# Teen Counseling — Therapy for Teens

> Online therapy platform for teenagers with parental consent. (iPhone/iPad app by BetterHelp.)

- Source: https://appshunter.io/ios/app/teen-counseling/id1206966896 (this page in markdown: same URL + `.md`)
- Developer: [BetterHelp](https://appshunter.io/developer/995252383)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 4.70/5 from 4,416 App Store ratings · 275 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.6 · 31 MB
- Languages: American English, Dutch, French (France), German (Germany), European Spanish
- Released: 2017-10-20
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/teen-counseling/id1206966896/reviews.md

## What is Teen Counseling?

Teen Counseling lets you connect with a licensed therapist who specializes in helping teens like you. Whenever you need and wherever you are, just text your therapist or schedule a video or phone call. Your therapist is here to help you thrive!

HOW DO I START?
Invite your parent(s) to sign up. They fill out a consent form for you (required by law)
Once your parent subscribes, you will be matched with a licensed therapist and invited to your own therapy room
Your therapist will communicate with you on the Teen Counseling app using text, phone, and video

WHY DO I NEED PARENTAL CONSENT?
As required by law, a parent or legal guardian must fill out a consent form before you can receive online therapy services.

HOW DOES THERAPY WORK?
You and your therapist will get your own “room.”This will be your place to communicate with your therapist day or night. You can access this room from any internet connected device, wherever you are.

You can write about yourself, the things going on in your life, ask questions and discuss the challenges you’re facing. Your therapist will login to the same room and respond with feedback, insights and guidance.

Together you’ll work towards making a positive change in your life, accomplishing your goals and overcoming your troubles.

IS WHAT I SHARE WITH MY THERAPIST PRIVATE?
Your parent will not have access to this room. You can talk to your therapist about anything, but there are a few things that they would be required to share with either your parents or other adults. If you share any of the following issues with your therapist, they would have to break confidentiality for your protection or the protection of others:

• If you are seriously contemplating severely harming yourself or someone else.
• If you share with your therapist that you are being abused or neglected, or know of another individual under 18 who is being abused or neglected.
• If you share with your therapist that you know of an elderly person who is being abused or neglected.

Please consult with your therapist about what kind of information and updates your parent(s) may get regarding your work with your therapist.

WHO ARE THE THERAPISTS?
We require every Therapist providing services on the Platform to be an accredited, trained, and experienced licensed U.S. psychologist (PhD / PsyD), licensed marriage and family therapist (LMFT), licensed clinical social worker (LCSW), licensed professional counselor (LPC), or similar applicable recognized professional certification based on their state and/or jurisdiction. Therapists must have a relevant academic degree in their field, at least 3 years of experience and at least 1,000 hours of hands-on experience.

## Key features

- Licensed therapists for teens
- Text, phone, and video sessions
- Parental consent required
- Private therapy room
- 24/7 communication access
- Goal-oriented therapy

## What do users think of Teen Counseling?

Overall sentiment: mixed

**Pros**

- 👍 Convenient online therapy
- 🤗 Caring and helpful therapists
- 💬 Easy communication with therapists
- 🕰️ Flexible scheduling
- 🏠 Comfortable from home

**Cons**

- 💰 Expensive pricing
- 🔒 Requires parental consent
- ⏰ Long wait times for appointments
- 🔌 Unreliable app performance

**Commonly reported bugs**

- Frequent app crashes and glitches
- Issues with scheduling and rescheduling appointments

**Most requested features**

- More affordable pricing options
- Ability to choose therapist without parental consent
- Improved app stability and reliability
- Expanded therapist availability

## Recent user reviews (10 of 275)

All indexed reviews: https://appshunter.io/ios/app/teen-counseling/id1206966896/reviews.md

### 5/5 — Highly recommend

*2026-08-06, version 23.0.0*

This platform has been great for my teen! It’s easy to use and even those that didn’t match well with my teen were excellent therapists, just not the right match. Definitely recommend!

### 1/5 — Garbage Service! DO NOT USE!

*2026-08-04, version 23.0.0*

This cannot be categorized as a service, but a Ponzi scheme. My children are battling with mental health issues, and we immediately came to BetterHelp as the premier option. After filling out the applicable information we were forwarded to TeenCounseling.com and we created an account for our children. First, they do not allow multiple children to be in one account. Instead, you are expected to create multiple email accounts (for both parents and children). When I registered my son, I was billed at a weekly rate of $65. After creating a separate account for my daughter, I was billed at a monthly rate of $360. To add insult to injury, they stated that it was due to me changing my zip code….really?!

My son was the first to convey his thoughts to the “licensed professional”. After writing a sonnet of mental chaos, this therapist responded with, “ok.” I confronted both BetterHelp and TeenCounseling about this and they do not have a phone option, only email. Tell me, how can you effectively engage with desperate parents with an inbox? Unless your aim is to garner profits, you cannot! Despite days of waiting and trying to connect our five accounts (three adult and two teen), we could not connect our children for treatment.

### 5/5 — Highly recommend!

*2026-07-09, version 22.0.0*

This platform has been so easy to use but at the same time very secure! There are what seem to be hundreds of therapists to choose from after reviewing their profiles and credentials. Very happy so far!

### 5/5 — Great first appointment

*2026-06-11*

Our 15 year old teen daughter was struggling with intrusive thoughts after seeing video clips of a scary movie and then would see other Tik Toks and Reels regarding this movie in which her thoughts increased in the matter of just a few days.  Despite encouragement and support from her family, we determined she needed additional help from an outside source through counseling.  Trying to find an in person counselor is what I prefer; but to find an available therapist or to wait 2 weeks was too long.  I remembered the commercials about BetterHelp and started that online process which was simple to begin.  In less than 24 hours a counselor was matched with us based on our inquiry and we had a virtual appt scheduled the next day.  The first meeting with our counselor was great and my daughter immediately was able to share her thoughts with a caring counselor who also provided 2 coping techniques within the first session with plans for a follow up meeting.  I could see immediate hope in our daughter’s eyes.  Looking forward to our future appointments.

### 5/5 — Great App

*2026-05-04, version 21.9.0*

My 15 year old daughter really likes her therapist. Love this app!

### 5/5 — NOT THERAPY

*2026-04-28, version 21.9.0*

If you want to pay full price for sessions with a chat bot, this is the therapy for you! No live sessions, no video sessions, no voice, no personality, no connection… just texting. You can cover 1/10 of what you would cover in a live session at 100% of the price. What a deal!! Stick with Better Help - this is a COMPLETE WASTE of money.

Oh… and when you realize it, they won’t refund you despite undertaking zero sessions. Avoid avoid avoid.

### 5/5 — Amazing app

*2026-04-15, version 21.9.0*

It works great for me to help get myself back to feeling myself and helps me heal!

### 5/5 — Good app for all ages

*2026-03-01, version 21.8.1*

App is very easy to navigate, not clunky or confusing like others, I strongly recommend this as a way to get help, reasonably priced sessions, very kind therapists.

### 5/5 — Great teen therapy option

*2026-02-12, version 21.8.1*

I am so thankful for teen counseling. From the affordable rates to the easy access from the comfort of our home.

### 5/5 — AMAZING!!

*2026-02-11, version 21.8.1*

Really helped me with my mental issues! Def reccomend for teens and up!!

## Frequently asked questions about Teen Counseling

### What is Teen Counseling?

Teen Counseling is an app that connects teenagers with licensed therapists who specialize in adolescent mental health. It allows teens to communicate with their therapist through text, phone calls, or video sessions, providing support and guidance for various challenges.

### How does therapy work on this app?

Once your parent subscribes and provides consent, you will be matched with a licensed therapist. You will both have access to a private 'room' within the app where you can communicate with your therapist via text, phone, or video. This space is for discussing your life, challenges, and receiving feedback and guidance.

### Do I need parental consent to use this app?

Yes, parental consent is legally required for teens to receive online therapy services through this app. Your parent or legal guardian must fill out a consent form before you can be matched with a therapist and begin sessions.

### Is my communication with the therapist private?

Your conversations with your therapist are private, and your parents will not have access to your therapy room. However, therapists are required to break confidentiality in specific situations to protect you or others, such as if you express intent to harm yourself or others, or if you report abuse or neglect.

### What kind of therapists are available?

The therapists available on the platform are licensed U.S. psychologists (PhD/PsyD), licensed marriage and family therapists (LMFT), licensed clinical social workers (LCSW), licensed professional counselors (LPC), or similarly certified professionals. They are required to have relevant academic degrees, at least three years of experience, and 1,000 hours of hands-on experience.

## Version history (last 5 releases)

### 23.1 — 2026-08-23

Thank you for using Teen Counseling! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security.

### 23.0.0 — 2026-07-30

Thank you for using Teen Counseling! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security.

### 22.0.0 — 2026-05-13

Thank you for using Teen Counseling! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security.

### 21.9.0 — 2026-03-02

Thank you for using Teen Counseling! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security.

### 21.8.1 — 2026-01-30

Thank you for using Teen Counseling! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security.

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## More apps by BetterHelp

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All apps by BetterHelp: https://appshunter.io/developer/995252383

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*