# teamLab

> Digital art exhibition companion app for interactive experiences and artwork information. (iPhone/iPad app by teamLab Inc..)

- Source: https://appshunter.io/ios/app/teamlab/id1389775096 (this page in markdown: same URL + `.md`)
- Developer: [teamLab Inc.](https://appshunter.io/developer/384623878)
- Category: Entertainment, Education
- Price: Free
- Rating: 4.80/5 from 2,070 App Store ratings · 104 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 55 MB
- Languages: American English, Arabic, Japanese, Korean, Chinese (Simplified, China), Chinese (Traditional, Taiwan)
- Released: 2018-06-25
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/teamlab/id1389775096/reviews.md

## What is teamLab?

This app can be used in the following exhibitions:
- teamLab Borderless Tokyo (Azabudai Hills, Tokyo)
- teamLab Planets (Toyosu, Tokyo)
- teamLab: Hidden Traces of Rice Terraces（izura, Ibaraki）
- teamLab Biovortex Kyoto（Kyoto）
- teamLab Botanical Garden Osaka (Nagai Botanical Garden, Osaka)
- teamLab: A Forest Where Gods Live (Mifuneyama Rakuen, Takeo Hot Springs, Kyushu)
- teamLab Ruins and Heritage Rinkan Spa & Tea Ceremony (Mifuneyama Rakuen, Takeo Hot Springs, Kyushu)
- teamLab SuperNature (The Venetian Macao, Macao)
- teamLab Borderless Jeddah（jeddah, Saudi Arabia）
- teamLab Phenomena Abu Dhabi（Abudhabi, United Arab Emirates）

---
An explanation of the artwork can be viewed in the exhibition space.

---
- teamLab Planets (Toyosu, Tokyo):
- teamLab SuperNature (The Venetian Macao, Macao)

In the Crystal Universe, swipe up on a star, and it will appear in the exhibition space.

---
- teamLab Borderless Tokyo (Azabudai Hills, Tokyo)
- teamLab Borderless Jeddah（jeddah, Saudi Arabia）

The artworks in teamLab Borderless move, evolve, and influence each other.
Enter a room and open the teamLab app to learn more about the artwork you are experiencing.

In the Crystal World, swipe up on a character, and the world contained within it will be released into the space.

## Key features

- Exhibition information
- Artwork explanations
- Interactive digital art
- Evolving artwork details
- Crystal Universe interaction
- Crystal World interaction

## What do users think of teamLab?

Overall sentiment: mixed

**Pros**

- ✨ Immersive and visually stunning art experience
- 🎨 Beautiful ambient lighting and hues
- 🎭 Interactive features with artworks
- 📱 Informative descriptions of exhibits
- 👨‍👩‍👧‍👦 Family-friendly and engaging for all ages
- 🌍 Unique world-class experience
- 🎪 Memorable and mind-blowing exhibitions

**Cons**

- 🐛 Frequent app crashes and glitches
- 📡 Poor network connectivity and heavy traffic errors
- ❌ Non-functional in many locations
- 🔌 Requires constant internet connection
- 😕 Confusing user interface and unclear purpose
- 🗺️ No map or floor plan to navigate
- ⚠️ Inconsistent performance across devices
- 🔐 Security concerns and privacy policy issues
- 📵 Language barriers and limited localization
- ⏱️ Slow loading times and lag
- 🚫 Bluetooth permission requests without clear purpose

**Commonly reported bugs**

- App fails to detect nearby artworks
- Network errors even on venue WiFi
- Constant Bluetooth permission prompts
- Screen remains black or unresponsive
- Artwork registration not saving properly
- Interaction features not responding
- Heavy traffic messages preventing access
- App crashes during peak hours
- Location detection inaccurate
- Interface freezes or becomes unresponsive
- Contact Us feature non-functional

**Most requested features**

- Interactive map or floor plan to track visited exhibits
- Completion tracking system for all artworks
- Offline functionality with cached data
- Better tutorial or onboarding guidance
- Location-based notifications when near exhibits
- Proximity detection for automatic exhibit information
- Improved WiFi connectivity solutions
- Multi-language support beyond Japanese
- Bluetooth-based communication instead of WiFi
- Clearer signage about app usage locations
- Ability to save or share artwork information

## Recent user reviews (10 of 104)

All indexed reviews: https://appshunter.io/ios/app/teamlab/id1389775096/reviews.md

### 1/5 — Crystal thingy

*2026-07-29, version 3.8.2*

Didn’t let me do the crystal thingy and descriptions were dumb and irrelevant

### 3/5 — Good

*2026-07-11, version 3.8.2*

Its a nice place that people should go to 😊

### 5/5 — Team lab

*2026-06-11, version 3.8.1*

Really good app! No adds and helps you guide the way in the exhibition. Tea flowers trampoline playrooms drawing, bouncing balls going to space perfect up definitely download the app 10 out of 10

### 5/5 — Wow

*2026-05-09, version 3.8.0*

Don’t miss this!

### 5/5 — よかった

*2026-05-06*

チームラボのたくさんの秘密を知れてよかったです

### 1/5 — Could be better

*2026-05-05, version 3.8.0*

The app is difficult to work out how it works

### 5/5 — Amazing

*2026-04-24*

Very nice

### 5/5 — Awesome job

*2026-04-02, version 3.8.0*

This is awesome and it helps a lot thank you so much for making this app!!!

### 3/5 — Great!

*2026-03-30, version 3.8.0*

Very immersive and fun. Recommend ages 8-14. Although, there is a lot of cell phone use required.

### 1/5 — 言語を変われない

*2026-03-16*

ダウンロードした後でアップリは中国語になっで、言語を変えれなかった。マジで無駄！

## Frequently asked questions about teamLab

### What does the teamLab app do?

The teamLab app serves as a companion for various teamLab digital art exhibitions. It provides explanations of the artwork, allows for interaction with digital installations, and offers insights into how artworks evolve and influence each other within the exhibition space.

### How can I interact with the art using the app?

In specific exhibitions like Crystal Universe and Crystal World, the app allows for direct interaction. For example, you can swipe up on a star in Crystal Universe to have it appear in the exhibition space, or release a world contained within a character in Crystal World into the space.

### Is the teamLab app free to use?

Yes, the teamLab app is free to download and use. There are no in-app purchases or advertisements mentioned, indicating a completely free experience for users.

### Which teamLab exhibitions is this app compatible with?

The app is designed for use with a wide range of teamLab exhibitions globally, including locations in Tokyo, Kyoto, Osaka, Macao, Jeddah, and Abu Dhabi, as well as specific installations like 'Hidden Traces of Rice Terraces' and 'A Forest Where Gods Live'.

### What is the main benefit of using the app at an exhibition?

The primary benefit is an enriched and more interactive exhibition experience. The app provides deeper understanding of the digital artworks, allows for personal engagement with the installations, and reveals the dynamic nature of the art pieces.

## Version history (last 5 releases)

### 3.8.2 — 2026-06-29

Minor fixes

### 3.8.1 — 2026-05-28

Minor fixes

### 3.8.0 — 2026-03-24

Improved the accuracy of artwork locations in outdoor exhibition areas.
For artworks with timelines, you can now check the waiting time until the next transition.
Simplified the process to issue numbered tickets with fewer steps.

### 3.7.0 — 2025-12-23

Minor fixes

### 3.6.1 — 2025-11-18

Minor fixes

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## More apps by teamLab Inc.

- [Message Tree](https://appshunter.io/ios/app/message-tree/id1180047651)
- [Fukuoka / Collecting Forest](https://appshunter.io/ios/app/fukuoka-collecting-forest/id1509365782)
- [Distributed Fire](https://appshunter.io/ios/app/distributed-fire/id1572745530)
- [Sketch Umwelt World](https://appshunter.io/ios/app/sketch-umwelt-world/id6451186382)
- [PlanetsTokyo/CollectingForest](https://appshunter.io/ios/app/planetstokyocollectingforest/id6739424962)

All apps by teamLab Inc.: https://appshunter.io/developer/384623878

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*