# TeamViewer Assist AR (Pilot) — Remote assistance using AR

> Remote assistance and visual guidance using augmented reality. (iPhone/iPad app by TeamViewer Germany GmbH.)

- Source: https://appshunter.io/ios/app/teamviewer-assist-ar-pilot/id1436001042 (this page in markdown: same URL + `.md`)
- Developer: [TeamViewer Germany GmbH](https://appshunter.io/developer/357051969)
- Category: Productivity, Utilities
- Price: Free
- Rating: 4.30/5 from 78 App Store ratings · 83 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.4 · 69 MB
- Languages: American English, Croatian, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Greek, Hungarian and 18 more
- Released: 2018-10-23
- Data updated: 2026-08-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/teamviewer-assist-ar-pilot/id1436001042/reviews.md

## What is TeamViewer Assist AR (Pilot)?

Use this app to receive remote assistance for all kinds of equipment, machinery, and infrastructure issues.
•	Simplify troubleshooting and improve productivity by showing the problem instead of just telling about it.
•	Receive real-time service and support from your remote experts
•	Your experts see what you see and annotate with 3D markers that stick to real-world objects
•	You can even share your knowledge by creating video tutorials for training purposes 

Key Features: 
•	Remote camera sharing and real-time video streaming
•	HD VoIP
•	3D annotations
•	Highest security standards: 256 Bit AES session encoding, 2048 Bit RSA key exchange 
•	Plus so much more…

TeamViewer Assist AR is the #1 choice for visual and remote guidance of field service technicians.


Information on Mandatory Access
 
● Camera: Necessary to generate video feed on the app



Information on Optional Access*



● Microphone: Fill the video feed with audio, or used to record message or session


*You can use the app even if you do not allow the optional permissions. Please use in-app settings to disable the access.

## Key features

- Remote camera sharing
- Real-time video streaming
- 3D annotations
- HD VoIP
- Video tutorial creation
- High security standards

## Recent user reviews (10 of 83)

All indexed reviews: https://appshunter.io/ios/app/teamviewer-assist-ar-pilot/id1436001042/reviews.md

### 5/5 — Blair

*2026-03-05, version 15.75.1*

Footage

### 1/5 — ☹️

*2026-02-19, version 15.74.1*

Не работает

### 5/5 — Ali

*2026-02-16, version 15.74.1*

Ali

### 5/5 — Sèche linge

*2025-08-01*

Génial

### 5/5 — Efficace

*2025-05-14*

Parfait à tous points de vues

### 3/5 — Rein

*2025-04-08*

Ja

### 1/5 — 電池の減りが加速

*2025-01-25*

インストール後バッテリーの減りが異常に早くなり、アプリを終了させても常にバックグラウンドで起動しており接続を受け付ける状態であった。
せめて完全終了させる方法を実装してほしい。

**Developer response:** Thanks for taking the time to write this feedback. Please reinstall TeamViewer on both sides and try again. If you can provide more info regarding the issue, such as an error code, we will be happy to assist you. I will also suggest tovisit our Community; your question may have been answered there: https://community.TeamViewer.com/japanese Thanks in advance.

### 5/5 — Work with voiceover Accessibility

*2025-01-07, version 2.62.1*

My thanks to developers for Accessibility checking.

### 1/5 — Crooks!

*2024-12-27, version 2.62.1*

Bunch of crooks! Took my money when lifetime licenses was offered and now Teamviewe cancelled my lifetime license as they want to charge me a monthly fee. It’s all about money for Teamviewer and they do not care about their business relations with their customers. Their business ethics is non existent. For anyone that want to give Teamviewer a try, run! There’s better options elsewhere.

### 1/5 — Позор, заблокировали в РФ

*2024-10-31, version 2.60*

Купили лицензию и теперь не можем пользоваться, компания не вызывает доверия.

## Frequently asked questions about TeamViewer Assist AR (Pilot)

### What does TeamViewer Assist AR do?

This app allows you to receive remote assistance for various equipment and machinery issues. It simplifies troubleshooting by enabling you to show the problem visually, rather than just describing it. Remote experts can see your live camera feed and provide guidance.

### What are the key features of this app?

Key features include remote camera sharing and real-time video streaming, HD VoIP for clear communication, and 3D annotations that stick to real-world objects. It also offers high security standards with 256 Bit AES session encoding and 2048 Bit RSA key exchange, and the ability to create video tutorials for training.

### Is this app free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees or paid versions, and it does not appear to have in-app purchases or advertisements.

### What permissions does the app require?

The app requires mandatory access to your camera to generate the video feed. Optional access to the microphone is available for audio communication or recording messages and sessions. You can use the app even without granting optional permissions.

### Who is this app designed for?

This app is primarily designed for field service technicians who need visual and remote guidance for equipment and machinery. It's also useful for anyone who needs to demonstrate a problem visually to a remote expert for support or troubleshooting.

## Version history (last 5 releases)

### 15.80.1 — 2026-07-28

- Minor fixes and Improvements.

### 15.79.1 — 2026-06-23

- Minor fixes and Improvements.

### 15.78.1 — 2026-05-26

- Minor fixes and Improvements.

### 15.77.1 — 2026-04-28

- Minor fixes and Improvements.

### 15.76.1 — 2026-03-24

- Minor fixes and Improvements.

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## More apps by TeamViewer Germany GmbH

- [TeamViewer QuickSupport](https://appshunter.io/ios/app/teamviewer-quicksupport/id661649585)
- [TeamViewer Remote Control](https://appshunter.io/ios/app/teamviewer-remote-control/id692035811)
- [TeamViewer Meeting](https://appshunter.io/ios/app/teamviewer-meeting/id1144872364)
- [Frontline Workplace](https://appshunter.io/ios/app/frontline-workplace/id1496923777)
- [Frontline Apps](https://appshunter.io/ios/app/frontline-apps/id1581637553)

All apps by TeamViewer Germany GmbH: https://appshunter.io/developer/357051969

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*