# TCP Smart — user reviews > 119 indexed App Store user reviews of TCP Smart by TCPi, rated 4.10/5 from 66 ratings. - Source: https://appshunter.io/ios/app/tcp-smart/id1400601542/reviews - App overview in markdown: https://appshunter.io/ios/app/tcp-smart/id1400601542.md - Rating breakdown: 5★ 44 · 4★ 8 · 3★ 2 · 2★ 1 · 1★ 11 ## What do users think of TCP Smart? Overall sentiment: negative **Pros** - 👍 Easy to set up and use - 💡 Affordable smart home devices - 🎨 Wide color and brightness options - 📱 Convenient remote control via app - ⚡ Reliable performance when working - 🔌 No subscription required - 🏠 Good for home automation and security **Cons** - 🐛 Frequent disconnection issues - 🐛 App crashes and freezes - ❌ Poor remote access functionality - ❌ Inconsistent device status display - ⚠️ Unreliable after app updates - ⚠️ Complicated UI and navigation - 🔐 Privacy and security concerns - ⚠️ Lack of developer support and updates - ❌ Incompatible with HomeKit and some voice assistants - 🐛 Random device activation issues - ⚠️ 2.4GHz WiFi only limitation - ❌ Forced logout and re-authentication **Commonly reported bugs** - App fails to connect to devices remotely - Unable to establish secure connection error - Devices show incorrect status on home screen - App crashes when changing colors - Devices randomly disconnect and flash - Login attempts fail repeatedly - Chinese text appearing with English language selected - Incompatibility with iOS updates (iOS 15, iOS 17, iOS 26) - Widget functionality missing after updates - Firmware update failures for TRV devices - App loses device connection after power cuts - Schedule changes are ignored - App lags and takes excessive time to respond - Device state out of sync with actual state - App continuously logs users out - White text on white background in registration - App not available in certain regions after reinstall - Incompatibility with 5GHz WiFi networks - Devices turn on randomly without user action - Bluetooth connection works better than app control **Most requested features** - Dark mode for app interface - iOS 18 widget support - iPad app version - Siri integration and HomeKit compatibility - Improved schedule and timer functionality with minute/hour options - Ability to save custom color/brightness scenes - Device status display on home screen - Ability to change device order on home screen - Remote access outside home network - Multi-user device sharing without disconnection - Google Home integration - Scene creation and management improvements - Ability to control brightness/color when light is off - Seconds precision on timer controls - One-hour quick-on timer option - Physical remote control option - Better Alexa integration - Device labeling instead of long ID strings ## Newest reviews (17 of 119) ### 3/5 — Inconsistent App *2025-12-04, version 1.2.0* Why does the device desktop provide status for each device and then when you go into each you find that it is on a different so who knows what the status is!!!? ### 3/5 — Little basic. *2025-11-18, version 1.2.0* It’s ok and does the job but could be a bit better. We have a WiFi connected heater/cooling fan but the timer increments are in hours only. 15 minute or even half hour choices would be less expensive to run. ### 1/5 — Alex *2025-09-16, version 1.2.0* The app is not working and useless, which makes socket plug useless as well ### 2/5 — Missold and clunky *2025-07-31, version 1.2.0* Much like most of the people reviewing things here, I purchased six plugs to run a bunch of devices in different rooms using my Siri as it is plastered all over the box. App is not too bad but I’m pretty sure the option to make rooms is completely gone. ### 1/5 — Rubbish no Siri *2025-05-27, version 1.2.0* Does not work with Siri and a total security risk ### 1/5 — Useless *2025-03-10, version 1.2.0* Doesn’t work. 2.4Ghz only? In this modern age? Please. ### 3/5 — Update ideas *2025-02-04, version 1.2.0* Over all descent but needs some updating: Ability to change colour and brightness even with light off. Ability to add more Scenes. Ability to have a Scene colour be light off for strobe effects. Ability to switch from White to colour without it changing. Improved Schedule mode. Ability to have seconds on timer. ### 2/5 — Awful app *2025-01-20, version 1.2.0* The app keeps losing track of the electric plug. I have to keep restarting and waiting for random periods of time before it appears again. Moreover, the state of the plug is always out of sync assuming that it’s on while it’s off after the last timer action. Also some genius thought that slider is the best UI element to select a timer interval for seconds (from 0 to 86400 seconds!?). Good luck trying to set exact 30 minutes timer precisely. I’m not giving it 1 star just because it kind of works in the end but with a lot of wait in and frustration each time I’m using this app. ### 1/5 — Drops Alexa *2025-01-04, version 1.2.0* 1 plug works fine but when you add another it won’t link to Alexa very dissatisfying. ### 1/5 — Don’t buy TCP products *2024-12-24, version 1.2.0* Widget stopped working. Badly written FAQ says to reinstall app. Deleted app as instructed. Unable to reinstall with error message saying it is unavailable in my location (UK). Unable to use my lights. Have been through app FAQs but they are written in broken English and zero help. Do not buy TCP products. ### 1/5 — Used to work but not anymore *2024-12-09, version 1.2.0* Since last app update the smart switch only works when phone and switch on the same network. No longer works remotely. ### 1/5 — Rubbish *2024-11-12, version 1.2.0* After last update no longer functions off 4G network 👎 ### 3/5 — Dark Theme Feature *2024-10-10, version 1.1.9* The app is great, But it is so bright, a dark theme feature on the app needs to be added!! ### 4/5 — Widget *2024-10-01, version 1.1.9* Please add the widget for iOS 18 ### 1/5 — TRV Now Won’t Update *2024-09-27, version 1.1.9* Since this latest update the TRV now won’t update to the latest firmware. I’ve tried reconnecting numerous times. Nothing. TRV is no longer working as a result meaning I can’t control office temperature which is costing me money. Please fix asap. ### 1/5 — disconnects randomly *2024-09-04, version 1.1.8* so annoying to use especially when the lightbulbs in the house start randomly flashing despite having a connection and need to be reconnected again out of nowhere ### 3/5 — It’s okay. *2024-07-30, version 1.1.8* It’s a fairly basic app. The downside is that it forgets my information and logs me out now and then which is frustrating. It also removes the setups I create. So 2.5 stars rounded up. ## Most critical reviews (10 lowest-rated) ### 1/5 — The top lightbulb is a sham it works better in Bluetooth but for some reason scenes fail to trigger *2026-03-10, version 1.2.1* Every single time the fade options are poor u should be able to pulse each colour if u so wish i think the app is berry limited the smart features ant berry smart with tcp wont be buying there product again ### 1/5 — Issue with connection to cameras when away from home *2026-02-13, version 1.2.0* Can not connect to my cameras when not in the same Wi-Fi from some time ago. They were working fine then probably software upgrade killed it. TCP offered a refund / I can’t find receipt lol/ but it must be soft issue with ‘unable to establish a secure connection’ fault. PLEASE FIX THAT BUG !! Thanks ### 1/5 — Unable to log on *2026-01-28, version 1.2.0* App seems not to be working anymore, it hasn’t been updated by a developer for some time now. My various login attempts failed. I am now unable to set up my bulb ### 1/5 — Bad review *2026-01-27, version 1.2.0* Really faulty app everytime I tried to change colour I would get kicked straight off the app and it done this every single time I could do nothing on the app except log into my account that’s all I could do wasn’t able to change the light colour or anything ### 1/5 — Needs work *2026-01-10, version 1.2.0* Since upgrading to iOS26 the app is no longer as compatible. There are many bugs and does not show the current state of the smart plugs, Chinese writing is also being shown with English set as the language. ### 1/5 — For Goodness Sake *2025-12-01, version 1.2.0* Needlessly complex, bad UI and a very high rate of failure when trying to add a simple plug. ### 1/5 — Not Straightforward *2025-11-20, version 1.2.0* I’m not an idiot when it comes to using heating apps as I’ve used a few. I recently bought a heated towel rail and I’ve found trying to set up schedules (or amending an existing one) very difficult (well I gave up and deleted the app to try and start again. Wish I’d known before I bought it. If it hadn’t been hung up I would have returned it. ### 1/5 — Read the User Agreement *2025-11-03, version 1.2.0* I've just bought one of their dehumidifiers and set about downloading the app. I wonder how many people actually read Privacy Policies and User Agreements. I do. I did and it looks as if I'm buying weaponry not a dehumidifier. I'll not bother with the app and avoid exposing my online data to this crew. I suggest you take the same path. Also, most previous users seem to think the app is hopeless. ### 1/5 — Disconnections *2025-10-14, version 1.2.0* Constantly disconnecting my light. Ridiculous. The TP-Link light I have never does this. The switch for my hallway light is in a bad location. I need this light for myself and visitors, it never works anymore. ### 1/5 — Not working *2025-10-04, version 1.2.0* My app isn’t working won’t let me turn it off or on won’t let change colour ## Most praised reviews (10 highest-rated) ### 5/5 — Love it *2026-03-12, version 1.2.1* This app works amazing, i really like it and love it ❤️ ### 5/5 — MR UK *2026-01-23, version 1.2.0* Very happy with this app and lightbulbs you don’t have to pay anything very simple to set up works brilliant could not wish for anything better you can switch on and off from home or from you can put your lights on entertainment to come on works perfect with no subscription ### 5/5 — Widget missing in iOS18 *2024-09-18, version 1.1.8* Please update the app for iOS 18 to bring back the widget feature. All other features seem to work as normal with no need for updates as far as I can tell. Thank you ### 5/5 — Good *2024-06-08, version 1.1.8* . ### 5/5 — Please !!! *2024-04-27, version 1.1.8* Please please do an iPad app ### 5/5 — Uk Council house trying to do it trendy *2024-04-02, version 1.1.8* I’ve been using this app and these lightbulbs for more than one year now it works brilliant no problems at all. Everything is connected and all good and lifespan of the product is brilliant. I would recommend it. You cannot connect it to Google Well, I’ve not found the way yet But except from that, everything is good ### 5/5 — TCP smart *2023-10-29, version 1.1.8* This is rlly good but one issue is that when I put it on it worked great for abt 1 month and now it flashes sometimes but u turn it off for 10 secs and it works 5⭐️🌟 ### 5/5 — I love this app. *2023-09-30, version 1.1.8* This game is pretty fine, but suddenly I don’t know how to change the light colours. So someone mind if you telling me how ### 5/5 — Great app *2023-04-13, version 1.1.7* Had this app for many years and I h the ink it’s great. The only downfall is when you lose connection you have to manually add each plug to the WiFi by typing the router name and password which can be frustrating, but that’s about it! Would recommend highly! ### 5/5 — great! *2023-04-10, version 1.1.7* great app, had it for a while now and hasn’t gave me any problems! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*