# TBC Bank — user reviews > 340 indexed App Store user reviews of TBC Bank by TBC Bank, rated 4.90/5 from 116,671 ratings. - Source: https://appshunter.io/ios/app/tbc-bank/id766598432/reviews - App overview in markdown: https://appshunter.io/ios/app/tbc-bank/id766598432.md - Rating breakdown: 5★ 110,695 · 4★ 2,942 · 3★ 1,037 · 2★ 504 · 1★ 1,493 ## What do users think of TBC Bank? Overall sentiment: neutral **Pros** - 💎 Excellent service - 👍 User-friendly interface - 🔒 Secure banking - 🚀 Convenient and fast - 🤝 Great customer support **Cons** - 🐛 Frequent app crashes - 🔄 Too many forced updates - 🔑 Difficult password management - 🕰️ Slow performance - 📱 Compatibility issues with new devices **Commonly reported bugs** - Login screen freezes - Incorrect account balance display - Issues with password change functionality - Unreliable SMS code delivery - Scrolling problems in transaction history **Most requested features** - Dark mode option - Improved transaction history and reporting - Customizable bill payment organization - Push notifications for transactions - Support for contactless payments ## Newest reviews (10 of 340) ### 2/5 — Some improvement in Investments *2026-08-05, version 8.54.0* TBC has upgraded its investments offering with direct account in DTCC for US stocks and offering LSE lisiting equities. The massive part which is still missing are UCITS ETFs - without them Booking any reasonable wealth > $60k is not possible due to US estate tax - TBC Capital team, please focus on that! After that direct access to Euronext 🇪🇺, SIX🇨🇭, DFM and ADX 🇦🇪, Tadawul 🇸🇦 would be welcome. On the bonds side, access to Armenian and Uzbek bond placements is a must! ### 3/5 — OTP failing for UK customers *2026-06-16, version 8.46.1* SMS, WA and email failing for OTP ### 5/5 — Good app *2026-01-22, version 8.27.0* Add France support ### 4/5 — Добавьте русский язык для удобства пожалуйста!!!!!! *2026-01-01* Для полного удовлетворения Сделайте пожалуйста в приложении крупнее шрифт и более чёткий !!!Мы очень любим Сакартвелос и её гостеприимный народ!, Пожалуйста добавьте русский язык. Пожалуйста!!!Для полного удовлетворения работы ### 2/5 — Problems with simple transactions *2025-10-24, version 8.18.0* The app didn’t allow me to make a simple small transfer to another TBC account. For 2 days they’ve been sending me from one customer service agent to another, unable to solve an issue that seems so simple. ### 5/5 — Добавьте русский *2025-10-14* Банк просто отличный !!! Один минус нет русского языка . Добавьте пожалуйста 🙏 ### 1/5 — Sybau *2025-10-09, version 8.15.1* Horrible ### 5/5 — Thank you to TBC IT support! *2025-10-06* The best online banking apps in the world! Thank you, TBC IT Team! **Developer response:** Hello, thanks for taking out time to rate us. It really helps us to keep going and deliver the best💙 ### 4/5 — Hide Transactions *2025-10-04, version 8.15.0* Please let us hide some transactions from charts and statistics. ### 1/5 — Hiding Transactions From Charts *2025-09-23, version 8.13.1* Implementing this shouldn’t be that hard, right? Let us hide transactions from charts. ## Most critical reviews (10 lowest-rated) ### 1/5 — This looks like a scam. *2026-07-30, version 8.53.0* My account was blocked, yet the bank kept charging monthly fees for inaccessible services. This looks like a scam. ### 1/5 — Not user friendly *2026-04-29, version 8.40.0* Difficult to find anything you need ### 1/5 — Cant transfer money from personal to business account *2026-02-20, version 8.32.0* I cant transfer money from personal to business account. Wasted my day ### 1/5 — მზეებო *2026-02-09, version 8.30.0* ეს რა არის რა საშინელებაა, დააბრუნეთ ძველი, წინა ვერსია! პს. თქვენ შ.. ხომ არ გაქვთ, რა დაკითხვეს ატარებთ აპის საშვალებით?! ### 1/5 — Программное обеспечение *2026-01-27* Не плохо было бы добавить Русский язык. Двигаются надо дальше а не стаять на месте. К стати у ваших конкурентов есть Русский язык ! ### 1/5 — Не открыли счёт без объяснения причин *2025-12-04* После заполнения анкеты прислали email с просьбой подойти в отделение. Я пришёл, объявили отказ. Почему это было не написать в email? Это неуважение. Этому банку не нужны порядочные клиенты, либо там кто-то с синдромом вахтёра рассматривает заявки. ### 1/5 — დიზაინი *2025-12-01, version 8.23.0* დააბრუნეთ ისევ ძველი დიზაინი ### 1/5 — მზეებო *2025-11-18, version 8.21.2* ეს რა არის რა საშინელებაა, დააბრუნეთ ძველი, წინა ვერსია! ### 1/5 — Terrible app *2025-11-04, version 8.19.0* It keeps logging me out and asking me for photo of my face, even though I put the correct password, they have all the information about me, they still want more and more and more information. I am closing the account, there are other ways to improve your security without punishing all your good customers… ### 1/5 — Unbelievable — blocked my card and ignored all my messages! *2025-10-27* TBC Bank blocked my card without any notice and has ignored me for more than a week! I sent many messages in the app , no reply. They answered my email once, but didn’t even read it, just sent a random link about opening a new account. I’m abroad and can’t use my money. Totally unacceptable service. TBC, unblock my card immediately! TBC, დაუყოვნებლივ განბლოკეთ ჩემი ბარათი! **Developer response:** Hello, We are sorry you're having issues with the app. Could you please send us details of the problem on our TBC official messenger account (https://m.me/tbcbank) so that we can help you. Thank you for your feedback ## Most praised reviews (10 highest-rated) ### 5/5 — Быстро и удобно! *2026-08-11* Виртуальную карту открыли за день и сразу можно пользоваться в аппл пей. ### 5/5 — Best *2026-07-27, version 8.53.0* Best ### 5/5 — I’m always satisfied with your service *2026-07-09, version 8.50.0* I’m always satisfied with your service ### 5/5 — Добавьте русский язык *2026-07-02, version 8.49.1* Добавьте пожалуйста русский язык ### 5/5 — Service *2026-05-02, version 8.40.0* Brilliant ### 5/5 — Perfect bank! *2026-04-30* 👍👍👍 ### 5/5 — მარტივი,ხელმისაწვდომი *2026-04-05, version 8.38.0* ძალიან კომფორტული მობილბანკია,მარტივი დაინსტალირება,რეგისტრაცია ,მოხმარება. საქართველოშიც და მის ფარგლებს გარეთაც ### 5/5 — Great app *2026-03-10, version 8.34.0* ux is very good, fits all my requirements ### 5/5 — The best! *2026-02-10* Amazing APP. Thanks TBC Bank. ### 5/5 — К *2026-02-01, version 8.29.0* Очень вежливо и оперативно работают! Спасибо --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*