# TCS Sydney Marathon — user reviews > 30 indexed App Store user reviews of TCS Sydney Marathon by PONT3 PTY LTD, rated 2.60/5 from 16 ratings. - Source: https://appshunter.io/ios/app/tcs-sydney-marathon/id1271711398/reviews - App overview in markdown: https://appshunter.io/ios/app/tcs-sydney-marathon/id1271711398.md - Rating breakdown: 5★ 5 · 4★ 1 · 3★ 0 · 2★ 2 · 1★ 8 ## Newest reviews (15 of 30) ### 1/5 — Does not work *2025-08-30* Does not work. Can’t track runners. “Server error”. created account, now can not delete account. App is not responsive ### 1/5 — Doesn’t work at all *2025-08-30, version 5.0.2* 1.5 hours into today’s Sydney marathon and the app says there are no athletes to track and when type on friends number code nothing comes up. ### 1/5 — Live Tracking??? *2025-08-30* This app is horrible - can’t even see any live tracking on race day!! ### 1/5 — Crashed app *2025-08-30* Downloaded the app was able to find my niece and received a count down timer to start of race. 2025 Sydney marathon. Once race started information lost. Repeatedly received server error, could not search athletes, deleted app and started over, still not working. Highly disappointed ### 1/5 — Shockingly buggy *2025-08-30* Doesn’t work / server error / very buggy ### 1/5 — No Access *2025-08-30* Such a disappointment. The app did not work…kept saying server is down…try again later. I tried for over an hour, then finally gave up. ### 1/5 — Useless…. *2025-08-30* Trying to follow friends running the marathon. It won’t search. It won’t track. It won’t do anything…. A World Major and you can’t even make an app work???? ### 1/5 — Live tracking doesn’t work *2025-08-30* It simply doesn’t load the list of participants. Useless app ### 1/5 — It doesn't work *2025-08-30* It doesn't load the list of participants. Any participants. There's no way of tracking Sydney marathon participants. Horrible experience ### 1/5 — Search icon is almost invisible *2025-08-26* Hey dev team. Just a heads up, the color contrast of the search icon on the app is very low, almost invisible against de background. It took me a while to find it. ### 1/5 — Sign up to sportid? *2025-08-24* What happened to race roster? Stop making me sign up to every single sport company on the planet. Why do I need to sign up to this?? ### 1/5 — Try at least *2024-09-14* Embarrassing app, numbers will not link to your profile for most users, UI is terrible, need to go deep to find anything, really is not that hard to do some basic development ### 1/5 — Won’t recognise my bib number *2023-09-14* Kind of worrying ### 1/5 — Terrible experience *2019-09-11* The app is a shell for web app. Confusing, hard to find relevant information. ### 1/5 — Not usable. *2017-09-11, version 1.0.0* No button to log in only to register. So if you have already registered then tough luck. ## Most critical reviews (10 lowest-rated) ### 1/5 — It’s just pulling from the website *2026-08-19* It’s 9 days out. I just want the fricking start times for each wave. There is nowhere to find this information, which was incorrect on my email anyway. Awful app. ### 1/5 — Pathetic performance during the race *2025-08-31* This is my mom’s 27th marathon. This app is by far the worst I’ve ever used. Wrong tracking info throughout the race. Constantly changing her info. How are you showing her at mile 24 then showing her at mile 13? Why is she approaching the 5k and you’re saying she’s waiting to start. Just like the expo, everything about this app and marathon organization is a mess. ### 1/5 — Didn’t work at all *2025-08-30* Tried to use app to follow family member during 2025 Sydney Marathon. Couldn’t get app to work at all, no results when searching for runners, server connect errors. Removed & reinstalled app, reset phone, still wouldn’t work. Was ok in 2024 Rubbish ### 1/5 — Didn’t work *2025-08-30* Couldn’t get app to find athlete. Faster on website. Kept giving ‘server down’ notifications. Tried everything with no success ### 1/5 — You had one job *2025-08-30* Servers keep crashing on race day. You had one job… ### 1/5 — Not good *2025-08-30* If this is a world stage, this app pushed Sydney off it. Useless ### 1/5 — World Major Failure *2025-08-30* Wanted to follow my wife for the Sydney Marathon and was never able to follow her. Kept on saying server error. Well done! ### 1/5 — App *2025-08-30* Constant server issues and errors. Won’t load athletes well after race started. Pretty rubbish TCS. ### 1/5 — Errors *2025-08-30* Can see people have started on the website. Try to view on the app can’t even look people up keep getting errors. When I try to search for names it doesn’t even go through half the time and when it does it doesn’t let me add them to be tracked ### 1/5 — Your App is junk *2025-08-30* App not working at all - not good for an International Race - poor ## Most praised reviews (5 highest-rated) ### 5/5 — Great App! *2024-09-07* Loved the updates to the 2024 edition of the app so far and looking forward to track the elite race & my friends next Sunday! ### 5/5 — Fantastic *2018-09-16* What a great way to keep up with my friends progress from hours away!! ### 3/5 — Not completely accurate *2023-09-17* Sydney Marathon 2023. No split update after 30kms. Husband on live map at Mrs Mac’s chair…but it also indicates he’s completed the distance. Estimated finish time now changing with the actual time. Should be better. ### 2/5 — Tracker is broken *2025-08-31* The I’m built tracker is horrid, it was tracking a completely different athletic and had me running around the entire city lost. Continued to reconnect and the athlete I was tracking would be back at previous locations. It also showed that they completed the 42km about 20minutes earlier than they actually finished. ### 2/5 — Confusing *2023-09-08* I only want to follow one person, but every time I follow my husband I automatically start following random people. When I unfollow them, I automatically unfollow my husband. Annoying. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*