# TaxiF — user reviews

> 199 indexed App Store user reviews of TaxiF by MY ENVY SHOP LTD, rated 4.70/5 from 15,072 ratings.

- Source: https://appshunter.io/ios/app/taxif/id1483237136/reviews
- App overview in markdown: https://appshunter.io/ios/app/taxif/id1483237136.md
- Rating breakdown: 5★ 13,457 · 4★ 562 · 3★ 289 · 2★ 139 · 1★ 625

## What do users think of TaxiF?

Overall sentiment: negative

**Pros**

- 🚀 Reliable and easy to use
- 👍 Smooth and safe driving
- 👍 Excellent service
- 👍 Professional and respectful drivers
- 💰 Reasonable prices

**Cons**

- 🐛 Payment and billing issues
- 🐛 Unreliable phone verification
- 🐛 Unclear pricing and fare calculations
- 🐛 Poor customer support and lack of accountability
- 🐛 Drivers canceling trips or taking longer routes

**Commonly reported bugs**

- App crashes and connectivity issues
- Phone number verification not working
- Incorrect or changing fare amounts
- Drivers not showing up or canceling trips

**Most requested features**

- Expand driver coverage and availability
- Improve app stability and reliability
- Provide more transparent pricing and billing
- Enhance customer support and dispute resolution

## Newest reviews (10 of 199)

### 4/5 — It’s good

*2026-07-01, version 0.48.0504*

Especially when you have to do multiple journeys but the drivers are grumpy

### 2/5 — Amount variation

*2026-05-11*

Showing amount and while dropping amount different

**Developer response:** Hey there! We will look into the discrepancy with the amount displayed during your ride. Please contact our support team at support@taxif.com for assistance. If this issue gets resolved on your end, we would appreciate if you consider updating your rating. Thank you!

### 1/5 — عمان الذراع الغربي

*2026-05-02, version 0.48.0303*

السائق بخزي

### 1/5 — تطبيق تكسي اف

*2026-04-27, version 0.48.0303*

تطبيق روعه و عملي و مافيه مشاكل

### 1/5 — Doesn’t work

*2026-04-15, version 0.48.0303*

I tried signing up for the app & it keeps telling me my phone number isn’t valid. I tried someone else’s number and same thing. Very disappointed

### 5/5 — Very nice

*2026-04-04, version 0.48.03*

Excellent ممتاز

### 5/5 — Nice driver

*2026-04-03, version 0.48.03*

Nice driver

### 5/5 — Happy

*2026-03-21, version 0.48.0104*

Nice drive and good behaviour

### 5/5 — Ride

*2026-03-18, version 0.47.0605*

The driver was so nice cooperative too

### 2/5 — Driver mode

*2026-03-03, version 0.47.0605*

I have all the requirements of the appliance and its not getting accepted.

## Most critical reviews (10 lowest-rated)

### 1/5 — LACK STRUCTURE

*2026-08-17*

Their drivers may be using multiple apps I have ordered from them and Driver is going opposite direction when you message them and ask them. Why are you going in opposite direction, the driver says if you’re in a hurry cancel this happened to me multiple times the drivers know that they will get paid almost the full fair. Better use some other app.

**Developer response:** Hello! It sounds like you've had a really challenging experience with our drivers not following your requested routes. We assure you that we are actively working with our drivers to improve their skills and service level. Your feedback is invaluable, and we want to ensure this doesn’t happen again in the future. Please drop us a message at support@taxif.com with additional details so we can look into this case deeply. If we resolve the issue on your end, we would appreciate it if you could consider updating your rating. Thank you for your patience!

### 1/5 — تطبيق سيء

*2026-08-08, version 0.48.0702*

تطبيق صاير سيء و غليان و أسعار صارت دبل مش عارف ليش

### 1/5 — Drivers always ask for more than listed in app and don’t use map

*2026-07-30*

The app is very poorly designed 
None of the drivers use the map. What is the point of me imputing pick up and drop off if they’re not going to listen to it.
Plus, the prices in the app are also wrong. The drivers always ask for more, typically double.

**Developer response:** Hello! It sounds like you’ve faced some significant challenges with driver behavior and app functionality. We assure you that we are working with our drivers to improve their skills and service levels. The discrepancies between listed prices and what drivers request can be frustrating, and we understand how important it is for them to follow the provided routes. Please drop us a message at support@taxif.com with additional details so we can investigate this further. If we resolve the issue on your end, we would appreciate you considering an update to your rating. Thank you for sharing your thoughts with us!

### 1/5 — No customer service

*2026-07-10, version 0.48.0504*

Contacted the customer service to ask about few things in the app , they replied after 2 hours with wrong answers. A very bad start. Will never try it

### 1/5 — Awful

*2026-07-04, version 0.48.0504*

Thanks for not taking my number your the worst 👍

### 1/5 — عمان الاردن

*2026-06-30, version 0.48.0504*

الموقع خطاء فيه وصاير يلف كثير يعني اروح تكسي عادي دينار ونص هو ٣ دينار ياخذ بسبب اللف الكثير

### 1/5 — تجربه سيئه جدا و رح الغي التطبيق

*2026-06-04, version 0.48.0303*

الاسعار مش منطقيه ابداً. بطلب سياره و بحدد الموقع بكون السعر واضح و لكن بس اوصل عالمكان السعر بيزداد ٦٠ الى ٧٠ قرش زياده. تم الغاء التطبيق

### 1/5 — البيادر

*2026-05-29, version 0.48.0303*

التطبيق يضع أرقاماً شخصية للدعم والموظفون يتعاملون بأسلوب غير لائق مع شكاوى العملاء في الأوقات المتأخرة

### 1/5 — Horrible

*2026-05-18*

The price shown on the order is so affordable but when u get there the price is completely different. Its like they let anyone work, the drivers dont take care of their cars, the cars honestly smell like cigarettes, sweat and the most unpleasant one is feet. They’re always taking too long to reach you and cancel randomly. Overall the app is horrible, it needs alot of fixing, and many protocols before a driver starts working under them. I wish i could rate it -10 but 1 should suffice.

**Developer response:** Hello! It sounds like you've had a really disappointing experience with our taxi service, and we appreciate you sharing your thoughts with us. We understand how important accurate pricing and clean vehicles are, and we recognize that we fell short in these areas. We are actively working with our drivers to improve their skills and service level, and we will investigate your concerns further. Please reach out to our support team at support@taxif.com with additional details about your experience. If we resolve the issue on your end, we hope you’ll consider updating your rating. Thank you for your feedback!

### 1/5 — Very bad pricing system

*2026-05-11, version 0.48.0303*

They say its the least amount and then add more money as a transaction fee

## Most praised reviews (10 highest-rated)

### 5/5 — Nasim

*2026-08-10, version 0.48.0702*

Thank you so much . Nice and easy trip with a good captain

### 5/5 — Thanks

*2026-08-03, version 0.48.07*

Best captain

### 5/5 — I like really taxiF price is nice

*2026-07-30*

TaxiF is better i feel i am happy with price and timing and really driver behaviour is very respectfull 😊😊😊

**Developer response:** It's fantastic to hear that you're happy with the pricing, timing, and the respectful behavior of our drivers! We are continuously working with our drivers to enhance their skills and service level. Your positive feedback truly brightens our day. If you have any additional details or suggestions, please feel free to reach out to our support team at support@taxif.com. If everything is resolved on your end, we would appreciate it if you could consider updating your rating. Thank you for sharing your experience!

### 5/5 — 🥰🥰

*2026-07-15, version 0.48.0504*

Good guy

### 5/5 — Masalllah

*2026-06-17*

number 1 guy he is very professional and friendly keep it up bro 


l brother from another mother

**Developer response:** Hello! It’s fantastic to hear such high praise for our team member. Your recognition of their professionalism and friendliness truly brightens our day. We appreciate you sharing your experience! 😊

### 5/5 — ضاحية الرشيد

*2026-06-11, version 0.48.05*

ماشاء الله ع موعد ومعاملة رااائعة

### 5/5 — تطبيق جيد جدا من احسن التطبيقات

*2026-06-11, version 0.48.05*

جيد جدا

### 5/5 — المفرق الاردن

*2026-06-09, version 0.48.0303*

ممتاز جدًا

### 5/5 — كل الاحترام

*2026-05-20, version 0.48.0303*

والتقدير الك

### 5/5 — Just started today

*2026-05-19, version 0.48.0303*

Very pleasant drivers!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*