# TaxiCaller - for passengers — user reviews > 81 indexed App Store user reviews of TaxiCaller by TaxiCaller Nordic AB, rated 2.60/5 from 83 ratings. - Source: https://appshunter.io/ios/app/taxicaller-for-passengers/id604708748/reviews - App overview in markdown: https://appshunter.io/ios/app/taxicaller-for-passengers/id604708748.md - Rating breakdown: 5★ 25 · 4★ 6 · 3★ 6 · 2★ 6 · 1★ 40 ## Newest reviews (13 of 81) ### 4/5 — Great app *2025-06-07, version 22.5* Good app please bring back hail feature. I can’t stand a couple of drivers plus my dad need WC van or Prius V which I could choose from the map. Please I loved that feature. Thanks. ### 2/5 — Service *2024-07-28* Service is awful. It’s very hard to find a car sometimes. Even if you get a car, 4 times out pf 10, It doesn’t go your way. Only positive thing about it is price, it’s cheap. **Developer response:** Hello, we work as hard as possible to avoid this situations, could you please provide us with more details regarding experience and what exactly happened so we can investigate further. Please send the above info to : app.support@taxicaller.com ### 1/5 — Nassssssttttttyyy ride *2023-11-29* Just for 5 minutes you charged me 18 dollars without hesitation and there is only the driver who can see the price. While I usually pay $8 for this course. This is my first and last experience with you. **Developer response:** Hello, the estimated price is normally displayed before the booking, and controlled by the company that completes the ride, could you please provide us with more details regarding your ride at the following email address, so we can investigate this further: app.support@taxicaller.com ### 1/5 — No me da el monto de viaje *2023-10-04, version 22.5* Me parece buena opción. Pero no me parece justo que no me indique cuánto sería de mi viaje. Aparte nunca llego el que solicite y tuve que cancelar 🥲 ### 1/5 — Showed up on wrong day and time *2023-08-09, version 22.5* I pre booked for next week and they texted me saying they’re on there way now ??? ### 1/5 — Driver no show *2023-07-12, version 22.5* Booked an early ride to airport. No show so I had to drive myself leaving car in long term parking. Will cost $94. Never again ### 1/5 — I’m trying to book a app is not legit *2023-06-08* I was trying to plan my routes for my trip from my Airbnb and the different destinations I wanted to go to and suddenly last night the app says too many attempts. I tried to schedule a ride to get to the grocery store so I can buy some water and they said the route is too short so if you’re not spending a lot of money or they want you to spend over $40-$50 just to go to one place I just needed to buy some water and some necessities and a app rigged. ### 1/5 — Junk *2023-06-03* Tried it repeatedly in aniline Denmark and it did not work once, would just say “ finding a driver for you “ and never did even after 10 minutes. Deleted app. Does not work. ### 2/5 — needs improvement *2023-06-01* it used to let me pre book my trips to work a few hours or a day in advance. now when i try it says it has to be a full days notice. now it won’t even let me do that. i just tried booking a trip for tomorrow at 1:15 and it was 1:05 and it told me “too short of notice either book ASAP or a day in advanced.” well, i tried that! now so i’m not late to work, i have to book my trip almost two hours in advance! why did y’all change the booking feature! ### 1/5 — Horrible *2023-05-15* I left something in my driver car. I had called and messaged customer service the same day and also for the following several days. Not even a a call back. This is unacceptable and will be filing a complaint with the BBB. Very unprofessional and will file complaints wherever need be. ### 1/5 — No reliable, neither professional *2023-02-15, version 22.5* I set up a service on 02/08/2023 for the 02/15/2023 at 1:00 pm it was set up to be picked up at 12:15 PM. Today at 12:15 pm waited at 12:15 changed status saying searching for a driver? and the end no taxi. I lost my Doctors appointment and I had to pay my missing Doctors appt. DISAPPOINTED. ### 2/5 — takes forever *2023-01-26* if you an appointment or have to go to work highly suggest booking a taxi AT LEAST an hour early, bc they take forever literally ### 1/5 — Disappointed *2023-01-09, version 22.5* I pre-booked a cab through this app as the company suggested online to get to an early morning flight. All seemed well, can was booked to arrive at 6:15. At 6:15 there was no cab and then the app showed that they were searching for a driver. After a minute of searching my ride got cancelled! I will not use this app again! ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t get past phone number *2025-10-20, version 25.5.1* Why is it when I put my number in it’s saying it’s invalid huh?? Weird I’ve had that number for yearssssssss may you should fix it ### 1/5 — Dommage *2025-09-13, version 25.0.3* L'option de choisir notre chauffeur en cliquant dessus a disparue?? Dommage c'est ce que j'aimais de cette app et qui la différenciait des autres 🤷‍♂️ ### 1/5 — No show ! *2025-08-27, version 25.0.3* Airport taxi booked for 3.45am and nothing !!! Nearly missed our flight DO NOT USE wish I had checked reviews first minus 1 star ### 1/5 — Worst app EVER *2025-03-06, version 22.5* When you book a ride there is no way for the driver to contact you to ensure they are at the correct pick up location and support isn’t a thing at all. ### 1/5 — trip *2025-02-21* i requested a driver with a card reader. the app did not reflect that in my order the company wasn’t helpful. the guy told me so what are we gonna do. i kept going on about the card reader. and they just said i will double charge you the next ride. and i was told its rare for someone to have a card reader. that’s bad on the company. sending taxis without a card reader when it was specifically requested in the app. **Developer response:** Hello. Thank you for your review and for bringing this up. Would it be possible to provide us with more details regarding this ride at app.support@taxicaller.com ### 1/5 — Worst app *2024-09-06, version 22.5* If I could give this app zero stars I would this was the worst app I’ve ever used I got threatened by the taxi driver the app has many problems. It worked at first but stopped working after a while😡😡😡 ### 1/5 — Bait and switch pricing - do not use!! *2024-08-31* Used this to get a cab in Vancouver from Canada Place to the airport. I inputted 6 people and requested a larger car and noted that we had 4 adults and 2 kids. The estimated cost was “estimated” 33 CAD. When my driver got in touch, he said it was actually flat rate 41 CAD. Fine. Then when I went to pay he said it was another 10 CAD for the extra people and all the bags. And he also mentioned that because I used the app to hire him, it was more expensive (hence the extra 10CAD) than waving a cab down. So deceptive! Better off to use UBER or LYFT than using this app which is promoted on Vancouver taxis. **Developer response:** Hello, I am really sorry to hear that, could you please provide me with some more information regarding the ride at the below-listed email so I can investigate this further: app.support@taxicaller.com ### 1/5 — Booking issue *2024-08-30, version 22.5* I pre-booked a taxi through this app. 5 mins before arranged time, they just cancelled my booking. I booked another taxi as asap by using this app again. However, the previous booking hadn’t been cancelled on a taxi driver side. Because of that it became double booking. This app also sent me cancellation notice when the 2nd driver arrived at my apartment. Based on this, it seems that cancellation notification is actually sign that a taxi driver arrived… ### 1/5 — Completely useless! *2024-07-08, version 22.5* Tells you a taxi is booked, but when the time comes nothing shows up and you are stranded. No info as to if any taxis are in their way or if they have even got the order! Avoid! ### 1/5 — Taxi did not show *2024-02-19, version 22.5* Despite booking confirmation, taxi did not show up. At the booking time, the app started searching for drivers unsuccessfully ## Most praised reviews (10 highest-rated) ### 5/5 — Best driver ever *2024-12-17, version 22.5* He was very professional and polite and also was on time and respectful 10/10 Mr.joe Byrd ### 5/5 — Amazing *2023-09-27, version 22.5* I love it !!!!! ### 5/5 — App hay *2023-08-09, version 22.5* Tốt ### 5/5 — snsbdb *2023-08-05, version 22.5* dhdhdb ### 5/5 — Ok *2023-07-26, version 22.5* Hay ### 5/5 — Ok *2023-07-20, version 22.5* Rat tót ### 5/5 — Tốt *2023-07-04, version 22.5* Tốt ### 5/5 — Car 11 Shawn *2021-05-25* I’ve gotten Shawn nearly every time I’ve used this service and his company is always appreciated. He’s a friendly personality and a great driver. Never takes too long and is patient with me. Glad I found this company and these drivers— Thank you!! ### 5/5 — Servicio y Costo *2020-09-26, version 20.3.1* El servicio está disponible las 24 horas esta muy bien, así como el precio es accesible y justo, únicamente para pagar con tarjeta bancaria por lo regular lo requiero pero lo tengo que solicitar llamando, no sé si exista alguna forma en la aplicación para filtrar y cuando se elige el pago con tarjeta bancaria este seleccione específicamente a esos conductores 👍🏻 ### 5/5 — Excellent for immediate cab hailing *2020-01-02, version 19.10.1* The new 19.10.1 *major* update doesn’t leave much space to see my taxi coming on the tiny screen of my iPhone SE, but is otherwise a big improvement, which is all too rare for major version updates (you’ll need to login with your password the first time, though). Particularly appreciated is the feature allowing you to include a text note before booking, I don’t have to make as many voice calls for my city’s very good taxi service to know which exit of a building to pick me up at. Highly recommended if your city’s taxi company(ies) do their job on the other side of the system. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*