# Team One Credit Union — user reviews

> 15 indexed App Store user reviews of Team One Credit Union by Team One Credit Union, rated 3.70/5 from 33 ratings.

- Source: https://appshunter.io/ios/app/team-one-credit-union/id579430730/reviews
- App overview in markdown: https://appshunter.io/ios/app/team-one-credit-union/id579430730.md
- Rating breakdown: 5★ 20 · 4★ 1 · 3★ 2 · 2★ 2 · 1★ 8

## Most critical reviews (10 lowest-rated)

### 1/5 — Difficult

*2026-02-05, version 4018.1.5*

Couldn’t be any more complicated to pay a bill.

### 1/5 — Poorly maintained

*2025-08-27, version 4018.0.1*

Overall, the layout is relatively easy to understand. IF you can even get into the app. It is so slow, and has so many errors, your better off looking at your information on a web page.

### 1/5 — Not so much.

*2020-12-30, version 3015.3.2*

I tried opening the app this morning to discover that all I get in iPhone land is a “spinning ball of death” lol.
Please update the app.
Thanks.

### 1/5 — Won’t let me login

*2019-03-30, version 3000.7.7*

I’ve use this app before, it was my favorite and not the easiest to navigate. Now I type in all of my information and it won’t even let me login. I’ve checked my account username and password, both are correct. It’s incredibly annoying that I can’t access my records on my phone- especially since they are supposed to be improving the app.

### 1/5 — Extremely slow

*2018-10-06, version 2.6*

I have used multiple credit union and bank mobile apps. This app is by far one of the worst, which i find very disappointing especially when they are so technology driven organization. When ever you click on something it takes over 30 sec to load, which in all reality might is a very long time when you are sitting waiting.

### 1/5 — Your session has timed out

*2014-10-07, version 1.6*

This happens when using mobile deposit before one can even take the picture of the back of the check. I went as fast as the app would let me but no go.

It seems that you must put the amount and the account (whose popup is hidden behind the keyboard if it is visible) before taking the pic. Don't start at the top and work down! That order doesn't work.

This app needs more work to make it work the way ordinary people do.

### 1/5 — Constant crash

*2013-10-10, version 1.3*

When using the mobile deposit, it constantly crashes! I may deposit one check and then it crashes and won't let me deposit more even if I relogin. Would be great if it worked right. iPhone 4S iOS versions 5-7 used with it!

### 1/5 — Will not load my account:(

*2013-06-30, version 1.2*

Have tried to log in, nothing but a loading screen.

### 3/5 — This app is useful but slow and glitches a lot

*2025-06-12, version 4017.0.0*

Need to work on making this app run smoother and load quicker

### 5/5 — Love The App

*2020-10-23, version 3015.0.0*

It so very easy to navigate and I just love it.

## Most praised reviews (5 highest-rated)

### 5/5 — So much better

*2019-05-20, version 3000.8.1*

I’m so happy that my credit union finally invested in this app. It’s much easier to navigate, has its own UX interface, and I’m able to troubleshoot issues much more quickly. I promise it’s worth the investment - thank you TOCU!

### 5/5 — Awesome App

*2019-04-06, version 3000.7.7*

Just love this mobile app!  The new app has so much more to offer!!!  Especially, being able to see my e-statements, finally! Thank you!!

### 5/5 — Awesome update!

*2019-04-06, version 3000.7.7*

The old app was good, but the new app is great!  Love the ability to turn my debit card on and off!  No more worrying if I leave it somewhere!

### 5/5 — Love Touch ID and new features!

*2016-04-12, version 1.8*

Great update - thanks Team One!

### 5/5 — So easy to use

*2013-05-25, version 1.1*

As easy to use as cu@home! Easy to navigate the app, and quick transactions. Not sure what took me so long to download app! Thank you for making my banking so convenient!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*