have ever used. Ordered sneakers on 29 July,2024. Request for exchange , returned the product and then didn’t get my shoes.keeping calling customer services. Keeping playing over the ph. Keep saying same thing that they registered my complaints. They r working on it etc etc. don’t trust them. Keeping saying that wait for 2 days or 3 days. And then one day I requested for refund then they said I crossed 3 weeks cancellation policy.I lost the product and money. Didn’t believe that happened. Worst app and customer service ### 1/5 — Worst customer Service Ever *2024-01-06, version 79.2* Never buy from here they send you waste cloth pieces and keep telling they keep telling that you selected a wrong option while initiating a refund & can’t connect to their manager while 4 customer representatives provide different solutions. This isn’t how I expected one of Tata group operators to work. Very disappointed. ### 1/5 — Thirdclass apk *2023-11-11, version 76.0* Tum order karoge to seller not ship your pincode aesa bolenge ye tata cliq wale jab tum surat me deliver nai kar sakte to pure india me kese karoge Spoon me pani bhar k nose senpi lo aur mar jao ### 1/5 — Worst platform ever to buy products online *2023-10-07* They neither value customer's money nor their time. Order from Tatacliq only if you have weeks of free time to follow up with their most useless customer care service (because they never take the initiative to inform customers about order delays). All the choices made by Tatacliq are utterly ridiculous. Their customer care doesn't care about the customers; their product delivery partners hardly deliver products and blame customers for not responding to their calls (in reality, they won't even call customers). I ordered multiple products from Tatacliq, and surprisingly, the products reached my nearest delivery partner warehouse on time. Now the story begins, Day 1 after product reaching nearest warehouse: Product status is changed to “out for delivery” but delivery attempt was not made. At the end of the day, they change the status to “unsuccessful delivery attempt as the customer didn't respond.” Day 2: Same as day 1. Day 3: I called Tatacliq customer care regarding the product, and they asked me to wait patiently for three business days for a resolution. Day 4: nothing Day 5: nothing Day 6: nothing Day 7: I called customer care again (keep in mind that the product is still in my nearest delivery warehouse, and they won't inform me where the warehouse is). Finally, they gave a resolution that they would ask the delivery partner to return the product to the seller, and they asked me to wait patiently till the seller receive the product so they could initiate a refund (only god knows when will the product reach the seller). Nice work Tatacliq. You bring shame to Tata group. **Developer response:** Hi Srinath, We are extremely gutted to know about your experience and truly did not mean to disappoint you. We will look into it and try to figure out a fix. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select CLiQ Care>Select your appropriate Issue>Submit. Amit Your friend at Tata CLiQ ### 1/5 — No proper update on placed order. *2023-07-27* Such a worst experience I have experienced using Tata Cliq. I have placed an order on 19th July, the estimated delivery in the order status is 27th July. The item was shipped on 20th july at Delhi. When I tried to track my order it has been showing the order is still in Gurgaon, Haryana, since the item was shipped. Which means, the item is still in Gurgaon from the date of being shipped. I tried contact customer care regarding the same but I couldn’t as there’s no proper way to contact the customer support service. They provided a phone number which is invalid. I tried raising a ticket to explain my concern in the complaint box. No use, as every time I click the submit button it shows “something went wrong try again later”. So, there’s no way for a customer to contact customer support in the app. I wouldn’t recommend Tata Cliq if you ask me whether it is a better ecom app. I would call it money looting app; works good till you place the order and then doesn’t care about the customer’s concern regarding delivery. **Developer response:** Hi Baaba, To hear such feedback is very upsetting and is certainly not the impression we want you to have of us. We will look into it and try to figure out a fix. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select CLiQ Care>Select your appropriate Issue>Submit. Amit Your friend at Tata CLiQ ### 1/5 — The Pay button is hidden under the bottom strip *2023-07-11, version 69.0* How do you expect anyone to pay with an app like this? ### 1/5 — Its a Scam under TATA name I feel *2023-05-13, version 65.1* I preferred to order from this app only because its name “TATA” . I ordered products on 5th May and they were supposed to deliver it on 9th May . But since 9th they are just saying it will be delivered tomorrow . Its 13th now but its not been delivered yet. Customer care service is more pathetic. They think if you apologize to customer many times in call customer will be happy instead of giving proper answers to them. If you tell them to cancel order they will just say as delivery date has been updated for tomorrow we cannot register complaint. If I ask for their supervisor they wont care to transfer by simply saying we dont have that facility. Finally today they registered complaints after fighting with them and assured me it will be canceled within 3-4 days but I received mail saying 7 working days. Its kind of mental torture of customer for sure. Please don't even think of ordering from them. ### 3/5 — Filter doesn’t work *2023-03-26, version 64.0* I have applied size as XxL but still size of s,l,m showing ### 1/5 — I wish there was no start rating at all for this app at all. *2023-02-16* Today I received a package from TATA CLIQ. My friend thought of surprising me with my favourite sandals , and when i was opening the the box i saw there was a women’s shoe logo on that box and when i opened they were womens shoes & were no tags also. Well i was really surprised for sure but not for my gift, but for receiving the wrong shipment from these guys who shipped the wrong product. And when i contacted the customer care they said they would refund,but we asked for our sandals instead of refund. They simply denied & and were confidently saying that these things happen to some customers unfortunately. The call went on , but there was no solution except for the pick up and refund. So my friend decided to buy the same sandals again but now the price of the product is higher than the price at which she bought it. What would Tata Cliq do in order to help their loyal customer’s in such situations? **Developer response:** Dear customer, We are sorry that we were unable to stand up to your expectations when it comes to our services. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select CLiQ Care>Select your appropriate Issue>Submit. Amit Your friend at Tata CLiQ ### 1/5 — Pathetic Service *2023-02-13, version 60.0* Delayed delivery. Could not even cancel my product. Delivery guy marked undelivered without even contacting me. Had to cancel my flight for the stupid order and they dont even bother to update. Don’t order from here. ### 1/5 — Don’t Download / Fraud Apps *2023-01-30, version 60.0* Don’t Download And purchased from this app ,it’s fraud.I paid through UPI and it’s says payment failed .And will refund in 3days and it’s 5 days going still no response. When I speck to agent it’s saying other Agent will do and contact in 2 days . Nothing happen in two days . ### 1/5 — Unethical and non reliable tech *2023-01-02, version 58.1* I bought washing machine and 2 years extended warranty from them . My machine broke and when I tried reaching Tata cliq , I found out that they prematurely cancelled the warranty . The third party warranty provider mentioned that Tata cliq cancelled the same and didn’t pay the premium . After few weeks to and fro Tata cliq denied that our warranty was not valid as it is mot showing gin their systems . The customer service was quite rude and always insist on talking on phone rather than replying on emails . ### 1/5 — Never ever use the app *2022-10-22* Seems to be money looters.. i placed an order for a toy for my niece bday and got the item after 1 week of bday and I returned the item which was not requiered anymore. And set the refund status as cliq cash. So my wallet was having some money with 1 year expiry dayte.. really?! My own money in their wallet with 1 year expiry.. again i placed an order for a shoes and it shown that the item will be delivered in 2 weeks and from the date of promised delivery i used to receive calls from TataCLiQ app asking me whether i want the product delivered? But they never deliver anything after 5 days i got a message stating refund has been issued. I called the customer care and they said the product was returned as it was damaged and as per the executive’s suggestion i placed the order again again after 2 weeks the product reached my coty and They started calling me to adk whether i need the product or not and daily messages that the delivery was attempted and couldn’t completed. I never got a call from a single delivery person. Again i complained the customer care and they promised me to deliver the item in 3 days and the third day again i got a message stating the refund due to damaged product. Again there goes my koney tk there wallet with an expiry date.. they takes order keep the money witb them never delivers the product. I never had such an experience with any of the other TATA services.. pathetic. **Developer response:** Dear customer, Putting ourselves in your shoes, we know that this hasn't been a pleasant experience for you. We will try to figure out a fix. We request you to log in to our application and follow the provided steps to raise your concern along with the relevant screenshots. Go to>My Account Section>select CLiQ Care>Select your appropriate Issue>Submit it. You can also give us a call on 9029108282 or reach out to us via any of the social media platforms, so we can assist you on your concerns. ^Amit ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless app if you need to contact customer service *2026-07-01, version 101.23.0* I have been trying to reach your customer service via your app and it takes me to a number that I call then it keeps going in circles. Then on your app it ad uses to raise a complaint instead and I have not been able to locate the place on ur app where I can raise a complaint. What a terrible experience ### 1/5 — Extremely Worst *2026-06-07* Extremely worst in order to- Order tracking, support system, delivery dates and delivery. Got scammed- after prepaid order- First I was not able to cancel my order as I was not available after 1st June- estimated delivery rate was 30 May and order not delivered on 31st May & 1st June- on 4th delivery executive contacted and since I was not available so not answered the call- on 5th June- Morning 09:28 AM- WhatsApp msg from Shadowfax Delivery- I replied that I am not available today- 09:30 AM- After two minutes It showed- Order has been delivered- Tatacliq showing It as Delivered- but nobody received even on my behalf- No call from Delivery boy on 5th of June(On 4th there was calls and I couldn’t answer)- On 5th only one WhatsApp msg- which I also replied that I AM NOT AVAILABLE TODAY- As an Advocate- Now I am left with only option and that is strictest possible legal redressal against both- Tata Cliq and Shadowfax Delivery as there was no grievance redressal on their side despite multiple attempts on my part. Don’t trust these clowns and don’t just believe the name TATA- save your money, energy and mental peace from such fraud. **Developer response:** Dear Customer, Apologies for the hassle caused. Allow us to turn things around. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select CLiQ Care>Select your appropriate Issue>Submit. Shabarisha Team Tata CLiQ Fashion ### 1/5 — Fraud company. Horrible experience *2026-02-18* I purchased GIVA silver jewellery but later realized the product rating was 1. I cancelled the product and placed another order but later realized the app denied to cancel the first order despite of the fact that i cancelled it within 30min of placing the order. Finally i decided i will check both the product and keep the one which is better . Now one bangle had a faulty lock and keeps opening and falling. And another bangle was too loose for me Hence i placed the return request of both. First the app said someone will call me within 1 business day to reciew the return That call didnt come till late in the evening next day The executive who called me said she is sending me a mail on which i should share pictures of the product and certificate of authenticity and what not I agreed But she instead just rejected the return request. Their ivr doesnt let the return issues customer connect to the customer care No mail if mentioned on the website to escalate the issue too Finally anyhow i reached the customer care and they too gave me vain responses like working on it and it will take 3 business days and all My 8000 rs are stuck and the app doest have a face or voice to reach out Dont ever buy from Tata cliq I was big fan of TATA group but the app is sheer disappointment and a scam Beware **Developer response:** Dear Customer, Apologies for the hassle caused. Allow us to turn things around. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select CLiQ Care>Select your appropriate Issue>Submit. Swathi Team TATA CLiQ Fashion ### 1/5 — Tata CLiQ doesn’t have any hold on their delivery partners *2026-01-11* I ordered woodland sandals and due to size issue I need to return the product as correct size is not available to replace. I have made the return request and support team told me that it will be completed in 3 days. The delivery partner guy may be jot willing to come and pickup the product he is simply updating the status as return unsuccessful not able to reach customer, which was not true and even I tried calling his number which I got through the delivery partners message about pickup attempt got no response for my calls and simply marked it as unsuccessful. Following up with customer support over calls but I didn’t see any proper action, they simply asking me to wait for another 3days. Till you don’t pickup the product you don’t initiate the refund and you are not going to pickup the order as mentioned date. Why customer should get affected by delivery partner negligence and arrogance. What action you are taking on delivery partner when they are doing such nonsense. This is not good for the reputation of TataCLiQ. Change the delivery partner or make them understand the importance of maintaining promises on pickup and delivery dates **Developer response:** Hi Vineel, Apologies for the hassle caused. Allow us to turn things around. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select CLiQ Care>Select your appropriate Issue>Submit. Swathi Team TATA CLiQ Fashion ### 1/5 — Canceled the order *2026-01-07, version 101.16.0* Don’t use this app ### 1/5 — Pathetic order handling and misleading sale practices *2025-12-12* Your handling of my Black Friday order has been nothing short of unacceptable. An item promised for delivery within 3–4 days was left in limbo with zero updates, and only after I followed up did you cancel the order without any real explanation. What’s worse, the same product is still available on your platform at the non-discounted price so please stop hiding behind excuses like “inventory issues.” This is clearly a case of refusing to honor a discounted sale order, which is deceptive and shows complete disregard for customers. Customers wait for sales to buy wishlist items, while platforms like yours create massive hype to lure buyers only to cancel orders and refund the amount as if that solves everything. This practice is dishonest, disrespectful, and a waste of customers’ time. I expect an honest explanation instead of a template response and urge you to fix these misleading tactics immediately. Experiences like this destroy trust in your platform. **Developer response:** Hi Mani, Apologies for the hassle caused. Allow us to turn things around. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select CLiQ Care>Select your appropriate Issue>Submit. Anmol Team Tata CLiQ Fashion ### 1/5 — Horrible App *2025-07-13, version 101.9.0* The user experience is so bad with this app. I only downloaded it for online orders for Westside. And haven’t been able to use it since the app is so bad. Crashes after every 10 mins and cannot add anything to the cart. ### 1/5 — Fake products *2024-12-23, version 97.0* Only allows fake products ### 1/5 — Unfair rejection of return request *2024-11-26* I am writing this to express my frustration reflecting a recent incident involving a return pickup for my product. The pickup agent collected the product in perfect condition after conducting a quality check. However, the next day the same agent returned the product to me with a torn poly bag stating that the pick up had been declined. Despite raising multiple complaints and speaking to several executives including one who assured me that the product will be picked up manually by the team. When i contacted the Tata CLiQ care again, I was informed that the resolution is fixed and there is nothing further that can be done to return the product . Is it fair to penalise the customer when the pick up agents after conducting a quality check mishandles the products and returns it damaged? Who is responsible for the product during the time it was not in my possession? This situation raises serious concerns about how customers are being treated and whether the system prioritise fairness. Rejecting my pickup without proper investigation into the circumstances is unjust and reflects poorly on your commitment to customer service. The experience with Tata CLiQ has been extremely disappointing and unjust . **Developer response:** Hi Prachi, We sincerely apologize for the heartache and the dissapointment you had to face as a result of this unfortunate incident. We will look into it and try to figure out a fix. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select CLiQ Care>Select your appropriate Issue>Submit. Amit Your friend at Tata CLiQ Fashion ### 1/5 — Performance issue *2024-10-05, version 93.1* Its a shame as to how such a huge company in india have so slow page load. Nothing loads perfectly and takes so long to see the images. Even the checkout process takes consume so much of your time with such high speed internet. Better visit west side store in person to save time. ## Most praised reviews (10 highest-rated) ### 5/5 — Great experience *2025-11-17, version 101.15.0* Seemless and quick shopping! I just hope I get my product well packed and in new and good condition. ### 5/5 — Alphabounce slide *2024-08-25, version 91.0* I will write the review once the product is delivered ### 5/5 — Review *2024-01-14, version 80.0* Good ### 5/5 — Impressed *2023-07-29, version 71.0* Thanks for your genuine product supply ### 5/5 — Great *2022-12-22, version 58.0* Excellent App ### 5/5 — Fraud company BE AWARE *2022-07-17* I had purchased earlier from the app and had no issue. However the service as dropped dramatically. I purchased some clothes. They clubbed 3 products in one shipment and instead of 3 only one got delivered. On checking the message of delivery for 3 products I raised it that only one was delivered and rest were not though a receipt if 3 products were mentioned in the pack. Complaint team asked me to share the image which I did and even had to call guys multiple time as no proactive info on the complaint was provided. 5 days was informed to me to for TAT to look into the issue. I had to call on 6th day as had no info and the agent told me to wait for another 5 days. I was patient the 1st 5 days now waiting for another 5 days was not possible. Agent informed she will get back by evening. So the task of 5 day narrowed down to same day. Now the agent called and stated the seller stated that the quality check was done and the product was delivered. IT WAS NOT. SAME ON U FOR CHEATING. Be aware . I am going to raise it in all social medias for the cheating I had faced **Developer response:** Dear customer, We are extremely sorry for the ordeal you had to endure and the unsatisfactory support. We don't intend on putting our valuable customers through this kind of experience. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select CLiQ Care>Select your appropriate Issue>Submit. ^Amit ### 5/5 — Thanks great *2022-02-04, version 41.0* Great ### 5/5 — Mobile stand shopping *2021-05-07, version 23.1* Nice job 👍 ### 5/5 — I love CLiQ. *2020-10-31, version 12.10* Awesome offers!!!! ### 5/5 — Plus Size Availability *2020-10-06, version 12.9* TATA CLiQ is the only Vendors in India to cater to good quality clothing and u under garments for Plus Sizes in India. Thank you for giving this option without bias and prejudice. Regards, Nish --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*