# Taxi Move - Chiama il tuo Taxi — user reviews > 107 indexed App Store user reviews of Taxi Move by TAXImove, rated 4.70/5 from 716 ratings. - Source: https://appshunter.io/ios/app/taxi-move-chiama-il-tuo-taxi/id6446115112/reviews - App overview in markdown: https://appshunter.io/ios/app/taxi-move-chiama-il-tuo-taxi/id6446115112.md - Rating breakdown: 5★ 618 · 4★ 48 · 3★ 14 · 2★ 2 · 1★ 34 ## What do users think of Taxi Move? Overall sentiment: positive **Pros** - 🚀 Quick and efficient service - 👍 Easy to use app - 🚕 Reliable and friendly drivers - 💰 Reasonable fares - 📍 Convenient pickup locations **Cons** - 🐛 App crashes or doesn't work - ⏱️ Longer than estimated wait times - 💳 Lack of price estimates before rides - 🚫 Inability to report issues with drivers **Commonly reported bugs** - App fails to send confirmation SMS - Taxi no-shows or cancellations - Unreliable location tracking **Most requested features** - In-app price estimates - Ability to report driver issues - Support for non-Italian phone numbers ## Newest reviews (18 of 107) ### 4/5 — Gets the job done *2026-07-09, version 4.1.5* No frills but seems to work ### 5/5 — Easy to use and friendly *2026-06-07, version 4.1.5* Easy experience using the app and very friendly driver. ### 2/5 — Can’t reserve a taxi *2026-06-06, version 4.1.5* Unless you have an Italian phone number, this app seems to force you to download an inferior English-language version (true to the universal Italian belief that there are only two languages in the world, English and Italian, and that no foreigner can ever understand Italian). This version doesn’t let you prenotare or reserve ahead of time, so no use for early flights, etc. It may work just fine for calling cabs right away, but didn’t help me. ### 5/5 — Marco was AMAZING!!! *2026-06-05, version 4.1.5* service was quick. Marco was incredible and so helpful with local information. He tolerated four American women with so much grace! ### 5/5 — Chabur *2026-06-05, version 4.1.5* Excellent service. On time and very courteous ### 5/5 — excellent driver *2026-05-24, version 4.1.5* Excellent service! The driver was punctual, professional, friendly, and drove safely. The car was clean and comfortable, making the trip very enjoyable. I highly recommend this driver and would gladly ride with them again. ### 5/5 — Great *2026-05-21, version 4.1.5* Preordered taxi to airport day before, on time and great service ### 5/5 — Easy and reliable! *2026-05-16, version 4.1.5* Such a great app for getting a taxi in Florence. Taxis are reliable and arrive quickly. Drivers are pleasant. ### 5/5 — Fast and friendly *2026-05-15, version 4.1.5* Arrived in well under the estimated time. Was very friendly and informative. ### 5/5 — Excellent *2026-05-10, version 4.1.5* My driver was a local, very nice, very professional. He was prompt, and was guided me directly. Bravo! ### 5/5 — Great *2026-05-10, version 4.1.5* Driver arrived on time and was pleasant and helpful with luggage. Good experience! ### 5/5 — Taxi to Airport *2026-04-30, version 4.1.5* Excellent service. Booked the taxi the day before and it arrived right on time. ### 5/5 — The best in Florence *2026-04-24, version 4.1.5* Fast, efficient, always pleasant taxi drivers ### 5/5 — Dependable *2026-04-22, version 4.1.5* Always available . We have not had any issues. ### 4/5 — Tourist *2026-03-15, version 4.1.5* Pretty good job! ### 5/5 — Great solution *2026-03-13, version 4.1.5* After paying for expensive Uber rides all week, finally i found this app, which has worked faster for 1/3 of the price. ### 5/5 — Siena Italy *2026-03-09, version 4.1.5* Chris was almost like hitting a tour guide! Very kind and engaging ### 5/5 — The only taxi app you need in bergamo! *2026-02-14, version 4.1.5* If visiting Bergamo - this is the taxi app you need. Simply download, quick sign-up, and call a taxi. friendly drivers too. Very positive experience overall. ## Most critical reviews (10 lowest-rated) ### 1/5 — Italian numbers only? *2026-07-10, version 4.1.5* Will not let me input a Canadian number to sign up. So I can't use the app here in Florence. ### 1/5 — Worst *2026-06-30, version 4.1.5* Tried the app a number of times over a span of 4 days. I think as never able to book a cab. It always said that there were no cabs available…what’s the point? Very frustrating ### 1/5 — It never worked *2025-10-10, version 4.0.22* Useless app if you can’t call a Taxi. ### 1/5 — Never receive SMS (US number) *2025-06-09, version 4.0.22* Unfortunately like many other apps, if you enter a US number (+1 xxx xxx-xxxx) you never get the confirmation text so you are unable to register ### 1/5 — Terrible app. *2025-05-07, version 4.0.22* Couldn’t use app to book taxi or call a taxi ### 1/5 — Never worked *2025-04-02, version 4.0.22* I downloaded this while in Florence as it was on the side of the cabs. Never got it to work at all. Just took public transit instead. Can’t find how to delete account now. Not a good app. Use other options of available. ### 1/5 — Never going to get a taxi *2024-11-27, version 4.0.16* The phone number is horrible and it’s almost as if the operators don’t want to talk to you, and when i just tried to use the app, I was denied 5 times in a row, and stranded in the rain. They aren’t reliable at all and this app should not be used by anyone. ### 1/5 — Terrible way to call a taxi *2024-07-26, version 4.0.16* Terrible way to call a taxi. It failed saying no taxi available in Siena Italy and Pisa too. It is clunky needed an address number instead of a location. It's difficult to find how to pre-order a taxi. And hard to pay if you didn't call the taxi. It's better to use the phone. These towns need Uber!! ### 1/5 — Unreliable *2024-07-21, version 4.0.16* It took forever to get it to work to reserve a cab. I tried to ask a cab driver in person to reserve a ride to the train station, but he told me to use this app. It didn’t work. And then when it finally did, the driver cancelled on me 10 min after the reservation time. ### 1/5 — worse taxi services ever *2024-06-15, version 4.0.14* this app is so inconvenient and unreliable. This type of service would never happen in america . It will tell you there are taxis a minute away and then you try to book and suddenly there are none. Then you try calling all the taxi numbers and the customer service people are also zero help. ## Most praised reviews (10 highest-rated) ### 5/5 — Smooth and comfortable trip *2026-08-07, version 4.1.5* Great experience! The taxi arrived quickly, and the driver was friendly and communicated very well. The trip was smooth and comfortable. I’m very satisfied with the service and would recommend it. ### 5/5 — Very easy, convenient! *2026-08-07, version 4.1.5* Great service, reasonably priced. Really easy to use ### 5/5 — Jay Firenze *2026-08-05, version 4.1.5* I be use this app regularly & am rarely disappointed having a booking confirmation first try .. but don’t give up > keep repeating the process & I usually have success 3rd try ! Mostly knowledgeable -& courteous- drivers.. & not infrequently really good service. I do especially like the assistance freely given with luggage handling.. tops marks for world best practice, Florence! ### 5/5 — Taxi Move Firenze *2026-07-29, version 4.1.5* The taxi driver from the station directed us to a QR code - the app is easy to use and our return journey arrived and delivered us exactly as specified ### 5/5 — 4 am pickup *2026-06-18, version 4.1.5* After initially not being able to reserve a taxi for a 4 am pickup after trying multiple times, I was able to request a cab at the time needed. Our driver picked us up within minutes and got us to the airport quickly. No problems. ### 5/5 — Ride to train station *2026-06-16, version 4.1.5* Booked view the app, very easy to use, would recommend. ### 5/5 — Mosca 8 *2026-06-14, version 4.1.5* Best taxi I’ve ever taken ### 5/5 — This is it *2026-06-12, version 4.1.5* Driver was great. He found us even though I put the wrong house number. He was very kind. ### 5/5 — The only taxi in Florence *2026-06-09, version 4.1.5* Obviously taxis in Florence feel they are better value….I agree totally. They arrive on time and are half the price of Uber. This app complements the taxi service in Florence. 👏🏻 ### 5/5 — Prompt and polite *2026-06-07, version 4.1.5* Great ride, quick pickup, new the city and got us there fast. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*