# TCB 2Go — user reviews

> 7 indexed App Store user reviews of TCB 2Go by The Citizens Bank, rated 3.50/5 from 22 ratings.

- Source: https://appshunter.io/ios/app/tcb-2go/id945162221/reviews
- App overview in markdown: https://appshunter.io/ios/app/tcb-2go/id945162221.md
- Rating breakdown: 5★ 12 · 4★ 1 · 3★ 1 · 2★ 3 · 1★ 5

## Most critical reviews (7 lowest-rated)

### 1/5 — Delete and reinstall constantly

*2023-01-24*

This app never loads for me. The wheel just spins and spins for days until I delete the app and reinstall it. I also get locked out frequently and have to call local branch, who directs me to the 800#, and back to main branch in a vicious cycle in which I am constantly frustrated. Enough to switch banks.

### 1/5 — Fix your website first

*2019-05-25*

Error codes like no tomorrow

### 1/5 — the most unreliable app i have ever seen

*2017-07-02*

you can hardly ever access your information which is crazy because i can leave the app and go to safari and log right on but if you are going to have an app at least spend some money to make sure it works! very disappointed

### 2/5 — Please update!

*2019-02-13*

Please upgrade this app and make it better!

### 2/5 — ....

*2019-02-08*

Horrible!

### 3/5 — Updating an older review 8/1/22

*2022-08-02*

The app has improved greatly over the years but the online banking system behind it needs some work. Resetting my password every few months is a royal pain. I’m always trying to manage on the fly and have been locked out several times I’ve the past few months and always have to call in to reset it, whether or not it’s convenient. At this point I’m running short on memorable passwords to use. Please change this!

### 5/5 — Awesome App

*2018-11-21*

So great to be able to have mobile banking. Can do everything thru it that I can do online. Thanks for such a great app!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*