# TDECU Digital Banking — user reviews > 1,082 indexed App Store user reviews of TDECU Digital Banking by Texas Dow Employees Credit Union, rated 4.27/5 from 14,039 ratings. - Source: https://appshunter.io/ios/app/tdecu-digital-banking/id892559024/reviews - App overview in markdown: https://appshunter.io/ios/app/tdecu-digital-banking/id892559024.md - Rating breakdown: 5★ 9,472 · 4★ 1,088 · 3★ 441 · 2★ 430 · 1★ 1,356 ## What do users think of TDECU Digital Banking? Overall sentiment: positive **Pros** - 🚀 Convenient mobile banking - 👍 User-friendly interface - 🔒 Fraud prevention - 💡 Helpful customer service - 🚀 Easy account management - 👍 Seamless app experience **Cons** - 🐛 Inconsistent account balances - 🐛 Unreliable mobile check deposits - 🐛 Confusing navigation - 🐛 Buggy credit card payment feature - 🐛 Slow app performance **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Delayed transaction postings - Disappearing account information **Most requested features** - Dark mode option - Improved transaction history - Customizable account order - Instant balance updates - Integrated bill pay and money transfer ## Newest reviews (16 of 1,082) ### 2/5 — Login Issues *2026-08-18, version 28.0.260400* I have had trouble logging in to the app for the past seems like 2 years. I lost count of how many times it asks me to setup faceID, then even with faceID set up it still makes you login and even then when filling the password and username in it asks you to save it every time. ### 2/5 — Jj *2026-08-15, version 28.0.260400* Bad i wood like to just give a payment with my cart en not have to transfer money ### 3/5 — 20 Years *2026-08-14, version 28.0.260400* The app has lost the logon reliability over the last couple years , I understand the significance of having a strong security presence but it seems to be more restrictive than in the past. ### 3/5 — Does what you need in all *2026-08-13, version 28.0.260400* I wish it had more information in the notifications. ### 5/5 — Happy with app *2026-08-13, version 28.0.260400* I’m very glad I can log in with voice call. Im very happy with that option. I love how it’s so easy to navigate. Moving money around when needed is very easy. ### 5/5 — Tdecu App *2026-08-12, version 28.0.260400* I love it. Easy to pay bills. Simple to understand!! Thanks!! ### 5/5 — Love it *2026-08-12, version 28.0.260400* It’s very convenient and I am able to get everything I need. ### 5/5 — TDECU App *2026-08-12, version 28.0.260400* I have been enjoying this app for my banking needs for a few years already. It allows easy access to all of our needs. ### 5/5 — TDECU - Best financial institution! *2026-08-12, version 28.0.260400* TDECU will listen to your needs and help you find financial solutions. ### 5/5 — Awesome app *2026-08-12, version 28.0.260400* Always resolved my issues ### 5/5 — Great App *2026-08-11, version 28.0.260400* User friendly! Definitely makes life easier! ### 5/5 — Pastor *2026-08-11, version 28.0.260400* Excellent apps ease of navigation. ### 5/5 — Muy buena *2026-08-11, version 28.0.260400* La aplicación me facilita la vida, ahorro tiempo y esfuerzo!! ### 5/5 — Great app *2026-08-11, version 28.0.260400* Used it for years and it’s pretty useful to have and keep up with your banking. 👌 ### 5/5 — App review *2026-08-10, version 28.0.260400* I like it because it’s user friendly. ### 5/5 — TDECU - excellent App *2026-08-10, version 28.0.260400* This app works very well, whether you prefer laptop computer, tablet, or smartphone. ## Most critical reviews (10 lowest-rated) ### 1/5 — Outdated *2026-08-17, version 28.0.260400* App outdated need to better it ### 1/5 — A pain *2026-08-14, version 28.0.260400* This app is horrible. You have to get re-verified every single time you use it. I get security, but this is too much. I don’t want to have to get a phone call to get a code EVERY time I try to use the app. ### 1/5 — Could not be worse if they tried *2026-08-12, version 28.0.260400* Every update to the online experience, both web and app versions, makes it worse. If the goal is to lose members, they’re doing a fabulous job. I’m seriously considering closing my accounts. ### 1/5 — Not predictable *2026-08-11, version 28.0.260400* Difficulty signing in ### 1/5 — Hit or miss logging in *2026-08-10, version 28.0.260400* Facial recognition works on ipad but not iPhone anymore ### 1/5 — I hate it *2026-08-08, version 28.0.260400* Horrible compared to other financial apps ### 1/5 — Was good at first *2026-08-06, version 28.0.260400* You have to log in everytime. I have the option to use facial recognition but it still makes me manually enter in my password. The past few months, it’s gotten worse. Would give it 0 stars if I could ### 1/5 — Its alright *2026-08-06, version 28.0.260400* It used to be better. Right now I show available balance and total balance the same even though items are pending. It used to not do that. ### 1/5 — Horrible *2026-08-06, version 28.0.260400* Always have trouble logging in ### 1/5 — The App is awful *2026-08-05, version 28.0.260400* I’m sick and tired of the app constantly changes, password resets constantly. The app is horrible. Not user friendly at all. Can’t stand it. ## Most praised reviews (10 highest-rated) ### 5/5 — Accountant *2026-08-18, version 28.0.260400* Best Credit Union ### 5/5 — Great start with new accounts! *2026-08-17, version 28.0.260400* Joined and opened new accounts May 2026. Simple easy process, all questions answered. Helpful when I had trouble making my online account. ### 5/5 — Great app *2026-08-17, version 28.0.260400* I like this app a lot. No problems means great service ### 5/5 — Via68 *2026-08-16, version 28.0.260400* Easy to use. Like it! ### 5/5 — Love TDECU *2026-08-15, version 28.0.260400* The nicest people work for TDECU. ### 5/5 — Great app *2026-08-15, version 28.0.260400* Works great, very seldom ever have an issue ### 5/5 — Fantastic Service *2026-08-14, version 28.0.260400* This credit is the best one I have ### 5/5 — Great app! *2026-08-13, version 28.0.260400* Convenient, time saver and easy to use. The feature that I like is being able to turn the card on/off. ### 5/5 — Always reliable *2026-08-13, version 28.0.260400* I have other digital banking sources, but yours is definitely the best! ### 5/5 — Dr. Bernard Obi *2026-08-13, version 28.0.260400* TDECU digital banking --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*