# Team Inbox: FavCRM Fleet

> Team Inbox: FavCRM Fleet (iPhone/iPad app by DeepWork Technologies Limited.)

- Source: https://appshunter.io/ios/app/team-inbox-favcrm-fleet/id6808833043 (this page in markdown: same URL + `.md`)
- Developer: [DeepWork Technologies Limited](https://appshunter.io/developer/1519402717)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 16.4 · 106 MB
- Languages: English
- Released: 2026-09-16
- Data updated: 2026-10-07

## What is Team Inbox?

Team Inbox is a shared WhatsApp inbox for taxi and call-taxi fleets. One official company WhatsApp Business number, every driver replying from their own phone — whoever's free claims the conversation, and the customer always sees the same number.

Why fleets use Team Inbox

One phone, one bottleneck
Before Team Inbox, a customer message only reached whoever was holding the company phone.
If that driver was mid-fare, nobody else saw the message.

Voice-first, because that's how drivers already communicate Team Inbox is built around voice, not typed as an afterthought: a full-width record button, one-tap playback at 1.5×/2× speed, and an automatic Cantonese transcript so a driver can glance at a red light and know what a customer needs.

A driver leaving doesn't take the customer with them Conversation history belongs to the company, not to whichever phone last held the WhatsApp number — a departing driver's own account is removed, but the company keeps its records.

Key features

• One company number, shared inbox — official WhatsApp Business API, every driver's own
  phone
• Voice-first replies — full-size record button, instant playback, Cantonese transcripts,
  quick replies
• "I've got it" claiming — unassigned conversations are flagged; one tap tells the whole
  team who's handling it
• Team management — invite or remove drivers with a single WhatsApp link, no email or
  password required
• Trip records — log pickup, drop-off, and fare; customer profiles total spend
  automatically
• New-job alerts — get notified the moment a conversation goes unassigned
• Traditional Chinese (Hong Kong) and English

Team Inbox is a FavCRM product — a WhatsApp/CRM platform for Hong Kong SMEs. Subscription and billing are handled by the company's own administrator; driver accounts are invited in by the company at no individual cost.

## Is Team Inbox safe?

Not enough ratings yet to assess Team Inbox.

## Is Team Inbox legit?

Team Inbox: FavCRM Fleet appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Team Inbox is 65 out of 100 points across 7 verification signals from App Store and developer data.


## Version history (last 1 release)

### 0.1.0 — 2026-09-16

No release notes.

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All apps by DeepWork Technologies Limited: https://appshunter.io/developer/1519402717

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-07.*