# Teaspoon Rewards — user reviews > 106 indexed App Store user reviews of Teaspoon Rewards by Teaspoon Franchising Inc, rated 4.80/5 from 5,621 ratings. - Source: https://appshunter.io/ios/app/teaspoon-rewards/id1529792595/reviews - App overview in markdown: https://appshunter.io/ios/app/teaspoon-rewards/id1529792595.md - Rating breakdown: 5★ 5,010 · 4★ 270 · 3★ 96 · 2★ 56 · 1★ 189 ## What do users think of Teaspoon Rewards? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Convenient ordering - 💕 Delicious drinks - ⭐ Great service **Cons** - 🐛 Crashes and glitches - 🔒 Payment issues - 🤔 Confusing UI - 🔁 Inconsistent user experience **Commonly reported bugs** - Login and password reset problems - Order placement failures - Rewards points discrepancies - Incompatibility with certain devices **Most requested features** - Add Apple Pay support - Integrate gift card payments - Improve rewards program - Provide order tracking ## Newest reviews (11 of 106) ### 4/5 — House Milk *2026-07-10, version 26.0.0* Always enjoy my Teaspoon house milk tea with honey boba! ### 2/5 — App freezes *2026-06-18, version 25.9.4* There’s some sort of bug that will freeze the app ### 5/5 — No Apple Pay *2025-10-24, version 25.5.0* Please add an Apple Pay slot 🥹 love you guys ### 5/5 — Drinks *2025-09-30, version 25.5.0* Best drinks in town! ### 5/5 — Yum *2025-08-05, version 25.4.3* I love the drinks here they’re so delicious and yummy ### 4/5 — Much improved, still could use a little bit of work *2025-06-23, version 25.3.3* The App is much better than it used to be, but is missing two pretty important features: Apple Pay, and the ability to delete drinks from your cart without clearing the entire cart. ### 3/5 — Teaspoon *2025-05-09, version 25.2.2* App is ok but when I want a 7.00 dollar drink the total comes to 20.00 dollars?!? Let me get this straight so you have to spend at least 10.00 dollars to order them and 10.00 dollars to deliver. Excuse me?!?! ### 3/5 — Needs a bit of work *2025-03-27, version 25.1.9* App is mostly good. Just wish Apple Pay worked and that I could set a home store instead of picking which store I want every time. Otherwise good! ### 5/5 — 10/10 def recommend *2025-02-26, version 25.1.1* Very nice employeeess and the drinks are so good!! ### 5/5 — Thai tea is amazing *2024-12-29, version 4.1.4* I LOVE the Thai tea! ### 3/5 — PIN code not coming *2024-10-26, version 4.0.3* I spent 10mins of my life to place an order and the PIN code doesn’t work. Tried 2 different days ## Most critical reviews (10 lowest-rated) ### 1/5 — Delicious Tea Garbage App *2026-05-31, version 25.9.1* Delicious Tea Garbage App ### 1/5 — Ask too many questions during sign up *2026-05-23, version 25.8.9* I would’ve wished that was smoother ### 1/5 — App does not work *2026-04-30, version 25.8.5* Please fix sign up process ### 1/5 — Not good *2026-04-11, version 25.6.5* The app crashes right after tapping to open it. ### 1/5 — Can’t pay using the app *2025-10-06, version 25.5.0* Won’t let me add my exact address in the billing info. Added 2 payment methods and still won’t process my payment. ### 1/5 — Ugh so annoying *2025-08-20, version 25.5.0* I got this app bc I love boba but when I got it would open for one second then automatically close. I tried lots of stuff and nothing worked PLS FIX OR TELL ME WHAT TO DO ### 1/5 — Can’t add gift card *2025-04-02, version 25.1.9* I have an old gift card (a few years old, but no expiration date) with money still on it and it won’t allow me to add it to my account ### 1/5 — placed order on app but store didn’t have it *2024-11-12, version 4.0.3* I placed an order on the app but I never got the confirmation email that it went through. It showed up in my transaction history so figured I was good to go. I get to the store and the cashier said no mobile order on her end. My suggestion is to just order in person. I now have to monitor my credit card to make sure I wasn’t charged. ### 1/5 — Poorly Designed *2024-10-20* App gives an option to “change order” once you place it, instead it just duplicated the order and charged me twice. Called the store and they said there is nothing they can do about it. I’ve been here many times but this is my first experience with the mobile app, and now I never want to use it again and now have to deal with the hassle of being double charged for one order. ### 1/5 — This app is absolutely filled with problems! *2024-03-17, version 6.1.7* This app took me 45 minutes to get an order in. First it wouldn’t take my card, then something with my phone number, then adding a topping. ## Most praised reviews (10 highest-rated) ### 5/5 — It’s amazing *2026-08-24, version 26.0.6* I love Teaspoon ### 5/5 — The best! *2026-08-06, version 26.0.6* Teaspoon has quality tea. And their employees @ Loehman’s Plaza are fantastic. Great customer service! ### 5/5 — Navigating App *2026-06-26, version 25.9.4* super easy and straightforward. lots of yummy drinks to choose from! ### 5/5 — Great Staff *2026-06-05, version 25.9.1* Friendly and attentive always professional and kind. ### 5/5 — App not user friendly, food and drink are great *2026-04-16, version 25.6.5* So this has nothing to do with the staff or the food and drink, which were amazing and wonderful. I have been the 2 teaspoons so far and the staff was great and the drinks were amazing. I think it’s frustrating when navigating in the app you can lose your entire order and you have to go back in and re-Order. But it is super easy to pay and I love having the Apple payment option. The current promotion of getting three dollars off your order is definitely awesome too. ### 5/5 — Hayward Location *2026-03-03, version 25.6.5* Everyone is really friendly here! ### 5/5 — Exceptional! *2026-01-21, version 25.6.5* Love the DP location and their friendly staff! They have the best boba in south OC by far! ### 5/5 — Tasty but pricey *2025-12-23, version 25.6.5* Teaspoon is great but pricey. Our average order is $8/cup 😥 ### 5/5 — Quick & easy *2025-11-14, version 25.6.1* Love how simple the app is and that it allows u to customize the drinks to ur linking ### 5/5 — Phenomenal *2025-11-02, version 25.6.1* First time ordering here and for the first time my taro drink tastes good!!! Not to mention the tastey Nashville hot fries 🤤 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*