# Tata CLiQ Luxury Shopping App — user reviews > 66 indexed App Store user reviews of Tata CLiQ Luxury Shopping App by Tata Unistore Limited, rated 4.77/5 from 661 ratings. - Source: https://appshunter.io/ios/app/tata-cliq-luxury-shopping-app/id1281494666/reviews - App overview in markdown: https://appshunter.io/ios/app/tata-cliq-luxury-shopping-app/id1281494666.md - Rating breakdown: 5★ 567 · 4★ 67 · 3★ 10 · 2★ 3 · 1★ 14 ## What do users think of Tata CLiQ Luxury Shopping App? Overall sentiment: negative **Pros** - 📦 Luxurious and elegant packaging - 🏢 Trusted brand name (Tata) - 👜 Access to premium luxury brands - ✨ High-quality products **Cons** - 😞 Extremely poor customer service responsiveness - 🚚 Unreliable and delayed delivery - 💰 Slow and problematic refund processing - 🔍 Search and filtering functionality broken - 📱 Poor app performance and slow load times - 🚫 Return requests frequently denied - 📞 Inconsistent support across multiple contacts - 🎯 Wrong products delivered - 📧 No email contact or ticket tracking system - 🤝 Lack of accountability and transparency - ⏰ Extended resolution timelines (weeks/months) - 🔄 Damaged products upon delivery **Commonly reported bugs** - Search functionality not working - Browsing feature broken - Product links fail to load or take excessive time - Filters display incorrect product counts - Price filter works as radio button instead of checkbox - Filter sequence not sorted properly - Infinite rating popup loop after payment - Page refresh issues after order confirmation - iPad landscape mode not supported - Contact/return links return 404 errors - Products disappear from order history - Women and men products show despite gender filter **Most requested features** - Update handbag measurements for all products - Add landscape mode support for iPad - Implement wishlist functionality - Improve app optimization and response time - Fix filter functionality (price, category, etc.) - Maintain shopping filters when returning to browse - Add email-based ticket system for complaints - Expand luxury brand collection - Improve delivery date estimates - Add more promotional offers beyond AMEX ## Newest reviews (18 of 66) ### 3/5 — Handbag measurements update *2026-04-04* Amazing app with easy access to luxurious brands. It would be great if you could update the measurements for all the handbags, wallets, crossbody bags, etc as it would be easy for all your customers to order the products. Thank you! **Developer response:** Dear Customer, We're thrilled with the review you gave us, but we'd love for you to add some more stars! Anmol Team Tata CLiQ Luxury ### 1/5 — Bad return policy *2025-12-24, version 8.45.1* They cheat customers when you order items with high price. My brother ordered a jacket of Tommy Hilfiger. We received very bad quality product. Now we are trying to return it, they are declining it and saying the product you are returning does not meet our quality check standard. We are returning the same product which we received but they are denying it. They don’t have any proper customer care number. Now the jacket is useless. This was the last time I bought something from Tata cliq. Now will never buy in future. Think multiple times before buying something from them. Very bad experience. ### 1/5 — Terrible service *2025-12-17* Order not delivered even past delivery date **Developer response:** Hi Arpitaa, Apologies for the hassle caused. Allow us to turn things around. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select Support>select Request Assistance>Select your appropriate Issue>Submit. Anmol Team Tata CLiQ Luxury ### 1/5 — Disappointed.( pls help maybe ?) *2025-11-30* I am extremely disappointed with my experience on TataCliq Luxury. I ordered a Puma jacket, and the product that arrived was the wrong size. On the same day I received it, I immediately contacted customer care, and they assured me that a replacement would be arranged and that I would receive the correct size soon. I was given a replacement date of 28th, so I waited. But unexpectedly, on the 24th, the replacement was cancelled without my knowledge or permission. There was no message, no confirmation, no call, and yet the system showed that the cancellation happened “with my consent,” which is completely false. I was busy that day, and I never received any call from TataCliq. When I contacted customer care again, they claimed they had tried to reach me—which is untrue and then informed me that my replacement could no longer be initiated. The only option left was to return the product and take a refund. I agreed because I had no other choice. They told me that the return option would appear within a few minutes. It has now been two days, and the return option is still not showing on the app or website. I have refreshed, checked multiple times, and even contacted customer care again, but all they tell me is to “wait.” They say they have opened the return window for me, but on my side, there is still no return option at all. At this point, I’m stuck with a wrong-sized product that I cannot replace or return. This entire experience has been extremely frustrating. **Developer response:** Hi Rini, Apologies for the hassle caused. Allow us to turn things around. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select Support>select Request Assistance>Select your appropriate Issue>Submit. Anushka Team Tata CLiQ Luxury ### 1/5 — Worst customer service *2025-09-23, version 8.41.0* I placed my order 10 days in advance, with the original delivery date set for 5 days ago. For the last 3 days, the status kept showing “out for delivery” but the package never arrived. This was meant to be a gift, and the repeated delays completely ruined the purpose. Every time I reached out, customer support simply told me to “wait” — first for delivery, then even to cancel the order (another 3–5 days!). No accountability, no resolution, just empty reassurances. Extremely unprofessional and frustrating experience. If you’re ordering something important, especially as a gift, I’d strongly advise against relying on this service. ### 1/5 — Worst customer service and logistics and everything about this company is just below the bar *2025-08-12, version 8.39.0* Recently, I ordered Shoes from this stupid application. They did not deliver it until I called them and told him that where is my product. They said will deliver it within two days and already it was delayed for four days and then I was told that that they were out of stock and at the same time, I was able to order the same size same shoes at the same location. They made that available at a higher price. than what I had bought previously. You guys have been worst at delivering a good customer service, and I have been experiencing this with a lot of other tata products. ### 1/5 — Terrible service *2025-07-18, version 8.38.0* I received a used Charles and Keith bag, the labels were torn and found inside the bag, there was dust all over the bag, showed it to the customer support and they said they would do a replacement. Clicked the replacement option only to find it’s not serviceable in my pincode. Then the support executive asked to me to try other pincode maybe someplace where my friends or family would be able to take it on my behalf, tried 10 other pincodes none of them were serviceable. They don’t check before delivering your products just a fancy box and nothing else. No accountability on their end. ### 1/5 — Very Disappointed – Received Leaked & Possibly Duplicate Perfume *2025-06-28, version 8.37.0* I had high expectations when ordering a premium perfume from Tata Cliq, assuming the platform would maintain strict quality standards. Unfortunately, my experience has been extremely disappointing. The product I received was either a duplicate/fake or completely mishandled. The perfume bottle was leaking, packaging was damaged, and the fragrance itself did not match the original scent I’ve used before. This clearly raises concerns about authenticity and storage. What’s worse is the lack of proper resolution—no proactive support, no quality check assurance, and no accountability from the seller or platform. For a platform claiming to sell premium and branded products, this is unacceptable. I hope Tata Cliq seriously improves its product verification and seller standards. Until then, I cannot recommend buying perfumes from here. Prime spot private ltd big robber and busted company I fight in court don’t buy guys pls I have a proof thanks. ### 1/5 — Search error *2025-06-01* Search doesn’t work. Browsing doesn’t work. Useless app. **Developer response:** Dear Customer, We never intended you to have such an unpleasant experience. Apologies for the same. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select Support>select request Assistance>Select your appropriate Issue>Submit it. Swathi Team Tata CLiQ Luxury ### 1/5 — Fake products and making fools *2025-04-13* I bought a boss trouser through the Tata cliq luxury app on 19 Feb 2025 only the trust on Tata brand. But I was wrong to believe on all Tata group companies can be genuine. The product was delivered to me, I had checked the fitting and not satisfied with it and immediately I had returned to the Tata cliq luxury. After few days I got a message and a call that it was rejected to take back bcoz of its tag was washed/used. I was so shocked to say that such a big and reputed Tata brand saying that seller is not taking back and Tata cliq is trying to convince the seller to help me. After taking much time Tata cliq was failed to take back and to refund. Till now the retuned product is with Tata cliq luxury and it’s not doing refund to me. It’s very clear that they’re offering huge discounts to attract the public and selling used/damaged products bcoz customers are buying only on the trust of Tata but here there’s nothing to solve in the hands of Tata even Tata is not checking the products before dispatching or checking after return. It’s the only e-commerce platform to sell the products from their associates. Tata is depending only on its associated partners and they’re doing malpractices and making fools to the innocent customers. I truly believe in truth and I do not recommend to anyone to buy from the platform of Tata cliq luxury **Developer response:** Hi Jain, We never intended you to have such an unpleasant experience. Apologies for the same. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select Support>select request Assistance>Select your appropriate Issue>Submit it. Lafeesa Team Tata CLiQ Luxury ### 1/5 — Extremely disappointing experience *2025-01-31* I'm writing this review as a warning to others after having a horrific experience with Tata Cliq. I placed an order on their platform, but due to some issues, I had to cancel it. What followed was a nightmare that lasted for two months. Despite numerous follow-ups, Tata Cliq failed to refund my amount on time. It took them an unreasonably long time to process the refund, causing me to file a complaint in consumer court and significant financial inconvenience. To add insult to injury, they also had to compensate for the delay, but that never materialized. I made multiple attempts to contact their customer service team, but they kept giving me false assurances and delayed responses. The lack of accountability and responsibility shown by Tata Cliq for simple thing is appalling. Their customer service team seems to be unresponsive and unhelpful, leaving customers like me in a state of mental stress and frustration. I would strongly advise against shopping on Tata Cliq, especially if you value your time and money. Their unprofessional behavior and lack of customer-centricity make them a company to avoid. Disappointed and frustrated with Tata Cliq **Developer response:** Hi Priya, We apologize for the inconvenience and frustration you have experienced with our customer service team. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select Support>select request Assistance>Select your appropriate Issue>Submit it. Lafeesa Team Tata CLiQ Luxury ### 1/5 — Worst platform ever *2025-01-24, version 8.28.0* One of the worst shopping platform to buy from i bought a watch worth 10k. The day it got delivered as it had smaller dial then what i expected. I placed return request right at that moment, the return process took 4-5 days, after they took the watch back it took another 3-4 days for it to reach quality check there they rejected my product saying it failed quality check. While i never even removed the plastics from watch they say i have damaged it, i have video unboxing it which clearly shows i haven’t damaged it yet still they say i have damaged, one of the worst experiences ever ### 1/5 — Wrost customer support ..and shopping experience *2024-12-28* I placed an order on the Tata Luxury app for an Apple USB-C to Lightning cable. However, I received a USB-A to Lightning cable instead. I immediately contacted their customer care on the same day I received the product, December 15, 2024. They asked me to submit images of the product through a link they provided. I submitted the images, but due to technical issues, they claimed not to have received them. For four consecutive days, I uploaded the images again by contacting customer care every day. Finally, after four days, they registered my complaint. Seven days later, they resolved my query and initiated a return pickup. However, the return pickup failed twice before the product was finally collected two days later. Now, on December 28, 2024, I called customer care again, and they informed me that it might take another 10 working days to process my refund. This means that from December 15 (the day I raised the complaint) to December 28, 13 days have already passed. Adding 10 more working days for the refund makes the entire process unnecessarily long and frustrating. How can a customer purchase another product if they urgently need it, while waiting for such an extended resolution? This experience has been extremely disappointing. I strongly advise against shopping on Tata Luxury online. **Developer response:** Dear Customer, We deeply regret the frustrating experience you’ve encountered with your recent order. Receiving the wrong product and going through an extended process for resolution is not the seamless experience we aim to deliver. Your feedback has been shared with the relevant teams, and we are actively working to improve our processes to ensure such situations are avoided in the future. Amit Your friend at Luxury.Tata CLiQ ### 1/5 — Truly a disappointing platform! *2024-11-08, version 8.24.0* There’s literally no accountability from the Tata team - whether it’s the Tata Cliq, Tata Cliq Luxury of Tata Palette app. They are truly down in ruins. One, you can’t reach them on email. Two, a ticket number is never assigned to follow up. Three, every time you call them a new person answers who has no idea about your ongoing issue. I’ve been waiting for a call back regarding my order on the Luxury app for over a month now. I have screenshots of explaining the problem to the customer care over calls multiple times. I’ve literally given up and deleted all the apps. It’s futile and I’d rather shop from a platform that takes some sort of ownership for their customers. From a frequent to a never shopper! ### 1/5 — Worst *2024-09-23* One of the worst apps ever. The response is horrible unless and until you right to them and call them a million times. 1. I order a bag worth 5k( which was paid for ) , they send me something worth 1k and I immediately return saying it’s a wrong product . The very next day they send someone to pick it up and they don’t send a confirmation message saying it was picked up . So now it’s your fault they say . They say that I never returned the product and they haven’t recieved it and try sending other e commerce partners to pick up the same product that was already picked up. If you want something from this brand get it in cod and check it when the delivery guy is there itself . Such a pain and terrible experience . Loosing so much money and time and mental peace over it . **Developer response:** Dear customer, We apologize for the inconvenience you have experienced with our app and the handling of your order. We take customer feedback very seriously and are committed to resolving this issue for you. We request you to log in to our application and follow the provided steps to raise your concern.Go to>My Account Section>select Support>select request Assistance>Select your appropriate Issue>Submit it. Amit Your friend at Luxury.Tata CLiQ ### 1/5 — Poor Delivery & Response System *2024-05-27, version 8.15.0* Tata CLiQ has the poorest response and delivery management system compared to any online retailers. In many of my deliveries, I get delivery attempt failure message though I have never been contacted by the delivery partner for product delivery and their Customer Care do not have any tracking informations of where the items are or who their final delivery agents are. It is their standard system to seek 4-5 working days for a resolution on the complaints while their competitors resolve such cases in a matter of minutes. I would strongly suggest to stay away from them if ordering high value items and always pay them only on COD. ### 1/5 — Lost 7500 Rs because of the bad customer support *2024-03-25, version 8.12.1* I lost my money (7500) Rs because of the bad customer support. I have ordered few items from Tatacliq luxury but I felt the size issue. Even after I delivered item the app was showing the could not delivered. So of that I couldn’t put for return also . I tried customer support more than 10 times and it’s been a month . No support from the customer support and the app is still showing item not delivered. My money got stucked . The support team is saying it will be resolve in 48 hrs whenever i connect them . I didn’t receive any pick up call also till now for returning the product. ### 1/5 — Disappointed *2023-12-02* I’m really disappointed wit a such app Tata cliq luxury who behaving like a fake websites I ordered a fila shoes dy sent me completely different size look n cheaper shoe mine is expensive after I want to return it bt delivery boy refused to take d shoes because it’s different even I show d picture Wn I received d wrong product again I complained to d app Dr is no good service in help centre Dy said u cn return again I did again d same problem delivery boy refused to take if he take Dn his salary gonna cut for taking wrong product after so many days I got call from app they said vl refund ur money in 3 4 business days Bt it’s been a months Dr is nothing msg return refund nothing I really loved cliq I always buying expensive stuff from cliq bcz it’s trut worthy other apps btr Dn u Atleast dy respond quick I’m not gonna buy anything from d app nw even tell my family n friends about d fraud it’s just a name not a quality or brand so I recommend no for Tata cliq luxury 👎🏻 **Developer response:** Hi Aishwarya, We can’t begin to express how sorry we are for the experience you’ve had with the issue. We request you to log in to our application and follow the provided steps to raise your concern along with the relevant screenshots. Go to>My Account Section>select CLiQ Care>Select your appropriate Issue>Submit. Amit Your friend at Luxury.Tata CLiQ ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor Customer support *2026-07-31* Very disappointing experience. I have raised my concern multiple times, but the company has been completely unresponsive. It’s been over 20 days, and they have neither answered my questions nor provided any resolution. The lack of communication and customer support is extremely unprofessional. I would not recommend dealing with a company that ignores its customers like this. The concern is that the quality of the bag I ordered was not as per the standards, so I wanted to return it First of all the Delievery only did not get Mark and now when I am trying to have a word with the customer support, they are least bothered to answer my calls, and I have a pendency of ₹6500 on Tatacliq as the product is also of no use to me, and it’s a total wastage of money. I have spent on this product. **Developer response:** Hi Bhavi, Apologies for the hassle caused. Allow us to turn things around. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select Support>select Request Assistance> Select your appropriate Issue>Submit. Vijay Team TATA CLiQ Luxury ### 1/5 — Trust TaTa no more *2026-07-26* T still stands capital aas we still trust TaTa blindly a lot because of legacy. A got small because of losing trust day by day.. bad experiences make you aware and ask you to explore something else.. so uninstalling this CLiQ luxe app with a CLiQ of button n would go with AJIO luxe or myntra LUXE.. Myntra still has a best customer friendly and trustworthy services to resolve issues of genuine and loyal buyers..At CLiQ experienced a fraud in service in buying a luxe swiss watch ..n pathetically no resolution n proper n justified response .. disgusting and ridiculous.. that’s why already stopped n closed Nue credit card unisntalling 1 mg n other TaTa apps .. since 2 years already blacklisted Tanishq n now zero association with any TATA product . EVEN stoped MF SIP. Will hate more in future and try to see all my acquaintances to do the same. **Developer response:** Hi Sid, Apologies for the hassle caused. Allow us to turn things around. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select Support>select Request Assistance> Select your appropriate Issue>Submit. Gaurav Team Tata CLiQ Luxury ### 1/5 — Fraud *2026-07-23, version 8.55.1* Very disappointing experience with Tata CLiQ. I ordered the Puma Women’s White & Pure Magenta Deviate NITRO Elite 3 Running Shoes. The shoes were genuine, but the size was slightly big, so I requested a size exchange. I only tried them on indoors for about five minutes to check the fit. They were never worn outside and were returned in the same condition. After the product was picked up, I waited seven days only to receive an email stating that the quality check had failed, my exchange request had been cancelled, and I would receive neither an exchange nor a refund. No detailed reason or quality check report was provided. This is extremely frustrating. Customers should not be penalized for simply trying on a pair of shoes to check the size. Rejecting an exchange without transparent evidence and leaving the customer without a resolution is unacceptable. I expected much better customer service from Tata CLiQ. Until this issue is resolved, I cannot recommend shopping here. ### 1/5 — Misleading Website & Extremely Disappointing Experience *2026-07-04, version 8.54.0* I had a very disappointing experience with this website. I ordered a bag, but after making the payment, I received a completely different product. This is unacceptable and highly misleading. What made the experience even worse is that there is no effective way to contact customer support. I have been trying to reach the helpline number provided on the website for several days, but no one has answered my calls. The website is not user-friendly, and the overall customer experience is extremely poor. Based on my experience, I would not recommend purchasing from this brand. ### 1/5 — Very disappointing delivery service *2026-06-27* I had a very frustrating experience with Tata CLiQ Luxury’s delivery service. My order was supposed to be delivered on 26 June, but despite the parcel being out for delivery, it was never delivered. The delivery agent called but remained silent, and when I called back, my calls were declined. There was no proper communication or explanation. The app simply marked the order as “Rescheduled” and pushed the delivery date to 28 June without giving a clear reason. This is especially frustrating because I will be traveling out of state soon, and repeated delivery delays make it difficult to receive my order. Customers shouldn’t have to keep changing their plans because of poor delivery management. For a premium shopping platform, I expected much better customer service, transparent tracking, and reliable communication. I hope Tata CLiQ Luxury improves its logistics and ensures delivery partners communicate properly with customers instead of leaving them guessing. **Developer response:** Hi Cristroy, Apologies for the hassle caused. Allow us to turn things around. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select Support>select Request Assistance>Select your appropriate Issue>Submit. Swathi Team TATA CLiQ Luxury ### 1/5 — Disappointed!! They give used torn non branded products in the name of original brands *2026-06-18, version 8.53.0* I ordered a size 6 adidas original superstar shoe, but I received some footpath brand used worn and torn shoe in its place … jist after receiving, within 10 minutes I contacted the customer service and raised the complaint and they told me that they have opened the return portal but the delivery guy who came for return couldn’t accept the product cause it didn’t match but they’ve sold me a different used and torn product …I had to deal so much with the customer service but still of no help until now… it is such a scam site selling branded products and stealing money … so so s disappointed and disgusted… ### 1/5 — Terrible service *2026-05-27* I received an item I ordered in a wooden crate sealed with screws. According to Tata cliq luxury breaking open a wooden crate with a crowbar is a luxury experience!!! Never ordering from this company again **Developer response:** Hi Arpita, Apologies for the hassle caused. Allow us to turn things around. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select Support>select Request Assistance> Select your appropriate issue>Submit. Gaurav Team Tata CLiQ Luxury ### 1/5 — Unreliable services *2026-03-14, version 8.48.0* I had ordered a product because the app showed delivery on mar 14 the next day. On march 14 I even got an sms saying I will get it by march 14. Suddenly by afternoon when I called to check the status the support staff told me it would reach me only by march 17. This created a problem for me as I am planning to leave town by march 15. Now they are refusing to send on time or even cancel the order. This is unfair because they have broken a promise and not even willing to cancel the order even if it is their mistake. Forget getting any compensation for the loss I am facing due to not receiving the product on promised delivery time. Hope the team takes note of this complaint and acts promptly. ### 1/5 — Very Poor Experience – No Resolution Even After 2+ Wee *2026-03-12* I had a very disappointing experience with Tata CLiQ Luxury, which I did not expect from a platform backed by the Tata brand. I ordered a pair of shoes on 23rd February and received the delivery on 25th February. However, the size delivered was completely wrong. I had ordered size 10, but I received size 13. I returned the product immediately on 26th February, expecting a quick replacement. Today is 12th March, and I still have no replacement, no clear update, and no proper response from their team. I have called customer support many times, and every time I hear the same scripted response: “We are raising a complaint and you will get an update in 3 days.” Those 3 days never arrive, and no one seems to have any real information about my order. It feels like customers are just being pushed around with generic replies instead of actually solving the problem. For a platform that markets itself as a luxury shopping experience, this level of service is unacceptable. Delivering the wrong product size and then taking more than two weeks without resolution shows a serious lack of accountability and customer care. This experience has completely broken my trust in Tata CLiQ Luxury. I would strongly advise others to think carefully before ordering from here. **Developer response:** Hi Sid, Apologies for the hassle caused. Allow us to turn things around. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select Support>select Request Assistance>Select your appropriate Issue>Submit. Swathi Team TATA CLiQ Luxury ### 1/5 — Worst logistics *2026-02-25, version 8.47.0* You order something and it takes a long time to get it delivered. You return something, it gets picked up quickly, but again the pick up, return to seller, quality check and what not takes even more time. This app is good, but what I hate the most is its supply timeline. Extremely slow service when it comes to the logistics. Its time to better shift your focus from BlueDart to some other delivery partner. I’m extremely disappointed by this. My return has been picked up on 18th April and it is 26th April and looks like the product is stuck somewhere. Doesn’t move further for the quality check process. ## Most praised reviews (10 highest-rated) ### 5/5 — Price filter *2023-11-12, version 8.3.0* Price filter isn’t working the way it should be. When you select price filter, there should be an option to select multiple option. Not one at a time. Also I would suggest to select custom price. For example, if I’m looking for something in between 8k-13k then, there should be an option to select manually in between those range. ### 5/5 — DON’T INSTALL AND DON’T BUY *2023-09-01, version 8.0.0* I bought a 4k shirt from the app , they send a wrong size and on return request they ask me to give the box in which the shirt came in, while the shirt was as is in the bag with all tags. Except apologies they could not offer me anything , first time ever any online seller acting upon there packaging which is not even the original product packaging. Such a suffering - Tata to TATA Blip for such crap policy. ### 5/5 — 3rd class application *2023-06-23, version 7.34.0* I didn’t expect such service from brand like TATA. When I ordered it says they will deliver the package in 3 days then after 3 days they changed to 6 days then 9 days and now it is showing Almost 15 days. If you don’t have delivery parters why the hell you accept orders on your application. Learn from other competitors they deliver orders between 1 to 3 days only. I will never ever use this application in future. ### 5/5 — Worst experience from a luxury app *2022-09-15, version 7.15.0* Worst experience, considering whatever/however luxurious you call your app (costumer support should be your top priority) . Got a product which is part damaged /used/ or simply not been quality checked before it got delivered to me . And when I tried to return the item . The return team simply denied/canceled my return request. Even when its in the 10 days return period. How come this could be a luxurious experience for a costumer . Simply pathetic experience. Sent from my iPhone ### 5/5 — An Experience That Lives Upto the TATA Brand Values *2021-01-02, version 5.3.5* An amazing shopping experience. Strong line up of premium brands and a good variety to choose from. Product delivery is awesome . The packaging including the inner Tata CLiQ box that the product comes packed in is superb and is miles ahead and better than deliveries from any of the top of the line luxury brands. Deliveries actually happen a day or two before the scheduled dates and returns due to sizing issues are very easy as well. Keep it up - Lives up to the luxury and the Tata experience expectations . ### 5/5 — Impressed !! *2021-01-01* I must say that am preety much impressed by the packing of the product. You ll find your product in a classy black box that has refreshing flowers in it and a welcome note as well. Great job TataCliq luxury. ### 5/5 — Ritu kumar *2018-07-30, version 2.4* Unique collections ### 4/5 — Some suppliers are not upto the mark *2026-03-07* I have had to send back clothing items in the past coz the wrong size was delivered . Other than this , the site delivers good high quality goods **Developer response:** Dear Customer, Your input is greatly appreciated. Rest assured, your feedback will be communicated internally as we continuously work towards enhancing our customer experience and we're thrilled with the rating you gave us, but we'd love for you to add some more stars! Swathi Team TATA CLiQ Luxury ### 4/5 — Lack of Landscape Mode Support on iPad *2024-06-25* Dear Tata CLiQ Luxury Shopping App Developer Team, I hope this message finds you well. I am writing to bring to your attention an issue I have encountered with the Tata CLiQ Luxury Shopping App on my iPad. After installing the app, I noticed that it does not support landscape mode. This limitation significantly hampers the user experience, particularly when using the iPad with a keyboard, as it is inconvenient to constantly switch between portrait and landscape modes. Given that many users prefer using their iPads in landscape mode, especially when typing or multitasking, it is crucial that the app supports this orientation to ensure a seamless and user-friendly experience. I kindly request your team to address this bug and provide an update that includes support for landscape mode on the iPad. This enhancement will greatly improve the usability of the app and align it with the expectations of your user base. Thank you for your attention to this matter. I look forward to a prompt resolution. **Developer response:** Dear customer, We appreciate you bringing this issue to our attention and providing detailed feedback regarding the lack of landscape mode support for the Tata CLiQ Luxury Shopping App on your iPad. We will ensure that your feedback is forwarded to the relevant team for further review and consideration. Our team is committed to enhancing the functionality and user-friendliness of our app to better meet the needs and preferences of our valued users. Thank you for your valuable input. Amit Your friend at Luxury.Tata CLiQ ### 4/5 — Far out delivery dates *2023-01-17* Limited choices available in Luxury brands. If you make a selection and purchase you discover that delivery dates are at lease 5 days away! And this is in a metropolitan city like Delhi. We can improve I’m sure --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*