# TBS: Get Paid — user reviews > 17 indexed App Store user reviews of TBS by TBS Factoring Service, LLC, rated 4.00/5 from 56 ratings. - Source: https://appshunter.io/ios/app/tbs-get-paid/id1438166003/reviews - App overview in markdown: https://appshunter.io/ios/app/tbs-get-paid/id1438166003.md - Rating breakdown: 5★ 40 · 4★ 0 · 3★ 2 · 2★ 3 · 1★ 11 ## Most critical reviews (10 lowest-rated) ### 1/5 — Exiting their service is a pain *2024-12-01* This was the first corporation to scam me out of money. When I wrapped up my car hauling business they made the account closing process so difficult and changed the requirements multiple times for me to receive my final payout. It was clearly intentional so roughly 300-500 ended up in someone’s pocket within the company or the corporation itself. Either way, be cautious. ### 1/5 — do not recommend *2024-03-13* I have been with them over 4 years, i submit loads daily and have at least 1 issue a week. You can never speak to the same person, let alone get someone who speaks clear English. When it comes to us the carrier, TBS does not care. Also i was promised a better rate then 4% time after time still nothing. ### 1/5 — WORST FACTORING COMPANY *2023-06-14* We are currently on a contract with them and we pay them 4%. Included in that 4% they stated they would pay us no matter what, which was a big lie on their part. Not only do they owe us a lot of money, but the workers do nothing about it and I am tired of calling and having nothing being done. They don’t even tell us when they deem a load ineligible so we can try to fix it. We WORKED for that money and they refuse to pay up or even tell us why they haven’t. **Developer response:** Hi YaGirl03. Thank you for sharing your feedback. We take all reviews seriously and would like to investigate your issue. Please send an email with your TBS client ID to customerservice@tbsokc.com and someone will be in touch with you shortly or give us a call at 1-800-207-7661. We look forward to hearing from you. ### 1/5 — Tremenda mier.. *2022-08-12* Muy mala atención al cliente llamas y nunca te contestan estoy mamado de esta gente ### 1/5 — Unable to submit schedule *2022-03-16* Since I updated the app I have not been able to submit any of my loads. **Developer response:** Hey there, I’m sorry to hear you are unable to submit a schedule. I’d love to find out more details if you are willing to provide them. Please reach out to me at james.mcpherson@tbsokc.com and I would be more than happy to get to the bottom of this issue for you. ### 1/5 — Mr Fedup *2022-03-01* The new app is trash. It doesn’t allow you to submit loads. **Developer response:** Hey there, Sorry for your recent experience. We know the new update has caused some issues, but we did push an update that should remedy the issues you were having. I invite you to download version 3.0.3. You should be able to manually update within the next hour. ### 1/5 — Terrible *2021-06-23* This app has gone from being good to just trash. It no longer updates new client , no update on dashboard and overall the company has gone from being good to trash .. To needs to wait 40 mins to speak to a rep , funding is taking long . ### 2/5 — Worst Factoring service ever *2022-10-31* I have been with TBS over 6 months now and it’s by far the worst company ever if you are look for Great Customer Service this is NOT the company to go to!! They barely respond to emails the customer service representatives have no clue what they are good at factoring loads that’s it that’s all!!! But it more that that to this! **Developer response:** Hi! We are sorry you have been unsuccessful in getting in touch us. Please email your TBS client ID to customerservice@tbsokc.com so we can direct your inquiry to your account executive team. You can also log into this app, TBS: Get Paid® app, or the web portal any time to manage your account, view the status of your invoices, check credit, create aging reports, and more. Additionally, our 24/7 live chat feature connects you with one of our representatives day or night. ### 5/5 — TBS *2019-04-01* Awesome! ### 5/5 — Amazing!!! *2019-03-29* This app is fantastic! I am able to do everything I need to keep my business moving with positive cash flow. Great job! ## Most praised reviews (7 highest-rated) ### 5/5 — Simple/Easy/Straight Forward *2019-03-29* This app makes it so easy for me. ### 5/5 — Easy to use *2019-03-29* This app is very easy to use ### 5/5 — TBS App *2019-03-29* The app is simple and convenient for anyone! ### 5/5 — Easy and convenient *2019-03-28* The app is straight forward and is easy to use. ### 5/5 — So user friendly *2019-03-18* This application is very user friendly and very simple to use! ### 5/5 — Great app! *2018-12-23* Super fast!! ### 5/5 — Easy! *2018-12-03* This is a highly-intuitive factoring application. I also really like the design. 5 Stars!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*