# TDL Connect — user reviews

> 91 indexed App Store user reviews of TDL Connect by The Dating Lab Limited, rated 1.60/5 from 32 ratings.

- Source: https://appshunter.io/ios/app/tdl-connect/id1132147515/reviews
- App overview in markdown: https://appshunter.io/ios/app/tdl-connect/id1132147515.md
- Rating breakdown: 5★ 2 · 4★ 2 · 3★ 0 · 2★ 4 · 1★ 24

## Newest reviews (17 of 91)

### 1/5 — Terrible , useless and unusually expensive

*2024-10-09, version 1.4.1*

Just there to bleed people for money .

### 1/5 — Cannot connect

*2024-09-27, version 1.4.1*

I’m paying for a service that’s isn’t accessible via the app sort or else I’m cancelling my subscription

### 1/5 — Doesn’t work

*2024-09-22, version 1.4.1*

The app just freezes, this needs to be taken down and refunds issued.

### 1/5 — Rarely continues into the application

*2024-05-26, version 1.4.1*

Rarely continues into the application so i have no idea which dating site this is. 
Just freezes with the logo showing all the time. 
Pointless!!!

### 1/5 — TDL CONNECT

*2024-03-24, version 1.4.1*

App freezes

### 1/5 — Very poor performance…..!!!!!!!!!

*2024-01-30, version 1.4.1*

VERY POOR PERFORMANCE………!!!! GIVE MY MONEY BACK!!!!!

### 1/5 — App won’t open

*2023-11-28, version 1.4.1*

I’m completely frozen out of the app.
Absolutely awful when I’ve paid a subscription for the Telegraph Dating site.
Both my I phone and I pad.

### 1/5 — Freezes - cannot gain entry

*2023-11-18, version 1.4.1*

I can never access the site via
iPhone as it just freezes.

### 1/5 — Not a single redeeming quality

*2023-11-07, version 1.4.1*

The apps takes quite a few minutes to load, poorly created. Slow, difficult to navigate, just a complete mess.

### 1/5 — THE One will die before this app loads - Move on

*2023-09-13, version 1.4.1*

Very POOR performance, look elsewhere as app just doesn’t load , even when iPhone2 SE came out .

### 1/5 — Telegraph is a pants app

*2023-08-21, version 1.4.1*

The Telegraph Dating app is pants. it is not even worth one star.
the web site online is good, don’t bother with this, The review history shows this problem has been here for a very long time, apple should remove the app as the developers have no motivation to fix
appalling!!

### 1/5 — Review

*2023-07-26, version 1.4.1*

I had a creepy message from a man so wouldn’t recommend it

### 1/5 — L’application ne marche pas :(

*2023-06-19, version 1.4.1*

Une page blanche. C’est tout. Si l’application n’est plus en service, juste la retirée. Merci

### 1/5 — App Freezes up on start!!

*2023-05-31, version 1.4.1*

Thankfully i did not pay to use service… 
Looks like there isn’t any regard to customer experience, service 😡
Don’t bother downloading it!!

### 1/5 — App will not open

*2023-03-21, version 1.4.1*

I have the same problem as others with the App freezing and not opening on iPhone. This has been going on for a long time and it’s about time it was fixed.  I haven’t been able to open the app for 2 weeks and it’s not the first time.

### 1/5 — Wow

*2023-03-05, version 1.4.1*

Wasted time filling all those details just to find out that it does nothing until you pay.

### 1/5 — The app doesn’t work..

*2023-02-21, version 1.4.1*

When I try to open…we’ll not work…on my iPhone

## Most critical reviews (10 lowest-rated)

### 1/5 — I pay top dollar and can’t get in this site

*2026-08-15, version 1.4.5*

The site is down

### 1/5 — Written in the Dark Ages

*2026-05-23, version 1.4.5*

Have to log in every time you open the app, no face biometrics, an absolute pain to use.

### 1/5 — User

*2026-01-29, version 1.4.5*

In my opinion 90% of profiles are FAKE and are used to make the site look good, people of faked probably don’t even know that their profiles are being used, and if you want to cancel your account and or subscription there should be a massive button so that can be done, you are very quick to take money but 100% bad for returning and ending accounts, my score for your sites is 1 and that is being generous.!!!!

### 1/5 — Nonsense

*2026-01-28, version 1.4.5*

Very useless app

### 1/5 — Sluggish performance

*2025-04-24, version 1.4.5*

Regulary will not load at all or very sluggish and poor performance. Photo's will also not always load in the app. Works perfectly in the web browser. So rather use it in a web browser. 

The content from the platform is excellent and way better that the other leading dating platforms.

### 1/5 — Scandelous

*2025-03-28, version 1.4.5*

I have contacted the site numerous times but the app still just hangs as it opens and doesn't actually open, 
So disrespectful to those who pay for even an acceptable service, which this not.

### 1/5 — Horrible Outdated App

*2025-03-08, version 1.4.5*

Apple should reconsider the business it does with this app. I have been unable to open it for weeks, even though I have a paid account. It simply will not load and is frozen on the opening screen. I cannot even get to the login page. This should be illegal and they never provide updates to the app, but they quickly take your money. I will delete this t and try again, however, I doubt it will ever be useful. I will not be renewing.

### 1/5 — Review of TDL connect/jw.match

*2025-01-29, version 1.4.5*

TDL connect of their official website that goes by JW.match. Not manny subscribers.
But the real issue with the service is that even after you subscribe you can’t freely message matches either the site edits your message of threatens to suspend your account. If a female is not a subscriber and replies with free one liners is more than likely a jwmatch support scammer trying to lure you to purchase them a subscription. I don’t suggest this site do to the fact that  even subscribers messages are monitored and edited to their convenience.

### 1/5 — Dreadful app

*2024-12-01, version 1.4.5*

Appalling app. Gotta it ever got released is a mystery. The functionality is dreadful. Constantly crashing and requiring repeated log in.

### 1/5 — Would it be unfair…

*2024-10-13, version 1.4.1*

… to call this, a pile of cr@p? I’m only giving it one star because I can’t give it zero

## Most praised reviews (10 highest-rated)

### 5/5 — Komme sehr gut damit klar

*2019-07-30*

Total klasse! Danke

### 5/5 — A little laggy but works!

*2019-04-04*

Hey, this app is only 3.2MB in size i.e tiny! It works well, but may be a little laggy. Just give it a couple of seconds. Developers have done an excellent job but needs a little improvement without bloating it’s size.

### 4/5 — Good app

*2020-06-16, version 1.3.4*

Better than most of the other apps. You have a choice to only show you picture to whom you wish. Many ways to search and filter, not leaving the matching up to the developer.

### 3/5 — Rubbish app

*2024-12-21, version 1.4.5*

Site itself is ok. But frustrating getting in due to app constantly freezing

### 3/5 — No access

*2024-09-09*

My screen is blank.
I see this isn’t a new problem.
Please sort this out asap.
You have my money but can’t provide the service.

### 3/5 — iOS 15 (dernière version en date au 2022-04)

*2022-04-03, version 1.4.1*

Page blanche a l’ouverture de l’application 
Je suis en train de rester plusieurs applications de rencontres. Et ce n’est pas la pire !

Peut être que si on devait payer dès le départ, il y aurait eu moins de dérive … 
Mais je n’ai pas d’argent non plus pour souscrire à un abonnement ! 
Beau travail de développement !!!! Thumbs Up!!

### 3/5 — Application ne marche pas

*2021-11-13, version 1.4.1*

Voilà quand je rendre dans l’application rien ne marche sa reste bloqué sur une image.

### 3/5 — Slow! Going nowhere Slowly.

*2017-07-31, version 1.1.6*

This app as user friendly & easy to navigate as it is, it is incredibly slow!

### 2/5 — Freezes and you can’t access

*2024-05-21, version 1.4.1*

I was recommended this site by a friend. However, I’ve found messages are delayed and other times you get a notification of a message and it freezes and won’t let you onto the site to see it.  Money not well spent I’d say!!!!

### 2/5 — High subscriptions, low value for money

*2022-06-11, version 1.4.1*

I hope people have more chance with basic human connection - than users have connecting to this dating app! Users have been complaining for the best part of a year about this app and it’s shortfalls. The only thing that seem interested in is collecting the subscriptions and basic maintenance! It’s a rather basic database… little or no investment in development, little choice, small number of users… and high subscription. The one positive thing I will add, is that it does aim to protect people from unsavoury characters!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*
