# teamLab — user reviews > 104 indexed App Store user reviews of teamLab by teamLab Inc., rated 4.80/5 from 2,070 ratings. - Source: https://appshunter.io/ios/app/teamlab/id1389775096/reviews - App overview in markdown: https://appshunter.io/ios/app/teamlab/id1389775096.md - Rating breakdown: 5★ 1,870 · 4★ 71 · 3★ 28 · 2★ 19 · 1★ 82 ## What do users think of teamLab? Overall sentiment: mixed **Pros** - ✨ Immersive and visually stunning art experience - 🎨 Beautiful ambient lighting and hues - 🎭 Interactive features with artworks - 📱 Informative descriptions of exhibits - 👨‍👩‍👧‍👦 Family-friendly and engaging for all ages - 🌍 Unique world-class experience - 🎪 Memorable and mind-blowing exhibitions **Cons** - 🐛 Frequent app crashes and glitches - 📡 Poor network connectivity and heavy traffic errors - ❌ Non-functional in many locations - 🔌 Requires constant internet connection - 😕 Confusing user interface and unclear purpose - 🗺️ No map or floor plan to navigate - ⚠️ Inconsistent performance across devices - 🔐 Security concerns and privacy policy issues - 📵 Language barriers and limited localization - ⏱️ Slow loading times and lag - 🚫 Bluetooth permission requests without clear purpose **Commonly reported bugs** - App fails to detect nearby artworks - Network errors even on venue WiFi - Constant Bluetooth permission prompts - Screen remains black or unresponsive - Artwork registration not saving properly - Interaction features not responding - Heavy traffic messages preventing access - App crashes during peak hours - Location detection inaccurate - Interface freezes or becomes unresponsive - Contact Us feature non-functional **Most requested features** - Interactive map or floor plan to track visited exhibits - Completion tracking system for all artworks - Offline functionality with cached data - Better tutorial or onboarding guidance - Location-based notifications when near exhibits - Proximity detection for automatic exhibit information - Improved WiFi connectivity solutions - Multi-language support beyond Japanese - Bluetooth-based communication instead of WiFi - Clearer signage about app usage locations - Ability to save or share artwork information ## Newest reviews (10 of 104) ### 3/5 — Good *2026-07-11, version 3.8.2* Its a nice place that people should go to 😊 ### 3/5 — Great! *2026-03-30, version 3.8.0* Very immersive and fun. Recommend ages 8-14. Although, there is a lot of cell phone use required. ### 5/5 — It’s an outer world experience. Must see! *2025-12-23* Never experienced anything like this before- and we are well travelled folks. It is now on my wishlist to visit all the teamLabs experience centers around the world. Our kids loved it and thanked us for taking them there. We were exhausted after a long day at Ferrari world but this just blew our minds. Must visit and experience. But try to pick a time when it’s not too busy with rowdy little kids. I was disappointed with some of the parents for not minding their children properly as they were doing the exact things that we were asked not to do. Now I understand why there is an adults only time. It will first blow your mind and then about stay longer, you will either look inwards or you will get disoriented. But it is spectacular! ### 2/5 — Not working properly *2025-12-17* We cannot scan and see which view it is and the information. ### 5/5 — 明日の夕方のチケット購入出来た^_^ *2025-12-13* 明日は，思い出になる，56歳の誕生日を最後、旅行先の京都で迎える事に感謝ですね^_^ ### 5/5 — Amazing!!! *2025-11-24, version 3.6.1* Didn’t want it to end!! Loved it !!👍👍 ### 5/5 — Tokyo *2025-11-19, version 3.6.1* Amazing exhibition! Highly recommend ### 5/5 — いいね *2025-11-18, version 3.6.1* いいね ### 1/5 — Stop making apps *2025-10-29, version 3.5.0* If you want people to interact with art, take the smartphone out of it ### 5/5 — Exceptional *2025-10-12, version 3.5.0* Expected to be bored quickly but I am still thinking about the experience ## Most critical reviews (10 lowest-rated) ### 1/5 — Crystal thingy *2026-07-29, version 3.8.2* Didn’t let me do the crystal thingy and descriptions were dumb and irrelevant ### 1/5 — Could be better *2026-05-05, version 3.8.0* The app is difficult to work out how it works ### 1/5 — 言語を変われない *2026-03-16* ダウンロードした後でアップリは中国語になっで、言語を変えれなかった。マジで無駄！ ### 1/5 — まさに館内閲覧中 *2026-03-08* 「いま空間にある作品」をちっとも反映してないのでストレスを感じる ### 1/5 — Don’t work *2026-02-09* Don’t work ### 1/5 — わからない *2026-01-11* どこへ行ってどこが行ってないかわからない ### 1/5 — Kind of pointless, unless you are just trying to waste time *2025-12-26, version 3.7.0* Maybe add a map so you can find your crew, if you get split up it’s impossible to find, main displays are pretty boring but the side rooms are cool, but no way to know if you’ve seen them all ### 1/5 — 使えない *2025-12-22* 入ったが、ラグいのか経路も見れないし何も出来なかった ### 1/5 — はいアウト *2025-12-08* アウト ### 1/5 — Art work *2025-11-22, version 3.6.1* Hard to use app ## Most praised reviews (10 highest-rated) ### 5/5 — Team lab *2026-06-11, version 3.8.1* Really good app! No adds and helps you guide the way in the exhibition. Tea flowers trampoline playrooms drawing, bouncing balls going to space perfect up definitely download the app 10 out of 10 ### 5/5 — Wow *2026-05-09, version 3.8.0* Don’t miss this! ### 5/5 — よかった *2026-05-06* チームラボのたくさんの秘密を知れてよかったです ### 5/5 — Amazing *2026-04-24* Very nice ### 5/5 — Awesome job *2026-04-02, version 3.8.0* This is awesome and it helps a lot thank you so much for making this app!!! ### 5/5 — Great *2026-02-14, version 3.7.0* Awesome app ### 5/5 — 初めてのラボ *2026-01-22* 初めて家族で京都のラボに伺い体験出来る作品に大感激　時間を忘れ　気がつけば3時間を超えていました　今度は豊洲に参戦します ### 5/5 — Awesome game!! *2026-01-11, version 3.7.0* I’m not in a Asian country but I do Japanese stuff like tea and mochi and ramen and bows and stuff so I like it ### 5/5 — Best day ever *2026-01-07, version 3.7.0* Silly me got blackout drunk in Shinjuku and came here to recover must recommend to all !! ### 5/5 — 癒しの空間 *2026-01-02* 一度は行くべき --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*