# TCB Mobile Banking — user reviews

> 12 indexed App Store user reviews of TCB Mobile Banking by The Citizens Bank Morehead KY, rated 4.80/5 from 510 ratings.

- Source: https://appshunter.io/ios/app/tcb-mobile-banking/id649029052/reviews
- App overview in markdown: https://appshunter.io/ios/app/tcb-mobile-banking/id649029052.md
- Rating breakdown: 5★ 456 · 4★ 31 · 3★ 12 · 2★ 1 · 1★ 10

## Most critical reviews (10 lowest-rated)

### 1/5 — The old app was great

*2025-09-25*

This app has made keeping track of your finances almost impossible. I need to use the app daily and the old app was great, it was the reason we switched to this bank. Unfortunately it has become such a hassle to use that we will be moving all of our accounts to our other bank.

### 1/5 — Worst banking app

*2025-05-30*

This is the worst banking app I’ve seen. Hard to log in, freezes, unnecessarily complicated and it doesn’t do anything the old app didn’t do before they updated. There are a lot of times, including while I’m writing this review, that I can’t even log in at all.

### 1/5 — Garbage

*2024-10-26*

This app is complete garbage. Constantly randomly signing me out for no apparent reason, I have to constantly put my password in multiple times before the app will let me look at my account. And taking forever to update my info. It’s 2024 and TCB still doesn’t have a good mobile app.

### 1/5 — Awful

*2023-03-29*

Keeps kicking me off and not letting me enter my password. I’ve had to change it multiple times just to be able to check my account balance. I’m ready to switch banks now…

### 1/5 — Horrible

*2022-07-27*

why does a bank have more access to my money than i do? constantly kicking me off my account and saying my password is incorrect. i’ve had this issue and changed my password at least 2-3 times in the past few months and i’m sick of constantly not being able to see my information without calling. horrible app and nothing has changed in the past year!! shutting down my account soon. :/

### 1/5 — Bad app

*2021-12-20*

Constantly kicking me off the app and saying something has went wrong. Terrible if you are looking for a reliable way to check your banking.

### 4/5 — App freezes a lot, have to reboot iphone.

*2022-03-16*

This freezing is a large nucience

### 5/5 — Autobooks For Small Businesses

*2024-11-14*

Love the ability to accept cards using my iPhone!!  So easy and worked great for an auction held for anfund raising event.

### 5/5 — Review

*2024-07-30*

The citizens bank has done me well for years and I sure do love the mobile deposit and being able to pull up my account is a wonderful suggestion by whom ever come up with this app thank you so much citizens bank

### 5/5 — Bank Anytime

*2020-02-10, version 19.3.20*

Works great! Love the alerts and being able to do mobile deposits.

## Most praised reviews (2 highest-rated)

### 5/5 — Works great

*2013-07-17*

BillPay works great

### 5/5 — Love the app

*2013-06-28*

Glad to be able to get the info I need quickly on my iphone.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*