# TaxAct Express — File confidently with TaxAct > Mobile tax preparation and filing with refund maximization guarantees. (iPhone/iPad app by TaxACT, Inc..) - Source: https://appshunter.io/ios/app/taxact-express/id780530070 (this page in markdown: same URL + `.md`) - Developer: [TaxACT, Inc.](https://appshunter.io/developer/476304017) - Category: Finance, Productivity - Price: Free - Rating: 4.35/5 from 6,106 App Store ratings · 52 written reviews indexed - Age rating: 17+ - Requires: iOS 11.0 · 57 MB - Languages: English - Released: 2014-01-17 - Data updated: 2026-06-10 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/taxact-express/id780530070/reviews.md ## What is TaxAct Express? Overview: TaxAct® is making it surprisingly easy to prep and file your taxes right from the palm of your hand. Just download the TaxAct app and it’ll guide you through the process - maybe even help you find deductions along the way. Oh, and guess what? TaxAct guarantees that you’ll get your maximum refund. Key Features: * Prep and File anywhere, anytime * Touch ID / Face ID support for quick and secure log-in experience * Personalized product recommendations based on your situation * Supports all online products: Free, Deluxe+, Premier+ and Self Employed+ * Switch seamlessly from app to desktop, and pick up right where you left off * Step-by-step guidance with accuracy checks along the way * Maximum refund and $100k Accuracy Guarantee* * 2-factor authentication security feature * View, print, or save your Federal Return PDF * Quick Tips – these help you navigate through your return seamlessly * Quick and easy customer support and feedback options * Check out what’s new below to learn more about HOW we can help you maximize your refund* this tax season *Maximum Refund and 100k Accuracy Guarantee: If you receive a reduced refund or increased tax liability or pay penalty or interest because of a TaxAct error, we’ll cover such charges and pay you the difference in the refund or liability up to $100,000. Guarantee only applies to software errors and does not apply to errors attributable to the user. Go to taxact.com/company/accuracy-guarantee for more information. All TaxAct offers, products and services are subject to applicable terms and conditions located at taxact.com/legal-notice ## Key features - Prep and file taxes anywhere, anytime - Biometric login (Touch ID/Face ID) - Personalized product recommendations - Supports all online tax products - Seamless app to desktop switching - Step-by-step guidance with accuracy checks - Maximum refund and accuracy guarantee ## What do users think of TaxAct Express? Overall sentiment: negative **Pros** - 💡 Easy to navigate - 🚀 Fast and efficient filing process - 👍 Straightforward and self-explanatory - 🚀 Accurate tax calculations **Cons** - 🐛 Frequent crashes and glitches - 🐛 Unreliable data saving and login issues - 🔍 Confusing and frustrating user experience - 💰 Unexpected charges and hidden fees - 🔍 Lack of clear guidance and customer support **Commonly reported bugs** - App crashes when adding W-2 information - Unable to log in or access saved tax returns - Incorrect tax calculations and refund amounts - State tax filing issues and missing submissions **Most requested features** - Option to skip unnecessary chat feature - Ability to easily navigate and review tax return - Improved data import and syncing between app and website ## Recent user reviews (10 of 52) All indexed reviews: https://appshunter.io/ios/app/taxact-express/id780530070/reviews.md ### 1/5 — How Does 3 Out of 100 = 4.4 of 5?! *2023-04-17* Looking at reviews under "Most Recent", (the best way to vet software before downloading), there are only 97 out of 100 reviews that have more than two stars. That's almost two complete years of reviews and the overall ratings come out to 4.4?! How's that?! I've never used the app, (other than downloading it), and from the looks of it I probably never will use to actually file. But, I have used TaxAct for the last 10 years or so and I can tell you that they are not great to work with. Three years in a row they offered me discounts for purchasing the next year's filing, early. Three years in a row when I went to claim the discount at tax time, they claimed they had no record of my early commitment to purchase. (They don't actually charge you until you file or complete your return.) So, I paid full price. That was the last time. I still use them only because I always have problems getting TurboTax to run correctly on Safari on my Mac, or on my iPad. So after two years of that I went looking for something else. TA works, technically, but they push product - hard. I've never used their mobile software, and as I said, it looks like I never will. Oh and, the cost of filing a Fed Return ... $54!!! What the heck is this highway robbery. Anyway ... as many have already noted, use at your own risk. Happy Tax Time! ### 1/5 — Terrible app *2023-03-09* I’ve used TaxAct for years and decided to try the app. Never again and I’m so mad I’ll probably file elsewhere this year. The app wouldn’t take my credentials, so after a reset I went through the majority of the process of filing my taxes with mostly no problems (the investments section wouldn’t connect to institutions like it should have). While hitting continue from one screen to the next, I suddenly get kicked out. When I try to log back in, the app won’t accept my new password. I go through the reset process two times before giving up on the app. Quickly logged in the web browser only to find all the information I spent hours inputting is completely gone. Infuriating. **Developer response:** Hello, Thank you for this feedback. We apologize for the experience you've had and would like to learn more to help find a solution. If you haven't finished filing yet, please contact our Customer Care team at 319.373.6300 to share what you encountered and to recover your return information. We're happy to quicky help get this sorted out for you. Thank you! ### 1/5 — Never again! *2023-02-01, version 13.0.2* The chat is NOT needed. It is aggravating and time consuming when the chat restarts from the beginning every single time I sign-in. There is no option to skip it and it’s completely unnecessary. Fix it. I can’t access my actual return after I save it because “view my return” doesn’t work, but every 10th time I try. What a nightmare. ### 3/5 — Get rid of chat box!!!! *2023-01-31, version 13.0.2* I never had this much problems filling my taxes in past years like I do now. I have to sit through the chat box thing every time I access my current return???? Why fix what was not broken???? Then the app will kick you out your return out of nowhere. ### 1/5 — Does NOT work on this iPad *2023-01-29, version 13.0.2* I was really impressed with my first year using TaxAct. I only used the website that time. So I now have an iPad Pro 12.9” M1 that I began trying to use TaxAct Express on since iOS version 16.0. It has never worked. Each time I get to the point where I add the second W2, it crashes and refuses to log back in stating “There was an error”. I’ve done an awful lot of work repeatedly and it’s getting nowhere. ### 2/5 — SOOOO SLOW… *2023-01-26, version 13.0.1* I have sat here for the last 2 hours in what looks like to be a chat area, just wanting to move from box to box and file my taxes like normal. It keeps repeating the same info I’ve already put in and won’t let me move any further. I’d love to be able go opt out of the stupid chat function. It’s dumb. Bring back the ease of clicking on a box and entering information. I’ve sat through the same review of info like 20 times and been unable to fill in new info. Like seriously??? I go online on desktop format everything is still paused. What a waste of time. I could hav filed with turbo tax and lost substantial money from their algorithms instead if I didn’t want to wait this long. ### 2/5 — Not the best *2023-01-25, version 13.0.1* Process is fast if you have the info need it to file the tax return. Besides, this app is malfunctioning somehow, ‘cause anytime I’m trying to log in into my account says username/password incorrect, then I have to change the password in order to log in into my account, that happen every time I want to log in, not just once. Too bad. ### 2/5 — 2023 updates glitchy and frustrating *2023-01-22, version 13.0.1* The last update makes this app incredibly glitchy. It likes to crash. When I save, then go back to continue, it forces me to go through ALL of the basic information questions before I get to where I left off. This is not necessary and a time waster. It also created a new copy of my return - which I do not need . I’m afraid to delete in case it deletes both copies. ### 1/5 — No help after a fraudulent filing *2022-08-23, version 12.2* I had finally made my way through the bugs & multiple kicks & restarts. When i finally got to the end I was glad to see I’d be getting a fed refund & a little from the state. I chose this one because it advertised free filing. Being on a fixed income i needed this option. Hence me fumbling my way through vs PAYING a preparer! After everything was finished i was presented with a charge & fees to file. I was upset, but I’d spent so much darn time that i just coughed it up & decided what I’d do without this month. I pay, it all gets submitted electronically. Next Day, Federal REJECTED citing my SS number was already used in a filing! Well, it wasn’t me! Because the Fed was rejected in turn it automatically REJECTS the state. I was lead to believe I’d had help available if anything went wrong. Well? Where’s my help? I emailed them using the link in the app, it bounced back saying it’s not a functioning email address anymore. I called & was told they can’t find any records of my filing despite having the bank charge!! What did i pay for then? I’m completely lost, don’t know what to do. And there’s no guidance or live help. Don’t use this app. Mine was a simple filing but this app made it difficult, pricey and a very unsuccessful nightmare! ### 1/5 — App is horrible *2022-06-10, version 12.2* I filed my taxes (Federal & state) through this app back at the end of Jan. 2022. They never submitted my state return, even though it said they did. Then several months later, when I was trying to (re)file my state return on a different site, my refunds were different. My federal refund should have been almost 3x what I got. I've been filing my own taxes since my first job (in the late 80's), I have never had any issues. Save yourself the headache, and get your full refund, by filing through another group. 🤬 ## Frequently asked questions about TaxAct Express ### What does TaxAct Express do? TaxAct Express allows you to prepare and file your federal taxes directly from your mobile device. It provides step-by-step guidance, helps you identify potential deductions, and guarantees you'll receive your maximum refund or accuracy compensation. ### What are the key features of TaxAct Express? Key features include the ability to prepare and file taxes from anywhere, secure biometric login, personalized product recommendations, support for all online products, seamless switching between app and desktop, and a maximum refund and accuracy guarantee. ### Is TaxAct Express free to use? The app itself is free to download and use for preparation. However, filing your taxes may involve in-app purchases depending on the complexity of your tax situation and the specific online product you choose. ### What kind of accuracy guarantee does TaxAct Express offer? TaxAct offers a Maximum Refund and $100k Accuracy Guarantee. If you receive a reduced refund or increased tax liability due to a TaxAct error, they will cover such charges and pay you the difference up to $100,000. This guarantee applies only to software errors, not user errors. ### Can I switch between the app and desktop versions? Yes, you can switch seamlessly between the TaxAct Express app and the desktop version. You can pick up right where you left off, ensuring a continuous and convenient tax preparation experience. ## Version history (last 1 release) ### 13.0.3 — 2023-02-17 General bug fixes and improvements ## Apps similar to TaxAct Express | App | Rating | Price | Category | | --- | --- | --- | --- | | [Grain: The Digital Credit Card](https://appshunter.io/ios/app/grain-the-digital-credit-card/id1410559121) | 4.5 (36,269) | Free | Finance | | [TaxCaster: Tax Calculator](https://appshunter.io/ios/app/taxcaster-tax-calculator/id346184215) | 3.5 (492) | Free | Finance | | [MyBlock: Tax Docs & Refund](https://appshunter.io/ios/app/myblock-tax-docs-and-refund/id490111274) | 4.6 (57,857) | Free | Finance | | [IRS2Go](https://appshunter.io/ios/app/irs2go/id414113282) | 2.9 (4,265) | Free | Finance | | [Serve](https://appshunter.io/ios/app/serve/id425685843) | 4.8 (40,899) | Free | Finance | | [Beem: Cash Advance & Banking](https://appshunter.io/ios/app/beem-cash-advance-and-banking/id1525101476) | 4.2 (29,695) | Free | Finance | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*