# Tattoo Studio Pro — user reviews > 49 indexed App Store user reviews of Tattoo Studio Pro by Zadie Studio, LLC, rated 3.40/5 from 84 ratings. - Source: https://appshunter.io/ios/app/tattoo-studio-pro/id1490817384/reviews - App overview in markdown: https://appshunter.io/ios/app/tattoo-studio-pro/id1490817384.md - Rating breakdown: 5★ 45 · 4★ 0 · 3★ 6 · 2★ 8 · 1★ 25 ## What do users think of Tattoo Studio Pro? Overall sentiment: negative **Pros** - 👍 Easy to use - 👍 Saves time and money - 👍 Looks professional - 👍 Stores client data - 👍 Sends appointment reminders - 👍 Great customer support (sometimes) - 👍 Digital paperwork is better than paper **Cons** - 🐛 Glitchy and unreliable - 🐛 Frequent crashes - 🐛 Constantly logs out - 🐛 Error messages - 🐛 Unusable after updates - 🐛 No customer service/slow response - 🐛 Expensive subscription - 🐛 Difficult to use - 🐛 Embarrassing in front of clients - 🐛 Data loss after updates - 🐛 New updates break functionality - 🐛 Requires unnecessary information - 🐛 Cannot modify client info - 🐛 Inconsistent client search - 🐛 App doesn't load - 🐛 Blank screens - 🐛 Unprofessional appearance (spelling errors) - 🐛 Reports stop working after trial - 🐛 Cannot cancel account easily - 🐛 Difficult PIN codes and photo taking **Commonly reported bugs** - App crashes frequently - App logs users out unexpectedly - App shows error messages about incomplete fields or permissions - App tells users they don't have a subscription when they do - App won't let users access their queue - App frequently force quits - App buffers and freezes - App doesn't work properly after updates - App crashes and turns screen white - App requires users to re-enter information after crashes - App doesn't allow updating artist names or info - ID photo doesn't always work - Lost all paperwork from previous year after an update - App doesn't work at all after the latest update - App doesn't allow access to software paid for - New update requires users to enter names and emails of all past employees - App won't load - App crashes during client consent form process - App throws an error on the page asking for price, artist, etc. - App shows one client but not another with the exact same name - App asks for ID at the end instead of the beginning - App is down for extended periods (3 days) - New update prevents using new crew members until old pro member ends - App requires admin passcode and doesn't accept ID photo - Reports stopped working after the trial period - Cannot search for clients by last name - Customer service takes days/weeks to respond and gives zero effort - App has a spelling mistake on the first screen - App doesn't allow modification of artist or price after entry - Price sometimes saves as $0 - App crashes sometimes, and the spinning wheel gets stuck - Customer can remove ID picture easily - Customer can enter one letter/number for fields like phone number - App crashes and customer needs to re-fill all info **Most requested features** - Ability to adjust prices on paperwork - Easier search for previous clients - Add 'emergency contact' section - Way to select multiple clients to back up data - Option to remove piercing option for tattoo-only studios - Save completed forms automatically to external drive (e.g., Google Drive) - Ability to post reference pics and finished pics under each client's file - Search clients by last name - Editable text for text reminders - Save every page before moving to the next to prevent data loss - Ability to adjust artist or price after entry - Fix spelling mistakes in the app ## Newest reviews (14 of 49) ### 2/5 — Cancelled my subscription after having it for years due to it being unreliable. *2025-07-01* It constantly logs me out and tells me I don’t have an account and to check my subscription. Go to check subscription and it’s clearly active and I see the transactions in my bank account. Not worth the constant hassle of having my artists calling me because it’s glitching again. Going back to paper releases because they don’t cost me $30 a month and they don’t glitch. 👎🏻👎🏻👎🏻👎🏻 ### 2/5 — Worst updates *2025-04-12* Been using the app for two years no problem, latest update make screen turn white and stuck there , messed up my busy day at the shop . If not broken why fix it anf make it worst ? **Developer response:** I’m really sorry to hear you’re running into some trouble. Don’t worry—we’re here to help sort things out quickly! Please feel free to drop us a line at support@tattoostudiopro.com, and we’ll work with you to get everything running smoothly in no time. Looking forward to assisting you! ### 2/5 — App update *2025-04-07, version 4.0.19* App update crashed the app no one every replies to emails you send,no customer support ### 3/5 — Your update broke everything for me. *2025-04-03* I’m currently trying to keep people signed in and now the app won’t load at all for me. I’m going to have to switch because of this to something else. **Developer response:** We're sorry to hear you're having trouble with the app not loading. We’d love to help get this sorted out for you. Please reach out to us at support@tattoostudiopro.com, and we’ll do everything we can to resolve the issue as quickly as possible. Thanks for giving us a chance to make it right! ### 3/5 — Needs a lot of improvement *2025-04-02* I’ve been using this app for about 2.5 years now. And there are days when it straight up doesn’t work at all. Like the last 3 days in particular. When looking up clients info, it can be fussy about who comes up when you type a name. Sometimes shows one client but not another with exact same name. Why does it ask for an ID at the end instead of the beginning? It’s just not great. And it’s currently been down for 3 days. Not good. We pay for your service and rely on it **Developer response:** Thank you for your feedback and for being with us for 2.5 years! If you’d reached out right away, we could’ve had you up and running sooner! We’re happy to share that the issues you mentioned have all been resolved in our recent updates. Our latest fixes also streamline the workflow for a smoother experience. Please get in touch with support if you need help getting back on track—we’re here to ensure it works seamlessly for you. ### 1/5 — New Update *2025-04-01, version 4.0.8* New update is a total nightmare, our shop had to use paper until we get this figured out! It’s not allowing us to use the new crew member until our original pro member ends which is April 9th!! Contacted support but no help at all! I’m so frustrated and want to cancel over all!! ### 1/5 — Don’t waste your time *2024-07-10* My shop was broke into and my iPad stolen. The Apple ID was on that iPad and now I can’t cancel my account and am stuck paying $300 yearly indefinitely. Customer service takes days-weeks to respond and give zero effort into resolving any issues. Also you’ll need a shop help to hold the hands of your clients as they need PIN codes photos taken with this difficult app. Plenty of other online paper work for free that work better. Run for the hills and avoid this joke of a company at all costs. **Developer response:** We’re very sorry to hear about the break-in at your shop and the challenges you've faced with your iPad and Apple ID. We understand how frustrating this situation is for you. We have responded to every email you sent in a timely fashion. Unfortunately, the issue with your subscription is with your Apple account, and it is something we do not have control over. As we have communicated to you, if Tattoo Studio Pro does not appear as a subscription in your Apple account, either you are subscribed using a different Apple ID, or there is an issue with your Apple account. You'll need to contact Apple Support to resolve this. You can reach them at this link which we have shared with you several times: https://reportaproblem.apple.com Regarding the complexity of our app, we are committed to making continuous improvements to ensure a smoother experience for our users. Your feedback is invaluable, and we’ll take it into account as we develop future updates. We genuinely want to resolve this for you and improve your experience, but unfortunately the issue you are experiencing is a problem with your Apple account and is out of our control. ### 1/5 — Don’t waste your time…. *2024-03-08, version 3.0.11* I just downloaded this app think it would help, but instead it was a nightmare. Keept saying admin passcode was wrong would accept my picture ID wast of time ### 1/5 — HORRIBLE APP *2023-06-01, version 2.1.7* DOESNT WORK FOR ANYTHIING!!! WOULD GIVE 0 STARTS IF I COULD ### 2/5 — Platinum Ink *2023-01-07, version 2.0.46* Good app except once you put in the clients info and price you cannot go in and modify the artist or price and at times you do put the price in and it saves as $0 …. ### 3/5 — Not too bad *2022-10-31, version 2.0.46* I think it needs a section to add "emergency contact" and also a way to select multiple clients to back up the data. ### 1/5 — App Broken *2022-10-23, version 2.0.46* While going through client consent form process, the app throws an error on the page asking for price, artist etc. ### 1/5 — I need a refund *2022-09-28* I had accidentally selected the Pro Yearly plan and meant to select the Forms monthly plan. I was charged $399 and thought “no big deal I’ll just ask for a refund and be switched to the forms monthly plan.” But after reaching out a week ago I’ve heard nothing back and am out $400🥲 The app itself is great but customer service so far has been hard to get help from. So I’m putting this on here in hopes that tattoo studio will respond to my inquiry. **Developer response:** We have responded to both of your emails with instructions on how to get a refund and switch your plan. Maybe check your Junk mail. Here are those instructions again. Manage subscriptions on iOS Open the Settings app. Tap your name. Tap Subscriptions. Tap the subscription that you want to manage. Change or cancel a subscription. You can find more information on Apple subscriptions here - https://support.apple.com/en-us/HT202039 If you need to request a refund for a subscription made in error, you can do that here - https://support.apple.com/en-us/HT204084 ### 3/5 — Easy to use but needs major improvements *2022-08-19* Been using this app for some time now. It’s easy to use but there are major improvements needed. 1. After taking a picture of customer ID, the customer can go ahead and remove that picture very easily almost at every step. 2. For address fields, name, phone number - any field pretty much - customer can put one letter or number and the system will accept it. For example I can put the number 4 in phone number and can continue to the next section. 3. For just tattoo or piercing studios there should be a way to remove one of the options for the customer to pick from. For example if we only do tattoos I do not wish for the customer to have the piercing option. 4. The app crashes sometimes. Also a few times the app would have the thinking spinning wheel stuck on the page where the piercer is suppose to sign and the only way to move forward is to restart the app because the page gets stuck and then the customer needs to fill all the info again! This happened many times. Every page should be saved before moving to the next so info is not lost if the app crashes or gets stuck. That way you can continue exactly where you stopped if the app crashes. 5. I should have the option to save completed forms automatically on an external drive like google drive etc. If the app can be improved with the mentioned above I believe it would definitely be a 5 star app instead of a 3 star. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worse app ever *2026-04-07, version 4.1.16* Download the app to get rid of papers and had to go back to it after a week yes just a week and start getting stuck and has no customer service or nobody to help u end up uninstalling don’t download it ### 1/5 — Unusable, switching back to paper *2025-07-16* These app has always been temperamental but now it’s unfortunately so glitchy it’s completely unusable. In the middle of a stacked day it kept giving me an error message that fields were not completed or permissions not sent so the client get past typing in name and address. App constantly crashes, tells me I don’t have a sub when I do and makes me log out. Won’t let me access my queue. Frequently force quits so that I have to make my clients sign their forms all over again. I’ve hung in there for 2 years now I’m done, especially with raising prices. **Developer response:** We're truly sorry for the issues you’re facing with the app. We haven’t seen a support request from you yet, so please contact us at support@tattoostudiopro.com. It sounds like we may need to do some maintenance on your account which is a simple thing that should get you back up and running quickly. But we need to hear from you to get that done for you. Additionally, we want to clarify that we have never raised our prices, only added new plans in addition to the ones we've always had. We’re here to make this right, so please reach our for help and we'll take care of you. ### 1/5 — Not good *2025-06-14, version 4.0.46* The app just buffers. Embarrassing in front of clients. We went back to paper forms. They take my money and I can’t log on to cancel. Terrible. ### 1/5 — Stay away *2025-06-03, version 4.0.43* After new update barely anything works properly I can’t update our artist names or info I’d save wrong have to double triple check if I’d photo worked..company does not respond to emails and can’t get in touch with them ### 1/5 — Terrible app *2025-05-15, version 4.0.39* Works sometimes. Be prepared to endlessly email back and forth lots of issues. Lost all of my paperwork from last year when they updated the app. It’s a disaster. Paper is much easier than this mess ### 1/5 — Want a refund *2025-04-23, version 4.0.31* Absolutely nothing works on this app. Nothing. Don’t waste your time. Don’t jeopardize your clients important data. ### 1/5 — App hardly works. *2025-04-21* This app used to work most of the time but was very glitchy and somewhat unreliable at times. After the latest update it doesn’t work at all. They have no problem charging me $30 a month but the they have a hard time letting you access the software I pay for **Developer response:** We’re sorry to hear that you’re having trouble, but it’s an easy issue to fix. If your account got locked during the migration to our new system and you can’t log in, please email us at support@tattoostudiopro.com and we’ll quickly get you back into your account. ### 1/5 — New update requires even more money *2025-04-12* After I have already been using this app and have paid 300/yr for the past 5 years, the new update requires another $120/mo to continue using, ridiculous and immoral. I would like a prorated refund and will be taking my business elsewhere. **Developer response:** I want to reassure you that you’re absolutely not required to switch to a new plan! Your current plan, including the price you’ve been paying, is locked in for life—no changes needed. The update keeps everything you love about your plan, with all its existing features, and we’ve even added a bunch of new ones at no extra cost to you. You get to enjoy all the improvements without ever being forced to upgrade. If you have any questions about what’s included or how your plan compares to the new options, I’d be happy to chat and go over everything with you. We truly value you and want to make sure you’re feeling good about staying with us. Please let me know how I can help, and thank you for sticking with us all these years! Reach out any time suppor@tattoostudiopro.com ### 1/5 — This new update has got to go *2025-04-03* It’s asking for the name and email of every single person who has ever worked here before we can even get into the main part, and that includes people who don’t work for us anymore. So I have to enter names and emails for over 60 people now before we can even sign a client in? Cancelling this account asap. **Developer response:** We’re sorry to hear about the frustration with entering staff details. Our new staff profiles feature is one of our best updates, designed to streamline your team management, but we understand it’s a hassle to input info for over 60 people—especially those who no longer work for you. Please reach out to us ASAP at support@tattoostudiopro.com. We’ll help onboard your existing staff quickly and remove any previous team members who aren’t with you anymore, so you can get to signing in clients without the headache. We’d love to make this work for you! ### 1/5 — Doesn’t work *2025-04-02, version 4.0.10* Does nothing. Had to sign up twice. Blank screen. Worthless. ## Most praised reviews (10 highest-rated) ### 5/5 — Best app support *2025-12-27* On a busy Saturday at the shop I had a small error that prevented me from taking the id photo after the 4.1.2 update. After I sent in a support email they contacted me immediately, same day, and discussed the issue with me. They pushed an update same day to fix the issue and have continued to be really supportive to help me fix the issue. I will continue to use the app because of the ease of use and the excellent support. **Developer response:** Thank you so much for the kind words! We're really glad we could jump on that issue for you and get things sorted out the same day. Saturday support might not be our favorite shift, but helping you get back to work makes it worth it. 😊 We really appreciate you sticking with us through the hiccup and trusting us to fix it. Feedback like this keeps us motivated to keep improving the app and supporting our users the way you deserve. Thanks for being awesome, and we're looking forward to helping you out whenever you need us! ### 5/5 — New update is worth it *2025-04-18* New update, finally, is great and getting better **Developer response:** Thank you for the 5-star review! We’re thrilled you’re loving the new update. We appreciate your patience as we ironed out those pesky bugs—here’s to smoother studio vibes and more updates to come! ### 5/5 — Better than Paperwork *2023-08-05* This application hasn’t been smooth sailing, but I don’t think I’ve found any app that doesn’t have its flaw and hiccups. I’ve had some issues with a few things, but Paul has always written me back and tried his best to understand and fix any issues I’ve had. I agree with the previous review about being able to adjust prices on paperwork and it’s is hard to search previous clients. I constantly get booted out and have to log back in, but I believe it’s because of the number of artist using the application. Once all of the bugs are out of this system, it will be really awesome! ### 5/5 — Excellent support! *2023-05-16* I’ve been using this app for 2 years now in my studio. It’s super easy and user friendly. It’s great not having to keep up with paperwork. What I have just recently become the most impressed with is the tech support that the app offers. Paul dealt with me for a few days in a row quickly responding to any and every question I had about it to help restore my services, even through the weekend. Turns out my ancient iPad quit supporting the app. Paul was great at helping me figure out exactly why the app had stopped working, as well as getting me back up and going with the new device I acquired. Many thanks Paul! I appreciate you, sir! ### 5/5 — UPDATE 🔥🔥🔥 *2022-09-07* Finally got help from developers. Fast response and they where helpful. If you have issues with app msg them and they will take care of you 💯💯💯 **Developer response:** Hi tattooluis. Sorry that you had trouble and caught us on a holiday weekend, but we have responded to your support request and your issue should be resolved now. Your screenshots were very helpful. If you still need further assistance, just respond to our last email and we will help. Would you please consider updating your review? Thanks so much! ### 5/5 — Super easy digital paperwork *2022-05-11, version 2.0.41* This app makes paperwork at the front counter run so much smoother and less of a mess. We love it! ### 5/5 — Rebel Ink Tattoo *2022-04-22, version 2.0.41* Literally stores everything all our customers phone numbers and consent forms even IDS! It also send appointment reminders to your scheduled appointments and does a running total for each artist and the shop as a whole! You can search for clients and also search by the day how nice was made that day as a whole and per artist!! It literally saved us on ink toner and paper, saved money with both also I don’t have to store consent forms so def saves space all while making us look more professional! 🤙🤙🤙 ### 5/5 — Mind blown *2022-02-18, version 2.0.37* Can’t get over how awesome this app is and how smooth it runs. Wish I found it earlier!! ### 5/5 — So dope! *2022-02-18, version 2.0.37* I can’t get over how dope this app is! I won’t ever go back to paper release forms. This so easy to use. We love it at the shop!! ### 5/5 — Wow *2022-02-11, version 2.0.36* I can’t believe how easy it is to use. Saves us so much time and helps us look more professional. Even better was that it was free to try it out. I was hooked before I even had to spend any money. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*