# TeaTime — user reviews > 47 indexed App Store user reviews of TeaTime by Hoffman Media LLC, rated 4.60/5 from 104 ratings. - Source: https://appshunter.io/ios/app/teatime/id577140803/reviews - App overview in markdown: https://appshunter.io/ios/app/teatime/id577140803.md - Rating breakdown: 5★ 89 · 4★ 6 · 3★ 1 · 2★ 1 · 1★ 7 ## Newest reviews (12 of 47) ### 2/5 — This Makes No Sense *2023-01-29* I have had this app since 2015. For the past two years or so, I have no been able to get the most recent magazines that I’ve PAID for! I’m not sure what’s going on, but I am not the only one experiencing having difficulty accessing the content. I’ve had it for so long that I am afraid to lose all of the issues I’ve paid for! Come on, now… ### 2/5 — Waste of time and money *2022-06-02* The app doesn’t load the next issue. Each issue I have to contact support to have them load my issue. Highly disappointing for a magazine that is purchased for relaxation and enjoyment. Content, when finally available is delightful. End user experience- a no go. I only wish I hadn’t bought the full year subscription. ### 1/5 — Fix the app! *2019-07-06* Paid for subscription and I can’t view the magazine or even download it keeps saying error and unavailable even though it’s the latest issue I subscribed to 🙄😓😒 disappointing... ### 1/5 — Change of app *2019-06-19* Paid for magazines in the past but am now unable to view in the new app. Get it right before you upload new app. ### 1/5 — Can’t restore anything *2019-06-12* 私も1年購読しているのに、リストアが出来ず、お金払っているのに新しいのが読めない、、、早くなんとかしてほしいです。Although I paid to read teatime magazine for a full year, after the update I can’t restore any of my previously purchased items and of course non of the new ones. It’s sad that I’m still charged for all of this without being able to read even a page of the magazine. ### 1/5 — Will not allow purchases *2019-06-08* App does not complete purchase trabpnsaction. ### 1/5 — Please fix! *2019-05-29, version 9.0.0* After years of having this magazine I cannot restore ANY of my purchases. It seems like I have lost everything! Terrible update. ### 1/5 — This new update has stolen years worth of my magazines *2019-05-16, version 9.0.0* I subscribe through the iTunes app,have years worth of digital versions of the magazine and several special edition magazines. I cannot access with either my iTunes login or my ZINIO login. Both say user does not exist. I’m beyond angry! ### 1/5 — Too bad I cant give ZERO stats! *2019-05-03* I went into my Tea Time app to look at the latest version on my iPhone and when I tried to log in to restore my purchases, it said "User Does Not Exist." I tried a few times, gave up and then did the sign up again. This time when I got it it shows NONE of my past Tea Time magazines! Since I paid for these, I would like them; I have about two years worth and can’t access a single one! There’s a lot to be said for paper subscriptions if this is going to be the case! **Developer response:** Hello, We are really sorry to hear about your experience with the app. We want to make things right. Please feel free to contact us. We are here to help. -subscription_instructions@zinio.com ### 1/5 — Switch to Zinio a NIGHTMARE! DO NOT SUBSCRIBE! *2019-05-02* OMG! This magazine switched to Zinio as it’s operating system and it has been a nightmare. I’m love this magazine and I’ve been subscribing to it for years...but no more. I tried to restore my issues, which according to directions required I create a sign-in to Zinio. I did. But restore failed and failed and failed...even after I re-downloaded the app, restarted the iPad. So I went to App Support—Zinio. No chat, no phone number, nothing to contact them. FAQ gave me the same useless directions, no help at all. And worst of all...when I signed in, hoping that might allow for an online chat or to leave a message/question, the website said my password was wrong. I tried to reset it...and it wouldn’t reset. And all this time, I’m jumping through hoops because it won’t let you do anything unless you prove you’re not a robot. So. I can’t restore my magazine. I can’t get in contact with app support, and Apple can’t help me either! All I can do...is cancel my subscription. Good bye, Tea Time. I didn’t think you’d want to lose a valued subscriber; there aren’t many of us out there, but you have. This whole fiasco is disrespectful to us faithful readers. Shame on you. **Developer response:** Hello, We are really sorry to hear about your experience with the app. We want to make things right. Please feel free to contact us. We are here to help. -subscription_instructions@zinio.com ### 1/5 — Can’t open paid subscription *2019-02-20, version 8.7* This app is terrible I purchased a subscription through iTunes and it never uploaded. iTunes won’t give my money back and there is no app support. Don’t waste your money! ### 1/5 — Hot mess *2018-07-17, version 8.2* I paid for an online subscription to the magazine and the website keeps crashing. I e-mailed customer service and even called and left a message. Really disappointed. This is how you lose customers. ## Most critical reviews (10 lowest-rated) ### 1/5 — Hoffman Media issue *2025-02-03* I have a subscription and it is probably my fault but I haven’t been able to get into the issues. I also thought my subscription since it was digital included prior issues. ### 1/5 — Paid subscription always defunct in their app *2024-10-26* I’ve had a subscription for over 10 years, but have to reach out repeatedly about my issues not working in the app. It’s frustrating. ### 1/5 — Tea Time *2024-10-13* No help in restoring app for almost 2 months. Subscription renews in 2025. Missing years of magazine past 2018. This magazine should be able to hire techs who can correct this app and give their loyal customers what they pay for. Instead we get frustration in having to contact them to restore-or no help this time. No way and no need with technology today to treat your customers! ### 1/5 — リストアできません *2024-04-16* 今まで購入したものが、まったく見れなくなりました。ひどいアプリです。使うのはやめた方がいいです。 ### 1/5 — Login *2024-02-03* I can no login with my outlook email, asking for apple account. ### 1/5 — Terrible app *2021-06-13* I am NEVER able just to tap on the new magazine and download it or read it. Every time I need to contact support to fix the problem but the problem never stays fixed. It’s very annoying not to be able to read what you’ve paid for in advance. Don’t think I will renew subscription again. Very frustrating!!! If it would allow me to give zero stars I would. ### 1/5 — Epic Fail *2020-09-18* I buy books online all the time. This is my first experience with a periodical. I purchased a special edition of Teatime as that magazine seems to be unavailable in my area. I can see the charge pending. If this were a book, I would be reading by now. A couple hours after purchase I have nothing. My “library” is empty. Not at all impressed. Sent an email... Two days later and multiple exchanges, I’m finally in. Don’t know that I would ever purchase another digital edition. **Developer response:** We are very sorry to hear that you are having issues with your digital editions. We are the publisher and not the app developer however, if you will go to the URL below and contact us, we assure you that we will work directly with the developer to resolve your issue. https://bit.ly/hmde-support ### 1/5 — Love magazine, troubles with app *2020-05-27* Seems all good now, however never was able to restore my British Tea purchase which made me hesitant to purchase any other of your special publications. A very kind app tech has uploaded it in rb digital for me, but truly would like it to be stored in this app. Every change that you made caused restore problems.......hopefully you have landed on an app that you won’t change again. Can’t seem to send now as any nickname that I have tried is taken ?? You really don’t care, do you ? **Developer response:** Hi, We really do care and we are very sorry to hear that you are having issues with your digital editions. We are the publisher and not the app developer however, if you will go to the URL below and contact us, we assure you that we will work directly with the developer to resolve your issue. https://bit.ly/hmde-support ### 1/5 — Subscriber for years *2019-07-13* I have been a tea time subscriber for years through iTunes and not had too many troubles getting and reading my TeaTime magazine however many months ago they upgraded the app and I can no longer get my purchased magazines and I had years worth of them! I have contacted support several times and received no reply- do not waste your money until the publishers can bother to care about their loyal customers and get an app that works!! **Developer response:** Hello, We are really sorry to hear about your experience with the app. We want to make things right. Please feel free to contact us. We are here to help. -subscription_instructions@zinio.com ### 1/5 — No stars *2019-07-06, version 9.0.0* I have been a subscriber since 2015. I can not restore my past issues or read my current subscription. It is just awful and the developer has not responded to customer inquiries. ## Most praised reviews (10 highest-rated) ### 5/5 — Tea Time *2024-08-08* Love the magazine. ### 5/5 — Won't update *2021-06-19* I enjoy reading my issue of Tea Time on my iPad. However, I am unable to receive the most current issue. I'm only seeing Nov/Dec 2016. Very frustrating. ### 5/5 — Teatime *2020-07-02* I have been a subscriber for a few years now and I absolutely love this magazine, the recipes, the articles and the combination of what tea goes with what recipe is so helpful. I always recommend Tea time and always, always look forward to receiving the next edition. Try it for yourself and I promise you that you will not be disappointed. ### 5/5 — This is a waste *2019-07-12* I have had my subscription for several years and now I can’t open anything. **Developer response:** Hello, We are really sorry to hear about your experience with the app. We want to make things right. Please feel free to contact us. We are here to help. -subscription_instructions@zinio.com ### 5/5 — Terrible update *2019-05-24* This update is awful. I switched to digital years ago and until now haven’t had an issue. This “update” is terrible. Had to contact them to finally get my issues, and then the latest special edition didn’t come through. I sent in a request and was told that I had to purchase it. I explained I already did, then the story was they aren’t allowed to sell the special editions in the app anymore, as that edition is being advertised on the top of the app with the blurb to check under the special edition tab to purchase. Then I was given a link to contact the publisher, which took me to the wrong publisher. You are losing a customer of over 7 years unless this gets fixed. **Developer response:** Hello, We are really sorry to hear about your experience with the app. We want to make things right. Please feel free to contact us. We are here to help. -subscription_instructions@zinio.com ### 5/5 — Tea Time did you do your homework before your moved to this platform? *2019-05-13* Wasted too much time trying to restore my issues.... I have been a loyal reader purchasing both the print copy and the digital so I can enjoy when I travel. Zinio is no good — please do something otherwise I will need to cancel my subscription. Not happy. ### 5/5 — Paid for subscription app crashes *2018-07-15* I have paid for this subscription for a few years, now it won’t open and I can not access my magazine. Where is the support? Total rip-off **Developer response:** Hello, We are really sorry to hear about your experience with the app. We want to make things right. Please feel free to contact us. We are here to help. -subscription_instructions@zinio.com ### 4/5 — Thank you *2019-09-27* The app switch to zinio proved to be frustrating, to say the least. However, customer service at zinio was very patient and kind and helped me get everything sorted out and made me a happy customer again. I can’t wait to get back to reading TeaTime. Thank you! **Developer response:** Hello, We are really sorry to hear about your experience with the app. We want to make things right. Please feel free to contact us. We are here to help. -subscription_instructions@zinio.com ### 4/5 — Updated review *2019-09-20* It took a couple of weeks, but I have finally have all my magazines restored. I can now enjoy all my magazines. Thanks to the tech support team. Have had this subscription since 2013. I renewed in January and nothing, no access to my account. ### 3/5 — Was good app until update *2017-03-20, version 8.2* Now I can't access any back issues I purchased --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*