# TEACHERS \| TalkingPoints — user reviews > 85 indexed App Store user reviews of TEACHERS | TalkingPoints by TalkingPoints Corp, rated 4.80/5 from 5,125 ratings. - Source: https://appshunter.io/ios/app/teachers-talkingpoints/id1205379492/reviews - App overview in markdown: https://appshunter.io/ios/app/teachers-talkingpoints/id1205379492.md - Rating breakdown: 5★ 4,514 · 4★ 419 · 3★ 103 · 2★ 35 · 1★ 54 ## What do users think of TEACHERS | TalkingPoints? Overall sentiment: mixed **Pros** - 🚀 Powerful communication tool - 👍 Easy to use - 🌍 Supports multiple languages - 💡 Helpful for ESL teachers - 🔗 Connects teachers and families **Cons** - 🐛 Technical issues and glitches - ⏱️ Slow loading times - 🔍 Unreliable notifications - 🤔 Confusing translation quality - 🔒 Privacy concerns **Commonly reported bugs** - App crashes on launch - Messages not sending or receiving - Inability to log in or access account - Inconsistent performance on different devices **Most requested features** - Increase character limit for messages - Add ability to edit/delete scheduled messages - Improve translation accuracy - Provide more language options - Streamline login and account management ## Newest reviews (12 of 85) ### 2/5 — Inconsistent *2026-07-07, version 8.2544.1* The app and site are not syncing and the app is constantly down when when the reports say it’s working. ### 4/5 — Great app with flaws *2024-07-12* This app makes my life as a teacher a lot easier, but it does have a few flaws that I would like to address: How come teachers can’t “like” messages from parents, or even add emotions, so we don’t actually have to respond and save valuable time? Sending pictures or videos through messages can be a real nightmare sometimes. I don’t even think sending videos is possible. I’m really looking forward to seeing these improvements! **Developer response:** Hello, thank you for taking the time to leave us a review. We value your feedback which helps us improve your app experience. Please see our guide below with instructions on how to send videos via messages. https://talkingpoints.elevio.help/en/articles/846-how-do-i-send-videos-and-photos We encourage you to submit feature requests via the form below. Please contact us as support@talkingpts.org for further assistance. Thanks so much! https://docs.google.com/forms/d/e/1FAIpQLSfTguOVB-RH79IsHLipRCm_yqBUTGe_6Hs4AZsj_mWzswNRaw/viewform. ### 3/5 — Great app at first glance but could use updates. *2024-03-02, version 8.111.3* I am a preschool teacher with 2 separate classes and I also cover our 3rd-5th grade after school group so I’m juggling 3 different family groups which is why I prefer to have an app to communicate and this one caught my eye after I was having issues with a similar app. For a short time, all was smooth sailing. I love the option to have multiple grown-up points of contact as well as an option for messages to translate to home languages. Being able to toggle between groups was a huge selling point as well as the higher character limit on messages than other similar apps allow. The whole app is easy to use, navigate and is visually attractive. I also like that families are not mandated to adding a new app to their phones and are able to communicate via text while I send mass messages from the app. Finally, being able to schedule future messages has helped me stop forgetting to send certain messages. While there are so many aspects that I love about this app, there are some rather frustrating things I’ve come across after using the app for close to a year and over the course of about 6 different classes. First, as a parent, I totally respect an announcement cap of 5 per 24 hours, HOWEVER, as a teacher balancing 3 separate classes, I’d really love that number to also extend to being per class as well. Most times the information I’m sending out is either varying dates/times or all-together different info so having to ration which updates are sent out to make sure I don’t hit that cap is so frustrating when I’m trying to send all my information messages out at once. Also, while the character limit is generous, sometimes longer messages still have to be broken up into 2 or more messages which again makes me hit the announcement cap quicker. Having 3 different classes that will need 3 different announcements, potentially needing more than one announcement per message is impossible with a max 5 per 24 hour. Next, periodically I run into the issue of either not receiving photos or my recipients jotting receiving photos. I have talked with customer service about this and eventually we are able to get them to go through but not know if they’re going through or coming to me is frustrating and can be confusing depending on the situation. Another issue I’ve come across is that if there are 2 or more grown-up contacts in a message for a student (for example, both mom and dad) mom may send a message in that group thread, but dad doesn’t get to see that message so when I reply dad is confused about the context of the message and I then have to explain that mom had reached out. It’s a group message for a reason, I thought and this becomes even more difficult when dealing with students who live in multiple locations and I’m trying to keep all of their adults on the same page. Overall, I’ve enjoyed being able to communicate with my families without giving out my personal phone number, however, these couple of issues really have me considering other options that are out there. Would love an update if these things are able to be resolved! ### 4/5 — A super useful app for family/school communication *2023-12-21* This app is extremely useful for great school and family communication! I'm an ESL teacher and I use the Talking Points for Teachers app to communicate with instantly translated text messages with my families while they use the Talking Points for Families app. It's quick and easy to set up an account. As a teacher, I click "add manually" to add a family name and contact phone number, then select their language. My families tell me how much they love the communication all the time. If they have questions about activities at school or their child will have an early dismissal for a doctor's appointment the next day, they can send a translated text message to me, the secretary, or the school nurse. This app is so easy to use. Make sure to keep it updated. **Developer response:** Thanks so much for your feedback, successful and easy communication is the goal! ### 2/5 — Ok App - Improvements Needed *2023-09-19* The app used to be ok but glitchy. To be fair, the website is pretty slow too. The concept is amazing but 1. often times messages come to me from parents out of order 2. I’m the building ESL teacher and we have over 200 families so it’s frustrating that I can’t send the information to everyone I need to. 3. I used to be able to bypass this by having two accounts (teacher email and personal) but now I need to verify it and cannot. It feels like the 200 limit is on the low slide because there have been years I have had 180 students. Some of our elective teachers have far more. My district would never shell out money for the paid version making this app more hassle than it’s worth now. ### 3/5 — Struggles to load *2023-09-06, version 8.102.8* I love this app. However it can be very frustrating and slow. It takes a long time to load sometimes and after using it for only 3 weeks I’ve already had parents complain about not being able to send a message because the site/app won’t load. It’s really my only complaint, so maybe other things about it are great! ### 3/5 — Unable to Login *2023-09-01, version 8.102.8* I have not been able to login successfully using my Microsoft SSO. ### 3/5 — Please update! Need this app for the school year! *2023-09-01, version 8.102.8* I’m a special Ed teacher and I work with highly vulnerable populations. I use this app on my phone to stay in touch with parents throughout the day. It’s been struggling to load properly for days and is in desperate need of an update! I can use the web version just fine so I know it’s the app in need of bug fixes. Please update ASAP! ### 3/5 — App is okay, do not like the word count limit *2023-08-21* As a teacher, this app is pretty easy to use and a good way to keep in contact with parents. Although the one thing I do not like at all is the word count limit per message/announcement is only 600 words. I sometimes have to send multiple announcements to parents instead of just one, and if I schedule the announcements they sometimes will send to parents out of order. I try to keep messages and announcements short and simple, but sometimes there is a lot of information to send out, and my parents do not appreciate getting multiple messages. I’d love it if there was a bigger word count than just 600 words. ### 4/5 — Great! *2023-05-13, version 8.95.1* A wonderful app! One suggestion is to disable 2-way communication with students, but leave 2-way communication available for parents. This would lessen the risk for the teacher, especially when working with older students. ### 3/5 — Notification chasing *2022-09-08* The notification telling me I have an unread message is mysterious. For example, it’ll have a 3, but only one message will have a dot by it. I then have to start randomly clicking through messages that I have already read to sync it. I am constantly worried that I am missing a message somewhere. This isn’t a new issue, but last school year only one of my kiddos’ teachers were using it. This year, the whole district is using it making what was an inconvenience into something truly irritating. ### 1/5 — Can no longer access with new update *2022-03-31, version 8.66.0* I can’t even access the app on my iPhone since 2 days ago. It flashes and goes away, even after uninstalling and reinstalling. Also need a high bandwidth to send announcements now so can’t use it from school. It used to be useful, but now it is useless. ## Most critical reviews (10 lowest-rated) ### 1/5 — Canadian teachers not wanted *2026-08-27, version 8.2613.1* Very disappointed that Talkingpoints decided to get rid of the app for Canadian teachers. Loved using it but unfortunately can’t now! ### 1/5 — Could be so great *2025-11-19, version 8.2523.1* In theory I love this app. But over half of the times I go to open it it says there are technical difficulties and it can’t open but to use the desktop version. Also for the 3rd time in 3 months of using it it has stopped sending me notifications that I received a message from a parent. So I have no idea. If it worked like it should, it would be great. ### 1/5 — Terrible way to communicate *2024-09-20* This app has so many things wrong and features that seem helpful but when trying to use them, they aren’t what they seem. -Shows my message goes to 2 of 2 but only the last parent that messaged me can see it. So the other parent is left out of the loop causing the teacher to be the go between. -Office hours are only available on the hour. There isn’t an option for half or quarter hour. -The auto response doesn’t have an option to auto turn on outside of office hours. -The iPhone app is incredibly spotty inside concrete block school buildings. No, I do not use school WiFi on my personal phone. -There isn’t a text option for teachers. Therefore, I have to keep opening the website on my computer which I never sit at. -Doesn’t translate into the languages we need. All in all Talking Points needs an overhaul & needs to hire actual teachers to work along side their team to advise on features needed & how the features should work. **Developer response:** Hi there, this is not a normal experience, and we would still love to help you troubleshoot. You can email us at support@talkingpts.org with your full name, phone model, and let us know you are replying to an app store review. We look forward to hearing from you and getting to the bottom of this! ### 1/5 — Required update is broken *2024-05-17, version 8.2342.0* I have a parent trying to talk to me, and I can’t get their message or respond, because there is a required update for Talking Points. It’s been loading for an hour but never updates. TP you have failed me, and now I get to deal with an angry student and parent because of your technology failure. 😡 ### 1/5 — Don’t Get It! *2024-01-16, version 8.110.0* This app stinks and won’t let you fix or delete announcements. It always glitches and getting someone to fix it takes forever! Overall a poorly made app! ### 1/5 — Frustrating and unreliable *2023-09-22* This is my third year using the app as a teacher. While it has a great idea at its core and started as a decent service, the latest version is a disaster. This year it has virtually become unusable. It randomly logs you out without a possibility to log back in, asking for email verification, which never comes through! Customer service has to resolve it. However, if you are not in eastern time zone, they are unavailable most of your work time. Communication with families is crucial and time sensitive. Talking Points does not provide a satisfactory experience for teacher-family communication. Very regrettable! ### 1/5 — The app does NOT a work. *2023-09-01, version 8.102.8* I scan access my account via desktop but the app does not work. It previously worked great. It is an issue that need resolved or my entire school will have to find an alternative app for communication with parents. ### 1/5 — Frustrating! *2023-08-10, version 8.101.1* I can’t even use the app because the numeric keypad won’t disappear after I enter the confirmation code to verify my email. I can’t hit a “submit” button after entering the code, so I’m just stuck on the confirmation screen. Rotating the phone doesn’t help because the screen doesn’t rotate. Pretty ridiculous. ### 1/5 — Can’t use it if admin???? *2023-03-16, version 8.90.1* Our school has used this for a few years. The first few years were great, but randomly I became an admin (settings wise) and now I can’t message parents making the app useless. It’s so frustrating because this is such a great tool but I can’t use it because of a title? It doesn’t make sense. ### 1/5 — App won’t open *2023-01-20, version 8.87.0* Just downloaded it. I’m on the latest iOS and it won’t open or load. So frustrating. ## Most praised reviews (10 highest-rated) ### 5/5 — Amy N *2025-08-26, version 8.2512.7* Awesome! ### 5/5 — Incredibly powerful tool for teachers and families *2022-09-07* I cannot say enough positive words about this app. Talking Points has changed the lives of my students’ families. Communication is open. Parents reach out with questions and teachers can send quick reminders. This is a hugely powerful tool for erasing the gap between our international families and a mostly English speaking school community. I encourage every educator to use Talking Points. ### 5/5 — Great ESL resource *2022-05-18, version 8.68.2* TalkingPoints has been a lifesaver for me this school year. I can very easily communicate with all of my students’ families without worrying that they will not understand my messages. I also love how I can schedule messages ahead of time so I won’t forget to send something important later. If you are an EL teacher then I cannot recommend this app enough! ### 5/5 — Best APP for teachers ever!! *2022-04-29, version 8.68.2* I love this app. It has really revolutionized my classroom because I’m able to communicate with my parents even my non-English-speaking parents on a daily basis if needed but definitely much more parent involvement since I’ve begin using this app ### 5/5 — Thank you TalkingPoints! *2022-04-15, version 8.67.2* The parents of my EL students love this app and it works very well for me when I want to communicate a short message. It might be a reminder for an upcoming meeting or to ask why one of my students is absent. 5 stars from this ESOL teacher👏 ### 5/5 — Way better than ParentSquare *2022-03-29, version 8.65.4* That’s my review, from a teacher’s perspective. I have many families who still ate not able to access ParentSquare but are able to still use TalkingPoints. I love all the features- scheduling messages, polling, etc. ### 5/5 — Communication *2022-03-24* This platform is one of the best forms of communication for parents and teachers. I highly recommend it. Not everyone checks their email but most people check their text messages because most of the world has a cell phone. After 23 years of teaching, I am convinced this is one of the best tools for communication. My parents usually respond pretty quickly and they’re able to initiate contact with me as well. This makes it easier than checking emails that are often littered with junk mail. Again, I highly subscribe to this form of communication. #ThankYouTalkingPoints ### 5/5 — Pretty much is user friendly *2022-03-12, version 8.64.0* You couldn’t expect any more service and you get. Good functions. ### 5/5 — A must have app! *2022-03-11* Talking points allows me to communicate efficiently with the diverse families on my ESL caseload. It translates my messages into their first language and bridges communication between the school & family that might be lost otherwise. I love sending pics to families with a brief description of what their child is currently learning. Parents love the real time updates & it helps them stay connected & feel included as an active part of the learning team. I can’t recommend this app enough!!! ### 5/5 — Review *2022-02-23, version 8.62.3* Talking Points is amazing and very helpful when communicating with parents of all Languages --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*