# Team Hero — user reviews > 10 indexed App Store user reviews of Team Hero by BitBite LLC, rated 3.60/5 from 21 ratings. - Source: https://appshunter.io/ios/app/team-hero/id1350310201/reviews - App overview in markdown: https://appshunter.io/ios/app/team-hero/id1350310201.md - Rating breakdown: 5★ 10 · 4★ 1 · 3★ 4 · 2★ 3 · 1★ 3 ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t save availability selections *2025-12-25* I have been on a couple of USTA tennis teams using Team Cowboy to arrange match lineups. This app is easy to get you to see your teams schedule and availability of other players but twice I have tried to use this to set my availability for matches and the season. The app makes it seem like I have properly made my selections, but it doesn’t link this from the app to team cowboy so my captains have not seen my selections. Very frustrating. I first ran into this problem a couple of years ago. I tried it again for a team this year figuring it would have been fixed by now, but it did the same thing. ### 1/5 — Unusable - crashes every time I open it. *2020-08-23* I’ve heard great things about this app but it crashes every single time I try to use it. I tried reinstalling but no use. Simply unusable. **Developer response:** Hi, thank you for the review! Apologies for the late reply here. Have you tried the latest update? It appears to have fixed the issues you're seeing and if it doesn't work for you, please contact us at questions@bitbite.co so that we can help figure it out. ### 2/5 — Not syncing properly with Team Cowboy *2024-01-02* Some info is synched but not all. As an example, attendance shows as 3 accepted/attending on the main dashboard but when you double click, you see 11 responded as attending, 1 no, and 1 maybe. Also, edited names in Team Cowboy but doesn’t get updated in Team Hero. ### 2/5 — Worked until… *2022-01-21* My client worked great up until 3 days ago and now I get zero data except that it’s me logged on. No games is kill the reason for having it. Hopefully it is fixed before I just give up **Developer response:** Hi, thank you for the review! Have you tried the latest update? It appears to have fixed the issue you're seeing and if it doesn't work for you, please contact us at questions@bitbite.co so that we can help figure it out. ### 2/5 — UX is awesome, functionality broken *2021-03-01* First off, this app is sweet. I love the look and I love where it’s going, but it’s got errors left and right and is slow to load at times. I am having trouble getting the app to do anything more than allow me to see the schedule. I can’t add comments or see who has RSVP’d. I am only giving it low stars to get attention of the devs to fix the issues and then I’ll move it to 5 stars. If you want to open source the code, I’d be happy to chip in. **Developer response:** Hi Sumanch, thank you for the review! Apologies for the late reply here. Have you tried the latest update? It appears to have fixed the issues you're seeing and if it doesn't work for you, please contact us at questions@bitbite.co so that we can help figure it out. ### 3/5 — This week the app is not functioning, thanks. *2022-01-21* Thanks! **Developer response:** Hi, thank you for the review! Have you tried the latest update? It appears to have fixed the issue you're seeing and if it doesn't work for you, please contact us at questions@bitbite.co so that we can help figure it out. ### 4/5 — Doesn’t work anymore *2022-01-24* Liked it when it first came out-though it’s business relationship with Team Cowboy still remains a mystery. My three teams managed by Team Cowboy worked fine…till yesterday. Now no teams come up. Deleted and re downloaded the app. Same, no way to use it anymore!!! Disappointed! **Developer response:** Hi, thank you for the review! Have you tried the latest update? It appears to have fixed the issue you're seeing and if it doesn't work for you, please contact us at questions@bitbite.co so that we can help figure it out. ### 4/5 — Update *2022-01-24* New update seem to have broke it. Can’t access any of my games since Jan 18th. Is there a fix for it? ### 5/5 — Easy to use *2018-06-05* Love not having to use the website version ### 5/5 — Way better than Team Cowboy *2018-03-21* Team Cowboy, if Team Cowboy went and spent $250,000 on invasive plastic surgery and botox. Looks slick, works great. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*