# TCS Fuel — user reviews > 59 indexed App Store user reviews of TCS Fuel by TransConnect Services, rated 3.70/5 from 270 ratings. - Source: https://appshunter.io/ios/app/tcs-fuel/id1037073139/reviews - App overview in markdown: https://appshunter.io/ios/app/tcs-fuel/id1037073139.md - Rating breakdown: 5★ 157 · 4★ 16 · 3★ 12 · 2★ 16 · 1★ 69 ## Newest reviews (15 of 59) ### 1/5 — Rts is the better choice *2025-02-19, version 1.23.1* Do not trust the tcs. They never give the discount the app show and customer service is mean. Rts is my other card they are much better. ### 1/5 — Disadvantages of this program *2025-02-19* At the moment, the biggest downside of this program for me is that I can't see transactions when a driver refuels. They are noted after 24 hours. And today, one of my drivers couldn't refuel due to insufficient funds. Although I can see what's on the card, I don't know if other drivers refueled. But how did this company know that there was insufficient funds? If they know that there was insufficient funds, why don't they tell me what the actual balance is? ### 1/5 — New app is terrible *2024-12-16, version 1.22.3* New app doesn’t work anymore, never loads fuel prices ### 1/5 — Transaction issue *2024-12-07, version 1.22.3* Can’t search all the transactions. It used to work really good. Not anymore! ### 1/5 — New platform is terrible *2024-11-21* The old TCS layout was okay but it worked, this new one is terrible, never loads fuel prices and always glitches out. ### 2/5 — Digital card *2024-11-05* Your ab look like 20 century. Current location, never see automatically., you don’t have digital cards, face ID does not work. ### 2/5 — Digital card *2024-09-05* Your ab look like 20 century. Current location, never see automatically., you don’t have digital cards, face ID does not work. ### 1/5 — Owner *2024-09-04* bad service, it takes forever for the funds to hit your account. Customer service representative they are all wasting customers time and they don’t know what to do. Fix the issue ### 1/5 — Worst app *2024-03-23, version 1.20.2* the worst app, I spent an hour of my time but could not make a deposit to refuel ### 2/5 — Locked up card *2024-03-13* The second time using the card. The 1st time when I get the fuel the transaction went smoothly and I got my receipt without any issues but when I fuel the second time I experienced big problems and it consumed more than a hour. Some one at their office locked up my card. Just to get fuel I called for three different individual. After I got the fuel to got my receipt I called for three different individuals again. Total it is bad experience. I hope thing doesn’t go like this when I purchase the fuel next time. **Developer response:** Hello, We are sorry to hear about your experience. If you would like to provide additional details we would be happy to look into it further. Please send any mobile app feedback to info@tcsfuel.com. Thank you for your feedback! ### 1/5 — Locking *2024-02-12, version 1.20.1* I don’t understand why it’s locking for a short time when the pump is getting an error and you have to wait for 15 minutes to get unlocked Do something to fix this, ### 1/5 — this app is not working properly *2024-01-30* You can update it as much as you want, it doesn't matter. The application may work normally all week, then for several days you may not log into your account at the moment when you expected it, and be left with an empty tank. And so constantly. it's not a business, it's a hole. **Developer response:** Hello Tehnik, Please reach out to us at info@tcsfuel.com with more details about your experience. If there is anything we can do to improve your experience and stability of our mobile app, we would love to know. ### 2/5 — Barely works in areas needed *2024-01-26* Fuels discounts doesn't work at most fuel stations. They're steering you to TA's and Circle K's.. only participating ones work. Very few stations we find outside of the Atlanta area. **Developer response:** Hello, Thank you for the feedback. To provide the best possible prices on fuel, we strategically hand pick our in-network truck stops and partners. If we can help you find better prices in your area, please give us a call. Thank you again for the feedback! ### 1/5 — Disappointed *2024-01-22* Like many others using this card and app. Very disappointing that 80%of the time the app has the wrong price per gallon. Plus it’s not very user friendly. The only good thing about it is the people I talk to. Always helpful **Developer response:** Hello! Thank you for the feedback. The pricing we display in our app is gathered directly from our truck-stop partners. However, the price of fuel changes rapidly throughout the day, so the prices in the app are not always what you will find at the pump. At times we may also see extended delays in receiving updated pricing for some truck stops. The discrepancy can be a higher or lower cost than actual price and discount at the time of purchase. However, we do provide the date of the last update within the app for your convenience. We appreciate your business and feedback. We hope you will continue to use TCS to save on fuel. In the meantime, rest assured we are hard at work on our mobile app. ### 1/5 — App was fine *2024-01-14, version 1.19.0* App was fine till the most recent update. I don’t know why people need to fix what isn’t broken ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad discounts *2026-06-06* Don’t get this card. There are far better ones. If you already have it then you are paying too much for fuel. If you think you can’t get your own fuel card, I’m here to say you can and with far better discounts than literally All mega carriers. ### 1/5 — Terrible business model no reliable discounts *2026-04-01* I've been utilizing this company's services for about two years now, going on three, so I've become pretty familiar with how things work and have set a baseline of minimum expectations for any service you're paying to use. In previous years before our current fuel crisis, it was a somewhat reliable tool for finding discounts—a lot of times their prices were way off compared to competitors like Mudflap, which offers $0.50–$0.60 cheaper—but in some areas, they were the better deal. However, my most recent experiences over the last 4–5 months of working with them have led me to end my relationship with this company. Anyone using the platform understands the disclaimer about the fuel finder tool to some degree. To give you a clear picture of how that disclaimer plays out in practice—this comes straight from their staff—fuel stops shown in the app can change prices as often as every 15 minutes. In the past month alone, I've been charged much more than expected multiple times when relying on their discounts. ## Key Problems Their advice? Call the gas station and ask the cashier—who knows nothing about setting fuel prices—to confirm the TCS discount. In reality, the price you see in the app will almost never be accurate during this fuel price crisis. I thought, "Okay, let me check again," drove 25 minutes to a supposedly cheaper station, and arrived to find they'd just hiked the price by $0.35. ## Main Issue My biggest frustration with this company is that they can't guarantee the price, the fuel station can't either, and the app is unreliable. ### 1/5 — Fake fuel prices *2026-03-31* This is absolutely unacceptable and feels like a straight-up scam. Every time I check the price on the TCS app before fueling, it shows one price — for example $4.19 per gallon. But once I finish fueling, the price suddenly jumps to $4.39 per gallon. This has happened more than once, so it’s clearly not a glitch. How is this even legal? You’re advertising one price to get drivers to commit, then charging a higher price after the fact. That’s misleading and dishonest. As drivers, we rely on accurate fuel pricing to plan our expenses, and this kind of behavior completely destroys trust. If the price can change, it needs to be clearly stated BEFORE fueling — not after. Right now, it feels like TCS is intentionally misleading people. Fix this or be prepared for people to stop using your service. ### 1/5 — Not recommended *2026-03-28, version 3.3.3* Most slow and glitchy app, useless costumer center ### 1/5 — Jhon *2026-03-14* The message in your screenshot means the app is trying to open a website that is not secure. 🔐⚠️ What the warning means The page says: • The website does not support HTTPS (secure connection). • It is using HTTP, which is not encrypted. • Information you send (passwords, phone numbers, credit cards, etc.) could potentially be seen or modified by others on the network. Why this appears Common causes: 1. Old or poorly configured website inside the app. 2. The app is opening an external web page that only supports http:// instead of https://. 3. Network interference (public Wi-Fi sometimes triggers this). 4. The app itself may be outdated. What you should do ✔ Safe options • Tap Go Back if you don’t trust the site. • Update the app from the App Store. • Try again using mobile data instead of public Wi-Fi. ⚠️ Avoid entering sensitive information if you continue. When it is usually harmless Sometimes apps open: • help pages • old login portals • internal company sites These may still use HTTP, which triggers this warning. ### 1/5 — În every 2 hour price change *2025-11-08, version 3.1.4* 👎👎👎 ### 1/5 — Error after error *2025-09-06* The latest update now just gives an error when trying to find fuel. It always says no locations found no matter where you search. **Developer response:** Hello Nick, we are sorry to hear you experienced issues. The bug you are describing was reported to us early on and a fix has since been implemented. Make sure your app is up to date and please give us a call if you have any additional issues! ### 1/5 — Too many unnecessary steps *2025-08-28* This app is not very user friendly. There’s way too many steps just to check fuel price - 7 to be exact. Instead of reducing the prompts now they’ve added another prompt which is for “ex-tax” - totally unnecessary in addition to the “fuel finder price disclaimer”. All these are so unnecessary when I should’ve have to do this just once and be done with it. Disclaimers shouldn’t be necessary every single time you use the app. This is so messed up in so many ways. Poor UI and customer service all across the board just a lame all. **Developer response:** Hello Singh, We appreciate the feedback and we’re sorry to hear about your experience. While our recent updates have made our login process more secure, we do recognize the need to improve the user experience. We hope you will reconsider moving on, as we are always striving to better serve you. In the coming weeks we will be making further improvements based on feedback such as yours. Thank you again, and if we can be of further service, please reach out to us at info@tcsfuel.com. ### 1/5 — Expensive *2025-05-29, version 1.23.2* Mudflap is way more cheaper ### 1/5 — Freeze app *2025-02-26, version 1.23.1* What happened ## Most praised reviews (10 highest-rated) ### 5/5 — Diesel *2025-08-27, version 3.1.1* Perfect 👌🏻 ### 5/5 — Great *2025-06-21, version 1.23.2* Great service ### 5/5 — Love it! *2023-05-10, version 1.16.0* I’ve tried few different fuel cards and TCS saves me really serious money. I’m using theirs fuel card for more then three years and saved on average $12.5K/year. I’m an owner-operator doing on average 150000 miles/year. I would totally recommend this fuel card! ### 5/5 — Best *2020-09-21, version 1.9.0* The best service and best fuel discounts in the industry i like the easy app and customer service ### 5/5 — Great app but *2019-12-12* But still needs improvements ### 5/5 — New Update *2019-01-18, version 1.5.3* After the new update, App keeps crashing when I log in. I have an IPhone 8 Plus. Love the app. ### 4/5 — Good app *2025-06-29, version 1.23.2* Good app ### 4/5 — Driver for Sheldon trucking inc *2023-08-21, version 1.18.0* Just keeps saying up date the app I phone user ### 3/5 — Reviews work!!! *2025-10-29* I haven’t tried to use this fuel card and, based on the reviews I have read, so far, I think I will pass on this card and app. I don’t want to put $$$ into an account just to get frustrated by a glitchy app and a fuel card that doesn’t work! My company depends on accuracy and reliability of the fleet cards it uses. This one seems to have neither. I was promised a $.50/gal average discount on fuel and when I look on the map, most of the places have no discount at all and the VERY few that do are only a few cents off. That’s not worth the frustration and disappointment of dealing with such an unreliable fuel program. Based on these reviews, I won’t be using this fuel card and app. ### 3/5 — Fuel Map *2025-09-27* Hello, dear developers, please fix the loading times when zooming in and out on the map. I also suggest removing prices from the map. Every driver knows where they're going; they don't need to look at every price. They'll just open each gas station and check. The Mudflap app is a good example in this regard. I offer this advice wholeheartedly and with no ill intentions. Please fix this, and you'll have one of the best offers on the market! Sincerely, your client, Tengri Shipping Inc. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*