# Tax Refund Italy > Digital pass for tax refunds, offering airport and city center services. (iPhone/iPad app by Tax Refund S.r.l..) - Source: https://appshunter.io/ios/app/tax-refund-italy/id1385539632 (this page in markdown: same URL + `.md`) - Developer: [Tax Refund S.r.l.](https://appshunter.io/developer/1385539631) - Category: Shopping - Price: Free - Rating: 3.90/5 from 76 App Store ratings · 11 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 61 MB - Languages: American English, Italian, Russian, Chinese (Simplified, China) - Released: 2018-06-09 - Data updated: 2026-09-08 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/tax-refund-italy/id1385539632/reviews.md ## What is Tax Refund Italy? Get your Tax Refund PASS and Save time when you shop and at the Airport. Register your Tax Refund PASS and enjoy all Tax Refund services. - Fast Track Direct priority access, hassle-free Customs Stamp, and exclusive Personal Care are just a few privileges that can change your Airport experience. - Vip Desk Change your Airport experience. On departure receive exclusive Personal Care by our multi-lingual Staff. Let us guide you through the entire refund process and enjoy our Vip Desk privileges for a relaxing conclusion to your trip. - City Cash Refund Get your Cash Refund immediately in any of our Offices in City Centers. Find our location nearest you and browse the stores for Shopping in your area. - Airport Refund Our Staff will help you save time so you can relax before take-off. Find our locations in the Airports of your choice. ## Key features - Digital Tax Refund Pass - Fast Track Customs - VIP Desk Service - City Cash Refund - Airport Refund Assistance ## Recent user reviews (10 of 11) All indexed reviews: https://appshunter.io/ios/app/tax-refund-italy/id1385539632/reviews.md ### 5/5 — Flawless experience *2025-09-17* Not sure why so many negative comments my refund was processed as expected in 3 business days ### 1/5 — DO NOT USE *2025-09-13* Nothing of this app makes sense, keep crushing. Won’t use it anymore ### 1/5 — Terrible compared to Global Blue *2025-08-05* Never received my credit card refund although the app shows as completed. During the same period Global blue refunded the amount back in one week. Terrible app and service. Avoid at all cost ### 1/5 — Never received refund *2024-11-01* My status has been stuck on “processing” for 2 months now. I’ve tried emailing/calling multiple times, but I never received a response. ### 1/5 — Not Able to Track My Refund *2024-07-08* I placed my information in the box after I got approval from the person in the airport. I am unable to see my refund. ### 1/5 — BUGS *2024-03-22, version 1.0.6* This was clearly released early The app adds letters to your name and passport no. Almost at random. Many shops don’t use it. If they do, with incorrect numbers it fails at the airport. Global blue seems much better and more widely accepted, Advice: Check all details in the app remain accurate Use global blue instead Look for shops accepting global blue Keep calm and give up on tax refunds if using this app ### 1/5 — Awful, waste of time *2024-01-04, version 1.0.6* This app doesn’t work. It’s super basic and just repeats what is written on the envelope. It doesn’t scan the bar code despite claiming to do so. So I tried typing in the information from the barcode and it still doesn’t work. I went to the customs office and received and electronic stamp but the form and directions don’t talk about this at all. There is no telephone number, email or faq section. Would rather shop elsewhere and avoid this company. ### 1/5 — TOTAL JUNK *2023-06-01, version 1.0.6* Whoever builds apps as awful as this needs to quit and get a nice easy job they can actually do. Don’t bother installing, it’s quicker and easier to queue at the airport. ### 1/5 — Dreadful Scam of a VAT Refund Service *2022-09-18* I completed and submitted my VAT refund forms at the Tax Refund office in Rome Fiumicino Airport in mid-June 2022 for a refund back to my credit card. It is now mid-September 2022, and no refund has been received. I reached out via email to the company using the email address provided on their website two weeks ago, and have received no response. Abhorrent service, but lesson learned—opt for euros in cash. ### 2/5 — Crashes on Passport update *2022-05-28* I have iOS 12 Pro running latest OS. Cannot update Passport info. Crashes when clicking Update on the number/residence page ## Frequently asked questions about Tax Refund Italy ### How do I get my Tax Refund Italy pass? You can register for your Tax Refund PASS directly within the app to access all tax refund services. This digital pass helps you save time when shopping and at the airport. ### What are the benefits of the VIP Desk with Tax Refund Italy? The VIP Desk offers exclusive personal care from multi-lingual staff, guiding you through the refund process for a relaxing airport experience. It's designed to make your departure smoother. ### Can I get my cash refund immediately with Tax Refund Italy? Yes, you can get your cash refund immediately at any of our Offices in City Centers. The app helps you find the nearest location for this convenient service. ### How does Tax Refund Italy help at the airport? At the airport, our staff will assist you to save time, allowing you to relax before your flight. You can find our locations in various airports to utilize this service. ### What is the rating of Tax Refund Italy? Tax Refund Italy has a rating of 3.9 stars from 76 ratings. This indicates generally positive user experiences with the service provided. ### Is Tax Refund Italy free to use? Yes, Tax Refund Italy is available for free. There are no upfront costs to download or use the core features of the app. ### What devices is Tax Refund Italy compatible with? Tax Refund Italy is compatible with iPhone, iPad, and iPod devices. It is designed for users on the iOS platform. ### When was Tax Refund Italy last updated? The latest version of Tax Refund Italy was updated on January 12, 2022. The app was originally released on June 9, 2018. ## Version history (last 5 releases) ### 1.0.6 — 2022-01-12 Store locator update ### 1.0.5 — 2021-06-03 - Added password recovery system - Added change current password function - You can delete your account directly from app ### 1.0.4 — 2020-01-29 Updating general app functionality ### 1.0.3 — 2018-09-14 bug fixes ### 1.0.2 — 2018-06-11 bug fixes ## Apps similar to Tax Refund Italy | App | Rating | Price | Category | | --- | --- | --- | --- | | [Flying Blue+](https://appshunter.io/ios/app/flying-blue-plus/id6445850045) | 2.3 (18) | Free | Shopping | | [Eric Javits](https://appshunter.io/ios/app/eric-javits/id1624993383) | 4.8 (226) | Free | Shopping | | [Digital Tax Free](https://appshunter.io/ios/app/digital-tax-free/id1447853526) | 1.0 (4) | Free | Shopping | | [Retrofête](https://appshunter.io/ios/app/retrofete/id6450855400) | 4.8 (746) | Free | Shopping | | [WatchCharts](https://appshunter.io/ios/app/watchcharts/id1539580724) | 4.8 (1,232) | Free | Shopping | | [Bergdorf Goodman](https://appshunter.io/ios/app/bergdorf-goodman/id1484296650) | 3.4 (295) | Free | Shopping | ## Related topics [tax refund italy](https://appshunter.io/ios/topics/tax-refund-italy) · [tax free italy](https://appshunter.io/ios/topics/tax-free-italy) · [tax refund](https://appshunter.io/ios/topics/tax-refund) · [tax refund scheme](https://appshunter.io/ios/topics/tax-refund-scheme) · [planet tax refund](https://appshunter.io/ios/topics/planet-tax-refund) · [taiwan tax refund](https://appshunter.io/ios/topics/taiwan-tax-refund) · [planet tax free](https://appshunter.io/ios/topics/planet-tax-free) · [eltax tax refund](https://appshunter.io/ios/topics/eltax-tax-refund) · [federal tax refund](https://appshunter.io/ios/topics/federal-tax-refund) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*