# TAXA 4x35 - Easy taxi booking — user reviews

> 78 indexed App Store user reviews of TAXA 4x35 by Sammenslutningen Koebenhavns Taxa, rated 4.77/5 from 1,362 ratings.

- Source: https://appshunter.io/ios/app/taxa-4x35-easy-taxi-booking/id440665078/reviews
- App overview in markdown: https://appshunter.io/ios/app/taxa-4x35-easy-taxi-booking/id440665078.md
- Rating breakdown: 5★ 1,212 · 4★ 78 · 3★ 18 · 2★ 6 · 1★ 45

## What do users think of TAXA 4x35?

Overall sentiment: negative

**Pros**

- 🚀 Quick taxi booking
- 💡 GPS-enabled location tracking
- 📱 Convenient in-app payments
- 🏆 Excellent service from drivers

**Cons**

- 🚫 Doesn't support international phone numbers
- 🗺️ Inability to locate addresses and hotels
- 💰 Overpriced compared to alternatives
- 🔍 Difficult to find drivers
- 🤖 Buggy and unreliable app

**Commonly reported bugs**

- SMS verification issues
- App crashes and freezes
- Incorrect fare calculations

**Most requested features**

- Multi-language support
- Ability to book in advance
- Integration with other transportation options

## Newest reviews (18 of 78)

### 1/5 — Doesn’t work for foreign phone

*2024-11-27, version 7.1.4*

I have not received the code.

### 1/5 — Can’t create an account

*2024-08-30*

What a joke. The app says you need an account to use it and provides no way to create one. Their website doesn’t either, they just promote their app.

### 1/5 — If you’re trying to get to Copenhagen surf scho

*2024-05-25, version 7.1.3*

This will not let you select or input the dress for surf school

### 1/5 — Can’t find basic addresses

*2024-03-14*

It can’t find hotels or restaurants that have been there for years and even road names appear but you can’t click on them.

### 1/5 — Unable to register on iPhone.

*2024-01-09, version 7.1.2*

Followed registration process up to verifying account.

Deep link from email to app works, when I press login nothing happens. 

I have deleted the app. Sorry :-(, good luck debugging.

iPhone 14 Pro. 
Default browser safari.
On WiFi.
iOS : 17.1.2

### 1/5 — Not Working

*2024-01-07, version 7.1.2*

I have a US phone. The verification process needs to sent a code via SMS to my phone. Never receive the code.

### 1/5 — Doesn’t work for US phones

*2024-01-07, version 7.1.2*

The app will sent a SMS to verify your phone. It never is send.

### 1/5 — App not supporting international numbers

*2024-01-04, version 7.1.2*

Couldn’t use the app as it requires verification through SMS
Unfortunately i didn’t receive the sms

### 1/5 — Virker ikke

*2023-11-13, version 7.1.2*

Kan ikke oprette konto på nyeste iOS da verifikations e-mail ikke verificere nogetsomhelst, så sidder bare fast uden at kunne oprette profil.

### 2/5 — Wouldn’t let me create an account

*2023-11-09, version 7.1.2*

Frustrating

### 1/5 — Doesn’t work

*2023-09-18, version 7.1.2*

Registration SMS won’t send to non-Danish number. Waste of time and effort

### 1/5 — Never sent the sms code

*2023-09-06, version 7.1.2*

We tried to use the app but couldn’t ever get past the screen asking for an sms code because the code was never received. Took the bus instead and saved 75%. Maybe Copenhagen should rethink the whole no uber thing because this app is terrible.

### 1/5 — Hidden charges

*2023-08-27, version 7.1.2*

If outside of EU you will be charged a card fee which is disgusting and is not made clear when booking. Also there is an “Extra” charge on invoice, have no idea what this is for. The search function using map is useless as well. If tourist don’t bother adding credit card, it’s a lot of messing around when you can just tap card in the taxi. Shame Uber is not in Copenhagen, the competition would improve service.

### 1/5 — Fail

*2023-08-27, version 7.1.2*

Took my data…never received SMS code despite numerous attempts…effectively useless…tried a different app

### 2/5 — No SMS

*2023-07-06, version 7.1.2*

Never got SMS message, and now says that I’ve reached max number of SMS messages, but still haven’t received one. 🤷🏼‍♂️😵‍💫

### 1/5 — App does not support foreign phone numbers!

*2023-06-10, version 7.1.2*

Why on earth has this bug not been fixed after so many complaints?

### 1/5 — Does not work for USA visitors

*2023-05-05, version 7.1.2*

App can not verify or create an account with a +1 phone number. There’s no other way to book a taxi without calling their phone number which foreign visitors are likely avoiding… plenty of online text message service platforms support global phone numbers, please switch to one.

### 1/5 — Not for US visitors

*2023-02-28, version 7.1.2*

Unable to create an account using a US phone number.  I guess they don't want our business.

## Most critical reviews (10 lowest-rated)

### 1/5 — App won’t accept a phone number that starts with +1

*2026-06-21, version 8.10.1*

I would like to use this app in Copenhagen but it won’t accept my phone number that starts with +1 and I am locked out of

### 1/5 — Overcharged for taxi ride

*2025-08-22, version 8.2.0*

I tried this taxi company. The driver took a long route and ended up charging about twice what I would have paid with Uber.  Never again

### 1/5 — Bad app

*2025-08-08, version 8.1.0*

The app won’t accept my cell number.

### 1/5 — Doesn’t like foreigners

*2025-08-04, version 8.1.0*

Tried to create account using my U.K. mobile or Spanish mobile and no sms is received

### 1/5 — Only Errors

*2025-07-05, version 8.0.0*

Can’t find my location

### 1/5 — No country code for US

*2025-05-31, version 8.0.0*

Can’t create an account because the app doesn’t recognize the us country code +1 how incredibly silly

### 1/5 — Won’t recognize address.  Which ends your options to book trip

*2025-04-14, version 7.1.5*

App doesn’t recognize a major hotel in Copenhagen.

### 1/5 — Beware scammer drivers

*2025-02-09, version 7.1.5*

They have dishonest driver. The driver kept his meter running after he drop me off the hotel. They reimburse me the difference.

### 1/5 — Terrible. CPH needs Uber ASAP

*2025-01-28, version 7.1.5*

- Terrible UI (can’t use current location nor search the name of a location, only its literal address.)

- Extremely overpriced as well.

- Copenhagen needs to get Uber ASAP

### 1/5 — Be Careful

*2025-01-11, version 7.1.5*

I had trouble finding the driver so I simply asked him where he was parked. This made the driver so angry, he started being strangely controlling??? Telling me what to do. He was yelling “Come here! Get in!” and “Now get out!” I tried to leave then he yells again, “No get out through the other door!” Don’t appreciate all of the commands. Of course he cancelled the ride after I got in, so there’s no way for me to rate him after, but I still paid. That must explain the behavior.

## Most praised reviews (10 highest-rated)

### 5/5 — Frequent travel

*2024-11-06, version 7.1.4*

As someone who travels often this is a great app. I love the GPS feature if I don’t always know where I am or where I need picking up from.

### 5/5 — Excellent 30 year veteran driver

*2023-12-10, version 7.1.2*

Excellent 30 year veteran taxi drive with accident free record. Good conversation and he anticipated a protest congesting terminal 3 and asked if it was ok to drop me off at terminal 2. Excellent service.

### 5/5 — Quick and easy, very convenient

*2021-10-30, version 6.1*

This app is pretty good. We tried to called taxi in different companies, but none of them picked up. But with this app we get taxi in 5 minutes.

### 5/5 — First Time Using App

*2019-11-08, version 4.2.3*

Visiting from the United States and seen the commercial on TV. I walked farther than anticipated and thought I would try using the Taxa app. Worked great and simple to use.

### 5/5 — Booking issue

*2019-09-16, version 4.2.2*

Great app for booking immediate taxi, but I could not fine a way to book an advance time.

### 5/5 — Professional and prompt

*2019-09-04, version 4.2.2*

The driver was very informative, very professional, and prompt.

### 5/5 — First Time in Copenhagen

*2019-07-28, version 4.2.2*

App was easy to use.  Pay by card or cash in taxi

### 5/5 — Awesome service

*2019-07-25, version 4.2.2*

Within 5 minutes our driver had pulled into the Tivoli Hotel to pick us up. Quite enjoyable conversation and ride to the Airport. Thank you Fabio!

### 5/5 — Very Helpful

*2019-03-29, version 4.1.6*

This got me around Copenhagen during an evening layover when I stayed at a hotel near the airport and wanted to see a little of the city. Definitely recommended if you don't know the city or the currency. The ability to set the price before the ride is great!

### 5/5 — Better than Uber

*2018-11-15, version 4.1*

I live in the US but visit Copenhagen regularly. I normally use Uber in the US, just for the convenience of the app. This app gives me all the functionality of Uber (order, see your Driver’s location and arrival time, pay through the app, email receipts) PLUS I get a “real” taxi driver with a nice car who knows where he’s going! All taxi companies should have an app like this.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*
