# TeamSnap — user reviews

> 628 indexed App Store user reviews of TeamSnap by TeamSnap, Inc., rated 4.80/5 from 59,489 ratings.

- Source: https://appshunter.io/ios/app/teamsnap/id393048976/reviews
- App overview in markdown: https://appshunter.io/ios/app/teamsnap/id393048976.md
- Rating breakdown: 5★ 51,122 · 4★ 5,816 · 3★ 695 · 2★ 494 · 1★ 1,362

## What do users think of TeamSnap?

Overall sentiment: neutral

**Pros**

- 🚀 Organized and efficient
- 📅 Helpful for scheduling and coordination
- 💬 Good communication features
- 🤝 Useful for team management

**Cons**

- 🔍 Difficult to find/access certain features
- 🔒 Privacy concerns with contact information
- 💰 Expensive subscription fees
- 📢 Excessive and disruptive advertising
- 🐛 Bugs and glitches affecting app functionality

**Commonly reported bugs**

- Frequent app crashes
- Issues with syncing data across devices
- Unreliable push notifications

**Most requested features**

- Ability to add/remove users from group chats
- Improved notification system
- Enhanced photo/video sharing capabilities
- Better integration between mobile app and website

## Newest reviews (18 of 628)

### 2/5 — Lacking basics

*2026-08-21, version 7.70.0*

No simple survey option in chat. Can't add new users to a chat you have to create a chat. Can'r
reply to emails, you have to start a new email when all you want to do is reply

### 4/5 — Coach

*2026-08-19, version 7.69.0*

Efficient and easy to use!

### 2/5 — Decent app with the worst subscription options I’ve seen

*2026-08-06, version 7.69.0*

The app works well and does the job. But. 

I’ve been paying for no ads for years now. It’s a few dollars a month. No problem with that. I’m happy to pay it. 

The problems are:

1) they don’t consider sponsorships to be ads, so suddenly I’m seeing Tide logos everywhere 

2) every.  Update. “Forgets”. That. I. Pay. For. No. Ads. 

I have to go into “subscription “ and “restore purchases “ several times a month because of their update cadence. It’s maddening.

### 2/5 — Uh.. Gambling Ads for Kids now??

*2026-08-06, version 7.69.0*

Not sure how it’s legal w/ a ton of high schoolers required to use the app for their teams/programs,  but Online Slot ads show up constantly all of the sudden. It used be great.. like 12/10 great. Annoying when they started w/ ads but it’s common so you deal w/ it for the convenience if that’s what the coach prefers.. But uh gambling ads for teens is about as irresponsible as you can get lol. Parents are furious (ones that play online slots and ones that don’t) so someone probably gets sued or something at some point, but still really disappointing that it was so efficient now isn’t worth it when your teen has to sit through a gambling ad just to view their schedule or respond to their coach’s message.

### 4/5 — Post reactions

*2026-07-28, version 7.68.0*

Is it just me or did they remove the ability to put a reaction on anything but the latest chat message?  If so that’s not a good change at all.

### 3/5 — Good but expensive

*2026-07-23, version 7.68.0*

I like the app but it’s really expensive for basic things. $18+ a month is a lot just to be able to rsvp & add a pic/file. 

I’m glad invoicing is a free part of the app because that’s the main reason I use it since everything else requires a subscription. 

You can schedule for free but for rsvp features, you have to subscribe.

### 1/5 — Buggy and loaded with ads

*2026-07-19, version 7.67.0*

This is just another app making money on children’s athletics. It’s always buggy and their support won’t take any action to resolve. Worthless.

### 2/5 — Buggy advert platform

*2026-07-18, version 7.67.0*

I’ve used this app for three years and would love to switch to something else. This app is highly disappointing.  It is expensive and bombards me with advertisements. The communication features do not makes sense (can only use text feature from phone app). Customization options are minimal. Videos can’t be posted. App is not structured for recreation sports seasons where teams change 4+ times per year. If you pay for the annual subscription, you have to call TeamSnap to have them switch the account to each new team. And they just raised the price to $18.99/month!

### 2/5 — Good app but brutal ads

*2026-07-14, version 7.67.0*

Ads that take 3 or 4 taps to dismiss should be illegal.

### 1/5 — TERRIBLE! SO GLITCHY!

*2026-07-13, version 7.67.0*

This is the most glitchy and pathetically functioning app (when it actually works) I’ve ever had to use. Every time I open it, I have to clear 3-5 error messages then hope the home page actually loads, which doesn’t work literally half the time, so I have to quit the app and go through the process all over, only to hope it loads correctly this time. Why would anyone pay for such a piece of junk?! I suffered through a year of it, only to find out my son’s next team is using the same app. Game Changer is waaaaaay better

### 1/5 — Intrusive Ads

*2026-07-11, version 7.67.0*

They ransom you at $10/month or the ads are so bad it makes the app unusable.

### 1/5 — Couldn’t sign into account

*2026-07-10, version 7.67.0*

I downloaded the app for my team and it said I didn’t have a account even thought I signed up like 10 times 1 star would not recommend

### 1/5 — Ads ruin this app

*2026-07-07, version 7.65.0*

The pop up ads make this app unusable.   Increase the team subscription fee if you need, don’t make parents and users pay extra to have a usable experience.

### 2/5 — Ads are lame

*2026-07-01, version 7.65.0*

Useful app, but the ads are very annoying and at times make the app unuseable.

### 1/5 — Ads ads ads

*2026-06-27, version 7.65.0*

The ads on the app are brutal and constantly get in the way

### 4/5 — Survey option

*2026-06-25, version 7.65.0*

Would love it if there was a survey option in the App. Often would like the team’s opinion on something and a survey would help

### 1/5 — Fake 7 day free trial

*2026-06-21, version 7.65.0*

I signed up for this as a requirement for a group and wanted to change plans after the 7 day trial.  But apparently you have to quit the 7 day trial at 5 or 6 days and now I’m stuck with a year of an app I don’t want.

### 1/5 — Terrible App - only use because have to

*2026-06-20, version 7.65.0*

Terrible experience.  Practically unusable.  Very disappointed.  Disingenuous app.  Teams pay money and then Teamsnap want players to pay more money to have usable experience.   Fish bait ads that are impossible to close and force you to click on and view.   Worst App I’ve ever used.

## Most critical reviews (10 lowest-rated)

### 1/5 — Needs Changes

*2026-08-19, version 7.69.0*

App is decent. You can’t add individuals to a current group chat. You have to start a new chat every time, that’s quite cumbersome when you have quick team changes. Adding that feature would be a welcome change.

As for the one star review…they have started advertising when I open the app, even though I pay for the annual service. If I’m paying an annual fee I don’t want to see advertising when I just need to send a quick message to my team.

### 1/5 — Not functional

*2026-08-15, version 7.69.0*

My kids teams have been told to use this app through their various leagues. When you go into the app it records all historical teams with no ability to delete old teams. I’ve have so many teams I have to navigate through. Following the instructions online to (log in to their site) to take the action to clean this up and the steps don’t align with the user experience. Asked to delete account to start over- they never deleted the account. No response to requests. The worst app I’ve used.

### 1/5 — Ads Ads & Ads

*2026-08-09, version 7.69.0*

You have to find your schedule between 100s of ads. Pathetic app and very expensive subscription.

### 1/5 — Straight TRASH

*2026-08-08, version 7.69.0*

I don’t choose to use this. We use this app because our daughter’s gym uses it, though they use it more like a glorified single-channel chat app. The devs know they have a captive audience, so the advertising is bonkers-level intrusive. Buggy, weird non-native behavior, and an interface that looks like it’s from 2009.

### 1/5 — Ridiculous amount of Ads

*2026-08-03, version 7.68.0*

The ads on this app now are completely outta control.

### 1/5 — I can’t log in

*2026-08-03, version 7.68.0*

How come when ever I put in my email adress it won’t let me back to my team

### 1/5 — Unbelievably annoying ads

*2026-08-01, version 7.68.0*

Our son’s baseball team uses this app for scheduling and communicating. While I appreciate the features, the ads have become incredibly annoying and inconvenient. When I need to quickly check the schedule I am forced to watch a long ad and sometimes there is no way to clear it and I have to restart the app. The team pays for the app so there should not be any ads.

### 1/5 — Brutal Advertising

*2026-08-01, version 7.68.0*

The app is ok, but the ad pop-ups are vet intrusive.  Full page, non-interruptible; just straight trash.

### 1/5 — A place to find ADs

*2026-07-23, version 7.68.0*

Ads, Ads, and more Ads

### 1/5 — Most Hated App

*2026-07-20, version 7.67.0*

I have to have this app because the team my kid plays for uses it. I would not use it if I didn’t have to, and I think that’s how the creators of TeamSnap have treated how the app works. You are forced to view ads for subscribing to their service. Most parents do not need that and do not care about it and you cannot stop it. Trying to reach out and let TeamSnap know how annoying it is, is a PIA on its own. They don’t care. They don’t want feedback, so I’m giving it here.

## Most praised reviews (10 highest-rated)

### 5/5 — Review

*2026-07-21, version 7.67.0*

Best App

### 5/5 — Great Tool

*2026-07-06, version 7.65.0*

TeamSnap has been a very efficient organizing tool for me as the manager of a Crew team.

### 5/5 — Good

*2026-06-17, version 7.65.0*

It sends messages right away and tells you when and where is your games and practices

### 5/5 — This app works well

*2026-06-17, version 7.65.0*

On phone app; reminds me of a weekly scheduled event; enables background info and current info to be notified to all members. Members can reply, update availability

### 5/5 — Easy to use

*2026-06-16, version 7.64.0*

I use team snap almost every day . I never have a problem with it and I put it as a widget and it is easy to know and navigate when your next game or practice is . Definitely recommend using team snap .

### 5/5 — TeamSnap is awesome!

*2026-06-08, version 7.64.0*

I LOVE TeamSnap! I use it for my travel soccer team, and this always lets me know when I have any games, practices, or anything else. It even lets you know where an activity is taking place, which is awesome. There is even a group chat if you need to let your team know about something. Get this if you want to be posted on team updates!

### 5/5 — Paying for ad free. Tide ad displaying.

*2026-05-23, version 7.63.0*

Not to nitpick, but when I’m paying for ad free content, I don’t expect to see an ad when the app loads up. Magically there’s a tied ad now and I’m pretty sure I’m paying not to be advertised to.

### 5/5 — Good app

*2026-05-14, version 7.63.0*

Good

### 5/5 — Sport

*2026-05-09, version 7.63.0*

Very helpful for high school sports!

### 5/5 — Good App

*2026-05-03, version 7.58.2*

Worked well and easy to use

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
