# Tech CU — user reviews > 136 indexed App Store user reviews of Tech CU by Technology Credit Union, rated 4.80/5 from 2,824 ratings. - Source: https://appshunter.io/ios/app/tech-cu/id441578316/reviews - App overview in markdown: https://appshunter.io/ios/app/tech-cu/id441578316.md - Rating breakdown: 5★ 2,473 · 4★ 271 · 3★ 39 · 2★ 10 · 1★ 31 ## What do users think of Tech CU? Overall sentiment: neutral **Pros** - 🚀 Easy to navigate - 👍 Intuitive interface - 🚀 Quick mobile deposits - 🚀 Convenient banking features - 👍 Reliable app performance - 👍 Consistent improvements **Cons** - 🐛 Frequent login issues - 🐛 Unreliable mobile deposit - 🐛 Clunky account management - 🐛 Slow and buggy app - 🐛 Inconsistent user experience - 🐛 Lack of essential features **Commonly reported bugs** - Face ID/Touch ID authentication issues - Incorrect account balance display - Inconsistent mobile deposit functionality - Forced password changes not working - Unread message notifications not working **Most requested features** - Ability to view cleared checks - Improved account grouping - Biometric authentication for individual accounts - Bank-to-bank money transfer - Zelle integration - More customization options ## Newest reviews (13 of 136) ### 3/5 — Snapshot/ Remember me *2025-06-10, version 4017.0.0* With the recent update in Tech CU banking app even when marking the option “remember me” the app forces me to login with username and password each time. it is very annoying and time-consuming as well as I turned on snapshot option and it does not save this option as the snapshot is not visible upon opening app please fix soon. ### 3/5 — Good improvements and key losses *2025-04-13, version 4016.2.2* Key missing or obscure functions have been fixed: thanks! One of the nice improvements is that the web version and the app have nearly identical UI and capabilities. But… I now need two logins to manage credit cards as my wife’s and my accounts are now separate. Vanguard handles this issue by allowing us to sign a form allowing each of us to make transactions for the other. I can no longer display transactions defined, e.g., by “February” and even worse, I can no longer download the displayed transactions as a .csv file. ### 3/5 — Making changes to make things less user friendly *2025-04-11, version 4016.2.2* They keep making changes to user interface with no regards to ease of use. ### 3/5 — Colors removed *2025-04-11, version 4016.2.2* I like the new app but I miss the blue and red colors from expenses and entries. It was so easy to figure out what money came in and what went out. Please bring that back. It is a valuable human factor. ### 3/5 — Zelle Crashing App *2025-03-12, version 4015.2.3* Ever since they added Zelle, app has been crashing. ### 5/5 — Mobile banking is great!!! *2025-02-28, version 4015.2.3* Love the app! ❤️ ### 5/5 — More convenient! *2025-02-27, version 4015.2.3* I’m really impressed with the new app! Being able to see all my accounts under one log in is nice. The updated card management features are a my favorite. I love that I can now set travel notifications, block my card, or reset my PIN all on my own. Plus, I’m really excited about the upcoming Zelle integration, Great job on the improvements! ### 5/5 — Smooth! *2025-02-26, version 4015.2.3* Easy to use and nice interface! ### 5/5 — Love It! *2025-02-26, version 4015.2.3* The new app is fantastic. Clean look and user friendly! ### 5/5 — Finally! *2025-02-26, version 4015.2.3* Much better interface ### 5/5 — Great Upgrade! *2025-02-26, version 4015.2.3* Nice work TechCU! ### 2/5 — Terrible New App release. *2025-02-25, version 4015.2.3* Not sure this new Feb 2025 app release was tested much if at all. Huge flaws in the features I use most often. Bill pay is practically unusable: the filter on account now displays the same *nnnn (where nnnn is the last four digits of the primary savings account) for all of our checking and savings accounts. Thus you can’t tell what account you are viewing or which it is paying from. Guaranteed to result in overdrafts and paying from wrong account. Is this meant to generate fee revenue for Tech CU? Since I use bill pay for pretty much all of my bill transactions, this is a most serious flaw. When using the account pull downs in transfer and other features, the displayed list will not scroll to show all accounts. For example if you have two savings, a HELOC, and more than two checking accounts you can only see 5 accounts randomly sorted. The way mine display it will not let me transfer from savings to checking as savings is below the display line. I pay property taxes from savings this way, so if not resolved before 9 April I will need to find another bank. Further, the card manager only shows information for the primary account holder though this is a joint account. So only two of our three cards can be controlled. This diminishes security against card number theft and fraudulent charges from prior capability! ### 5/5 — Easier to navigate!! *2025-02-20, version 4015.2.3* Thanks for this incredible effort to improve our member experience. ## Most critical reviews (10 lowest-rated) ### 1/5 — Cannnot get TechCu QR code for security *2026-05-16, version 4021.0.2* 1. if i deal with more than one user account is not easy to understand, which one is am in 2. Cannnot get Tech QR code for sending it to other user of the same account- get error instead ### 1/5 — Useless app with lousy service *2026-02-01, version 4019.1.0* Tech CU App is one of the worst app and does not do the basics which is allow to make a payment. Plus the company asks for insurance which is outside to a different organization and they cannot read insurance and they make you spend $100 for a 3rd party insurance. ### 1/5 — Transfer *2025-09-16, version 4018.0.3* Why is the transfer experience sooo slow on initial load. When I'm transferring money between my accounts. It takes minimum 5-10 sec to load the transfer UI. Very slow. I liked the old UI since it was fast ### 1/5 — Mobile deposit now broken *2025-06-07, version 4017.0.0* The mobile app update broke the mobile deposit feature and there is no support for issues with the app. Back to the branch office. Very disappointing. ### 1/5 — Updated app has some serious password issues *2025-03-09, version 4015.2.3* Won’t let me reset password despite following guidelines. Whoever is in charge of this app, why on earth would you break this so badly. ### 1/5 — No in App Zelle Function *2025-02-23, version 4015.2.3* I was excited to use the new update specially for the new Zelle functionality but it’s still not there even with the Zelle app being discounted soon. ### 1/5 — Literally the worst app I’ve ever used *2025-02-18, version 4015.2.3* First let me say I’m supposedly on the “new” version of the app circa Feb 2025. I still find it ironic that for a bank based in Silicon Valley their app is truly a hot flaming pile of garbage. First off, it doesn’t let me pick which phone# I want to send the text verification code to, and it won’t give me the option to pick my “preferred” number. It forces an arbitrary selection on me, which so happens to be my home phone number, so of course I can’t get texts there. Then when it finally loads getting through the disclosure is worse than a root canal. It’s like a hundred pages long and somehow not really mobile optimized at all. Then there’s the app itself. I’m on an iPhone 15 pro max—this thing has 8GB of RAM. But their app is so poorly optimized it’s slow and buggy at its best. Literally no other apps on my phone have that issue. And then there’s the loading screens. Every single button you press takes you to yet another 15-20 seconds of loading. It’s not my internet—a Speedtest just confirmed 500Mbps download. Yet somehow their stupid app takes almost 30 seconds to load Every. Single. Page. It’s an eternity. As someone whose full time job is development work for a major tech company, I feel qualified to say this app is an insult to users everywhere and you should fire whomever made this disaster you call an update. This isn’t even my primary bank but I think it’s time for a new backup account cause I can’t keep dealing with their shenanigans. UPDATE: they replied so I will address that. It’s not about me not knowing how to use the app—I know how to. It’s that their developers seem to be sickly Victorian children who have never seen or used an app before and so they don’t actually know how to create one to save their lives. It’s literally such a bad app that even though I know how to use it, and want to, I physically cannot because it’s such a painful experience I question if it violates the Geneva Conventions for crimes against humanity. ### 1/5 — Forces me to change password… *2025-02-12, version 4015.2.3* … but then doesn’t accept the matching passwords that meet all requirements. Useless. Completely blocked from using the app. ### 1/5 — Awful *2025-02-12, version 4015.2.3* Great example of breaking what was working fine before ### 1/5 — New UI is Terrible *2025-02-11, version 4.42.750* Account balances should be the first thing we see, not account offers for credit cards. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy, clear and safe *2026-07-26, version 4021.2.0* I love the app. Makes banking easier for me for my everyday use. ### 5/5 — TechCU easy to uses *2026-01-26, version 4019.1.0* The TechCU app easy to uses and convenient ### 5/5 — Great Support *2025-12-30, version 4019.0.3* I was locked out of my account and was worried about suspicious activity after coming back from some holiday travel. Jonathon helped ease my concerns with my account and provided helpful service & support Thank you! ### 5/5 — 30 Years of Great Banking *2025-11-20, version 4018.1.1* Using Tech CU, checking, banking, loans, and many other services, I found the people in their tech to meet all of my banking needs. ### 5/5 — Khalil *2025-10-22, version 4018.1.1* ur great at what u do ### 5/5 — Tech cu app *2025-10-11, version 4018.1.1* Easy and comprehensive! ### 5/5 — New integrated app *2025-09-14, version 4018.0.3* The new app took a little getting used to. I had to get help. But once I understood what to do. It works much better than having a business banking app and a personal banking app all in one place. I would’ve appreciated a help center so that I knew how many digits of my bank account to enter. ### 5/5 — The new app is not great *2025-04-07, version 4016.0.1* I absolutely love my account at Tech CU but their new app is horrible. It doesn’t open for at least 5minutes even with full service (I pay for unlimited). It can be very frustrating when trying to access my accounts quickly. ### 5/5 — Love the new refresh *2025-04-03, version 4016.0.1* Have been a member of TechCU for almost three years now. The new app is fresh, light and easy to use. I love the design and the information architecture. I am also so glad that Zelle is up in TechCU - so now I can transact between my accounts much more hassle free. Great job TechCU. You guys always top notch on member experience. This app now ensures the digital experience is top notch as well! ### 5/5 — Very intuitive *2025-03-17* Does everything you expect a big bank or fintech to do, but all delivered by a credit union! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*