# TecomPlus Mobile — Tecom system management app

> Remote control and monitoring for ChallengerPlus security systems. (iPhone/iPad app by KGS Fire and Security Australia Pty Ltd.)

- Source: https://appshunter.io/ios/app/tecomplus-mobile/id1473549227 (this page in markdown: same URL + `.md`)
- Developer: [KGS Fire and Security Australia Pty Ltd](https://appshunter.io/developer/975812117)
- Category: Productivity, Business
- Price: Free
- Age rating: 4+
- Requires: iOS 14.0 · 62 MB
- Released: 2020-05-25
- Data updated: 2026-08-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/tecomplus-mobile/id1473549227/reviews.md

## What is TecomPlus Mobile?

Take full control of your Tecom security system—anytime, anywhere.

TecomPlus Mobile is designed to give you secure, real-time access to your Tecom Discovery or Tecom ChallengerPlus system directly from your smartphone or tablet. Powered by UltraSync cloud connectivity, the app delivers a reliable and encrypted link between your device and your site, ensuring you stay connected to critical security events at all times.

Key Features

- Remote System Control *now includes Discovery browser support*
- Real-Time Notifications
- Comprehensive Event Monitoring
- Video Integration (truVision) *now includes Ultrasync recorders (beta)*
- User & Access Management
- Secure Cloud Connectivity

## Key features

- Remote system control
- Arm/disarm areas
- Open doors
- Control lighting
- View event history
- Alarm notifications
- User PIN management

## Recent user reviews (10 of 13)

All indexed reviews: https://appshunter.io/ios/app/tecomplus-mobile/id1473549227/reviews.md

### 4/5 — Notification Alerts

*2025-11-18, version 2.0.10*

Would be great to have customisable alert sounds built into this app that brings your attention to an alarm event. Air raid siren, bell etc. a lot of alarms are missed by the default low tone notification sounds

### 4/5 — Feature Request

*2025-08-05, version 2.0.10*

Great product and makes it simple to perform common tasks on the fly.
Would be great if the order of the panels could be changed instead of having to configure in order of display preference. Additionally lift control to secure and access floors would be great.

### 4/5 — Notifications/Apple CarPlay

*2025-07-31, version 2.0.10*

App works great, only thing letting the system down is not having the ability to customise the app notification e.g. making it a critical alert. This would make a huge difference.

Also, having the ability to have this as an Apple CarPlay I feel would be a great feature.

### 5/5 — Can we have a search icon to find a site?

*2025-07-29, version 2.0.10*

Can we have a search icon to find a site like what you have in the CTPlus.
We are technicians and we have hundreds sites in the app. To find a site in a hundred is a good challenge

### 3/5 — Critical Alerts need to be an option

*2025-07-16, version 2.0.10*

Needs to have Critical Alerts option added to this app. Currently it’s not providing a sufficient sound or importance. Even cheap systems have these options.

### 4/5 — Works well but Needs better audible alert for alarms

*2025-02-19, version 2.0.10*

My only criticism is that the push notifications make a very standard and subtle alert noise that is barely noticeable even when an alarm is raised.  It would be much better if you could use custom  alert noises for alarms and other notifications so you could know when your system is in alarm more easily and without having been lucky enough to glance at the screen at the exact time when it actually alarms.

### 4/5 — Great app but needs some new features

*2024-07-28, version 2.0.9*

App has been fantastic for my clients and myself when installing. The only thing I’d like to see different is some improvements to notification sounds, allowing you to set a different tone to bring alarms to your attention

### 1/5 — SLOW LOADING FOR DOORS

*2023-12-21, version 2.0.8*

It takes forever to load the doors to open.

### 2/5 — Connection issues

*2023-07-24, version 2.0.8*

When I can access the app it works well, but too often it just won’t connect

### 2/5 — App Is Slow

*2023-04-18, version 2.0.5*

Have had multiple clients reporting app is slow recently. Even disabling autosync dosent help. Please fix

## Frequently asked questions about TecomPlus Mobile

### What security panels does TecomPlus Mobile support?

TecomPlus Mobile communicates directly with ChallengerPlus or ChallengerLEPlus panels running V10-07.63729 firmware or above.

### What functions can I perform with TecomPlus Mobile?

You can open doors, arm/disarm areas, isolate inputs, control lighting, test inputs and relays, view panel history, and manage user PIN codes.

### Does TecomPlus Mobile offer video verification?

Yes, it offers video verification of live and recorded events when combined with the TruVision video platform.

### How does TecomPlus Mobile handle alarms?

The app provides notifications for outstanding alarms and events, allowing quick access to take action directly from the notification.

### Can I manage user access with TecomPlus Mobile?

Yes, you can program user PIN codes or access control cards, edit user details, and change your own PIN code.

### What devices is TecomPlus Mobile available on?

TecomPlus Mobile is available for iOS devices, including iPhone, iPad, and iPod.

### How often is TecomPlus Mobile updated?

The app was last updated on August 6, 2024, with version 2.0.10, indicating regular maintenance and updates.

### Is TecomPlus Mobile free to use?

Yes, TecomPlus Mobile is available for free download and use.

## Version history (last 5 releases)

### 2.0.13 — 2026-08-04

- Improvement to User retrieval from Tecom Discovery systems
- Improvement to "Remember Pin" mechanism
- Improvement to user interface where scaling is enabled

### 2.0.12 — 2026-05-14

Tecom Discovery support (TSX-2-85301)
- Command and Control
- User Administration
- Discovery browser access through new Configuration option (IP or Ultrasync connections)
*This option uses the Discovery credentials stored against the user in the panel details screen*

truVision Ultrasync recorder support (advanced release)
- New Recorders menu allows users to add Ultrasync recorders from the app
- View live or recorded footage
*This feature is still in development, recommended for use on trial basis only*

### 2.0.10 — 2024-08-06

- Resolved an issue with permissions
- Resolved an issue preventing notifications from working

### 2.0.9 — 2024-05-14

This release has been updated to support iOS 17. Some issues have been resolved with support and delivery of notifications, errors on the doors page, and generated card data for the 'HID ISCS 38 bit' format. Improvements have been made to load times on the users page and app stability.

### 2.0.8 — 2023-07-20

Support for the TS1067E NAC

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## More apps by KGS Fire and Security Australia Pty Ltd

- [Tecom Mobile](https://appshunter.io/ios/app/tecom-mobile/id987716308)

All apps by KGS Fire and Security Australia Pty Ltd: https://appshunter.io/developer/975812117

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*
