# TBS: The Benefit Solution

> Mobile access to company benefit plans, coverage, and claims management. (iPhone/iPad app by Aon.)

- Source: https://appshunter.io/ios/app/tbs-the-benefit-solution/id1184564791 (this page in markdown: same URL + `.md`)
- Developer: [Aon](https://appshunter.io/developer/386566725)
- Category: Business, Health & Fitness
- Price: Free
- Rating: 3.00/5 from 2 App Store ratings · 119 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 218 MB
- Released: 2017-02-17
- Data updated: 2026-08-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/tbs-the-benefit-solution/id1184564791/reviews.md

## What is TBS?

Have instant access to your company provided benefit plans and information with The Benefit Solution (TBS) mobile app. 

Log into the App using the TBS username and password you have already been provided with.  As a first time user, a client PIN is also required which will be provided to you in the announcement email and is also shown on the benefits portal (TBS) website.  The App allows you to change your language preference if another language is available to you on the website. 

Features
•	View personal information on yourself and your dependents, if any
•	View your current benefit coverage in company provided benefit plans
•	Initiate enrollment transactions that will be completed on the benefits portal website
•	View spending and reimbursement account balances 
•	Submit spending and reimbursement account claims using your device’s camera to take and upload receipts
•	View your total reward statement 
•	Set your language preference 

Note that not all the features above may be available as this varies from company to company.  Details will be provided to you.

Please call the help desk numbers listed on the benefit portal website if you have any issues with logging into the App.

## Key features

- View personal and dependent information
- Check current benefit coverage
- Initiate enrollment transactions
- View spending and reimbursement balances
- Submit claims with receipt uploads
- View total reward statements
- Set language preference

## Recent user reviews (10 of 119)

All indexed reviews: https://appshunter.io/ios/app/tbs-the-benefit-solution/id1184564791/reviews.md

### 1/5 — Unusable

*2026-03-06, version 8.6*

This just crashes every time you try to open it

### 1/5 — So difficult to log in

*2026-02-03, version 8.4*

Rubbish

### 1/5 — Unbelievably difficult to use

*2026-01-05, version 8.4*

I think these companies deliberately make the app so difficult to use so that you don’t want to submit a claim anymore. Why does Apple allow app of such quality to exist?

### 1/5 — Don’t bother

*2025-09-23*

Unable to log in even having emailed support. Had to call, asked questions I can’t answer just to get a person. support guy sounded like he was in a cave and was having a separate conversation whilst dealing with me. He did get the password reset but it’ll last 24 hours and no way for me to reset it. App threw out messages this show coding errors. Gave up. 
Quite why we have gone with this solution I’ve no idea.

### 1/5 — Garbage App

*2025-08-08, version 8.1*

This is by far the worst app ever made for corporate claims; Any HR uses this can be related with this app nature - garbage. Micare did a better job, relatively.

### 1/5 — Where is the App

*2025-07-20, version 8.0*

This is not an App it’s just a web portal and very badly implemented, unusable is an understatement.

### 1/5 — Lazy app

*2025-07-10, version 8.0*

I dont believe some of big company using this.

### 1/5 — Bad UX

*2025-04-07, version 7.9*

Unable to upload photos, it’s bad.

### 1/5 — The App has a Bug

*2025-03-17, version 7.8*

After entering the credentials it asks for 2nd authentication with the last 4 characters of your NRIC/FIN

After keying that in nothing HAPPENS!

### 1/5 — 제출하기가 안됩니다.

*2025-02-12, version 7.7*

막상 다 작성하고나서 제출하기 버튼이 활성화안되서 시간만 낭비하게 됩니다. 제발 개선해주세요

## Frequently asked questions about TBS

### What does The Benefit Solution app do?

The Benefit Solution app provides instant access to your company-provided benefit plans and information. You can view personal details, check your current benefit coverage, manage spending and reimbursement accounts, and initiate enrollment transactions.

### How do I log into The Benefit Solution app?

You can log into the app using your existing TBS username and password. For first-time users, a client PIN is also required, which can be found in your announcement email or on the benefits portal website.

### Can I submit claims through the app?

Yes, you can submit spending and reimbursement account claims directly through the app. The app allows you to use your device's camera to take and upload photos of your receipts for claim submission.

### Is The Benefit Solution app free to use?

Based on the provided information, the app is free to use. There are no mentions of in-app purchases or subscription fees for accessing its features.

### What information can I view about my benefits?

You can view your personal information and that of your dependents, your current benefit coverage in company-provided plans, your spending and reimbursement account balances, and your total reward statement.

## Version history (last 5 releases)

### 9.0 — 2026-08-15

Minor Enhancements

### 8.9 — 2026-06-13

Minor Changes

### 8.8 — 2026-05-23

Minor bug fixes

### 8.7 — 2026-03-25

minor bug fixes and enhancements

### 8.6 — 2026-02-07

minor bug fixes and enhancements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*