# Tata Motors iRA 2.0

> Unified app for Tata Motors customers to manage vehicle features and services. (iPhone/iPad app by Tata Motors.)

- Source: https://appshunter.io/ios/app/tata-motors-ira-20/id6444427831 (this page in markdown: same URL + `.md`)
- Developer: [Tata Motors](https://appshunter.io/developer/875189170)
- Category: Business
- Price: Free
- Rating: 4.27/5 from 2,966 App Store ratings · 24 written reviews indexed
- Age rating: 17+
- Requires: iOS 14.0 · 244 MB
- Languages: American English
- Released: 2024-04-20
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/tata-motors-ira-20/id6444427831/reviews.md

## What is Tata Motors iRA 2.0?

Tata Motors iRA 2.0 is a unified app for Tata Motors customers, offering a range of new features to enhance vehicle ownership. Key features include improved remote command functionality, vehicle status updates, safety and security features, vehicle health monitoring, driving behaviour tracking, fuel status and history, trip details, and more—all designed for connected vehicle owners. The app also facilitates vehicle service bookings, roadside assistance & value-added service purchases, and access to a rewards programme, available for all customers. iRA 2.0 provides a seamless ownership experience for Tata Motors' passenger vehicle customers, consolidating all services into one platform.

## Key features

- Remote vehicle commands
- Vehicle status and health monitoring
- Driving behavior tracking
- Service booking and roadside assistance
- Rewards program access
- Trip details and fuel history

## Recent user reviews (10 of 24)

All indexed reviews: https://appshunter.io/ios/app/tata-motors-ira-20/id6444427831/reviews.md

### 4/5 — Feedback and Improvement Suggestions for Tata Motors iRA 2.0 App

*2026-07-26*

Dear Tata Motors iRA Support Team,

I am an iRA 2.0 app user and would like to share some feedback regarding the app’s performance and user experience. I appreciate the efforts made in developing the application; however, I have noticed a few issues and would like to suggest some improvements.

1. Performance Issue

The app is functional, but its overall performance is quite slow.
When selecting any option or navigating back to the previous screen, the loading indicator continues spinning for a noticeable amount of time before the page opens.(Refresh Loader time max)
This delay affects the overall user experience and makes navigation feel less responsive.

2. Missing Vehicle Information
In the previous TMSC application, the home screen displayed useful vehicle information such as:

Current odometer (KM) reading
Next service due details
Approximate paid service cost estimate
These features were very helpful for planning vehicle maintenance. Unfortunately, I could not find them in the iRA 2.0 app.

3. Maintenance Guidance
It would be beneficial if the app included a dedicated section with maintenance tips and best practices, such as:

How to maintain the engine, battery, tyres, brakes, clutch, suspension, and other important components.
Seasonal maintenance recommendations.
Driving habits that help improve vehicle life and fuel efficiency.
Preventive maintenance reminders and service recommendations.
Adding these features would make the application more informative and valuable for vehicle owners.

I kindly request your team to review these concerns and consider implementing these improvements in future updates. Improving the app’s speed and restoring these useful features would significantly enhance the overall user experience.

Device Details

Device: iPhone 16 Pro Max
iOS Version: 26.5.2
iRA App Version: 26.7.1

Vehicle Details

Car Model: Tata Altroz XM+ iCNG + Petrol
Model Year: December 2024
Thank you for your time and support. I look forward to future updates.

### 5/5 — Awesome app with good features

*2026-07-20*

Initially, I faced a few issues with the iRA 2.0 app, including delayed eSIM activation and incorrect vehicle ownership details. Although the initial experience was frustrating, I appreciate the support team for resolving these issues.

Now, the app is working smoothly, and my overall experience has been very good. The connected car features are useful, the interface is user-friendly, and the app performs reliably. It’s good to see that Tata Motors is continuously improving the customer experience.

Thank you to the Tata Motors and iRA support teams for addressing my concerns. Keep up the good work, and I look forward to seeing even more useful features and enhancements in future updates.

### 1/5 — Team should test the app before publishing

*2026-06-02*

This app is one of the most frustrating customer experiences I’ve encountered. For the past 20 days, I have been unable to proceed beyond the address selection step while trying to book a service. The app doesn’t work, the website doesn’t work, and there appears to be no urgency to fix the issue.

Companies like Zomato and Swiggy handle millions of transactions daily and manage to provide a smooth customer experience. Here, customers spend lakhs on vehicles, yet a basic service booking process is broken.

Has anyone from the team actually tried booking a service through the app recently? If they did, they would immediately see how difficult and confusing the process is. Customers should not have to struggle just to schedule a vehicle service.

At this point, it feels easier to use third-party service providers than the official platform. If Tata Motors truly values customer experience, someone should take ownership of this issue and resolve it urgently.

The app is unreliable, the website is unreliable, and there is no clear way for customers to book a service. The team responsible for this product should seriously evaluate whether this application is fit for purpose in its current state.

### 3/5 — App needs improvements in connectivity, interface and navigation.

*2026-05-28*

I found the interface of previous IRA app much better than this one. 
This app takes lot of time to connect to car.
There is no way you can navigate to any location or your own car if it is parked somewhere. The previous app had option wherein you could send the navigation location to google maps or Apple Maps and navigate to the desired location.

### 1/5 — Not up to the mark

*2026-05-09*

Previous version was much better then this new. App is not user friendly. Most of the links are not working. There is a glitch in notification, even if all phone setting are okay notification comes without sound/ bell. When car is in parking then notifications comes and when car is in moving mode no notification's are there . GPS is not accurate while car is moving. Connectivity is an issue most of the time even in open space. Ignition notification doesn't work. Geo fencing doesn't work... no notification. Over all very bad interface. Not happy with the amount paying for this. I want my refund..because it is of no use.. very very bad.

### 1/5 — Need to pay attention

*2026-04-29*

I recently purchased a Tata vehicle and completed all required registration processes. I was already successfully registered on another official Tata Motors app, but decided to try this 2.0 version.
While the initial registration process seemed to complete successfully, the app now repeatedly shows that my vehicle is not registered—even after entering the correct chassis number. Additionally, although I receive OTPs during login attempts, the app still indicates that my phone number is not registered.
This creates a confusing and frustrating user experience, as all details entered are accurate and already verified on other Tata platforms. The issue appears to be on the app’s end rather than user error.
I would request the team to look into this matter seriously and ensure proper synchronization of user and vehicle data across platforms. A smoother and more reliable onboarding experience would greatly improve user satisfaction.
Looking forward to a prompt resolution.

### 1/5 — Worst app

*2026-04-14*

I am writing to express my strong dissatisfaction with the IRA 2.0 application and the unacceptable experience it has been delivering.



The core functionality of the app is fundamentally unreliable. While the vehicle engine starts through the app, the app itself fails to reflect this status. Instead of providing real-time and accurate updates, it leaves the user completely uncertain about the vehicle’s condition. Only after the engine turns off does the app display an error message, which defeats the entire purpose of having remote access.



This forces me to physically check the vehicle to confirm whether the engine has started or not. If manual verification is required anyway, it raises a serious question—what exactly am I paying ₹2500 for? The application is supposed to provide convenience and control, but in its current state, it does neither.



This is not a minor inconvenience; it is a clear failure of a paid service that does not meet even basic expectations.

### 1/5 — Application Feedback

*2026-03-29*

There seems to be no clear strategy behind the launch of the new app while discontinuing the old one, especially without any communication to end users.
I had to call customer care just to learn that a new app is now required to book a car service appointment. Even after multiple attempts, I’m unable to log in due to basic validation issues—something that should have been caught during initial testing.
It raises a serious concern:
How was this release approved?
Were proper QA and user acceptance checks conducted?
This experience reflects poor customer experience and lack of readiness at launch.
Given that Tata Motors is a customer-focused brand, and Tata Consultancy Services is known for delivering large-scale technology solutions, such gaps are unexpected.
I hope the teams take this feedback seriously and resolve the issues at the earliest so customers can at least perform basic functions like booking a service without frustration.

### 1/5 — Worst Experience Ever – Not Recommended

*2026-02-22*

I upgraded to the latest plan, but for 3 days the app was not syncing at all. There was absolutely no proper support during this period. I requested a refund immediately, but the team responded only after 8 days. This means I lost 8 full days of my subscription without being able to use the service.

What is more disappointing is that Tata’s response felt very casual, as if nothing had happened. There was no accountability, no proper explanation, and no compensation for the downtime.

Very unprofessional service and poor customer support experience. I would not recommend this service to anyone unless they improve their support and response time.

**Developer response:** We sincerely apologize for the inconvenience. For our team to actively investigate the problem, we request you to share your registered mobile number, vehicle chassis number and error screenshot on irasupport@tatamotors.com. We’re committed to providing a better experience and hope to regain your trust soon. Thank you for being a valued user!

### 2/5 — Bug in the App

*2026-02-06*

The app is slow while you navigate through the Service section (that is the one i use). It does not let u book service when you are not in your city if i book service from lucknow for a center in Hajipur. I wont be able to do that because the app will not allow me to.

Also the app does not list clear details about the service center where you want to book service. The name and location should be very clear because in Major cities like Patna it creates mess because there are multiple service centers with the same name.

Please fix this on a Priority. I thought it would be fixed in the upcoming updates but these never got fixed

**Developer response:** We sincerely apologize for the inconvenience. For our team to actively investigate the problem, we request you to share your registered mobile number, vehicle chassis number and error screenshot on irasupport@tatamotors.com. We’re committed to providing a better experience and hope to regain your trust soon. Thank you for being a valued user!

## Frequently asked questions about Tata Motors iRA 2.0

### What is Tata Motors iRA 2.0?

Tata Motors iRA 2.0 is a comprehensive application for Tata Motors customers, consolidating various vehicle management and service features into a single platform. It aims to enhance the overall ownership experience for connected vehicle owners.

### What kind of remote commands does Tata Motors iRA 2.0 offer?

The app provides improved remote command functionality, allowing users to interact with their vehicle remotely. Specific commands are designed to enhance convenience and control over vehicle features.

### Can I track my driving behavior with Tata Motors iRA 2.0?

Yes, the app includes driving behaviour tracking features. This allows users to monitor and potentially improve their driving habits based on the data collected.

### How does Tata Motors iRA 2.0 help with vehicle servicing?

The application facilitates vehicle service bookings, making it easier for customers to schedule maintenance. It also provides access to roadside assistance and value-added service purchases.

### Is Tata Motors iRA 2.0 available on all devices?

The provided data does not specify device compatibility beyond general mobile application availability. However, it is designed for Tata Motors' passenger vehicle customers.

### What is the age rating for Tata Motors iRA 2.0?

Tata Motors iRA 2.0 has an age rating of 17+. This rating is determined by app store guidelines and reflects the content and features available within the application.

### How often is Tata Motors iRA 2.0 updated?

The latest version, 26.3.1, was released on March 20, 2026. While this indicates a recent update, the frequency of future updates is not specified but suggests ongoing development.

### Does Tata Motors iRA 2.0 have ads?

The provided data does not specify whether Tata Motors iRA 2.0 contains advertisements. The 'hasAds' field is null, so it's not possible to confirm the presence or absence of ads.

## Version history (last 5 releases)

### 26.8.2 — 2026-08-28

Thanks for using IRA 2.0!. This Release brings bug fixes that improves our product to help you with improved performance.

### 26.7.1 — 2026-07-06

Thanks for using IRA 2.0!. This Release brings bug fixes that improves our product to help you with improved performance.

### 26.3.1 — 2026-03-20

Thanks for using IRA 2.0!. This Release brings bug fixes that improves our product to help you with improved performance.

### 1.0.29 — 2026-01-19

Thanks for using IRA 2.0!. This Release brings bug fixes that improves our product to help you with improved performance.

### 1.0.28 — 2025-10-19

Thanks for using IRA 2.0!. This Release brings bug fixes that improves our product to help you with improved performance.

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All apps by Tata Motors: https://appshunter.io/developer/875189170

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
